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214 questions from our users

Mark L
Mark Lasked
Electronic Highflow 17e

Hi we have the 17e system now approx 15 years old, these past 2 weeks it has not ignited at times when drawing hot water, i have turned the power off, plus gas & water then on again and it make a buzz and all is well for a while the it goes again. I have pulled the cover of an noticed a earth leakage device located in the bottom left hand corner of the unit ? there are 2 buttons on this device are they re-set buttons??? as i am surmising that perhaps i am getting some earth leakage and the unit maybe cutting out, it seems to start again after i have pushed these buttons.



3 answers
Dale J.
Dale J.
Dale J.
Dale J.

You can buy spare parts of me inlc new flame rod and ignition plug if u want

Mark L
Mark L

Definately appears to be the earth leakage unit is defunct is it viable to replace this part or best to consider buying a new unit considering its at least 13 to 15 years old

Mrj
Mrjasked
Bosch Electronic Highflow

I have the model ys2170rab it had a small water leaked which was brazed back up but will now not ignite the gas any reason as to why



No answers
Graham.W
Graham.Wasked
Electronic Highflow 21e

Our bosch highflow 21e started vibrating and rattling

No answers
Simon C
Simon Casked
Bosch Electronic Highflow

I have a Bosch 22e high flow its over 15 years old, the igniter doesn't seem to be working, when working you can hear the sparks etc but now there is nothing is this a part that can be replaced easily? and if so where do we purchase the item.
Simon Adelaide

No answers
Trevor
Trevorasked
Electronic Highflow 21e

Hi,

I am using a 21e on bottle gas and mains water just for a shower @ the lowest setting 37degrees and the light goes off when I add cold water, @ 28 degrees ambient temperature, the hot water cuts out and when the cold water is turned off the hot water comes back on to hot. If I leave the cold water added to the hot water the 21e just keeps going on and off. A certified gas plumber has suggested I just I turn the 21e up to the maximum 50 degrees and just add cold water? Is there a low pressure cut off valve in the water system?



Kind regards Trevor

No answers
Murph
Murphasked
Electronic Highflow 21e

Hi there I have a Bosch 21e with remote controls, with the bath fill calibrated the water keeps flowing after its alarmed and ment to have stopped.

I'm using a premium controller, the water does slow but won't stop, I'm wondering if it is to do with the Tompson tempering valve, should i be running a tempering valve with remotes?

No answers
Nameer
Nameerasked
Electronic Highflow 26e

Hi I have the Bosch Highflow 26E and I have the same problem.Everytime the shower is in use and someone else opens hot water from the tap, the water in the shower changes to cold. For example if someone is using the shower and someone opens the kitchen tap, the shower changes to cold straight away. This is so annoying as I have to announce to everyone that I am showering and can not open any water what so ever. Is there any way I can fix this problem, maybe changing to a bigger hot water system will help? Thank You

No answers
Steve.H
Steve.Hasked
Electronic Highflow 17e

Do you use a normal bbq gas bottle for the Bosch hot water

3 answers
Steve
Steve

I was doing so, till it stopped working! The bottle is still half full and the pressure seems fine, will be pulling it apart and checking for blockages this weekend.

Steve C.
Steve C.

Hot water went cold, new gas bottle still no hot water

Steve C.
Steve C.

Had bbq gas bottle on while waiting for leg gas bottle delivery. BBQ bottle worked well for 3 days, then water ran cold. Big bottles arrived, still no hot water

Rita F.
Rita F.asked
Electronic Highflow 21e

It has played up twice this week with no water flows through and no hot water comes out then we turn the powerpoint off and turn it on and it's ok again

No answers
Steve
Steveasked
Electronic Highflow 21e

Hi, Got a high flow 21e, bottled gas and a pressure pump, only done about 5 weekends work. Worked fine, but suddenly it comes on for a brief burst then stops, so a tiny bit of hot then back to cold. Checked bottle, half full, water flow fine, any idea what is going on?
Thanks
Steve

No answers
Geoff Brown
Geoff Brownasked
Electronic Highflow 17e

I have Bosch 17e bottle gas won’t light in wet weather thanks Geoff

No answers
Sandra T.
Sandra T.asked
Bosch Electronic Highflow

Why does the control panel beep on a Boshe 25E

No answers
Trevor C
Trevor Casked
Bosch Electronic Highflow

My Bosch highflow 25E stopped working last night whilst in use. There is no water running out of the hot tap at all?

No answers
Els
Elsasked
Electronic Highflow 17e

Does this need a power supply?

1 answer
Brett
Brett

Yes, you need a GPO next to the unit. Absolute rubbish, look at something else!

John S
John Sasked
Electronic Highflow 26e

Our Bosh 26e Highflow is continually going from hot to cold on both our units. I have replaced the Regulator on the gas bottles. What could be causing this?

1 answer
Pete
Pete

Try checking your water saver in your shower for grit or items that will slow flow> Also above the inlet water valve to the HWS is a filter Black plastic nut . Flush that out . Also turn power off . unplug. Re plug turn power on to rest the brain

Richard W.
Richard W.asked
Electronic Highflow 21e

We have low water pressure at our farm. The unit is working for the shower (just) where there is a separate hot tap, but not for the mixer taps in the kitchen or bathroom. I have tried a reset but can only get it going for the shower. However if you turn on the cold water in the shower too much the hot water cuts out. Not much fun when its only 4 degrees outside. I wonder whether it is a low water pressure problem or heat exchanger in the unit itself? The unit is more than 6 years old but in good condition.

No answers
Loojaw M.
Loojaw M.asked
Electronic Highflow 21e

I have bosche 21 works perfectly fine but it oftenly shuts down and when i say shut down there is no any hot water flow. The hot water flow completely stops where as cold water still flows. The only way to bring it back is to go down out and restart the heater.

No answers
Leeanne G.
Leeanne G.asked
Electronic Highflow 17e

Tonight the highflow17e won’t let any water run through the taps I cleaned the filter still not water there is water in the lines

No answers
verna
vernaasked
Electronic Highflow 21e

14 year old Bosh Highflow 21e gas hot water system serviced every two years. Highest temp set at 55, but can be adjusted by mains controller. When turned on for the first time in the morning the red light comes on and the water starts to warm up, but after a few seconds the red light starts to flash followed by the number 16. This is followed by the unit and the water flow cutting out . We do this a couple of times and the unit works ok, but the temp fluctuates. When we take our showers later in the morning at a reduced temp of 43 there is rarely a problem, but the temp still fluctuates. Can this be fixed, or do we need to buy a new unit?

No answers
Paul M
Paul Masked
Electronic Highflow 21e

Hey All,

My Bosch Highflow 21e keeps making a noise like goose, the unit is connected to gas mains and is over 7 years old, we inherited it when moving into the house.

Any help would be great

No answers
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