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Bosch Home Appliances Serie 4 Dishwashers Questions & Answers (page 3 of 4)
SMS50E32AU (White), SMS46GI01A (Silver Inox), SMS46KI01A (Silver Inox), etc...61 questions from our users
Jennyasked
Can you please tell me the difference between the Bosch Models SMS46GI01A and the SMS46GI102A ?
1 answer
Bosch H.Bosch Home Appliances
Hi Jenny,
Thanks for your question regarding these Bosch Dishwasher.
There is a slight program difference between the models.
SMS46GI02A has a specific glass wash program on it see description:
Superior glass cleaning system – perfectly clean and protected glassware. Reduced risk of ‘temperature shock’ and damage to glassware. Reducing water staining / cloudiness.
The other model SMS46GI01A has a Super Wash program :
Super Wash with small item clips – High wash performance – 15% more spray pressure for optimized cleaning. 15% better drying performance.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
DSajiasked
When I select Quick wash, my timer is showing 44 mins instead of 29 and I have not selected any other additional options. How can I fix this?
1 answer
Bosch H.Bosch Home Appliances
Hi DSaji,
Thanks for your question regarding your Bosch SMS46GI01A Dishwasher.
The quick wash will default to 44 minutes when the appliance has no rinse aid in it. The extra time is allotted for air drying.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Davidasked
Machine will not start.
Error message E27 is showing (low voltage according to manual) however voltage is not a problem.
"Check Water" light also comes on.
Occasional strange noises have come from this machine on beginning of cycle.
Previous (German built) Bosch machine lasted 11 years - this one has expired three months after end of warranty period.
Advice would be appreciated.
David
1 answer
Bosch H.Bosch Home Appliances
Hi David,
Thanks for your question regarding your Bosch SMS50E32AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Jodi Basked
Hi
Our bosch dishwasher is stuck on the quick cycle. I can turn the dial to the other cycles but it will not adjust time or cycle time.
Please advise.
Thanks Jodi
1 answer
Bosch H.Bosch Home Appliances
Hi Jodi B,
Thanks for the question regarding your Bosch SMS50E32AU Dishwasher. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Lindaasked
what is error E18 and how do you fix it?
1 answer
Bosch H.Bosch Home Appliances
Hi Linda,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help assist you further so can you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
Jenasked
I have an SMS50E32AU 102/240 (138) dishwasher purchased in 2015. It is now showing error code E01.
How do I fix this please? If I have to calla technician please recommend one near The Entrance NSW.
thank you
Jennifer
1 answer
Bosch H.Bosch Home Appliances
Hi Jen,
Thanks for your question. We're sorry to hear that you've had issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help assist you further so could you please contact us on 1300 369 744 to discuss.
Regards, Bosch Home Australia.
Michael Sasked
Just installed dishwasher yesterday. Rinse function ok. Quick wash ok. Full wash stops 20 mins into cycle and check water light appears.
Have rerouted hose and still no success.
Any ideas?
Lea Mitchellasked
We have a SMS50E32AU Bosch dishwasher has never missed a beat but the drain hose is broken/ cracked and water has gone everwhere. We purchased a replacement hose from Bosch and need to know how to replace it please.
1 answer
I think you would have to pull out the machine, unplug the existing hose form the washer & drain, then re-connect them, alternatively....check on youtube :)
mattcasked
Does this model have any form of electrical "reset" button or fuse switch of any sort? Our washer has caused the circuit breaker to trip at the main power board. Once machine is unplugged power able to be restored but upon reconnecting the dishwasher it causes break of circuit every time.Have tested the specific power point and all fine and to double check plugged to a different point with same result.
1 answer
Bosch H.Bosch Home Appliances
Hi Mattc, Thanks for the question about your Bosch SMS50E32AU Dishwasher. There isn't any sort of switch or button to electrically reset the appliance. If you have any future queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.
Billasked
does the dishwasher come with a cord and plug?
2 answers
Yes.it comes with a normal 240v power cord and plug. It'sonly the water hose and fitting that's a little big that's tricky.
Yes.it comes with a normal 240v power cord and plug. It'sonly the water hose and fitting that's a little big that's tricky.
nizoraasked
Only 18 months old Bosch SMS50E32AU delay timer will not work, and unit will not reset, help please.
1 answer
Bosch H.Bosch Home Appliances
Hi Nizora,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
yviGasked
Hi
we have a Bosh sms50e32au 8025434 94/240 (146). Our drain pipe hose is broken and we need to replace it. Where would we be able to get it?
Thanks Yvonne
2 answers
Bosch H.Bosch Home Appliances
Hi YviG,
Thanks for your question regarding your Bosch SMS50E32AU Dishwasher.
You can purchase spare parts over the phone with us on 1300 369 744.
Regards, Bosch Home Australia.
Hi, I have found the Bosch service call centre by phone very helpful. 1300 369 744 likely a call centre in the UK, but they operate internationally. Their service agents "Fix-it-all" were excellent when they came to fix our dishwasher. Best technicians we have experienced.
B T Bakerasked
I bought a SMS50E32AU/18 Bosch dishwasher round the middle of 2014, and last month the heat pump decided to break. It took me more than two weeks to convince Bosch that this part should be replaced on warranty as the technician who looked at it said it was faulty. I literally had to throw the Australian Consumer Protection Law at them before they finally agreed.
Long story short, the part was ordered and replaced just before Xmas. Being a family of 6 people, we're running it at least once a day, sometimes twice. Today, after I had put it on with 50 minutes left on the wash cycle, it started to pop the fuse again. Exactly the same thing as the last time. Sure enough, it's the Friday evening before NYE and I won't even be able to ring somebody to have a look at it until Tuesday.
I'm hugely frustrated because, frankly, I don't think I have the energy to jump through all the hoops and do all that runaround that I have been given the last time, yet again. Any advice?
2 answers
Bosch H.Bosch Home Appliances
Hi B T Baker,
Thanks for your review, We're sorry to hear that you're having issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH210741 in the subject line.
Regards, Bosch Home Australia.
I just wanted to say that after having made contact through this site, that the Bosch Customer Service team have been very helpful and repairs for the machine have been completed in a good time frame. Here's hoping it'll live up to the quality that I'm used to from Bosch Appliances because in the past I never did have any problems with any of their products.
Toryasked
I have a Bosch sms50e32au and it has never been particularly reliable. We've had 2 guys come and fix it in the past 2 years when the machine was making lots of noise. Now it's happening again. It sound like the water is not coming through the pipes when I turn it on. I have cleared out the filter and the spray arms but the machine is making a loud noice when I try to start a cycle. Before spending more money on a technician has anyone got any ideas? Much appreciated
3 answers
Bosch H.Bosch Home Appliances
Hi Tory,
Thanks for your question regarding issues of your Bosch SMS50E32AU Dishwasher.
Could you please send through your contact details so that we can get in contact to assist you further?
Regards, Bosch Home Australia.
Hi, my phone number is 0415 513 110 I will be home in 30 mins,
Thanks
Tory
Can you call me now please :) 0415 513 110
Krisasked
Any tips on the position of the waste hose?? It appears to be extremely sensitive on position and continues to show an ER 24 error. The machine is brand new so there's no blockages and there aren't any kinks in the hoses. If I pull the machine out from under the kitchen bench and hold the hose in to the sink it will run, but if I push the machine back into place and attach the hose to the plumbing under the sink it continues to error, despite changing angles and position. Becoming extremely frustrating considering it is a brand new dishwasher!
3 answers
Hi Kris check inside the drain pipe from the sink there may be a blokage right at the point the hose connects, Use a pencil or Rod to push around in feeling if its clear.
Thanks so much Peter! This has helped alot :)
Bosch H.Bosch Home Appliances
Hi Kris,
Thanks for the question regarding your Bosch SMS50E32AU Dishwasher.
There is no specific angle that we recommend the waste hose to be on, in new appliances that have trouble draining waste water, we find most commonly the issue is with the size of the spigot. We recommend the spigot opening to be 17mm, any smaller than this can cause issues with draining, resulting in the E24 error code.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
MRobinsonasked
I bought a new BOSCH SMS50E32AU in May. It's been fine, but suddenly, after only a few months it won't start. No lights. No nothing. What is going on? Surely we can build a dishwasher that lasts more than six months?
2 answers
Bosch H.Bosch Home Appliances
Hi MRobinson,
Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E32AU Dishwasher.
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 to discuss further.
Regards, BoschHomeAu
Actually all is well. It turned out that the power cord was lose. The dishwasher is fine.
Angelaasked
Hi our dishwasher has decided not to heat the water any more i believe its the hrating element .
Can i get a replacement part? And where can i get the part from?
Bosch SMS50E32AU/06
1 answer
BoschHomeAUBosch Home Appliances
Hi Angela,
Thanks for your question regarding your Bosch SMS50E22AU / SMS50E32AU / SMS50E52AU Dishwasher.
Spare parts can be purchased through our After Sales support team, however we would recommend having a qualified service agent assess the machine first.
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
Jimboasked
We are very happy with our dishwasher except that it does not 'beep' or make any other sound when it has finished . Is there a setting for this ?
3 answers
I'm sorry to say, there is no sound the machine makes to let you know that it has finished, this model does not have this option.
The best way I have found, is to look at the digital readout on the front facia.
When this digital readout is not visible, then the machine has finished its operation.
An interesting note about the digital readout is that it gives you "time left" in its' operation, as it counts back to zero minutes.
BoschHomeAUBosch Home Appliances
Hi Jimbo,
Thanks for your question regarding the Bosch SMS50E22AU / SMS50E32AU / SMS50E52AU Dishwasher.
This model does not have an audible tone to signal the end of a cycle.
If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.
Regards, BoschHomeAu
It is annoying, I set my phone alarm to coincide with the digital readout so I can open the door to allow for drying.
MissingMyBoschasked
Hi! Our 1 and a half-year-old Bosch dishwasher is not filling water and has got a rinse aid function light flashing. Just need to know how to reset it as the pressing the start button for 3 seconds is not resolving the issue. Help! We love the product, quiet and truly a magnificent piece of white good ever created. Awaiting your feedback!
2 answers
Hi there. I haven't had any problems with my Bosch, so I asked Professor Google if she could help you. She suggested this: if no water whatsoever is entering your dishwasher then the first obvious thing to check is the water supply. Have a look at the water inlet hose under your sink and make sure it’s connected properly without any kinks.
Also ensure the tap on the hose is in the open position – if you’re not sure which position is open and which is closed, just turn it and run the dishwasher to see if the problem is resolved. If not remember to turn the tap back again!
Beyond that it starts to sound like a job for a techie. Good luck!
Best,
Gerald
BoschHomeAU S.Bosch Home Appliances
Hi MissingMyBosch,
Thanks for your question regarding your Bosch SMS50E32AU Dishwasher. We're sorry to hear that you're having issues and would like to investigate.
Could you please send us an email at [email protected], listing the problems you are having and quoting BSH206214 in the subject line, or call our After Sales Support team on 1300 369 744 during business hours.
Please include the model number (including variant) FD and serial number in your email, any supporting photos, your contact details and a copy of your Purchase Receipt so we can investigate further.
Regards, BoschHomeAu
MargaretCasked
I don't understand how to turn the rinse aid off on the SMS50E32AU/36, I use the tablets with the built in rinse aid so don't need it! I tried following the directions in the book but nothing came up in the display!
I have just got this dishwasher, replacing a very old Simpson.
Can you help please?
Many thanks Margaret
2 answers
Got it working, so don't need help now thanks.
M
BoschHomeAUBosch Home Appliances
Hi Margaret,
Thanks for letting us know that you have figured out how to turn off the Rinse Aid function on your Bosch SMS50E32AU Dishwasher.
If you require any further assistance, please do not hesitate to contact our After Sales Support team on 1300 369 744.
Regards, BoschHomeAu
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