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Meal Replacement Shake, Fast ShakesBrookeSouth Australia
- 18 reviews
It works
You don't need to subscribe or buy anything from them, go online stick to the rules and watch the weight literally fall off. The first three days are not great but persever and benefit with great results.
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Dansydney
- 8 reviews
- 3 likes
It Works!
I did body trim a few years ago with my partner, we both lost around 10kgs in 4 weeks. Could have lost more but we did drink every weekend. If you do it right, NO CHEATING, you will drop the 5kg in the first week. I admit to not following it as a life style because I do love my junk food takeaway and alcohol, but whenever I need to drop ten kg or more I go back to the rules of the body trim system! The first 3 days would probably be harder for those people to follow who don't like meats so much. I love my meat so it's easy for me. I thank Geoff for teaching me (by DVD) how weight loss works! Danielle
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Body trim hopeless
Joined 26/3/15. Money paid in full. Have not been able to log in, ever. Phoned several times. Sorry unrecognized name or password, or the website encountered unexpected error, try again later. I am annoyed.
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C. Ellisbrisbane
Keep billing without request or sending product.
Ordered a Bodytrim pack 2 years ago. Then, out of the blue last month was charged $29.90 without an invoice or receiving any product. Made me realize I should not have given my credit card details so trusting. I wonder how many times I have been charged without knowing! Will have to go back over previous credit card statements.
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I've been done too.
On arrival all the biscuits and bars were soft. I was too busy to complain at the time and soon forgot about it as I didn't start straight away although I was interested to try the products. Noticing $31.26 deducted since an initial payment of $189.00 till July 2014, then amounts of a lesser amount to Dec 2014. In total I've paid $412.37. Will be ringing tomorrow to see what I can get back. Not happy!
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Body Trim!
Have realised also they have been taking 29.90 from credit card monthly.We also paid upfront for introductory pack.Had no idea we were members even though we made no further purchases.There must be someone who can get the rest of our money back.
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Ms H
- 2 reviews
- 3 likes
Scammmm
It's discusting. A SCAM. They do not have a complaint department. The original company has changed hands. And they think it's ok to have in FINE PRINTS words to the following meaning: you have automatically joined our club. we will be charge you $29.90 a month after 30days unless u call us to stop it.
What a great way to take money from people without their authorisation . Twisted.
Actually the lawyer who wrote this contract is.......
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Im giving this a go
I started Bodytrim 4 days ago and haven't found it too hard.
Due to all the negative reviews and poor c customers having unauthorised transactions occurring from their credit-cards, I personally decided to look up various forums to find out how BT works. They sound like a bunch of money hungry scammers but at the end of the day, low carb diets prove to be more successful that high carb/low fat.
Don't waste your money guys. Everything you need is already online.
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Michellesouth coast
- 2 reviews
What a scam my rating is minus 1
Bad Bad Bad, I purchased this 2 years ago for the full price only to just discover that they have been taking $29.90 each Month from my account which I did not know about, that equates to over $700.00 besides the money I paid for the product. They did not tell me about this and can only refund $119.60 as the company they where under went into receivership 4 months ago so they can only refund for the new company.
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Fantastic
I have been on the body trim program since May 2014 and to date have lost 29 kilos. its been much easier than i ever expected. i feel so much better than i used to! i was fully aware of the monthly charge, and prior to my first month being over i sent an email opting out and have had no issues or extra charges deducted from my account.
Many people ask me how i have done it and say I look great, stick to it, it really does work!
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RipOff
- 2 reviews
- 3 likes
Rip Offf
I am having the same trouble they keep taking 29.95 a month out of my account have contacted them by email and they told me that they cannot reimburse my money as it was on my invoice that I was joining the Trim Club I cannot remember seeing this or asking to join this club and apparently I had to contact them to cancel it. So angry going to get as much info as I can and take this further
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This is bull
I have cancelled my direct debit a month ago but you are still debiting my account. I have been unable to contact you by phone. I am on a pension and can't afford this money. Please cancel this account and refund the last payment now. They are impossible to contact! i need help here!
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CMackWodonga
- 2 reviews
- 2 likes
Fantastic product!
I am in love with Bodytrim! I started in March of this year and have currently lost 32kgs! Not a big fan of the balls and shakes but the bars and cookies are delicious. Overall a great product, that's easy to do. I have recommended bodytrim to so many people and will continue to do so!
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LeuAuckland
Very happy !!!
I first started using bodytrim a year ago and lost all up 8 kilos in 3 weeks. I was stoked!! since then iv just had a baby and gained 25kilos
:( iv been back on bodytrim and iv lost over half of my weight I gained and thats with me having bad weeks of eating rubbish too.
I totally recommend it! It's been by far the best weight loss programme I have ever done !!!!
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Trimclub
When I purchased my bodytrim kit, there was no mention of me being added to Trimclub and that there was charge of over $9.00 to my account each week. I called and left 3 messages to cancel and not one return phone call. When I asked about being reimbursed they were not able to help and informed me that it had new owners. Not happy as I have not accessed the site and has been of no value.
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SammijdQLD, 4503
- 7 reviews
- 11 likes
Changed my Life!
I am surprised to see so much bad feedback. I have noticed that most of the feedback doesnt say whether it worked for you to help with weight loss. I started Body Trim as it was recommended by a friend and I am so glad I did. I found that after the 3 day detox I had hardly any craving. I thought the program was easy to stick to and I lost 15kgs. I love body trim. So much better than these 'fad' diets. It really is a lifestyle change.
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Rebecca cullenNarromine, New South Wales
Rip off 12 month later
I purchased and paid for it nearly 12 months ago now they have taken money from my account can't get hold of anyone no one returns my calls Soooooooo cranky will be taking it further
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lynette
- 4 reviews
- 2 likes
DON'T DO IT!
The food tastes horrible and what they don't tell you is that you have to eliminate sugar from your diet immediately. Clearly it's a weight loss program, but they claim that it's an easy way to lose weight!! I hadn't touched their program 'benefits' for about 2 years, I had unsubscribed from the emails and today I notice that $29.90 has been deducted from my account. When I rang the 'emergency' number (you don't get this until you use their email page, send the email, and then the 'special' phone number comes up) they told me it was a monthly d...Read more
eduction for the benefits I was receiving and that I had to formally 'opt out' of the 'club'. To my knowledge, I never signed up to a 'club' and I've only noticed this one deduction. PLEASE DON'T TRUST THEM... IT'S A MONEY MAKER FOR THEM!! Nothing Too many hidden catches. Too expensive. I would never recommend this to anyone.Similar opinion? Write a review on ieatwords.com.au!
Shocking, Uncontactable
I am a New Zealand customer who rang up for a free trial. I explicitly said I did not want to join any clubs or have any extra charges and was assured this would be fine. Since then I have had $31.26 taken out of my VISA account each month. I have tried contacting the NZ and Australian phone numbers numerous times and no matter what time of the day always get the voice mail telling me to ring back between 9 and 5. I am being charged for being a bodytrim member but can never speak to a consultant ........what a joke. I wish I had read these revi...Read more
ews before ringing up for the free TV offer. I tried to email several times off the website and this came up as error so have had to stop my credit card and change the number to stop Bodytrim taking out money!!!! Visa also tried to contact Bodytrim with no success. From this website tonight I have finally been able to talk to someone in customer service but had to ring Australia. She said there is no refund available and I have to provide phone records that I have tried to ring and contact them. I asked to speak to or have contact details of a manager to make a complaint and she said there is no one except her manager in customer services but she wouldn't give me her email address - so no complaints process within the company?? If this is a legitimate company then surely there must be legislative requirements to have a complaints process????? Do not buy anything from this company even if you think you might like the product. Once they have your credit card details you cannot stop them from taking out money. Nothing Uncontactable. Rip off when you can't stop them taking out money2 comments
BodytrimBodytrim
Hi Dee, you can send us an email via online enquiry form on the contact us page of our website. If you do have a legitimate complaint with requires escalation we recommend you speak to one of our cus... Read more
tomer service operators by calling us on 0800 451 504 who will assess the situation for you and refer you on if needed. Kind Regards, Bodytrim TeamSimilar opinion? Write a review on ieatwords.com.au!
DaveSouth East Queensland, QLD
- 2 reviews
- 4 likes
Ripped off
Grossly overcharged on an order and have been unable to get it refunded despite 2 months of trying.
Faxes are ignored and emails are ignored. I've called the general enquiries line around 20 times and have been on hold for up to 3 hours without getting to speak to anyone.
If you call the sales enquiries line you do eventually get to speak to someone; just don't expect them to be of any help. If you're not actually buying anything they refuse to deal with you and transfer you to the seemingly unmanned customer enquiries line.
All they seem to care about is your money; once they have that don't expect any further service. It surely can't be long before they run out of customers!!
1 comment
BodytrimBodytrim
Hi Dave, sorry to hear the you have had difficulties getting through, if you have been on hold for 3 hours it doesn't sound like you have been calling our customer service number as we have not experi... Read more
enced call wait times more than 2-5 minutes with the majority of our customers being answered straight away. If you still need some assistance please contact customer service on 1300 724 455. Kind Regards, Bodytrim TeamSimilar opinion? Write a review on ieatwords.com.au!
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Dee
Get an answer phone service Bodytrim so people can at least leave a message and expect a return call. Put your email address on your answerphone so it gives an alternative contact option.