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23 questions from our users

Rosa P.

Rosa P.asked

Serie 6 HBA63S451A

Hi team I have been gifted this oven but would like to buy a second oven to install next to this oven but I have noticed that it is discontinued. What can I buy now that has the same look and functionally. Thanks



1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Rosa,
Thanks for your question regarding the Bosch range.
You can see our current range via https://www.bosch-home.com.au/. You can find our local dealers and see if there is an oven you'd like sitting next to your current oven.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

brady bowman

brady bowmanasked

Serie 6 HBA63S451A

Where the time usually is on the oven is gone and now it says c01 and when you click the clock symbol it does nothing.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Brady,
Thanks for your question regarding the Bosch HBA63S451A.
The c01 would seem to indicate the appliance is in the basic settings. The clock button needs to be held for 4 seconds in order to apply them and get back to functionality. If you've definitely done this then a service call would be recommended.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Elizabet D.

Elizabet D.asked

Serie 6 HBA63S451A

My light bulb dead so got a new one and replaced it but still no light. Purchased approved oven bulb



2 answers
RalphDean
RalphDean

A number of other reviews with the same issue say that a printed circuit board worth half an African nation needs replacing.

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Elizabet,
Thanks for the question regarding your Bosch HBA63S451A.
A service call is the only thing we can recommend.
If you need help with this or the appliance is still under warranty please contact us on 1300 369 744.
Regards,
Bosch Home Australia

Richard J.

Richard J.asked

Serie 6 HBA63S451A

I want to clean my oven. I have cleaned the door oven glass but there is still a light brown mark which is apparently on the inside of the of the glass. The mark is about 75cms square, its is not very noticeable but I can still see it. Do I have to take the oven door glass off and clean this mark off or will it be okay to clean it with it still there?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Richard, we recommend removing the door panels if there is a mark on the inside of the glass. If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia



Sue D.

Sue D.asked

Serie 6 HBA63S451A

I have a Bosch electric oven HBA63S451A/45 -0 came up with err0r

EO 11 - can you tell me what this means

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

hi Sue D,
Thanks for your question regarding your Bosch HBA63S451A oven.
E011 is a button that is actuated continuously from a jammed button or the push button does not open. Try releasing or cleaning around the buttons.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

CCgolf15

CCgolf15asked

Serie 6 HBA63S451A

One of the rubber buttons that stops the oven door slamming has fallen out. It doesn't look to be broken off at all but it won't go back in the hole. Any suggestions?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi CCgolf15,
Thanks for the question regarding your Bosch oven. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.

CCgolf15
CCgolf15

No need thank you. I went back to the store where i bought it and we worked it out. it needs to be pushed in firmly until collar of the stop engages with the hole in the oven frame, maybe push and turn a little.

Mim

Mimasked

Serie 6 HBA63S451A

I really struggle when cooking roasts in this oven, am able to do meat or vegetables separately, but never at same time. Isn’t fan forced supposed to make this possible? Would really like to see more advice on settings.

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Mim,
Thanks for the question regarding your Bosch HBA63S451A oven.
Please contact us on 1300 369 744.
Regards, Bosch Home Australia

TraceyT
TraceyT

Hey Mim I have same issues! The oven isn’t for big loads like a roast and roast veggies! Mine will only do one tray of anything and I’m one person. Even I can’t cook a roast AND veg too. I bake quite a bit and only can do one tray at a time with a bad back I can’t stand around for ten-12 mins when the bullies have baked ready for the next tray. I hope you find your answer as I can’t make out the symbols as I’m renting. It’s frustrating lol first fan forced oven and I burn everything first try! Good luck Mim
Tracey :)

Kerry G

Kerry Gasked

Serie 6 HBA63S451A

Is there a site I can watch how to detach my oven rails?

No answers
John

Johnasked

Serie 6 HBA63S451A

Removed the door for cleaning and the hinge has snapped shut. How do I reset the hinge? No real answer in the instruction manual other than to call after sales service.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi John,
Thanks for your question regarding your Bosch HBA63S451A Oven.
We'd recommend having a service agent attend if the hinges have snapped shut, it could be dangerous for you to complete yourself.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

Happy customer

Happy customerasked

Serie 6 HBA63S451A

what screwdriver do I need to loosen the glass on the oven door?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi, thanks for your question.
You would need a 'Torx T20' allen key, you can find these at a hardware store.
Regards, Bosch Home Australia.

Cindy D

Cindy Dasked

Serie 6 HBA63S451A

After just under 2 years all the writing has come off the front of the glass we would like to rent this apartment out but using the oven will be difficult because you don't know what is what. is there a template out there or something along those lines please contact me back [email removed]

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Cindy D,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63S451A Oven.
We'd like to help assist you further so can you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.

Steve

Steveasked

Serie 6 HBA63S451A

Hi After the self cleaning cycle the oven came up with a error message E8020 and the door wont open. Any help?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Steve, Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63S451A Oven. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.

Sammy
Sammy

Sorry Steve, but I have no suggestions. Our oven light had failed but all other functions worked. The solution was to replace the motherboard with the final bill coming in at $426.00. Be aware the parts for this oven are very expensive, a very high percentage of the original cost.
Sammy

Lyn & Richard Hart

Lyn & Richard Hartasked

Serie 6 HBA63S451A

we have a Bosch HBA63S451A/45 built in oven and the inside glass door has cracked, how do I get a replacement and get the panel off that is holding the glass in ? We bought the oven from the Good Guys in Geelong on 6/8/2014 and it was installed on 3/12/14, is it still under warranty? Thanks in anticipation for your help

2 answers
ilsan
ilsan

Reach out to Bosch. They will replace for free as it's a dud. Do not use the auto cleaning function again

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Lyn & Richard,

Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63S451A Oven.

We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia.

LisaG

LisaGasked

Serie 6 HBA63S451A

Hi I have just replaced the light bulb for the pyrolytic oven and now the pyrolytic cleaning function won't start. Can you suggest anything I can try?

1 answer
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Hi LisaG,

Thanks for your question. We're sorry to hear that you're having issues with your Bosch HBA63S451A Oven.

We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.

Regards, BoschHomeAu

Samuel1957

Samuel1957asked

Serie 6 HBA63S451A

Hi my oven won't turn on and there is no display at all. Help please?

1 answer
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Hi Samuel1957,

Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA63B450A / HBA63B550A / HBA63S451A Oven.

We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.

Regards, BoschHomeAu

Belinda

Belindaasked

Serie 6 HBA63S451A

Hi,

The control panel isn't working correctly. The time shows but you can't press the buttons on the right or left of the time e.g timer, child lock.

Are there any tricks to reset the panel?

Thanks,
Belinda

1 answer
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Hi Belinda,

Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch HBA63B450A / HBA63B550A / HBA63S451A. Oven.

We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours.

Regards, BoschHomeAu

dee

deeasked

Serie 6 HBA63S451A

I have a HBA63S4.1A which I am happy with but I have never used the pyrolytic clean function. I've had it for about a year. I'm not worried that my oven is either too dirty for it to work or too dirty and which may create a fire hazard.
I have done the occasional wipe out, but it's still very dirty.

I'd be happy to give it a good scrub first, but have read that you shouldn't touch the inside with a scourer or chemical of any sort, or risk damaging the surface.

Advice anyone?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Dee,

Thanks for your question regarding the Bosch HBA63S451A Oven.

We would recommend referring to the appliance user manual pages 12-13 under Care and Cleaning on how to maintain the oven before completing the pyrolytic clean.

If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.

Regards, BoschHomeAu

Amanda

Amandaasked

Serie 6 HBA63S451A

How can I get a replacement manual for this oven? It is not on the website.

2 answers
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Hi Amanda,

Thanks for your question regarding the Bosch HBA63S451A Oven.

We are able to email you a copy of the user manual, please contact our After Sales Support team on 1300 369 744 during business hours to arrange.

Regards, BoschHomeAu

Amanda
Amanda

Thank you!

Boschuser

Boschuserasked

Serie 6 HBA63S451A

Hi there, new built in hba63s4.1a I don't have much experience with pyrolyric self cleaning function but no where in the manual does it say what to expect/ how it works. Is it ok for the grill to stay on, is this how it turns everything to ash, so use to removing grill from oven thought would be more fan heating steam type cleaning ?? Stupid I guess. Just seemed unsafe, burning smell, eye stang a little, so turned it off after 10 mins

1 answer
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Hi Boschuser,

Thanks for your question regarding the pyrolytic cleaning on your Bosch HBA63S451A Oven.

During the pyrolytic cleaning process, the oven heats up to approximately 480°C and the door is locked for safety purposes. At this temperature, residues from roasting, grilling and baking are reduced to a thin layer of ash that can simply be wiped away with a damp cloth.

This can cause a strange smell from the oven during the process, it can help to leave your windows open during the clean to allow air circulation into the kitchen.

If you require any further information please do not hesitate to contact our After Sales Support team on 1300 369 744.

Regards BoschHomeAu

tdnsfo

tdnsfoasked

Serie 6 HBA63S451A

I am looking at buying a Bosch Pyrolytic Oven HBA63S451A but am very concerned about all the reviews suggesting the glass door cracks during the high heat clean process. I hope Bosch have addressed this problem. Have many others noticed this issue lately ?

2 answers
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Hi Tdnsfo,

Thanks for your question regarding the Bosch HBA63S451A Oven.

We can appreciate your concern having read reviews regarding the glass door cracking during the pyrolytic cleaning process, however we can assure you that we're currently working with all customer's to resolve these issues as efficiently as we can.

If you require any further information please do not hesitate to contact our After Sales Support team on 1300 368 339 business hours.

Regards BoschHomeAu

Roy wong
Roy wong

I have bought and used the oven without problem for a year. But have not got the guts to do a self cleaning for fear of those comments of problems thereafter - glass cracking, lamp n lamp cover etc...
So I try?????

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