Since December 19th 2018, until April 1st, 2020 Boutique Homes was offering a $100 Freedom Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $100 Myer Gift Card (July 2018 until December 2018), $200 Myer Gift Card (August 2017 until July 2018).
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Reviewer Photos & Videos
Amber M.Gippsland, VIC
- Verified customer
Colour Selection - what a breeze!!
Nadija Saluwadana at Boutique was awesome to work with, we had a general rough idea of what colours & fittings we wanted but wasn't too sure how to tie it all together, Nadija was amazing to work with and was very knowledgable and helpful with everything. We couldn't be any happier!
1 comment
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Neil VansiaGreater Melbourne (Metropolitan), VIC
- Verified customer
Good Service
Recently signed my contract for my new home. Service from the beginning of the process with Troy Davis to my current consultant Morgan Jarrett has been great. They have kept me in the loop at all stages and given me comfort that everything is on track. Looking forward to the next stage of the process and the finished product. Job Number: 200855
1 comment
Boutique H.Boutique Homes
Hi Neil,
Thank you for taking the time to write a review. We love reading such positive stories and high praise about our team. It's wonderful to know that both Troy and Morgan have made the start of your home journey a positive one.... Read more
We are always here for you as you begin the next step of your build. Feel free to get in touch with us if you require anything. Kind regards, Boutique Homes.
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Pete F.Greater Melbourne (Metropolitan), VIC
- Verified customer
Excited to be building with Boutique Homes
Kim Tran at Boutique has been awesome in helping us tailor a new KDRB home to our needs. From the moment we met him he inspired confidence and was highly professional in capturing our needs and helping us arrive at a great design for a very competitive price.
Our build has not yet begun but we'll update this review as we go. So far though it has been a very enjoyable and confidence inspiring process.
1 comment
Boutique H.Boutique Homes
Hi Pete,
We're delighted to hear how happy you are with your experience so far. We also appreciate your kind feedback about Kim - in particular his professionalism and transparency. ... Read more
We look forward to providing the same level of service throughout the rest of your build and seeing your progress updates. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
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belete w.Greater Melbourne (Inner), VIC
- Verified customer
This is wonderful
We had a great experience with kim from Boutique homes, at display house to choose our first home design and builder. He helped us a lot. We appreciated him professional advice and honesty. Thank you for making us to choose boutique.we have great hope everything will be good as the beginning.
God bless
1 comment
Boutique H.Boutique Homes
Hi Belete,
Thank you for choosing to build 'The One' with us. It's wonderful to read such lovely comments about Kim and how supportive and honest he was in helping you find the ideal home design for your needs.... Read more
All our best as you embark on the next stage of your build journey and please don't hesitate to reach out if you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
KZampGreater Melbourne (Outer), VIC
- Verified customer
Exciting
So far everyone we have dealt with has been fantastic. Morgan was our initial consultant and she was very helpful with all our enquiries and getting straight back to us a smile goes a long way. She was also very professional...
Thanks Morgan we will recommend you to anyone we know that is thinking of building.
1 comment
Boutique H.Boutique Homes
Hi KZamp,
We really appreciate your lovely review and are thrilled to hear how delightful and supportive you found Morgan's customer service to be.... Read more
We look forward to introducing you to more of the Boutique team and guiding you through the rest of this exciting journey. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Perfect home for us
Boutique were very helpful for us in every step from signing the necessary paperwork such as draft/final plans and contracts to helping us choose what we wanted for the house. Construction started October 2022 and handover was in March 2020. We had our own private inspector go through each stage of construction to make sure the builders quality was up to standard (any issues were quickly resolved). We are very happy with how the house turned out.
1 comment
Boutique H.Boutique Homes
Hi Jackson,
Thank you for taking the time to write about your experience. We are so pleased to hear how helpful you found each team member to be and how happy you are with your Boutique home.... Read more
We wish you many joyful memories as you continue to settle into your beautiful new home. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
InrushSouthwest, VIC
- 4 reviews
- Verified customer
So far all good. Great experience J: 98854
We wanted to build our first house with boutique but, couldn’t do it because of the conditions of our land. We are now building our investment property, Using the new elements range and experience have been quite positive. I’ve dealt with Brett and Cass and they’ve been quite professional and honest.
We look forward to our next stages so far so good all good.
1 comment
Boutique H.Boutique Homes
Hi Inrush,
Thank you for reviewing us and taking the time to write about the professional and honest service provided by Brett & Cass. ... Read more
We are always here for you as you start the next stage of your build journey. Feel free to get in touch with us if you require anything. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AHSMGreater Melbourne (Outer), VIC
- Verified customer
Our Seville 25
We built the Seville 25 by Boutique Homes. We have now been in our house for three weeks and we could not be more happy with the finished product.
The build part of the process is why we have rated Boutique Homes 5 stars. Fady our Site Supervisor made the construction phase a breeze! Could not have asked for a better SS. He is incredibly organised and made sure there was always something happening on site. He prioritises his clients by following up on emails and calls promptly. Working with Amany was a pleasure also. Amany was our Client Liai...Read more
son Co-ordinator and was also very prompt in following up calls and emails - making us feel valued as customers. The lead up to the build was actually quite stressful and an area that Boutique Homes need to evaluate. We had 5 Pre-Start Consultants over a 6-8 month period and there was a vague handover between each consultant. Sometimes we would be waiting a week for a return call/email after following up multiple times. Towards the end we had Brett who was lovely and put a lot of effort into helping us move to construction. Drafting is also something Boutique Homes need to focus on as a business. We were always so excited to receive plans only to find careless mistakes - eg: a downpipe placed over a window and upon return find it moved to the middle of the alfresco??? We spent a lot of time reviewing plans. Advice to others: Do not sign until everything is 100% - even if you feel like you are being annoying this will avoid problems and miscommunications later on. Overall we are 100% happy with our house now that we are living in it and our problems from the past seem so distant now. We have 11 months until our 12 month inspection and we can't imagine having much to correct at that time - fingers crossed! We would recommend building with Boutique to our family and friends because of the workmanship and quality fixtures/materials - everyone loves our modern looking Clipsal 'iconic' power points which are standard to the build. At the end of the day, we got exactly what we wanted with our Seville 25 and there were no issues with the build itself. Thank you Boutique Homes.1 comment
Boutique H.Boutique Homes
Hi AHSM,
Congratulations on finding 'The One!' We're thrilled to hear that your dream home is exactly as you expected and that the service offered by Fady, Amany & Brett was of high regard. Likewise,... Read more
it's terrific to read that you found such value in our premium standard inclusions.Similar opinion? Write a review on ieatwords.com.au!
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Mitchell V.Southwest, VIC
- Verified customer
Looking forward to the build starting.
We were really happy with our initial dealing with Boutique and in particular Brett who spent a significant amount of time in making sure the house was what we wanted. His service was far superior to other volume builder we have dealt with in the past. We would certainly recommend him to others looking to build!
Given we are only in the early stages I'm really hopeful that the experience continues to be a positive one.
J:200854
1 comment
Boutique H.Boutique Homes
Hi Mitchell,
We appreciate your kind review and glowing remarks about Brett. It's wonderful to read how his product knowledge and empathy contributed to your positive experience - one that eclipsed that of other volume builders.... Read more
Our team looks forward to continuing this level of service with you and meeting your expectations throughout the remainder of your build. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Daniblu68Greater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Great Customer Service
My pre construction phase has just been completed and am extremely happy with the process. I was dealing with Rachael in Melbourne and she was absolute pleasure to deal with. She was friendly, professional, and always available to answer my million questions. Now proceeding to the next stage with confidence!
1 comment
Boutique H.Boutique Homes
Hi Dani,
Thank you for taking the time to write about your experience. We certainly aim for professional and friendly service and by the sounds of it, Rachael has delivered just that.... Read more
All the very best as you prepare for construction and always feel free to contact us should you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Smooth build
We're so happy on how Fady and Amany handled our build. Communications flow smooth and prompt. They made sure that we're satisfied in every stage. No dramas in granting our requests for minor modifications. They are truly answered prayer to us. They redeemed our rough pre start stage and assured us of smooth journey moving forward. They delivered that promise indeed.
1 comment
Boutique H.Boutique Homes
Hi Naz,
We are delighted to hear how happy you are with your experience so far - especially the customer service and communication delivered by Fady & Amany. We'll have to pass your kind words along to them.... Read more
All our best as you settle into your beautiful new home! Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MohanGreater Melbourne (Inner), VIC
- Verified customer
Great Start
I am in the pre-construction stage and the experience with Boutique so far has been very good!!
Thanks to Morgan W, who made the whole process thus far very simple by narrowing my search to a few plans based on my requirements. A one-on-one tour of the display house, colour showroom and upfront costing really helped with the budget planning.
I also noticed that Boutique is very thorough in their process giving little scope to surprises!
Can't wait to have the project finished...
1 comment
Boutique H.Boutique Homes
Hi Mohan,
Thank you for taking the time to leave a review and for your lovely words about Morgan.... Read more
It's fantastic to read how valuable you found Morgan's product expertise and general uplifting character to be. We look forward to seeing potential progress images and are always here should you have any questions. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Great communication, responsiveness.
From our first meeting with Sales consultant BH, it was a smooth process, very professional. They were always open with costs, there were no hidden costs at the end. Our colour consultant SY been super helpful. Pre-start consultant RS been a breeze to communicate with. Every email been responded. Every question been answered promptly. We are confident we are in right hands for our first build. Very excited.
Job#98809
1 comment
Boutique H.Boutique Homes
Hi Arslan,
Congratulations on finding 'The One' for your very first home build. It's an exciting milestone.... Read more
We're thrilled to hear that you've had such a positive experience so far and that each team member has promptly answered every one of your questions in a courteous and delightful way. All our best as you prepare for construction! Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Danielle A.Southwest, VIC
- Verified customer
Perfection
Our house is beautiful, quality work throughout. The build was a smooth process and finished in time. All the staff have been friendly and supportive to create our dream home. This was actually our second build with boutique homes. So many options to pick from to really customise your beautiful home.
1 comment
Boutique H.Boutique Homes
Hi Danielle,
Thank you for taking the time to write about your experience. We're thrilled to hear that your second build with us was just as positive as the first and your home is everything that you wanted it to be.... Read more
Here's to many more fantastic memories in your new home! Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Erin.fcSouthwest, VIC
- Verified customer
Perfection
We love our home! Everything is just as stated and as we wanted. A very fast and smooth build. I would like to thank the entire team from sales to completion on a job well done. Could not ask for anything more. We highly recommend boutique for the professional services.
1 comment
Boutique H.Boutique Homes
Hi Erin,
Thank you so much for writing such a delightful review. We loved reading it and are so pleased to hear how wonderful the whole process was for you.... Read more
We wish you many great memories in your Boutique home! Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
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Find out how Boutique Homes compares to other Home Builders
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Amanda Z.Greater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Love my Riviera 32
From the start of our journey with our wonderful consultant TH to the completion of our home, we had a dream run. Our build was just over three months & our supervisor had us in before Xmas, like he promised. . We love our home and would definitely recommend Boutique. Thank you Boutique Homes
1 comment
Boutique H.Boutique Homes
Hi Amanda,
Congratulations on finding 'The One' and thank you for taking the time to leave a review and share a photo of your home. The landscaping looks terrific and beautifully complements the timeless black and white facade. ... Read more
The Boutique team wishes you many happy memories in your beautiful new home. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Elliott and JessicaSouthwest, VIC
- Verified customer
Brilliant service. Can’t wait to build our dream home.
Through the pre construction phase, the process was a breeze. There was no mucking around and our new homes consultant went above and beyond for us to have the dream home that we wanted. Great expert advise given to us and couldn't be happier to build with boutique. Prior to selecting a builder, everyone we had spoken to advised to build with boutique and had no negative feedback about them. Then we found the Airlie and we were sold. Boutique were more than accommodating to adjust the plans to suit our block and needs and were upfront with all costs. So far couldn’t fault them at all.
Job No: 201114
1 comment
Boutique H.Boutique Homes
Hi Elliott & Jessica,
Thank you so much for your wonderful review. It's delightful to hear of your positive experience and glowing remarks about your New Homes Consultant and the transparency around our upfront pricing. ... Read more
All the best on the next stage of your build! Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
D n AGreater Melbourne (Outer), VIC
- Verified customer
So far, so good!!
This is just the start of our building journey, but so far, so good. Stuart Doak has been a delight to work with. Super communication and very accommodating throughout this whole process. Knows his product and is very knowledgeable. Has made this part of it super smooth. Hoping the next stages are just as seamless. Well done so far!!
1 comment
Boutique H.Boutique Homes
Hi Dna,
Congratulations on starting your building journey! We loved reading your feedback about your experience so far especially your praise about Stuart's professionalism. ... Read more
We look forward to continuing this level of service with you. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
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dpkp2020Greater Melbourne (Outer), VIC
- Verified customer
Beautiful floorplans, 5 star customer service and great inclusions
Beautiful floorplans, 5 star customer service and great inclusions what more could you ask for?!
We first started our boutique journey online after looking through hundreds of plans with other volume builders and found that boutiques floorplans were the most functional. At first we thought we would love the St. Tropez but after walking in the upper point cook displays, Kim Tran pointed us towards the Barcelona 27. Went to look at the display and knew it was "the one" for us as soon as we walked in. From then on, Kim and Victoria (who were both ...Read more
1 comment
Boutique H.Boutique Homes
Hi Dpkp2020,
We are delighted to hear how happy you are with your experience so far. Thank you so much for leaving such a detailed review and for your kind words.... Read more
Your feedback about Kim & Victoria is also much appreciated. It's wonderful to read that their knowledge, transparency and warm nature provided such value and enjoyment. We look forward to helping you create even more positive memories of your Boutique build. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Shane WalshGreater Melbourne (Outer), VIC
- Verified customer
Great builder from start to finish.
From start to finish, we can not speak highly enough of Boutique Homes. From the initial sales process to design and handover. All the staff were very helpful and understand.
As first time builders, they made the hole process so easy.
Like every process, we had a few hick ups along the way before design final sign up but theses were rectified very quickly.
Our SV was very helpful and was happy to show the progress when ever we asked.
It has been over 2 years since handover and to be honest, we have had no issues.
Since then, we have recommend Boutique to friends and family. And in the last year, 1 of our family members have also built with Boutique.
Development Approval No. 27484 20161597/0
1 comment
Boutique H.Boutique Homes
Hi Shane,
Congratulations on building your first home! It's a significant achievement and we're thrilled to hear that Boutique was your builder of choice.... Read more
We love seeing client's photos and your home looks absolutely beautiful; to see the before and after makes all the work worthwhile. The team wishes you many more happy memories in your beautiful home. Kind regards, Boutique Homes.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Risasked
Hi there,
Do you mind sharing the type and colour of flooring is used the display Riviera 32 at Kaduna Park?
Thanks
Kate F.asked
Hi,
How flexible are boutique with extending floor plans (pushing the living room out into the alfresco space in the Barcelona 27, and then placing the alfresco behind this) or with adding extra windows into a living/ dining space?
Thankyou
1 answer
Boutique H.Boutique Homes
Hi Kate,
We do offer several flexible design options with our Barcelona floorplan and our team is always open to try and help accommodate a particular design vision. For a clearer understanding of what we can achieve, the best option would be to speak with one of our New Homes Sales Consultants. They'll be able to provide a more personalised answer for you. You can reach them on (03) 9674 4500 or email [email protected].
Kind regards,
Boutique Homes.
Midiasked
Could you please advise what is brick and render colour you have used for display with Manor facade at Upper Point Cook ?
1 answer
Boutique H.Boutique Homes
Hi Midi,
The colour of the Austral bricks is Newport and the render is Dulux Champignon. We'd recommend speaking with your Colour Consultant to see a physical sample just to confidently confirm that the colours match your design vision.
Kind regards,
Boutique Homes.
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Boutique H.Boutique Homes
Hi Amber,
We are delighted to hear how happy you are with your experience so far. Thank you so much for leaving a review and for your lovely words about Nadija. We'll have to pass your positive sentiments along to her.... Read more
All our best as you prepare for construction and watch your Boutique home come together! Kind regards, Boutique Homes.