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Reviews

2.7

25 reviews
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    Alannah Hislop

    Alannah HislopWadalba

    • 4 reviews
    • 1 like

    starsexpensive, takes up a lot of space for capacity

    published
    Date PurchasedAug 2017
    Henry Burge

    Henry BurgeWilburville

    • 4 reviews

    Really Love the Breville Microwave

    published
    Date PurchasedAug 2015

    Worst Microwave

    published

    At the start, I loved the design and it was easy to use! how ever this microwave didn't even last a year! It completely died and could be replaced as it's a discounted item. Brought a Samsung now and it has been perfect so far have not had any issues.

    Date PurchasedFeb 2017
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    Cherie

    CherieIpswich

    • 5 reviews

    Awesome microwave

    published

    I love this microwave I can cook everything from a grilled cheese toasted sandwich to Caramel in it
    The settings are eay to use and user friendly and the quick touch buttons make sure it easy for the kids to use too
    It's not as loud as some microwaves out there but it is quite quite in the respect you can hold a conversation or watch a show without having to alter the the volume
    It's a large microwave but fits nicely into a corner or on a bench and is doesn't slip or slid when you pull the handle which is good for when teens are using it



    Date PurchasedAug 2015
    Rose

    RoseRockhampton

    • 4 reviews

    Don’t buy it will break

    published

    This was an excellent microwave. Looks sleek and shiny with plenty of great features, and easy to use. The intuitive controls and built in programming was impressive. Sadly it stopped working after 1.5 years and they didn’t allow a replacement so we were given a Samsung that was a fraction of the price - without all great features but has lasted a lot longer!

    Date PurchasedJul 2015
    originalkfc

    originalkfc

    • 11 reviews
    • 7 likes

    Easy to use. Requires shift in mindset.

    published

    We have owned this microwave for more than 3 years. I bought this model after much research on the most usable innovative microwave.

    In practical use, it has been good. The “bit more” function is handy. We find we use the soften butter function the most.

    One gripe is that it is left hinge only. When we moved House we required a left hinge which makes Day to Day use more difficult. Not really Breville’s fault.

    Date PurchasedFeb 2014
    Anna

    AnnaMelbourne

    • 4 reviews

    Smart and convenient

    published

    Smart and convenient, very easy to use. Breville is a solid brand which I like very much. Most of its products are solidly build and user friendly. I especially like its smart oven, it's easy to us, good on baking and making stuff, especially it can make crispy pizza perfectly

    Date PurchasedAug 2013
    Jess k

    Jess kPerth

    • 4 reviews

    This is perfect! Can't live without it!

    published

    This has been one of the best microwave that my family and I have used in the family. One of the best kitchen applicational due to the easy features and user friendly. My kids finds it so easy to use too! Love this wonderful and life saver product. Would recommend

    Date PurchasedMar 2015

    Stopped heating all of a sudden!

    published
    Date PurchasedNov 2014
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    Ben

    BenPerth

    • 3 reviews
    • 11 likes

    Died just out of warranty.

    published

    Seems all of the quick touch breville microwaves have the same awful reviews. My one lasted a year and 4 months, appalling for a product that was in a higher price bracket. Main board failed in it, breville would not cover it under warranty. Will never buy another breville product.

    Avoid Breville products

    published

    We bought this because it matched the kettle we had. Big mistake. It's been used 2-3 times a week for 18 months and has just stopped heating anything. Previous Panasonic was still working after 10 years. Should have kept it. By the way, our matching Breville toaster has been returned once and replaced with an equally unreliable piece of ****
    Last time we ever buy on appearance over substance. Life lesson learned.

    Time Dial Is Extremely Hard To Set Accurately- FANTASTIC Customer Service

    published

    I use this mainly to heat frozen dinners, so it was probably a mistake to buy this brand. I find it almost impossible to set the time dial accurately. I have to keep moving the dial back and forth, until it finally lands on the amount of time that I want. I much prefer a touch-keypad, which is simple to set. This is extremely annoying. I'm sorry I bought it.

    However it stopped heating the day after the warranty was up. Breville honored the warranty and I had a new microwave within two weeks. I am very impressed with their customer service!

    2 comments
    Breville
    BrevilleBreville

    Hi SandyS - we're glad you had a nice customer service experience - thanks, the Breville team

    SandyS
    SandyS

    The dial on the replacement microwave seems much easier to set. It seems to have a little more "grip" or something.

    Bruce

    BruceSydney

    Great product but apparently not built to last

    published

    2 months out of manufacturer's warranty the microwave ceased to cook/reheat/defrost food i.e. no internal heat. One day ago I would have said this is the best microwave we have ever owned. Love the smart food settings and balanced heating. Noise was not excessive and the size ideal for us. Very disappointed.

    Looks good but doesn't work

    published

    We bought our Breville from Bed Bath and at it worked for less than a week. The light would come on and the turn table would spin but it won't heat. We exchanged it for another one and right out of the box when we plug it in, the light comes on and the turn table spins. IT WON'T TURN OFF no matter which button I press. Only way to stop the microwave from doing anything is to unplug it. I am fairly disappointed on the 2 trips I have to make and is making me doubt the quality of Breville's products. I have exchanged it for a different brand and is hesitant to buy ANY Breville products.

    Merylcoz

    MerylcozStony brook

    Letters on knobs coming off after a week!!

    published

    I researched this product carefully and own several other Breville products, so I was highly disappointed when, after only a week, the black letters started to wear off the knobs. This is truly unacceptable, especially for a product that was as expensive as this one it. I purchased mine at Bed Bath and Beyond and had to order it online. I am not looking forward to the difficult return process and have been stalling before I call either Breville or BB&B. Very annoying. And once again I'll be without a microwave.

    3 comments
    Breville
    Sharon L.Breville

    Please contact our Customer Service team on 1300 139 798 so that we can assist you with this enquiry immediately

    Merylcoz
    Merylcoz
    Breville
    BrevilleBreville

    Hi Merylcoz - thanks for letting us know you're in the US. Can you please liaise with Breville USA for assistance - contact details are at this link http://brevilleusasupport.com/talk-to-us/ - thanks, the Breville team

    Microwaves

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    Failed 2 months out of warranty

    published

    Purchased Dec 2013 from Bing Lee, failed a week ago. The thing has been noisy and hot from day one, especially on lower power settings it is so loud when it cuts in and out. Finally last week the fan failed two months out of warranty so have had it repaired but don't know how long it's going to last. Very disappointed and I think this will be Breville's third strike with me. At least the smart grinder and BES900 coffee machine failed while they were still under warranty. Great features but build quality seems to be poor in my experience.

    ROB

    ROBSYDNEY

    High expectations but I'm dissapointed

    published

    I bought the Cranberry model of the BMO 734 to go along with my Cranberry Breville Grinder and Coffee Machine. Unfortunately the glass table doesnt spin. I tried increasing the weight on the plate to improve tracking of the glass table on the spinner but that doesnt work either. Very disappointing. Sometimes brand loyalty bites one in the backside...

    Holly

    HollyGreater Melbourne (Outer), VIC

    • 55 reviews

    A great microwave

    published

    We've had this microwave for around 6 months now and it's fantastic. Never broken down on us and we use it at least 3-4 times a day. Heats food evenly and I love the smart functions.

    EDIT April 2016: Microwave is still working as good as the day we bought it.

    1 comment
    Breville
    BrevilleBreville

    Hi Holly - thanks for your comments. The Breville team

    Returned within a week.

    published

    I bought a BMO734 last Monday and returned it yesterday. It worked once or twice when I used it for a couple of minutes. On two occasions, however, when it was cooking for 8 minutes, it just cut out after about 6 or 7. When I say "cut out" I mean everything stopped and screen went blank. Power cycling did nothing. The upper-rear corner of the right side was extremely hot. After about 10 minutes turned off at the outlet, it would work again.

    Breville, I see you have responded to a few reviews. If you want to look at this particular oven, it was returned to David Jones in Bondi Junction yesterday afternoon.

    I really hope you don't have a QC issue - I have shares ...

    3 comments
    Breville
    Sharon L.Breville
    mupple
    mupple

    I've just spoken to a lovely lady from Breville who has arranged for a replacement microwave to be sent to me.

    I'll be back to say how the new one works out.

    mupple
    mupple
    JayGee

    JayGeeQLD, 4055

    • 10 reviews
    • 9 likes

    Looks great, works great, but why so many annoying beeps?

    published

    This is a great looking microwave, and works as well as any microwave in its class, but one thing that really annoys me - WHY DOES IT HAVE TO BEEP FOR EVERYTHING??! Perhaps the most annoying beep of all is when the microwave goes into standby, 5 minutes after you've used it. This is COMPLETELY unnecessary! Why does the user need to know about the microwave going into standby? Why Breville? Why? You've spoiled a perfectly good microwave. The beep on the lowest volume is still quite loud. Very annoying when the kitchen is close to the rest of the living area like my home. I only need to hear a beep when my food is ready!!!

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    Questions & Answers

    bmac

    bmacasked

    Quick Touch BMO734

    Not heat at all on any setting, all looks good but not working.
    Any ideas?

    No answers
    Butch

    Butchasked

    Quick Touch BMO734

    The glass plate has broken, is it possible to get a replacement and how much it will be? Deb

    1 answer
    Ana
    Ana

    To be completely honest this never happened to me, I would strongly suggest to keep in touch with Breville customer service and they will advise to replace or repair the part. (If I were you, I would have a look on eBay first to get an idea of the price for a new one) Hope this helps.
    Cheers,
    Ana

    Steph

    Stephasked

    Quick Touch BMO734

    Hi I accidentally broke the bottom prong and now it does heat. Can this be replaced as nothing else wrong with it?
    Steph

    No answers

    Get an answer from our members and Breville representatives

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