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Reviews

(1)
(4)
(2)
(3)
(42)
  • Clogging Issues Yes (1) · No (2)
  • Build Quality
    2.7 (3)
  • Value for Money
    1.0 (3)
  • Ease of Use
    2.3 (3)
  • Cleaning & Maintenance
    1.0 (3)
  • Product is used:
    • Weekly (2)
    • Several times a week (1)
  • Noise Level
    2.3 (3)
  • Pet OwnerYes (2) · No (2)


no more Bosch for me

no more Bosch for meSouth East Queensland, QLD

Great until warranty runs out....then turns into a heap of junk

published

Worked perfectly on carpet or floor tiles....until warranty ran out. Sensor Control simply cuts in and stops machine working effectively, even when all filters have been cleaned and dust bin emptied after every use. Not a great product from a supposedly quality based company

Purchased in November 2021 at Harvey Norman for $450.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your vacuum. If we can be of any help to you feel free to call us on 1300 369 744.
Regards,
Bosch Home Australia


Anthony C

Anthony CPilbara, WA

  • 2 reviews
  • 4 likes

Considering throwing it out.

published

Worked well at first, now almost useless. The 'sensor control' system kicks in constantly. Meaning you can never vacuum for more than about a minute, and even then the vacuum sounds like it is struggling, despite multiple and frequent cleans of all the filters. I spent good money on this brand, deciding it was better to buy a 'quality' machine in the hope it would last year's. I reckon a $50 Kmart model would do better. Very very disappointing to see multiple reviews saying the same. I hope this has been removed from sale.

Purchased at RetraVision for $350.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Tiles
Clogging Issues Yes
See all answers

Worst vacuum

published

Purchased in June 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerNo
Floor Type Wood
Clogging Issues No
See all answers
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances
Phillip

PhillipCairns

  • 4 reviews
  • 1 like

Restoring normal operation after the vacuum started to continually stop

published
Date PurchasedJun 2015

What a horrible experience!

published
Date PurchasedAug 2018
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Stephanie,
Thanks for your review, we appreciate your feedback. If we can be of any assistance to you in future, please feel free to contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.


nicoran

nicoranWA, 6333

  • 9 reviews
  • 3 likes

Great Model

published

Just bought this model, so far its great. Quite, easy to manoeuver easy to clean. Yes the barrel fills up quickly. But still, for me thats not a problem. The great thing about this model was the telescopic tube, great for tall people like me. NO more back pain!! Before taking this model, I was comparing 3 different brands. this one had the best, Quality =price. Not made in CHINA!!!!

Date PurchasedJul 2018
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

rossy

rossyBurradoo

Same sensor problem - vacuum continually stopping

published
Date PurchasedMar 2015

will never buy a Bosch product again

published

Not happy. Small two bedroom house and have to empty vacuum cleaner at least twice to vaguely clean the floor. Mostly the dust just moves around while I try to vacuum. Sent it back for repairs and was told nothing was wrong. Nearly $400 spent on something useless. Customer service was no help. Quite rude sometimes. I will never buy another Bosch product again.

Date PurchasedJan 2016

Expensive piece of crap.

published

I have the same vacuum as everybody else has with exactly the same problem. If you take all the filters out it still has the same problem, so definitely not a dirty filter problem. I have also completely stripped the machine down to just bits, definitely no blockage in the machine. I then reassembled it, same problem. Bosch don't want to know about it. Customer service has probably been told not to acknowledge there is a problem with this unit.

Date PurchasedDec 2016
Kmack

KmackShepparton

  • 7 reviews
  • 5 likes

Excellent money value

published

I have previously owned either a Dyson or an Electrolux. Money was a little tighter when purchasing this one. As a mother of 4 young children, i have to vacuum every day at least once and this vacuum has done me proud!!!
It has great suction, its light and easy to maneuver. I use it on a combination of carpet and tiles. Love it!!!

Date PurchasedJan 2018
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Worst vacuum cleaner ever!

published
Date PurchasedJan 2016

Biggest piece of crap I’ve ever spent money on

published

Sensor control constantly comes on which makes it impossible to vacuum.
It doesn’t follow you and does 360’s and constantly flips which so you’re always having to stand it upright again.
so many compartments to clean out, the back broke off within a month.
Parts are breaking within 6 months.
Does not do what it’s meant to.
DO NOT BUY!

Date PurchasedNov 2016
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Once you locate the 3 rd filter the cut off stops happening

published

I took mine back twice until someone showed me the third filter there are 2 finger holes near where the hose connects, open it up and you will see a cone shaped filter. Once you clean that, the vacuum works fine.
It’s badly described in the instruction book. Cleaning this filter fixes the problem
399

Date PurchasedDec 2017
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

DO NOT BUY THIS USELESS VACUUM

published

This is the worse vacuum cleaner I have ever had. DO NOT WASTE YOUR MONEY ON IT. Obviously there is a problem if it is discontinued, but we have been left with a useless machine. The sensor light comes on even when filters are clean and no blockages. Spoke to the service department and all they did was email the instruction book to show where all the filters are.

Date PurchasedFeb 2015
Julie

JulieBrisbane

Worst wacum cleaner i ever had

published
Date PurchasedNov 2016
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances
Leanne

LeanneSingleton

Expensive waste of money

published

Sensor light keeps coming on, filter has been cleaned and no blockages, so there is no reason for it to be shutting down and not working. I have used it twice and now it doesn't work as sensor light comes on and it shuts down after about 60 seconds of use. I paid $399 for it so that works out to be a $200 cost per time I have used it. Wow Bosch are laughing all the way to the bank on this. So many more people have been ripped off too. Unacceptable Bosch. Do the correct thing and refund our money. Selling someone a faulty product for financial gain is called fraud!!!

Date PurchasedSep 2017
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Sienna Gonmi Jo

Sienna Gonmi JoGreater Melbourne (Outer), VIC

  • 2 reviews

It was an awful vacuum cleaner.

published

We bought it at harvy norman at the price $388 a year ago. And, it broke down after about 6months.
We took it to harvy norman, what they said was that we will need to pay for it if it is not fault vacuum itself, and the staff there also mentioned that most of time it is not fault vacuum itself. I hate bosch vacuum i would never buy anything from bosch!!!!!!!!!!!!!!!!!!!!

Date PurchasedAug 2016

Emily s

Emily sSydney

Piece of Junk! Do not buy!

published

Worst machine ever - cannot perform sole task of a vacuum - to suck up dust and dirt. I have a small 2 bed apartment and yet it gets clogged each use! I need to clean the filter halfway through every single clean. There is a clear design fault. Also the power cord it's so sensitive and winds itself up at the slightest pull so effectively unplugs itself from the socket multiple times each use. Do not buy this vacuum. I am furious that I got sold this machine by a pushy sales person at Harvey Norman. And I see it has now been discontinued. I miss my Miele!

Date PurchasedAug 2015
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Emily S, Thanks for your review. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.


Total rubbish

published

This vacum only works for 3 months, because the many filters block up. Now it needs the filters cleaned every week and the vacum still shuts down. I use it in a small apartment in thailand on hard floors. I am disappointed as this was an expensive mistake, I see even Bosch agree it's rubbish as they have discontinued this model. Time to retire it to the bin as I can't find replacement filters. I was a great fan of bosch.

Date PurchasedDec 2015
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Keith, Thanks for your review. We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.


Sam

SamGeraldton

Warning- no suction, DO NOT BUY

published
Date PurchasedJul 2016

Page 1 of 3

Questions & Answers

Kerry

Kerryasked

What does it mean when the sensor control light turns on?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Kerry,
Thanks for the question regarding your Bosch vacuum.
The sensor control light indicates that the filters need to be cleaned. Please follow the steps in your user manual, washing any if necessary.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia.

Kerry
Kerry

Have done that, only a couple of months old...


Jun P.

Jun P.asked

I have the same problem! I bought it from Harvey Norman 1 or 2 years ago. I think I lost the receipt. Now every 1 or 2 minutes, it stop working because the sensor light on. I already cleaned every where whit the air gun. How I gon'a do?

2 answers
Phillip
Phillip

This seems similar to item https://bit.ly/2Iog5x8 where cutting holes in a mesh restored normal operation.

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Jun P,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch vacuum.
We'd like to help, if email us at [email protected], quoting BSH5092 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia


Garth H.

Garth H.asked

The rear filter cover at the back of the cleaner has a worn clip and keeps popping off. Can a replacement lid be bought for this cleaner

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Garth H.,
Thanks for the question. If you could please contact our team on 1300 369 744 with the model information of your appliance. Our team can then confirm if the part required is in stock to be purchased. Regards, Bosch Home Australia


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