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Bosch Serie 4 WAN22120AU Questions & Answers
52 questions from our users
Mickey Mouseasked
Hi Do I need to weight my laundry every time before put in the washing machine? How can I know it’s overloaded? Will it damage the machine?
No answers
Jennifer W.asked
How to clean drum
1 answer
Bosch H.Bosch Home Appliances
Hi Jennifer W., Thank you for your question. We would recommend cleaning your washing machine every 2- 3 months. If there are odours in the washing machine, or if you just want to clean the drum, run the 'Drum Clean' programme or Cottons 90 C programme without laundry. Use a chlorine-free cleaning agent (1-2 cups of vinegar works just as well) pour into an empty machine. When cycle is done, wipe inside drum of washer with a damp microfiber cloth. If you need any more help feel free to call us on 1300 369 744. Regards, Bosch Home Australia.
rochelle l.asked
RE: Bosch Serie 4 7.5kg Front Load Washing Machine WAN22120AU
I'm just wondering how deep the machine is fitted?
I know its under 600 deep, but do I need extra room for hoses or anything?
thanks
Rochelle
1 answer
Bosch H.Bosch Home Appliances
Hi Rochelle,
Thanks for your question regarding the Bosch WAN22120AU.
The appliance is only 550mm deep and the hoses and power cable come out the side to be connected to taps and the power point.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Ian M.asked
Bought one of these machines very recently, have noticed the the high temperature light on the panel is on all the time, even at the start of a cold wash, is that what it's supposed to do? Everything seems to be washing well.
Regards,
Ian from Christchurch, NewZealand.
2 answers
Bosch H.Bosch Home Appliances
Hi Ian,
Thanks for your question regarding the Bosch WAN22120AU.
There is no high temperature light on this appliance. If you're talking about the door locked symbol, then yes, that is always on once the water level or temperature gets to a certain point in the cycle.
If you need any more help, feel free to contact customer service in your country, you have posted this on an Australian website.
Regards,
Bosch Home Australia
That’s for that, thought of that as soon as I pushed send button. Everything else is brilliant.
Elizabeth P.asked
What wash setting do I use to wash towels - the one I used has towels looking flat not fluffy.
1 answer
Bosch H.Bosch Home Appliances
Hi Elizabeth,
Thanks for your question regarding the Bosch WAN22120AU.
Most towels are best on the cottons cycle. If your towels aren't the right texture for you then reducing the spin speed or putting them in a dryer afterwards would be recommended.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
kathleen h.asked
Hi, I was wondering if in the settings or if there is any way to make the led display panel brighter/clearer?
1 answer
Bosch H.Bosch Home Appliances
Hi Kathleen,
Thanks for your question regarding the Bosch WAN22120AU.
There is no way to adjust the lighting for the appliance.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Brecht V.asked
Hi, does anyone know how to turn off the beeping after it finishes a cycle?
Thanks
1 answer
Bosch H.Bosch Home Appliances
Hi Brecht,
Thanks for the question regarding your Bosch WAN22120AU.
This process is too complex to explain via this avenue. The instructions on changing the volume of the signals is on page 29 of your user manual. If you don't have a copy you can download it here: https://www.bosch-home.com.au/productlist/washers-dryers/washing-machines/front-load-washing-machines/WAN22120AU#/Tabs=tab-3185783/
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Rosalind S.asked
Does it have a cold wash? Not just warm but cold please?
Mike R.asked
Is the drum bolted togethor so bearings can be replaced in future if required, or is it permanent sealed drum unit?
1 answer
Bosch H.Bosch Home Appliances
Hi Mike,
Thanks for the question regarding your Bosch WAN22120AU.
The drum is not something that would be repaired, it would just be replaced. We cannot advise on whether 3rd party repairers would be able to do differently.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Bazasked
Hi Machine won't pump out. Pulled filter out and cleaned fluff out of it but still won't pump out properly. The impela still turns. Could the inlet / outlet hose be blocked.
Thanks Baz
1 answer
Bosch H.Bosch Home Appliances
Hi Baz,
Thanks for the question regarding your Bosch WAN22120AU.
The outlet hose would be the next thing to check. If that doesn't work a service call would be recommended.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Speedieasked
Can I use powder detergent in my WAN22120au?
7 answers
Bosch H.Bosch Home Appliances
Hi Speedie,
Thanks for the question regarding your Bosch WAN22120AU. We recommend using liquid detergent however you can use powder detergent but the measuring aid in the dispenser tray is for liquid detergent only.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Where do we put the powder? In the blue tray?
Bosch H.Bosch Home Appliances
Hi Helen H,
Thanks for the question regarding your Bosch Washing Machine. Powder detergent can go into the left hand side compartment as long as it is not poured into the measuring aid that is designed for liquid only.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Gibboasked
Would like to know if this machine beeps when the cycle is finished
1 answer
Bosch H.Bosch Home Appliances
Hi Gibbo,
Thanks for the question regarding your Bosch WAN22120AU.
It does. You have the option to turn it off as well though if needed.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Tillbridsasked
Which way does the door open? looks to be R to L (latch on R- hinge on L).
Is the direction of opening changeable (as with most single door fridges)?
Thx
1 answer
Bosch H.Bosch Home Appliances
Hi Tillbrids,
Thanks for the question regarding your Bosch WAN22120AU.
The hinge is on the left hand side when you look at it. All our appliances, except fridges, are unable to have the door hinges reversed on the door.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Tin Ian C.asked
Hi, l brought the washing machine, but l can't collect water during the wash process, how can you resolve my problem, l look forward to replying for me, have a nice day.
Regards,
Oscar chau
1 answer
Bosch H.Bosch Home Appliances
Hi Tin Ian C,
Thanks for your the question regarding your washing machine.
I'm sorry but we're unable to answer your question here but we would like to help, if you contact us on 1300 369 744 we'll see what we can do for you.
Regards,
Bosch Home Australia.
BushDaveasked
I just received my new washing machine today and the supplied Aquastop Inlet hose is too short to reach my tap.
I spoke to Bosch and they tell me I can buy an extension and it should be fitted BETWEEN the tap and the supplied Aquastop hose. I am confused by this advice since activating the Aquastop where it joins the extension hose will not stop my apartment flooding if the extension hose fails.
My understanding is that the Aquastop hose is normally fitted to the tap and stops water from the tap if a number of various faults occur.
I can't get an answer from Bosch on this issue as they seem more concerned about the machine overflowing than the extension hose breaking.
I am thinking I might have to return the machine as I am only renting my unit and don't want to have to pay to move the water supply.
3 answers
Bosch H.Bosch Home Appliances
Hi BushDave,
Thanks for the question regarding your Bosch WAN22120AU .
The inlet extension WMZ2380 accessory, 00670596 spare part, is the only extension hose we have for our washing machines. Making sure the hose is connected correctly is a must and if any issues occur contact us to discuss.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia
Hi Bosch,
It would be great if you could answer the question on your extension hose. Does it have double layer protection (inner/outer hose) the same as the Aquastop hose, to protect against a rupture in the inner hose.
Regards
BushDave
Bosch H.Bosch Home Appliances
Hi BushDave,
The extension hose does not have the double layers.
Thank you,
Bosch Home Australia
La K.asked
how much water does it use per cycle? I'm on tank water in central QLD... very important
2 answers
It uses an roughly 13-15gallons of water per load i guess
Bosch H.Bosch Home Appliances
Hi La,
Thanks for the question regarding your Bosch WAN22120AU.
This appliance has a 64Ll water consumption per wash.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Jimasked
Hi - just bought this machine yesterday to replace an older Bosch which was beyond cost-effective repair - not used this new one yet! We previously used powder detergent in old Bosch - can we do likewise with this new machine or does it have to be liquid detergent - the manual is not conclusive. Thanks
9 answers
I have been using liquid detergent only - I also find that powder leaves marks on your clothes more often than not. Don't have a definite answer though I'm afraid!
Many thanks Meagan
I use ecostore powder on nappies and children's clothes and liquid on adults clothes. Both cleans well n no marks residue left from powder at all
Zandieasked
I like my new Bosch washing machine, but I'm wondering which is the Cold wash setting. Is it Dark Wash?
2 answers
I had the same problem. To solve, you repeatedly touch the Temperature button: which first shows 40C, then 30C, then 20C, then --.
The -- setting is cold water/tap temperature.
Which is much harder to get to than the old 'twist dial to favourite setting!' - but it does work.
I also set the timer to finish in 1 hour. That's okay. Apparently it's possible to do a shorter wash, but I've not mastered that one yet.
I think there's some sort of study out which found that 80-90% of dirt/smell/etc was removed in the first few minutes of washing. When I've had to wash by hand, that seems to be the case. The rest is the last 10-20% and spinning.
I always use only cold water. I was a little annoyed at first but quickly became used to tapping the Temp button (first on left) to reduce to cold setting as Jorgejio describes in above answer.
Sweety Casked
Hello Team,
I bought this washing machines around 4 months ago and was happy with it. Suddenly, a week ago, the display is not showing the digits/signs properly and the 'start' button is not getting enabled at all. I have tried it multiple times but still it does not gets ON. If I touch other options like, temperature, rpm, it works since it makes a sound.
Can you please suggest how to get it fixed ?
2 answers
Less than a year old - it's a warranty issue. Contact who you purchased it from. Unless you got it second-hand...
I presume you've tried the "Windows solution"? Turn everything off, leave it, try again?
Bosch H.Bosch Home Appliances
Hi Sweety C,
Thanks for the question regarding your Bosch WAN22120AU washing machine.
Please contact us on 1300 369 744.
Regards, Bosch Home Australia
ANNIEasked
a new machine June 2022, wondering how you access the 30 min wash, as it skips from 15min past 30min to next length wash - no sight of 30mins on the screen. I have selected cold wash. Also the spin choice skips in a similar fashion and hard to get an in between spin speed.
5 answers
Bosch H.Bosch Home Appliances
Hi ANNIE, We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.
Hi Annie if you turn the dial to the 15 minute wash then push the little timer clock that lights up in red next to the 15 minutes it will go to 30 mins just worked that out myself
Hi I just tried doing that but nothing changed once pushed clock do you have to hold it down or what do you do I’m confused lol
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