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30 questions from our users

Craig

Craigasked

Serie 4 SMS50E32AU (White)

Our dishwasher has come up with error E01 every time we try to start it. Is there something we can do to fix it?



1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Craig,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Dishwasher. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.

Clark

Clarkasked

Serie 4 SMS50E32AU (White)

My dishwasher is stopping and starting its been on for 34mins and machine says 3 mins. I open the door then close it then starts up again for 30 seconds then stops.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Clark,
We're sorry to hear that you're having issues with your dishwasher. Checking the filters and drain pipe for blockages is what we would recommend for that issue. If you need to contact us on 1300 369 744 we’ll investigate further for you.
Regards,
Bosch Home Australia

heinz

heinzasked

Serie 4 SMS50E32AU (White)

I bought a SMS50E about 5 years ago. Now I have a code 09 and when using the dishwasher it has does not heat the water. Is there anyting I can do?



2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Heinz,
An E09 is an issue that needs a service call. If you need help with this, please call us on 1300 369 744 option 2 to arrange an out of warranty service call.
Regards,
Bosch Home Australia

heinz
heinz

Thanks for your reply. I have beedn advised since that there is a falure if the heating element and the replacement of the heat pump with the element is aroune $ 450 not including any other problems.
I bought this dishwasher and all other Bosch appliances for my kitchen restauration about 5 years ago replacing a dishlex brand I have been using for 14 years without any repair issues.
I have now deceided to scrap the bosch dishwasher with a dishlex brand.
I am very disapointed and I am spreadind my experiance to others and telling them to stay away from Bosch products.
Regards
Heinz

Sam

Samasked

Serie 4 SMS50E32AU (White)

Hi, I purchased my dishwasher in 2013 and it’s been fine until recently where the machine will constantly stop mid cycle until you push against the door and then it starts again. This had only been happening once or twice during a cycle but now it’s nearly every few minutes. I’m thinking it’s a faulty door sensor and the machine is thinking that the door isn’t latching properly but it is, there’s no leaking.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Sam,
Thanks for your question We're sorry to hear that you're having issues with your dishwasher door.
We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia



Dave

Daveasked

Serie 4 SMS50E32AU (White)

door won't open, what can I do to fix this?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Dave,
Thanks for the question regarding your Bosch dishwasher. We'd like to help, if email us at [email protected], quoting BSH4326 in the subject line we’ll investigate for you. Regards, Bosch Home Australia.

Mala R

Mala Rasked

Serie 4 SMS50E32AU (White)

What is vario eco in a Bosch dishwasher. How to use it?

No answers
T.A.S.Premalal

T.A.S.Premalalasked

Serie 4 SMS50E32AU (White)

When program on quick cycle mode at the 25th minute of remaining time check water indicator blinks on and program been stop
what would be cause of this?
BR
Premalal

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi T.A.S.Premalal,
Thanks for the question regarding your dishwasher. We'd recommend checking that the filters are clean, you can find full instruction for this in the 'General Maintenance' section of your user manual. If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Kelly K

Kelly Kasked

Serie 4 SMS50E32AU (White)

Hi
My dishwasher is about 5 years old now and a few months ago it started not switching on unless I slam the door shut quite hard and press power. It seems to take a few turns at shutting the door hard before it will power on. There is nothing blocking the door and it is being shut properly. Could it be a sensor or wiring issue?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Kelly K, thanks for your question. It sounds like it may be an issue with the latch closing. We'd recommend making sure that the gap between the top of the door and the lid are the same distance on each side. If it's off the door latch will not close correctly, you can adjust the front feet to correct the gap. If you need further assistance please feel free to call us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.

David

Davidasked

Serie 4 SMS50E32AU (White)

When dishwasher is turned on it immediately reverts to end of cycle and nothing happens. The no water light does not come on so presumably water supply is not the issue. Any ideas?

1 answer
Megan
Megan

Maybe ask Bosch ! Ring the helpline im
Just a customer

A.Ola

A.Olaasked

Serie 4 SMS50E32AU (White)

How do i use the vario speed function as the light was not flushing while I turn the dishwasher on and select the programme I want...is it a faulty one as i just bought it yesterday and connect it today?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi A. Ola,
Thanks for your question regarding your Bosch SMS50E32AU Dishwasher.
You can use the vario speed function on all settings besides the quick wash and pre rinse.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.

Chrisbnz

Chrisbnzasked

Serie 4 SMS50E32AU (White)

Had the machine about 5 years. Having a problem that it does not release the detergent on full wash only on quick wash. We have had this problem for awhile now, had a repair agent but he could find no problem & cost us $500 NZ.
Don't want to buy a new one as it is a good machine & can't really afford a new one. Any help?

1 answer
Jakt70
Jakt70

Occasionally mine doesn't dispense the tablet properly and there's some residue. Have you tried both tablets and liquid? When my last dishwasher had the same problem I would just sit the tablet in the top rack somewhere and it seemed to work. I'd be questioning the amount you paid to have it seen, that sounds crazy high, especially considering there were not parts and no solution. Good luck.

David

Davidasked

Serie 4 SMS50E32AU (White)

Machine will not start.
Error message E27 is showing (low voltage according to manual) however voltage is not a problem.
"Check Water" light also comes on.
Occasional strange noises have come from this machine on beginning of cycle.
Previous (German built) Bosch machine lasted 11 years - this one has expired three months after end of warranty period.

Advice would be appreciated.
David

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi David,
Thanks for your question regarding your Bosch SMS50E32AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

Jodi B

Jodi Basked

Serie 4 SMS50E32AU (White)

Hi
Our bosch dishwasher is stuck on the quick cycle. I can turn the dial to the other cycles but it will not adjust time or cycle time.
Please advise.
Thanks Jodi

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Jodi B,
Thanks for the question regarding your Bosch SMS50E32AU Dishwasher. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

Linda

Lindaasked

Serie 4 SMS50E32AU (White)

what is error E18 and how do you fix it?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Linda,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help assist you further so can you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.

Jen

Jenasked

Serie 4 SMS50E32AU (White)

I have an SMS50E32AU 102/240 (138) dishwasher purchased in 2015. It is now showing error code E01.

How do I fix this please? If I have to calla technician please recommend one near The Entrance NSW.

thank you
Jennifer

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Jen,
Thanks for your question. We're sorry to hear that you've had issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help assist you further so could you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.

Michael S

Michael Sasked

Serie 4 SMS50E32AU (White)

Just installed dishwasher yesterday. Rinse function ok. Quick wash ok. Full wash stops 20 mins into cycle and check water light appears.
Have rerouted hose and still no success.
Any ideas?

1 answer

Contact the manufacturer

Lea Mitchell

Lea Mitchellasked

Serie 4 SMS50E32AU (White)

We have a SMS50E32AU Bosch dishwasher has never missed a beat but the drain hose is broken/ cracked and water has gone everwhere. We purchased a replacement hose from Bosch and need to know how to replace it please.

1 answer
Blue
Blue

I think you would have to pull out the machine, unplug the existing hose form the washer & drain, then re-connect them, alternatively....check on youtube :)

mattc

mattcasked

Serie 4 SMS50E32AU (White)

Does this model have any form of electrical "reset" button or fuse switch of any sort? Our washer has caused the circuit breaker to trip at the main power board. Once machine is unplugged power able to be restored but upon reconnecting the dishwasher it causes break of circuit every time.Have tested the specific power point and all fine and to double check plugged to a different point with same result.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Mattc, Thanks for the question about your Bosch SMS50E32AU Dishwasher. There isn't any sort of switch or button to electrically reset the appliance. If you have any future queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.

Bill

Billasked

Serie 4 SMS50E32AU (White)

does the dishwasher come with a cord and plug?

2 answers
Geg Mossop
Geg Mossop

Yes.it comes with a normal 240v power cord and plug. It'sonly the water hose and fitting that's a little big that's tricky.

Geg Mossop
Geg Mossop

Yes.it comes with a normal 240v power cord and plug. It'sonly the water hose and fitting that's a little big that's tricky.

nizora

nizoraasked

Serie 4 SMS50E32AU (White)

Only 18 months old Bosch SMS50E32AU delay timer will not work, and unit will not reset, help please.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Nizora,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

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