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32 questions from our users
Skewasked
Can you use it WITHOUT the frothing discs to just heat milk?
2 answers
No, you need to use one of the discs. If you don't want frothy milk, the Latte disc would be the one to use. There is no heavy froth when using that one. I use it to heat milk for my cereal ... using the latte disc.
Ok thanks for the reply!
Mariaasked
My milk frother does not turn on again. I have checked different power outlets around the house. and apparently the power is not the problem but the machine itself. This is been happening randomly. I would appreciate if you could help me. Thanks
1 answer
Hi Maria, I sympathise. We are on our third Breville BMF600 frother. The first two refused to work after a year or so;, responding with 3 beeps when powered on. One possible explanation is the internal safety cutout being too sensitive, thinking it's got moisture inside. Not heard from Breville though. They seem to ignore product design faults and concentrate more on packaging.
Ben Hughesasked
Hi I have the 3 beep problem keeps shutting down, everything is clean.. is there anything else I can do, before throwing it in the bin, microwave is my milk heater, due to this product having a mind of its own
1 answer
I love this machine & highly recommend it, have never had any problems. With your issue, I'd contact Breville - give them the chance to remedy the situation before you blast their product. If they respond appropriately, that's good. They said in the past "Please give us the opportunity to correct the situation by contacting our dedicated customer care team at 1300 139 798 (M-F, 8am-5pm) or at [email protected]
PS. When not being used, I turn it off at the power, that might be an advantage.
Spannerasked
My milk frother has been awesome for about 6 months but now it will not froth the milk, it only heats the milk and whisks it around a bit. Any idea what is wrong. Disc firmly in place There apperas to be a different motor noise when it is on
6 answers
Have you changed your brand of milk? Try storing your container in the frig and make sure the milk is nice and cold before adding it
Thanks milk the same straight out of fridge. I feel that something is wrong with the disc. But can’t see anything. Could there be an issue with how the jug sits on cradle??
Was there any solution for this I am now having the same problem after it working fine for a few years.
Shazasked
Milk frother only works interrmittently.
Never sure if it is going to work or not, one day it will the next it won't. Checked & double checked frothing wheel has clicked in place, i've move jug around in different positions. Starts beeping a few seconds into the cycle, frothing wheel does NOT spin & it WON'T heat. Any ideas on how to fix please?
5 answers
Mmm, not sure. Mine is amazing. Have you checked what temperature you have the dial set to?
Dial is always on as hot as it will go, i have tried different temps too to try & get it working but it doesn't make a difference. I agree, it's amazing if u get it on a day it works. Thx for ur reply
Mine does this too ... and will take ages for it to 'cool down' after it has stopped midway heating the milk. I have noticed that if there's any condensation on the outside of the jug (if you've put chilled milk in it and not turned it on immediately) thats a guarantee that it either wont start, or will turn off too soon.
Jeffrey M.asked
When I turn the dial to the temp then press the on button it beeps the the machine runs then beeps 3 time then turns off.
No answers
Karen Hasked
My milk frother has started beeping through the cycle, not just at the end. I am not doing anything different to what I have always done
3 answers
Over heating ? Check the cooling fan is workings.
BrevilleBreville
At Breville, our aim is to deliver innovative product and a premier consumer experience. This experience should not be occurring and may require additional troubleshooting or service. Please give us the opportunity to correct the situation by contacting our dedicated customer care team at 1300 139 798 (M-F, 8am-5pm) or at [email protected]
Could let people know that non frothing problem also could be the milk itself. I had trouble and was given a new machine by retailer. It didn't froth either. I was using Dairyfarmers milk. I went and bought some Noco milk and it frothed beautifully. But nobody had suggested I try a different milk
Julie P.asked
do you add cold milk or hot milk to this machine?
1 answer
BrevilleBreville
Hello, you would add cold milk.
Lynne m.asked
Anyone tell me where I can buy discs from please?
1 answer
You might have some luck with various parts suppliers about, for example http://www.statewideservices.com.au/
I was referred to them when trying to acquire some Breville appliance parts.
Mickasked
what is the minimum and maximum amounts of milk that i can use for heating and frothing. I have read that the minimum is too much for 1 cup.
1 answer
The min & max is shown on the side. It is not suited to doing 1 small latte b/c you'd waste milk. This machine is great for making 2-5 lattes. If only making 1 coffee, I use the microwave & warm up the milk for 45 secs.
Kazasked
Hi. Can i ask how long it takes to heat/froth the max amount of milk?
Tu SAasked
How can I stop the lactose free milk from over frothing? I love my milk HOT and it seems the lactose free milk turns to maximum froth?.
1 answer
hi there should be 2 attachments the ones that fit inside the bottom of the Jug have you tried using the one that does not froth the milk
CoffeeAddictasked
I pressed the button to stop it before it was finished hearing, when I tried to restart it it just beeped at me in about five second intervals without reheating. Tried unplugging it, same issue. Any advice?
No answers
Yum3055asked
I have been using my Breville frother since 1/9/17 using various types of milk with no problems until now. I can only get a miserable bubble even when using the cappuccino disk.
Why can coffee shops get good froth using all varieties of milk?
1 answer
Check that the disk is turning, it can get stopped easily. Put some water in and see what it does. Coffee shops use steam to froth the milk.
Louasked
Has anyone used the Breville Café with Almond milk?
cherryasked
the spinner starts and then just stops.. Any ideas?
2 answers
Is it under warranty? I have been using mine for over a year and did not have this problem. It only stops when it reaches the desired temperature settings for me it is 70
If it makes a "rrrr" sound like its trying to spin, empty your milk/liquid into your cup, take the spinner disc off and then click it back on. Make sure you hear the click because if its not on properly it wont work.
Meganasked
Light soya milk not good for frothing?
2 answers
I don't know, but years ago when I used soya milk for "health" reasons it nearly crippled me with arthritis and I suspect it was the reason my thyroid stopped working properly, so I wouldn't touch soya milk with a barge pole. Other "healthy" nut milks have a nasty ingredient called carrageenan. If you really need to avoid milk, best get used to black coffee, and still get all the health benefits of the coffee discovered in the past few years. Ice cold skim milk froths well in a milk shake maker, and then you heat it in the microwave, but I much prefer the taste of normal milk in the breville. Skim milk has a higher glycemic index, so if it's weight you're interested in, you're better off with normal milk.
not sure about light soya milk but cafes use bonsoy to make their lattes as it apparently makes good froth. hope this helps :)
Lozasked
Does anyone find that the machine is quite noisy during operation? I purchased one today and tried it out and its awfully noisy for something brand new.
1 answer
Hi loz
It's definitely louder than an aeroccino but it's not silent. The noise sounds more like the frother attachment spinning. The noise doesn't seem unusually loud and i take it as more of a sign that it's in operation so i know it's running. To me it sounds normal.
Bobasked
I have owned this for about 2 years. I never get the amount of froth that is shown in all the videos. What is the best milk fat persentage to use? We usually purchase 1% milk.
4 answers
Hi Bob. I have tried pretty much every type of milk and I think I get a pretty awesome froth. I use Paul Zymil full cream milk at 70 degrees, with the latte frothing disc (the smooth one). It's also important to pour it as soon as it beeps, so that the milk and and froth don't separate.
Milk I've tried: Pauls Full Cream, Paul Trim, Pauls Skim, Coles Full Cream, Pauls Low Fat Zymil, A1 Full cream, Aldi Lactose free.
I'm not sure why Pauls Zymil works the best, and I got a "Sciency" trying to find out what type of milk the froth so good. As you can see I tried multiple Lactose free varieties and it wasn't that. I tried multiple Full Cream and Trim (Low Fat and Skim are useless for a nice thick froth in my opinion). You'd think using Full Cream milk wouldn't be so good for your waist-line but because it froths up so well I find I use less milk than if I use any other variery, resulting in less over-all calories, for a better tasting Latte.
Give it a go and let me know what you think.
I agree with Robs response. I use paul Zymil low fat milk too and that has given me froth even when using the latte disc. I haven't had to use the frothing disc yet. I used full cream milk and definitely don't get the same amount of froth. Maybe it's the brand of milk but zymil low fat is the way to go.
Hi Bob, until our machine died(see my review) we used Auldi long life skim milk, with the frothing disc, the milk was cold straight from the fridge, 1 cup of milk would froth & fill the container. Temp would be set 60 - 70 deg
Claire Treaseasked
My spinner does not spin anymore and it kind of just makes a funny noise?
1 answer
Assuming you've put the disc in completely? Maybe the plastic disc is a bit worn and now just that little bit too loose?
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