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Reviews

(474)
(59)
(22)
(20)
(35)
  • Build Quality
    4.4 (45)
  • Value for Money
    4.1 (46)
  • Ease of Use
    4.6 (45)
  • Cleaning & Maintenance
    4.5 (44)
  • Consistency
    4.5 (39)
  • Product is used:
    • Daily (42)
    • Several times a week (4)
  • Noise Level
    3.1 (8)
  • Milk Frothing
    4.4 (40)

Reviewer Photos & Videos


This is a follow-up review to my original comments on this coffee machine.

published

Purchased in April 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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1 comment
Delphi Coracle
Delphi Coracle

I do NOT work for Breville. I am a retired photographer and coffee drinker.


Michael Chen

Michael Chen

  • 3 reviews
  • 1 like

Wouldn't buy this coffee machine

published

Purchased in September 2021 at Harvey Norman for $3,000.00.

Product is used: Daily
rensinoz

rensinozGreater Melbourne (Inner), VIC

After two years needing to spend $600 on repairs

published

Purchased in July 2021 for $2,700.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Martin

MartinNew South Wales

Require a flathead?

published

This is the perfect machine to create the ultimate flathead or warren coffee. I wouldn't look anywhere else. Any other brews you make are also sensational, this machine can not be beated

Purchased in February 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Rachael P.

Rachael P.South West, WA

  • 4 reviews
  • 1 like

Such good value for money

published

My daily job is a barista so I have high expectations in coffee and what I can get out of my coffee machine

This machine is perfect for me it has a hopper to put the beans in which it then grinds - you can change the grind to make it course or fine to get the best extraction out of it

The machine has the option to steam the milk for you which it does a good job or if you’re like me and prefer creamy silky milk you do it yourself

Easy to clean love it to bits

Purchased in July 2021 at Harvey Norman for $2,500.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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The reviewer stated that an incentive was offered for this review


Octa

OctaGreater Melbourne (Outer), VIC

Issue within 2 weeks of purchase

published

Purchased in March 2021 at Harvey Norman for $2,000.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Andrew

AndrewBrisbane

  • 2 reviews

Two brand new units. Neither heat past 70 degrees

published

Brand new units setup per manual instructions. Neither heat past 70C. Myer were great and swapped but Breville aren’t available weekends. Tried turning off many times without success as others have suggested. Have reset the unit as well.

I can’t see what I’m missing. Any advice before I return it and go back to my previous brand?

Purchased in June 2021.

Build Quality
Value for Money
Ease of Use
5 comments
Breville
BrevilleBreville

Were you by chance filling the water tanks with demineralized water such as distilled or reverse osmosis? This is advised against by the instructions for a few reasons and may cause what you describe.

Andrew
Andrew

No - general tap water which tested at level 2.

Breville
BrevilleBreville

And no flashing lights on the unit which might indicate it was attempting to heat, for example, if the steam wand was in a slightly active position, preventing it from reaching final temperature?


Victor S.

Victor S.Greater Melbourne (Inner), VIC

Faultless machine

published

I have owned my Oracle for about 18 months now. I can't express (get the pun) how great this machine is. I normally use the same bean blend from the same supplier. With the grind setting I have set it on it produces a perfect extraction with a massive crema. The milk frother also does a great job. It is easy to clean the machine. Because it is virtually automatic, once you have set it up to make a cup you can walk away and come back when it's done it's job.

Purchased in October 2021 at Harvey Norman for $2,000.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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DarrenB

DarrenBSydney Surrounds, NSW

Look forward to coffee every morning

published

Very happy with this coffee machine. It's so easy to use and makes wonderful cappuccinos. It's very helpful to be able to adjust the temperature and the frothiness of the milk. Our friends and family members can't get enough when they visit. Highly recommend!

Purchased in May 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Saba01

Saba01South East Queensland, QLD

  • 4 reviews
  • 2 likes

coffee addict

published

my Breville oracle is amazing the quality of machine is second to none, it performs exactly the same time after time, the cappuccinos,mocha,hot chocolates I pump out are incredible.
the coffee is always brewed at the perfect temperature, I would recommend this machine to everyone

Purchased in July 2021 at Harvey Norman Electronics Physical Store for $2,995.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Gina

GinaIllawarra, NSW

  • 2 reviews

Real coffee taste

published

Very happy with this machine the coffee is very consistent and the taste is great. The temperature is adjustable to your liking. My daughter and I bought one each. Fantastic.

Purchased in April 2021 at Always Direct.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Deb.b

Deb.bIpswich

  • 6 reviews

Great coffee machine

published

Love love love this machine
Coffee is perfect every time.
Really easy to use
Only had one issue with it and that is the milk no longer froths like it used to. So can only make flat whites no cappuccino or lattes. Consent affect taste just appearance.
Have tried cleaning all the milk frother part but hasn’t made any difference

Purchased in June 2021 at Harvey Norman.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Iqbal

IqbalSydney, NSW

  • 4 reviews

A perfect wedding gift

published

Bought this as a wedding gift for my brother. Absolutely loved it. Easy to use and has a lot of settings for everyone's use. There is no standing around holding a jug to froth or steam milk....you just hit the lever and it does it for you with pre-programmed temperature and time! The coffee tastes perfect every time

Purchased in December 2021 at Harvey Norman for $2,000.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Product is used: Several times a week
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Richi

RichiSydney, NSW

  • 5 reviews
  • 2 likes

Cafe quality coffee at home

published

Coffee quality was an absolute delight, Lavazza ORO and Pablo and Rustys coffee beans worked amazingly through the grind process to give a light fluffy cream'e, a great coffee machine for any home.

Purchased in January 2021 for $600.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Jarrad

JarradPerth, WA

Breville Oracle

published

We purchased the Breville Oracle from good guys a week ago, absolutely love this machine! We had the Breville Barista previous and loved that machine but decided to treat ourselves with the Oracle. Being a coffee lover this machine does not disappoint. Don’t think we will be buying coffee from a cafe in a hurry. Definitely 100% recommend booking in for the white glove service that is free and provided at purchase of this awesome machine. Emily from Breville was fantastic,could not be happier with her knowledge and the personal service of her coming to our house and showing the features and run down of the machine. Would definitely recommend this machine to family and friends.

Purchased in April 2021 at The Good Guys for $2,099.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Out west

Out westSouthwest, VIC

  • 4 reviews
  • 1 like

Get what you pay for

published

Our Breville Oracle is the beating heart of our kitchen! Great machine great coffee
(if you buy fresh roasted beans)
Only criticism is the service costs! Brace yourself come service time! $$$$$
And don’t assume at service time they will replace all the O rings! Yes we paid for a service and had an O ring let go with in 6 months of service and were told they don’t replace anything unless it’s broken!??
Our leaking O ring caused our power safety switch to trip out daily until we fixed the machine?
Breville could do a lot better with the after sale side of business!

Purchased in January 2021 at Harvey Norman for $2,000.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
See all answers

Great coffee machine

published

I did a lot of research on a number of brands and machines before settling on this one and I couldn't be happier. It certainly is cafe quality, if not better. I've been told I'm pretty fussy about my coffee, but this machine consistently produces a great brew with the touch of a few buttons. If you live in Perth like me, make sure you book in the White Glove demo by Emily, she is very professional, friendly and has good tips on getting the most out of the machine to produce the coffee you and your friends like, as well as cleaning and maintenance.

Purchased in February 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
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Julia

JuliaSouthwest, VIC

  • 4 reviews
  • 1 like

The best coffee machine on the market.

published

The quality of the coffee brewed can be adjusted to one’s palette with the variable grind control and brewing time.
Consistency in the quality of coffee being brewed can be controlled daily pending on the age of the beans.
The adjustable temperature control is terrific.

Purchased in January 2021 at Harvey Norman Appliances Physical Store for $2,880.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Product is used: Daily
See all answers

The reviewer stated that an incentive was offered for this review


Leslie D

Leslie D

  • 2 reviews

Good Coffee Maker

published

Now I can't say that I am an expert with coffee machines and I fine my self regularly looking at the manual but this is a great coffee machine. It is consistently good and the build quality of it is great. Only issue I face is cleaning it.

Purchased in November 2021.


Bobanddi

BobanddiWide Bay-Burnett, QLD

  • 3 reviews
  • 1 like

Got 12 months, now broken down

published

The machine produces beautiful coffee, the machine is very consistent, with the veraible temperature
you can have whatever temperature you like. The problem we have had when grinding in to the portafilter, it kept grinding filling the coffee shute above the tamper, and not shutting off.
We contacted Harvey/Norman and Breville arranged to pick up the machine. They replaced the Tamper Gearbox & Assembly + new Tamper Fan. All Steam Boiler pipes & probe seals. Took 3 weeks to get back, All working perfectly, Thanks Breville.

Purchased in December 2021 for $2,599.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Milk Frothing
See all answers

Page 2 of 31

See all Breville The Oracle BES980 reviews

Questions & Answers

AKAG

AKAGasked

We have the One Touch 990. The Allen screw for the shower screen has broken in two, half of it stuck in the upper assembly (group head?). I see replacement screws available but removing the broken one looks difficult. The break is flush with the screw hole so there’s nothing that one can grab with pliers. The screw itself is only 3 or 4 mm in diameter so trying to reverse it out with a screw extractor will probably damage the threads of the hole, making it impossible to use a replacement screw (maybe it could be retapped, maybe not). And I don’t see the group head available as a replacement part. Any ideas?

No answers

Murph87

Murph87asked

Hi, i have my machine set to 93 degrees but it now it wont stop heating, it continues to heat to over 99 degrees and then either trips out and turns off or brings up a fault. Any ideas on what the problem is?

2 answers
Vish
Vish

The temperature cutoff could be at hardware issue. i would reach out breville support

Leah M.
Leah M.

That's exactly what's happening with my machine. I will contact Breville today & post their response.


John Dam

John Damasked

We've had the machine for approx 18 months and just recently it has started having problems getting to the operating temperature (I have it set at 94c). It gets to 88, the 89 and sometimes 90, fluctuates between the those and eventually after about 10 mins settles on 94 but the "heating" messages keeps flashing. Despite all that, once the 94 is reached all things work as their supposed to.
I have also never rescaled the machine. Never had any messages to do so. It's been cleaned as per prompts and filters replaced but no de scale. Could a descale help?
Cheers John

3 answers
Vish
Vish

Hi John, i have set the temp @93 and never had such problems. There is nothing wrong to try descale as per instructions however not sure that will help. Have you tried to reduce the temp and saw any difference in time to initialise. Also worth calling breville support if there are any hardware issues.

John Dam
John Dam

Thanks Vish, I must admit it only started to have those issues since I moved to 94. I’ll take it back to 93 and let you know. Cheers

John Dam
John Dam

Hi Vish, it's been a couple of hours since I turned the machine off, so fired it up and changed the temp back to 93. It worked a treat so thanks for your help.
I'd been watching a coffee show and they said that 94c was the optimum temperature to extract the best from coffee hence my change. I really can't taste any difference in that one degree so looks like I'm all good again.

Cheers John


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