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Bosch WAT24261AU Questions & Answers
7 questions from our users
Deb P.asked
Hi. I have recently purchased a Bosch WAT24261AU washing machine and have a question regarding the detergent drawer. I use powder detergent and understand, in that case, the blue flap in the left hand compartment should be lifted and pushed back. However, it doesn't seem to stay there and every time I close or open the drawer the flap falls back down and a good deal of powder is left in the drawer following a washing cycle. Is it supposed to click in place or something because I have tried everything and can't get it to stay up? Can you please advise if this is normal or do I have a faulty drawer? Thank you.
2 answers
Bosch H.Bosch Home Appliances
Hi Deb P,
Thanks for the question regarding your Bosch WAT24261AU Washing Machine.
We'd like to help, if you can email us at [email protected], quoting BSH6144 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia.
Thank you anyway but I submitted the question on another forum and someone was able to help. For those who might want to know the answer, you need to pull the drawer completely out by pushing down on the large blue tab in the middle compartment. This allows you to clip the flap into the open position and you then re-insert the drawer by again pushing down on the middle flap. Would have been helpful if this was explained in the manual!! Cheers.
Stefanasked
What extra features are there on the 8 kg model compared the the 7.5kg model?
(Apart from capacity, power and water usage, and a slightly higher spin RPM?)
There are only two of us, so I am not sure if can see a need to spend extra on extra capacity we won't use. Is it more robust?
Bosch 7.5kg - WAN22120AU, and the 8kg - WAT24261AU?
3 answers
Bosch H.Bosch Home Appliances
Hi Stefan
Thanks for the question regarding the Bosch washing machines, really they are both good units and we are sure that you would be pleased either one of these appliances, if you want a slightly larger capacity then choose WAT24261AU The larger one has a couple of extra programs. if you email us on [email protected] quoting BSH5386 we can send you the specifications.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
I'm interested in the answer to this question. I am about to replace my 10 year + Bosch which has never skipped a beat. It still works perfectly but I feel it's time to replace. I'm tossing up between the WAN22120AU & the WAT24261AU. Other than the slight difference in top spin speed and .5kg I can't find anything else. Is either made in Germany?
Bosch H.Bosch Home Appliances
Hi Honesty,
Thanks for the question regarding the Bosch WAN22120AU and WAT24261AU washing machines.
Country of origin for WAN22120AU is china. Country of origin for WAT24261AU is India.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Jo kasked
Is this model cold wash only. I wanted to buy one through appliances on-line but the specs says cold water only.
4 answers
Hi
You connect the washing machine to cold water only and the washing machine heats the water according to the mode or you can adjust the temperature manually if you want.
You can go to Appliances Online and download the manual,
I copied this from it:
"Temperature
(°C, Temp. °C)
Setting depending on the model
Depending on what stage the program
is in, you can change the set
temperature before and at the
beginning of the program.
The maximum temperature that can be
set depends on the program that has
been selected."
I have this washing machine and while it is only connected to cold water, the machine itself heats the water to the desired temperate. You can also manually adjust the water temperature. I have found it to be a fantastic washing machine with lots of flexibility in terms of water temperature and spin speed.
Yvonneasked
There is water in the detergent drawer after my first three washes with my new machine - it spills onto the floor and I have to clean it up. Why is this?
I purchased from Applicance Online and they took away the transport locks after installation, but I am moving house in three months. So how do I transport it?
1 answer
Bosch H.Bosch Home Appliances
Hi Yvonne,
Thanks for your question,. We'd like to help as soon as possible, if you email us at [email protected], quoting BSH4567 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia.
karbhayasked
Hi Bosch Home Appliances,
question is -are the washing machines Made in India reliable as the German made ones.? thanks
2 answers
Derp!...of course not!
Bosch H.Bosch Home Appliances
Hi Karbhay,
Thanks for your question regarding the Bosch washing machine. Yes the washing machines made in India are as reliable as those made in Germany. They all adhere to strict Bosch standards. If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Vanessaasked
Hi my Bosch washing machine is a bit loud when the machine doing spin cycle, is there something wrong?
1 answer
If it is really loud and moves around a lot I'd double check that the transport bolts have been fully removed and that the machine is exactly level (front to back and side to side, using a bubble level). I have my machine on a concrete floor and it is reasonably quiet on the spin but I'd imagine if it was sitting on anything less solid like a wooden floor it would be a lot louder.
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