96 questions from our users
Peterasked
Where are your blinds made.
3 answers
www.blindsonline.com.au
From the contact information on the website I presume it was in Victoria.
Given the website doesn't mention where to blinds are made I suspect it is China.
Mickasked
I have just received my roman blind. Ordered thermal as I assumed this meant blockout with thermal properties. This was assumed as it is named after blockout, not after light filtering which is what thermal is. Can these blinds be retrofitted with blockout material? Very disappointed.
1 answer
Their customer service may me able to assist you with this, I have found them quite helpful.
Anne v.asked
Do you have any pictures of 'Face' mounted roman blinds showing how they sit on the mounting brackets please
No answers
Katy T.asked
I'm looking for information about the electric smart rise. I can't see pictures of the battery pack, or figure out if they can be operated in several different rooms from seperate remotes, how quiet they are etc. Can you please point me in the right direction?
No answers
We are happy Jan.asked
Can you please tell me is the 10% of ALL blinds this weekend?
2 answers
Until today (Sunday)
No it's not right...it's only off certain blinds ....not ALL.
Leanne Rasked
Hello, I am looking at purchasing motorised roman blinds. How long does the battery last? and are quiet ?
No answers
Mingasked
Is there any review regarding your motorized blinds?
No answers
Adriana S.asked
I would like to see a photo of Roman blind installed with the chain mechanism - all photos on website show no chain.
Thanks
No answers
Megasked
We are looking at a motorised roller blind - has anyone self installed using the Blinds Online motor?
No answers
Matiu M.asked
What brackets do blinds online use, do they have slimline brackets? They don't seem to have hardware a catalogue
1 answer
All the hardware comes with the blinds and very easy to install. Not sure what you mean by slimline but it seems to be very unobtrusive.
Jennasked
Hi, I want to purchase curtains for my children's bedroom. We are currently looking at Bijou - Linen Oatmeal. Both block out and thermal performance are very important - we live in Tasmania and the glass is 60's plate glass (not double glazed). Do I select thermal or blockout?Looking forward to getting the answers so we can hit send!
Regards
Jenn
2 answers
We live in Northern Victoria and our nights can get down to less than 0°C in the winter and the days more than 40°C in the summer. We also have 60's glass. The blockout seems adequate at the moment. Our (grown up) kids like the bedrooms to be darker at night so that is why i chose the blockout. I have never used thermal. The blockout seems adequate for both hot and cold weather. Spend the money on an electric blanket to take the chill off the bed before bedtime and then use a good doona. Our house is not a cold house though. Hope this experience helps. I could use some Tasmanian weather at the moment. We are about to have six days with an average temperature of 42°C. Good luck with your decision Jenn.
Thank you for insights Brolga, I think I will go with the blockout. Hilariously I have been inn Albury since Sunday so I know exactly what you are saying about the heat and the need for some Tasmanian freshness :)
Keep cool today
Regards Jenn
Mel Lasked
Will it make more of a difference of I add a block out blind and a blockout curtain (drapes) to make a room cooler?
No answers
Chalice Masked
Is there a way to get the pin back in if it has extended too far out?
1 answer
Matthew W.Blinds Online
Good afternoon Chalice,
Thanks so much for your question.
The pin drive that you have has a transparent cog on it. It extends in 1 mm increments and extends fully at 8mm. Once you go past the 8th click it simply springs back to the original setting.
If you have any issues what so ever doing this give us a call on 1300 761179 and I will en devour to help you.
Have a great day.
Matthew Walsh.
MarkJasked
Hi, we bought some roman blinds with thermal lining from you and we've now realised that we should have got them with blockout lining. Is it possible to order just replacement blind material that we could attach to the existing blind mechanism? On your website you only seem to have complete blinds (e.g. material & mechanism).
Regards, Mark.
No answers
kyoasked
the bottom metal piece that seals the bottom of the blind fell out and does not seem to go back in without falling out continuesly ... what’s the trick? ty
1 answer
Matthew W.Blinds Online
Good afternoon Kyo,
Thank you for your question.
Could you please send your order details through to me directly [email protected].
I will get this rectified for you straight away.
Thanks in advance.
Matt Walsh
Jamieasked
I have a one panel master bedroom window over 3000mm and want to put two black out blinds on a easy link but with no gap between the blinds. Is this possible, or must there be a gap?
1 answer
Matthew W.Blinds Online
Good morning Jame,
Thanks so much for your question.
When butting two roller blinds together you will have a gap between the fabrics. The reason for this is that from the edge of the fabric to the edge of the roller blind bracket is approximately 15mm on one side. So when two rollers are butted up you will have a gap of approximately 30mm between the fabrics. The Easy-link system reduces that gap to just 20mm as only one bracket is required in to support both blinds. As the Easy-link system is not on our site, you can give us a call and we will process the order for you.
Otherwise if the gap is too large for you, you can use other products such as Roman blinds or Honeycomb blinds as they will sit pretty much flush to one another. You will simply need a small app to stop the fabrics from rubbing on one another.
If you would like to discuss this further, feel free to give us a call on 1300 761179 and we will take you through products that could work well for your scenario.
Have a wonderful day.
Kind regards,
Matt Walsh.
Pamelaasked
Which are the cheapest timberlook 50mm venetions?
1 answer
Matthew W.Blinds Online
Good afternoon Pamela,
Thanks so much for your question.
Our 50mm Classic White is our best priced Faux wood blind. It has a 40% off offer on it right now as well.
https://www.blindsonline.com.au/wooden-blinds/21278/classical-white.htm
Have a wonderful day.
Matt Walsh
rosasked
Hi, we purchased linked roller blinds and think you have included the wrong bracket, should we have two control brackets for each end - instead of pin end bracket?
1 answer
Matthew W.Blinds Online
Good afternoon,
Thanks so much for your question.
Could you send me a photograph to [email protected] along with your order number.
I can then let you know exactly what should have been supplied.
Thanks so much.
Matthew Walsh
Pamelaasked
Full range of roman blinds in washable / wipe material?
3 answers
Matthew W.Blinds Online
Good afternoon Pamela,
Thanks so much for your question.
Our Roman blind fabrics are to be dry cleaned only. To remove surface dust, you can vacuum the blinds gently.
If you have any more questions you can email us on [email protected] or alternatively give us a call on 1300 76 11 79
Have a great Day.
Mathew Walsh
Thank you for your prompt response.I am waiting for the Hen sample to arrive at my address - 16 Naas Street Tenterfield 2372.I am hoping to order 2 x Roman blinds in the Hen fabric.
Regards,
Pamela Parker
Thank you for prompt response to my query.
Ron Wasked
How do i remove micro venetian blinds inpurchased from you ..one side is a bit loose and insuspect the internal spring may be faulty.cheers ron
1 answer
Matthew W.Blinds Online
HI Ron,
Thanks for your question.
All you need to do is push back on the headrail box where the bracket is placed, and then rotate the back of the headrail down and it will unhook the blind from the brackets. If you struggle at all with this give us a call on 1300 761179 and ask for Matt and I will give you a hand.
Have a great day.
Matt Walsh
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