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Reviews

2.9

75 reviews
5
(20)
4
(12)
3
(9)
2
(10)
1
(24)
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Paul.M

Paul.M

  • 2 reviews

Rubbish

published

Looked at reviews before purchase they must have all been written by Breville share holders.Followed directions and cooked rice and low and behold it catches on bottom every time without fail .Good on you Breville for bringing yet another bad product out. Still only paid $25 for it so it not the end of the world but the end of Breville in my house.



May 2nd 2017 Update: Rubbish you have to add more rice to get amount of rice you want.

Do not buy save money and burn rice some other way cheaper. This is nothing more than an uncontrolled electrical
device. This will only cost you the money you have paid for the cooker but also time cleaning out rice stuck to the bottom of (wait for it ) non stick surface.

Date PurchasedFeb 2017
1 comment
Paul.M
Paul.M

No response from Breville yes they know it,s a another cheap import. So really they are just a import company for bad products that are substandard.

Tim B

Tim BBrisbane

Absolutely shocking rice cooker

published

I've had this rice cooker for over a year and have "never" been able to successfully cook rice without burning rice on the bottom every-single-time. The only way to avoid burning the rice is to turn the cooker off 5 to 10 mins before it's boiled all the water out. This kind of defeats the purpose of the cooker plus you get soggy rice. I used to have a Breville Rice Cooker that lasted over 12 years until the teflon base started to wear out - it worked perfectly, I absolutely loved it. However the Breville BRC200 is just a shocker.

Date PurchasedOct 2015
Steve-gee

Steve-geeMetropolitan Adelaide, SA

  • 42 reviews
  • 2 likes

Very good - but far from perfect

published
Date PurchasedJan 2017
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maxiecat

maxiecatSydney

  • 3 reviews

Rice always sticks to the bottom! Have tried every method advocated with no success

published
Date PurchasedAug 2016
Liz

LizCentral Queensland, QLD

What a dud!

published

**Review about Platinum BRC200S**
By far the worse rice cooker. I have not been able to cook rice without burning/sticking from day 1. There is no way to avoid the bad outcome, tried everything already (rinsing rice, water temperature, add oil, etc.) Have had far better results with a $20 rice cooker. I wish Breville could admit this is a pure dud and replace the bad ones!!! Clearly they have built something wrong.

1 comment
Breville
BrevilleBreville

Hi Liz - if you still have the receipt please return to the store of purchase. If you require further assistance please contact customer service on 1300 139 798. Thanks, the Breville team

Hylander

HylanderNewcastle

  • 11 reviews
  • 1 like

Stuck with a Dud

published
1 comment
Breville
BrevilleBreville

Hi Hylander - the design team receive notifications and appreciate feedback. Please contact customer service if you want to discuss this further - 1300 139 798. Thanks, the Breville team

Great little rice cooker

published

I wasn't expecting much from the mixed reviews left here. It is inexpensive, easy to clean and cooks the rice perfectly. Just follow the instructions and the rice is spot on.

Love it. Don't waste money on a more expensive cooker!

The only downside is the cup measurement is not metric.....

1 comment
Breville
BrevilleBreville

Hi Cathy - thanks for your conments. The Breville team

It's okay if you barely use it

published

despite the reviews I seen it on sale for $33 so grabbed one anyways. Like the other reviews suggest you can't cook anything without having it stick to the bottom. It's easy to unstick while cooking but none the less still an annoyance. Disappointing breville!!! Good for soups though!!! 3/5

happy

happy

  • 6 reviews

dissapointed

published

Re the Breville Set & Serve bought it was really could not wait to try my new investment had used it two times with Brown & Basmati both dried out & burnt also stuck to the bottom I returned to the place of purchase, Have decided to continue cooking on my stove top.

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bec

bec

  • 6 reviews
  • 4 likes

Great rice cooker!!!!!!!!!! But needed replacement.

published

This is a great rice cooker.
Cooks rice really well but unfortunately after 3 months, it started to malfunction and then eventually completely stopped working. Target was happy enough to replace. Replacement is so far working good. Here's hoping it lasts longer than 3 months this time, otherwise I give up.

BebeS

BebeSSouth East Queensland, QLD

  • 38 reviews

Great rice.

published

We've had this rice cooker for years and we use it several times a week. It cooks perfect rice and has survived everything we've thrown at it.
Our bowl is dented from being dropped and all the non stick coating has long since peeled off, but it still works! I wish they made rice cooker bowls without the teflon, but now that it's done peeling and is just gone, it's all good.
Also our lid smashed (probably the same time the bowl got dented lol) but I was super happy to discover that the lids of our saucepans fit perfectly and it still works great using them.
So basically - we have thrashed this machine and it has survived with flying colours.

Agree with all of the negative comments posted to date

published

My wife bought this rice cooker a year or so ago, but after trying it a couple of times put it away because cooked rice is dry sticks to bottom and burns. We had a rubbish collection this week so she brought it out to place on verge. I persuaded her to have one more go, following the instructions exactly. However, the result was the same so out it goes. I would feel guilty putting it on Gumtree and selling it, even for a dollar. This is either a dud product or the instructions are dud.

Awesome rice cooker

published

This is my 2nd breville rice cooker, my previous lasted 10 yrs. After reading many reviews i decided to buy this model and so glad i did. From first use it worked perfectly ... rice was fluffy and cooked and did not stick to pan. This pan is better than my old one (excellent non stick coating).
For those concerned re sticking or not cooking .. i use 3 cups water to 1 cups when cooking white rice.. make sure u rinse rice with running water alot before cooking to get rid of starch (prevents spitting) and stir rice after it goes from cooked to warm and leave for approx 15 mins to finish cooking.

fdsaj

fdsajAU

  • 26 reviews

Very average

published

Not sure about the 5 star reviews for this. I find it doesn't cook rice well at all. And yes I always wash the rice first. You have to add at least one more cup of water than recommended and even then the rice can get a hard crust and looks too dry. Plus the soap bubbles and lid moving during cooking is a worry.

Chris

ChrisBrisbane

Worst cooker ever !!

published

I'm so Angry right now I could get and axe and chop this rice cooker up no joke ! It's horrible ! It can cook rice it's always under cooked and dry ! U add more water and arrrgh ! Then it burns the rice and it looks good from outside but it ain't good in the inside !!

Everything but looks nice

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ltyhjt

ltyhjtMelbourne

  • 8 reviews

OK but not great

published

The rice cooker does it's job but I've used better rice cookers before (at least ones with no problems). The rice sticks to the base every time. I've been lucky enough to have only burnt my rice once or twice. I find that liquid keeps getting inside my lid which is frustrating. If I cooked rice frequently I would NOT be using this rice cooker and would invest in a better one. This is fine for occasional use only.

Andrew

AndrewLilydale

  • 4 reviews
  • 1 like

Dreadful

published

Bought from Harvey Norman with high expectations.
It burns (overcooks) the rice on the base. But this is not the worst characteristic.
Far worse is the fact that the rice sticks to the (supposed) "non-stick" bowl. This happened right from first use and became gradually worse over time. Now, after a year, a thick layer of rice is stuck to the bowl after cooking.
Breville customer service said this can be minimised by rinsing the rice well before cooking. How helpful is that!

Rice sticks to bowl, burns the rice

Jane

JaneTauranga, New Zealand

  • 2 reviews

Hopeless

published

so disappointed.

published

I asked my son to buy me a rice cooker for christmas and was so happy to get what I thought was a simple appliance. I have used it 3 times and it always burns the rice. The 3rd time i made brown rice and doubled the amount of water and it bubbled out the sides of the glass lid (only 2 cups of rice) and still the rice burnt onto the bottom. I have just checked the instructions again to see if i had missed something...no.
I thought I'd see what others are saying and it seems that everyone has had the same problem.
I am really disappointed with this product which simply fails to do what is it's only function.
it's simplicity
It fails to do it's only job...to cook rice.

Loub

LoubPerth

Rice Burns, Don't Bother

published

Terrible cooker. I follow the instructions time and time again, cross my fingers and it always burns te bottom layer of rice or under cooks it. Water spits out of the lid every time so I think the water is evaporating out of the lid, hence the undercooked or burnt rice. As the old saying goes .... you get what you pay for. It was on sale at a Harvey Norman store closing down for $25.00!
The white colour looked nice and clean, that's about it.
It just didn't cook the rice correctly - ever!

Page 2 of 4
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Questions & Answers

Di H

Di Hasked

Set & Serve

how much ratio rice to water

1 answer
Keni
Keni

1:1.5 for white rice and 1:2 for brown rice! Pretty standard for all methods of cooking rice!

Lisa Farrell

Lisa Farrellasked

Set & Serve BRC200

Can you tell what the converted measure of rice and water are for the 10 cup rice cooker (Breville)?
As I've miss placed little measuring cup, also to do brown rice.
Thanks!

1 answer
Breville
Sharon L.Breville

Please call our Customer service team on 1300 139 798

siska92

siska92asked

Set & Serve

Can i cook brown rice with this rice cooker?

thanks

2 answers
Jockgeeza
Jockgeeza

You can however I do 2 cups rice to 6 cups water with the cup provided.
A skin still forms on base of pan however stirring it immediately after it pings cooked, will break it up.
I also never leave cooked Brown Rice on the Warm setting - eat it straight away or remove from pan & store in airtight container.

danny_w
danny_w

Yes you can cook brown rice, but it requires more water than for white varieties.

White rice: 2 cups of rice to 2 cups of water.
Brown rice: 2 cups of rice to 3 cups of water.

It's very important to note here that "cups" does not mean a standard metric cup measure, but the special measuring cup provided with the unit.

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