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Adrian BoelhouwerSydney, NSW
- 2 reviews
- Verified customer
Fantastic Service ++++
Consultation: We received absolutely fantastic and professional service from Roy @ Lansvale on Saturday and could not be happier. We are really excited to begin our pool build, and cannot wait to see the finished product. Fingers crossed it's just as good as what they have promised us! Will keep you updated during our build - so stay tuned for further updates :)
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Professional, Knowledgeable & Helpful
To date the service provided by Roy has been nothing short of exceptional. Extremely helpful, working hand in hand to provide me a solution that delivers on the brief. Highly knowledgable and a pleasure to be doing business with.
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Patricia C.Sydney, NSW
Friendly, Professional & Helpful
Service provided by Roy & Remonda has to date, been exceptional. We felt welcomed and informed, and are excited BHP can work with us to build the pool of our dreams.
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Fantastic
Lisa was amazing . We ordered from another supplier 8 weeks prior only to be disappointed several times with delivery dates being moved . I reached out to loss and she had our spa delivered in two days ! Simply fantastic service and follow up to ensure everything was up and running after a couple of hiccups . We highly recommend Lisa and have already told other family to ring her when they are ready to purchase
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Arthur VSydney, NSW
This is fantastic..... Yippee
I am a first timer and cannot wait to enjoy it with family and friends. It has enhanced and beautified my backyard well wirth the wait. Looking forward to years of enjoyment.
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Andrew S.Sydney, NSW
Professionalism A+++++
Thankyou so much to Roy from Bluehaven at Lansvale!!! We have just finished creating our dream pool and spa combo and we couldn’t be happier.. Roy’s knowledge, professionalism and patience in helping us create our dream pool was AMAZING.. we cannot wait to see the finished product!! Thankyou Roy for everything :-)
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Great looking pool
Everything has hiccups but the end result should be good and that's what we experienced with bluehaven.
Overall a satisfactory result and happy with our pool and service
Time to enjoy it now!
Thanks
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The reviewer stated that an incentive was offered for this review
We love our new spa just what we needed while we are stuck at home nothing like having a massage daily and just relaxing
It’s just so good to get in daily and enjoy with the family. It’s so easy to use and clean thank you to the team at Warner’s Bay you really cared about finding the right spa to suit our needs. We love our new day bed also.
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ShaunaSydney, NSW
So far so good
Had Roy from Blue Haven Lansvale our last week, really lovely guy he answered all my many questions. We have decided to use blue haven for our pool, nobody came close to their price for us. Will keep updating as we progress along.
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SashaSydney, NSW
Extremely satisfied
I am extremely satisfied with professionalism by Blue Heaven Pools staff. They are very reliable and are looking after customer needs. Well done and thank you on job well done. Looking forward to other projects with you.
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AlexSydney, NSW
Reliable pool builder, so glad I chose you.
The Blue Haven team focussed on my pool needs rather than just selling me a pool!
Pool positioning, size,shape & even how the pool will fit into my landscaping design was taken care of and the whole job was perfectly project managed from start to go.
Thank you Blue Haven!
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RebeccaSydney, NSW
- 2 reviews
Thank you Blue Haven! Outstanding service!
Thank you for finishing our pool on time and so beautifully! We are so happy with everything. This is our second pool build and I can say, the best journey! Thank you Richie and the entire Blue Haven team for all your hard work and friendly service.
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Great experience overall
Sales team were great, timelines and budgets stayed to what blue haven told me. End product of the pool was amazing. All trades were easy to deal with, we made a number of changes on the way and no issues. Thank you, looking forward to summer.
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AbsSydney, NSW
Couldn't be happier with the service. Displayed professionalism and delivered product I can be proud to show off
Everything was perfect. From start to finish the team was professional. Couldn't be happier with the service. Ricardo and the team made me feel like I was I control. I would gladly use them again
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MargaretIllawarra, NSW
Great After Sales Service Ricardo
Had an issue with my pool cleaning and maintenance and Ricardo came out and went through each step with us. Great peronalised service and really cleared things up for us. Highly recommend the Blue Haven Team and especially Ricardo. Thank you !
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AnetaSydney, NSW
- 2 reviews
Excellent service
Had my new spa craned in and everything went so smoothly. Ricardo arranged everything from my tiles being lifted, padding and spa positioning. He also arranged pebbles for my garden to be craned at the same time for my landscaping. Fantastic service from start to finish with brilliant ideas that made my place look amazing.
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LeeHunter Region, NSW
- 2 reviews
Thank you for the "everyday massage"
We use our spa at least 3 times/week and don't know how we managed without it! A compact unit that gives such relief from today's pressure and stress, thanks BlueHaven Warners Bay, Thank you Lisa.
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Kelly ASydney, NSW
What a team
We had been looking for a swimming pool for so long. Ricardo gave us the confidence to build with Blue Haven. He was very honest in explaining everything.
Ricardo has taken the time to see us after hours and on a Sunday.
We have told our friends to contact Ricardo.
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Jennifer P.Hunter Region, NSW
This is perfect, can't live without it
I want to say a big thankyou to Lisa at Warner's Bay. We have Only yesterday filled our spa and enjoying all the benefits of a massage and relaxation in these crazy Times. Thank you for all your sales, service and advise. We would highly recommend you to anyone especially during these trying Times.
We love our new spa, the special
Price and organising the delivery with ease Thank you, your service was by far the best we have received anywhere.
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BEST IN THE BUSINESS!
Blue Haven Pools were awesome to deal with from the sale and all the way through construction. They met the budget as promised and got on with the construction process really fast and easy. Thank you so much to the whole blue haven team. We love our pool and super happy. Definitely 5 stars.
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Questions & Answers
Samasked
How much are those elephants that sit on the side of the pool and spray water in it ?
No answers
Marlene McInnesasked
Do you install pool lights and a bit of maintenance around pool jets.
If not any recommendations please
2 answers
Yes I can do some jobs but not jets I need to have a look at the type of jets and what you needed
Hi Marlene, I don't work for Blue Haven Pools but I can definitely recommend talking to Lisa Chatto at their Warners Bay branch. She has excellent customer service and will definitely point you in the right direction!
Debby Masked
How long is my blue haven pool guaranteed for? Especially the quartzon finish?
2 answers
Remonda M.Blue Haven NSW
Hello Debby. Regardless of who buids your pool (blue haven or other builder) the warranty is the same due to the Home Building Act. Under the Home Building Act in NSW the warranty for structure is 6 years and the cosmetic warranty is 2 years. Pumps and filters and lights and accessories all have a manufacturers warranty which range from 12 months to 5 years. In regard to Quartzon this is 2 years as its a cosmetic finish. Quartzon is usually a pigmented interior which requires lots of extra attention with great water chemistry and wall brushing to avoid calcium build up.
Hi Debby, its probably too late but Blue Haven no nothing about honouring a warranty.
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