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Bosch Athlet Questions & Answers
BCH6AT25AU (White), BCH6255NAU (Dark Navy), BCH65MSKAU (Runtime Plus), etc...336 questions from our users
Kay Randellasked
can I wash the filter
1 answer
Bosch H.Bosch Home Appliances
Hi Kay Randell,
Thanks for your question regarding your Bosch BCH732KAU. You can clean & wash your filter, please contact our customer service line, quote your model number. We will email you a copy of your instruction manual, please refer to page 39. Regards, Bosch Home Australia.
Eileenasked
My Bosch Athlet drops 'sand' after switching off and has done from new. It's now also dropping bits as I vacuum. Always cleaning filter, roller etc but still does it. Can anyone tell me why before I throw it in the bin.?
No answers
Moniqueasked
Why does my bosh not work with my filter on, I always cleaned it after use?
1 answer
Bosch H.Bosch Home Appliances
Hi Monique,
Thanks for the question regarding your Bosch vacuum.
If you've already cleaned your filters and the issue is still happening please contact us on 1300 369 744 to discuss further.
Regards,
Bosch Home Australia
Moniqueasked
Why does my vacuum not work with the filter on, I always cleaned it?
2 answers
I am not a Bosch rep sorry. Just a customer who did a review. I don’t know why I’m getting questions but hope you get an answer. Regards.
Bosch H.Bosch Home Appliances
Hi Monique,
Thanks for the question regarding your Bosch vacuum.
If you've already cleaned your filters and the issue is still happening please contact us on 1300 369 744 to discuss further.
Regards,
Bosch Home Australia
Megasked
Hi, my Athlet Cordless is less than 12 months old & will not charge.
Can you please provide me with a solution?
7 answers
I’m sorry Meg I have no idea. Did you mean for this question to go to the Bosch representative?
Yes
Sounds like the battery is at fault. I think it should still be under warranty, so check with the retailer.
JBasked
The roller does not spin on the first setting but works on the second and third setting. There is still suction on first setting. I have cleaned roller and filters.
I am very happy with product but would like to know it is working at its peak performance as it is only a few months old
1 answer
Bosch H.Bosch Home Appliances
Hi,
Thanks for the question regarding your Bosch vacuum.
That is normal. The electric brush will not work on level 1 suction as per your user manual.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
debbie j.asked
How do I tighten the screw on the handle?
1 answer
Bosch H.Bosch Home Appliances
Hi Debbie,
Thanks for the question regarding your Bosch vacuum.
The only maintenance for your appliance is available in your user manual. If the screw is not tightening, please contact us on 1300 369 744.
Regards,
Bosch Home Australia
Blender manasked
This has been a great vacuum cleaner, but like many other people have found after 3 years the battery isn't charging anymore and it sometimes cuts out. Is the solve for this to simply get it serviced and repaired? A vacuum cleaner isn't a mobile phone. Was hoping to get a lot more life out of it. Am happy to get it repaired to use for another 3 years.
Meegie_basked
Why cant I buy the accessories kit for this vacuum in Australia? Only on eBay from the UK :(
1 answer
Bosch H.Bosch Home Appliances
Hi Meegie,
Thanks for the question regarding your Bosch BCH6AT25AU.
Sorry to hear you're having issues finding the kit. If you're not able to find a BHZKIT1 via one of our retail partners you can always call us directly and purchase spare part 00577667.
Feel free to contact us on 1300 369 744, option 4 is for spare parts.
Regards,
Bosch Home Australia
Vincent P.asked
My bosch athlet won't turn off. Any help?
1 answer
Bosch H.Bosch Home Appliances
Hi Vincent,
Thanks for the question regarding your Bosch vacuum.
With that fault we're unable to provide any troubleshooting.
Please contact us on 1300 369 744.
Regards,
Bosch Home Australia
Sue Basked
hi
My Bosch athlet just wont take any charge and so wont go. its perhaps 3 years old and still in near perfect order. I only use it once or twice weekly so am surprised if the battery has died. Can you tell me please if can buy a replacement battery for this or do i have to throw it away? Its been such a good appliance i am hoping its not met its end. Thanks for your time
1 answer
Bosch H.Bosch Home Appliances
Hi Sue,
Thanks for the question regarding your Bosch Athlet.
Unfortunately we're unable to supply new batteries or a supplier that might be able to.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Johnfwasked
Can you replace the batteries when they no longer take a charge?
1 answer
Bosch H.Bosch Home Appliances
Hi John,
Thanks for the question regarding your Bosch BCH732KAU.
Unfortunately we're unable to supply new batteries for this appliance.
Please feel free to contact us on 1300 369 744 to discuss further.
Regards,
Bosch Home Australia
Michelle M.asked
I have the Bosch Athlet vacuum and it works great however it will no longer pick up fluff on my carpet which is frustrating as it leaves the floor looking messy. It picks up anything else. Is there a different brush head attachment?
1 answer
Bosch H.Bosch Home Appliances
Hi Michelle,
Thanks for the question regarding your Bosch vacuum.
There are no different heads for this appliance. The only thing we can suggest is to make sure the floor tool has been cleaned correctly including removing the brush and cutting away any hair. Cleaning the outer filter unit and the filter cartridge are both cleaned, using dry or wet cloths as recommended in your user manual.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
JHIasked
I have the Bosch Athlete. It works fine except for one annoying aspect. The front of the head is a bit too low. For example, if I attempt to vacuum up something like a corn flake, the vacuum just pushes it, the flake will not fit under the head. Can the head be raised a small amount?
Thanks.
1 answer
Bosch H.Bosch Home Appliances
Hi JHI,
Thanks for the question regarding your Bosch vacuum.
Sorry to say that there is no adjustment for the height of the head.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Sigmundasked
Can I leave my Bosch stick vacuum iridium model on the charger when not in use
1 answer
Bosch H.Bosch Home Appliances
Hi Sigmund,
Thanks for the question regarding your Bosch vacuum.
The appliance can stay connected to the charger for as long as you want but it is recommended to be removed once it's fully charged.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Mimasked
What’s the difference between the Bosch Athlet runtime plus and the Athlet ultimate
1 answer
Bosch H.Bosch Home Appliances
Hi Mim,
Thanks for the question regarding the Bosch Athlet's.
The difference between these two vacuum is the exchangeable battery which allows you to change packs over should one runs out of charge during cleaning and the different level of suctions.
Please have a look on our Bosch website for full specifications on each model.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Owenasked
Hi have the athlet, showing fully charged, but when I go to use it the battery symbol flashes on the first mark, any advice please? had to replace the handle but got a genuine replacement
1 answer
Bosch H.Bosch Home Appliances
Hi Owen,
Thanks for the question regarding your Bosch Athlet.
We'd like to help, if you can email us at [email protected], quoting BSH6959 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia.
K K.asked
How does this perform with bird seed on carpet etc and can you get into corners, edges with ease?
Clarityasked
We have had our bosch athlete for less than a year and the handle near the top has snapped whilst vacuuming as per normal, no excess pushing or pulling etc, it just snapped.
1 answer
Bosch H.Bosch Home Appliances
Hi Clarity,
Thanks for the question regarding your Bosch Athlet.
We'd like to help, if you can email us at [email protected], quoting BSH6787 in the subject line we’ll try and assist you further.
Regards, Bosch Home Australia.
Hari_Masked
I have had my Athlet for just on 3 years. The battery life has gone from using it at full strength one day for at least 10 minutes to only getting 2 minutes at most . This literally happened overnight ! Can I get a replacement battery as literally this is the best cordless vac I have ever owned !
1 answer
Bosch H.Bosch Home Appliances
Hi Hari_M,
Thanks for the question regarding your Bosch Athlet.
We'd like to help, if you email us at [email protected], quoting BSH6710 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia.
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