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30 questions from our users

Caddi

Caddiasked

Serie 8 HBG672BS1A

Hi, we have a brand new version of this oven, and the rotary selector is very sluggish/spasmodic. Do I really need to take to it with a butter knife to tidy it up? This is the third use. If a light touch on the dial is recommended, how sensitive will it be to a butter knife?



1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Caddi,
Thanks for your question regarding the Bosch oven.
A butter knife can help with removal but some people can get it out without one. If it is sluggish you will probably find some dust or some debris behind it. Clean it out and it should be good to go.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

nroberts

nrobertsasked

Serie 8 HBG672BS1A

Hi I am trying to set a delayed cooking start time tried following instruction from manual but doesn’t seem to work .
Everyone I try and set time to set it just adjusts the cooking temp ?

No answers
Kylie L.

Kylie L.asked

Serie 8 HBG672BS1A

How do I clean the baking tray or roasting pan while using the pyrolysis function if the rails need to be removed? Is there an accessory I need to do this?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Kylie,
Thanks for your question regarding the Bosch HBG672BS1A.
You would need to clean accessories externally with hot soapy water. Please see page 21 of your user manual.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia



Max T.

Max T.asked

Serie 8 HBG672BS1A

Is there a function where I can set the cooking process whilst I am away from the house?
Thanks Gail

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Max,
Thanks for your question regarding the Bosch HBG672BS1A.
If you use the Set Cooking Time and the End Cooking Time features outlined on page 16 of your user manual the appliance will turn on at the correct time to have the heating function end when requested. You will have to set this before you leave though.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

ellencomedido0731

ellencomedido0731asked

Serie 8 HBG672BS1A

Hello, how can I change the setting into english?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Ellen,
Thanks for your question regarding the Bosch HBG672BS1A.
There are instructions on page 19 of your user manual. If you don't have a copy you can download it here: https://www.bosch-home.com.au/productlist/cooking-baking/cookers-and-ovens/built-in-ovens/HBG672BS1A#/Tabs=tab-3185783/
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia



Tony B

Tony Basked

Serie 8 HBG672BS1A

The rotary dial on my Bosch series 8 oven will not rotate so I can't adjust the temperature. Please advise.

3 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Tony,
Thanks for your question regarding the Bosch HBG672BS1A.
The control ring can get stuck with dust or other debris. If you remove the ring, a fingernail or the end of a butter knife used carefully will help with this, you can wipe it off and the area behind it this should fix your issue.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Tony B
Tony B

Thanks, this works. Before I got your reply I tried a squirt of WD 40 - my solution to everything mechanical, and it too worked.

Lindsay Carter
Lindsay Carter

I just had a Series 8 installed too. Rotary selector is problematic. The butter knife worked a treat.
Lindsay Carter, W.A.

Lois F.

Lois F.asked

Serie 8 HBG672BS1A

how do i know it has reached the desired temperature?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Lois,
Thanks for your question regarding the Bosch HBG672BS1A.
As per page 9 of your user manual there is a heating line just inside the control ring that goes red as the appliance heats up. Once it's completely red the appliance has reached the set temperature.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Alistair W.

Alistair W.asked

Serie 8 HBG672BS1A

Having trouble changing the pilot light. Can’t seem to get the glass cap off. Any advice?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Alistair,
Thanks for your message, Please refer to page 28 of your user manual.

When replacing the cooking compartment bulb, the
bulb socket contacts are live. Before replacing the bulb,
unplug the appliance from the mains or switch off the
circuit breaker in the fuse box.

1. Place a tea towel in the cold cooking compartment
to prevent damage.
2. Turn the glass cover anti-clockwise to remove it.
3. Pull out the bulb do not turn it.
Insert the new bulb, making sure that the pins are in
the correct position. Push the bulb in firmly.
4. Screw the glass cover back on.
Depending on the appliance model, the glass cover
may have a sealing ring. If the glass cover has a
sealing ring, put it back in place before screwing the
cover back on.
5. Remove the tea towel and switch on the circuit
breaker.

If the glass cover of the halogen bulb is damaged, it
must be replaced. You can obtain a new glass cover
from the after-sales service.
If you contact us on 1300 369 744 we’ll investigate for you.
Regards, Bosch Home Australia.

Roseanne

Roseanneasked

Serie 8 HBG672BS1A

My oven is smoking during pyrolytic mode and I think this is because there is a lot of build up on the element/roof of the oven. Can you recommend how I can clean this prior to using the pyrolytic mode?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Roseanne, We recommend wiping down your appliance before every pyrolytic clean. You can remove these residues using lemon juice before turning on a pyrolytic clean if required. Kind Regards Bosch Home Australia

Kailyn D.

Kailyn D.asked

Serie 8 HBG672BS1A

can i switch to 12 hour time instead of 24 hour?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Kailyn D.,
Thank you for your question. With the model HBG672BS1A it is programed in the 24 hour format and cannot be changed (Please refer to page 19 of your instruction manual). Thank you again for your question. should you need anymore help please contact our team on 1300 369 744. Kind regards,Bosch Home Australia

Paul L.

Paul L.asked

Serie 8 HBG672BS1A

How do I set the time of day onmy microwave?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Paul,
Thanks for the question regarding your Bosch HBG672BS1A.
Please see excerpt from page 19 of your user manual below:

The appliance must be switched off.
1. Touch the i field for approx. 3 seconds. Notes on the process appear on the display.
2. Press the clock field to confirm the notes. The first setting "language" appears in the display.
3. Touch the clock field. The setting for the clock appears.
4. Turn the rotary selector to change the clock time.
5. Press and hold the i field for approx. 3 seconds to confirm the setting.
A note is shown on the display to confirm that the settings have been saved.

If you don't have a copy of your user manual you can download it here:
https://www.bosch-home.com.au/productlist/cooking-baking/cookers-and-ovens/built-in-ovens/HBG672BS1A#/Tabs=tab-3185783/

If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Karin S.

Karin S.asked

Serie 8 HBG672BS1A

What does an error code e0511 means. Ive tried switching it of as indicated on the display but there is no response.

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Karin,
Thanks for the question regarding your Bosch HBG672BS1A.
The only troubleshooting we can recommend is to turn the power off at the fuse box. If the error comes back a service call would be needed.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

CAM

CAMasked

Serie 8 HBG672BS1A

Hi
I have a Bosch HBG633BS1AV oven I have had trouble changing the temperature on the front panel the fault was intermittent and the service people came out but couldnt fix it. It is now out of warranty and I cant change the temperature at all now. Are you able to help me?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi CAM,
Thanks for the question regarding your Bosch HBG672BS1A.
If you contact us on 1300 369 744 we will have to arrange another service. We can try and arrange a different service agent than attended last time for a second opinion.
Regards,
Bosch Home Australia

Judi B.

Judi B.asked

Serie 8 HBG672BS1A

I would like to know if I have to keep slowly turn the rotary dial to change the temperature?? this seems rather a chore. Are there any lessons online for my oven HBG6753S1A
thanks
judi

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Judi B, Thanks for the question regarding your Bosch Oven the rotary dial is the only way to change the temperature on your oven. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia

Sandra

Sandraasked

Serie 8 HBG672BS1A

hi the rotating dial is blank and has a very bright light. Could you tell me what this means

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Sandra,
We're sorry to hear that you're having issues with your HBG672BS1A. If you remove the rotary selector and make sure it is clean beneath that is the only piece of troubleshooting we can recommend. If this does not rectify the issue please contact us on 1300 369 744 we’ll investigate for you.
Regards,
Bosch Home Australia

Mary C

Mary Casked

Serie 8 HBG672BS1A

After the power went off my oven is displaced in Arabic. How do I change back to English ?

3 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Mary,
The instructions for this are as per page 19 of your user manual. If you don't have a copy of it you can download it via our website:
https://www.bosch-home.com.au/productlist/cooking-baking/cookers-and-ovens/built-in-ovens/HBG672BS1A#/TabsTogglebox=tab-3185783/
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Monika H.
Monika H.

Hi
I have a 8 series oven and I seem to have if issues with rotary system not moving?

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Monika,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your oven. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you.
Regards,
Bosch Home Australia

Mel

Melasked

Serie 8 HBG672BS1A

How do you change the clock time?

3 answers
Paul
Paul

Press and hold the “i” button for a few seconds until “change settings” screen appears. Then press “clock” symbol button & scroll through until you see the “time adjust” screen. Adjust time using the circle dial in the centre of the oven control panel. Once time is set, press and hold “i” button for 3 seconds to save your settings.
Then Your done! HAPPY DAYS!

Mvaug10
Mvaug10

Yup
Dans the man .... that’s how it’s done!

chris rayeroux
chris rayeroux

Yep, its very easy... Dan is the man

Martin

Martinasked

Serie 8 HBG672BS1A

Serial No HBA73R350B/70
My new oven 'forgets' the set time almost daily and an error code 'EO11' is displayed. What does this mean and how can I fix it?

3 answers
Paul
Paul

It could be a loose connection. Have a qualified electrician check the power connection.
If that is fine call Bosch for further help. They are only
Too happy to help, Bosch stands by their products.

Kim
Kim

I had a different error message EO511 and when I called Bosch they did send someone out to fix it as it was within the warranty time period. It was a product fault.

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Martin,
Thanks for the question regarding your Bosch HBA73R350B oven.
We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you.
Regards, Bosch Home Australia

Grace M.

Grace M.asked

Serie 8 HBG672BS1A

Hi I have a bosch serie 8 oven i can't change the language settings to English. Any help?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Grace M,
Thanks for the question regarding your Bosch Bosch HBG672BS1A oven.
Please refer to your manual page 13 and 18.
1. press and hold the i symbol for approx. 3 seconds. Notes on the process appear on the display.
2. Press the clock symbol to confirm the notes. The first setting "language" appears on the display.
3. Turn the rotary selector to set the required language.
4. Press the clock symbol to confirm. The next setting is shown on the display and can be changed using the rotary selector.
5. Press the clock symbol to go through all the settings and use the rotary selector to make changes as required.
6. When finished, press and hold the i symbol for approx. 3 seconds to confirm the settings. A note is shown on the display to confirm that the settings have been saved.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Kir

Kirasked

Serie 8 HBG672BS1A

Do I need to remove the side racks before using the Pyrolytic function on my Bosch HBG672B.1A oven?

1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Kir,
Thanks for the question regarding your Bosch HBG672BS1A oven.
We recommend that you remove the side racks before starting the pyrolytic cleaning function.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

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