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5 questions from our users

andrea

andreaasked

Athlet BCH65MSKAU (Runtime Plus)

Where would I take this product to be serviced as not working properly?



1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Andrea,
Thanks for the question regarding your Bosch BCH65MSKAU Vacuum.
Please contact us on 1300 369 744 for further assistance.
Regards, Bosch Home Australia

Sharon

Sharonasked

Athlet BCH65MSKAU (Runtime Plus)

Hi there,
I was trying to fill in my warranty online but I could not find the E-Nr number and the FD number from both the box and the product itself of Athlet Runtime Plus BCH65MSKAU? The box indicates that the model is BCH65MSKAU but there is no such option from online registration. It just shows BCH65MSKAU/01, BCH65MSKAU/02, BCH65MSKAU/03. Wondering which should be the right one?
Thank you.
Sharon

2 answers
Tidy Squirrel
Tidy Squirrel

I have no idea, but i guess each is the white, navy, and grey versions... give them a call, I'm sure they can tell you easily!

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Sharon,
Thanks for your question regarding your Bosch BCH65MSKAU vacuum.
The E-Nr number is located on your appliance.
Please remove the dust container and you'll be able to locate the E-Nr number of your vacuum cleaner.
If you have any further queries, please don’t hesitate to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.



Humph

Humphasked

Athlet BCH65MSKAU (Runtime Plus)

Hi, I am trying to decide between the Athlet and the Athlet Runtime Plus but I am concerned by the stories of batteries losing power and suction within a few years. I am favouring the Runtime Plus as I assume the tech in the battery is better, will be more efficient longer and meaning it last longer.

One reviewer mentioned the charge only lasted 20 minutes on full power. Is that normal,or it be usable for the full advertised 75 minutes on a full charge?

How long is the battery expected to last when used 2-3 times a week?

No answers
Grant

Grantasked

Athlet BCH65MSKAU (Runtime Plus)

Hi there



Hoping someone can help me out, maybe even Bosch customer service...

What are the actual differences between the standard Athlet BCH6255NAU and the Athlet Runtime Plus BCH65MSKAU? Is it just the longer runtime?

Are there any other performance differences?

Thanks, Grant.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Grant, thanks for your question. Besides colour, the main difference between these models is the runtime. The SKAU also comes with an accessories kit. Regards, Bosch Home Australia.

Jean

Jeanasked

Athlet BCH65MSKAU (Runtime Plus)

My Bosch runtime plus 22.5v has stopped working. The light is on but no power. Any ideas please?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Jean,
Thanks for the question regarding your Bosch BCH65MSKAU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

Jean
Jean

This is not a dishwasher it’s a vacuum

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