Reviewer Photos & Videos
Very Poor Product - Stopped working after 12 months.... Unacceptable
Ive got alot of breville products, and sadly this one has ruined the brand for me, its lasted just over 12 months, so out of warranty... one side just stopped working....
Update - Seems Breville might reassess my units warranty cover as I got such short lifespan. I was told the units are on the whole good, but some fail early.... evidently i got a bad one. Hope they replace! This would certainly redeem my thoughts of the brand.
Never worked right and only a few months old and doesn’t work at all.
We toast regular bread slices. We tried all settings. Bread sometimes got stuck. Didn’t toast evenly. Now doesn’t work at all. This is the most money I ever spent on a toaster and the worst toaster I have ever owned.
Great looking toaster but ......
Purchased this in Jan 2020 and we have been pleased with it. Unfortunately, the element on one side of my toaster have stopped working altogether. We only use the toaster mainly on weekends, maybe that's why mine has lasted 15 months. Looking at the other reviews, the toaster doesn't appear to last beyond 18 months so the one year warranty is pretty useless. Disappointing that Breville hasn't come on line to address customers' issues. Sad that so many appliances don't last long these days nor can be fixed - what hope is there to reduce waste?
Nice toaster but broken twice
Sadly our toasters keep breaking! Our first one stopped popping up and we're now on our second and one side has stopped working. Really disappointing because it's a nice toaster, looks great and toasts well but too many faults especially for the price. Luckily we got an extended warranty!
- Smart Toast BTA845
- Verified purchase
Best toaster we have had in 40 years, versatile and easy to use
We bought this toast in December 2018 as I wanted a toaster that could do tings like crumpets and fruit toast properly. We weren't disappointed. The toaster is easy to use, and as really useful settings for things like frozen bread, crumpets and fruit toast. We use it every day. Each half of the 4 slide toaster can be set separately so we can do things like have crumpets on one half and fruit bread in the other and get perfect results.
very intermittent toaster !!
Have had mine about 2 years - one side drops out regularly - best keep them very keen - no crumbs inside or they jam up - toast ok - but I would not buy another one
Purchased in June 2017.
It's Toastin !
Three years on and this toaster is quite the best I have owned, perhaps not as lovable as my 40 year old Sunbeam Automatic popup but it's close .
Consistent performance and reliability makes for an unfussed morning departure .
Basic maintenance is vital, the crumb tray is a little small and needs cleaning often . Tipping the unit upside down is also required, especially when toasting crumbly breads and Hot Cross Buns .
I was asked to repair a Smeg toaster by a friend, the very flash and impressive case hid the cheapest of internals imag...
beware non repair
i have posted on this site about this product but have come up with this disappointing finding. a breville service repair centre have informed me that the smart toast BTA825 is non repairable and there are no replaceable parts available for this model. mine has a faulty toast/cancel button that has gradually bottomed out or worn out to the point of complete failure. it now looks certain that i have a pile of junk sitting on the bench top in my kitchen. very sad for a 159 dollar purchase after a couple of years use.
i would say not a smart toast........harvey norman should place a sticker on these toasters......non repairable!!
- Smart Toast BTA830
- Verified purchase
Not So Creme de la Creme of Toasters
Well, I am amending my review.
As I said I would if this thing failed.
I have also downgraded the rating from 5 to 3 star
Well its been a month or two and the first failure was the Fruit bread setting.
The blue button no longer lights up so this is going back to the retailer .
The comments below are my initial impressions and I removed a couple of paragraphs...Toasters really do get a bagging on reviews, mostly from breakdowns and malfunctions or uneven toasting . I had replaced my Sunbeam Cafe series with another Sunbeam which I returned and you can see my review on that one. This toaster is not immuned to those one star reviews, however as most were on wear and tear and failure I have not had this long enough to comment. I will however comment on what this is supposed to do and that is to toast. The toaster itself is diecast with brushed aluminium fully auto button press . An impressive looking beast but does it toast? Well, yes it does and it does it more evenly than any toaster I have ever owned . Put your toast in and make your selection and away you go. Big fat Artisan breads can also be used in this toaster and it also has a fruit bread setting and a crumpet setting which allows you to just leave your heat setting where you left it and the toaster does the rest . A double press of the crumpet button brings up the blue light for fruit bread . Average time is one minute to over 2 minutes depending on what you are toasting. Many people can't figure out why there is a 5 setting on this . The reason is this setting is for dense Artisan breads not your airy fairy commercial supermarket style offerings which will get burnt to a crisp. All toasting in my tests were even to within about 90% on my reckoning and I just left my setting on 1.8 plenty high enough for me. . Refer to my photos where I show both sides and also a fruit bread result with and without the blue button press.You can see that those presets do make a difference it's just not a gimmick.
No good. Looks great but too many issues
Purchased it 18 months ago. It started by flashing and not being able to pop up on its own without switching the power in and off. This happened a number of times. Now only one side toasts and the other goes up and down but doesnt heat/toast at all. Rubbish. Considering how expensive this toaster was $140. I expect more
Toasts well while it works
Whoever the Industrial Designer of this toaster was got the builtin obsolescence bang on. First one stopped toasting on one side after 23months. Replacement one had the same issue after 9months. It's not a cheap toaster so should be made with much better internal components and materials.
Worst toaster ever bought.
Purchased first Smart Toast just after Christmas. After several months, stopped toasting. Was replaced and now after a similar time frame, one side doesn't heat up at all and the other, just barely. Our Kmart toaster bought years ago now dragged out of cupboard and works so much quicker.
Great quality 4 slice toaster
I purchased the Breville Smart Toaster just over 12 months ago due to my son having had his for a few years with problem free toasting.
Unfortunately without warning my toaster stopped working. I contacted Harvey Norman where the item was purchased from and it was replaced without hesitation, staff commented they usually have no problems with this toaster. Unfortunately my lovely Charcoal colour is discontinued and was offered any other type however settled on timeless Chrome. I could have chosen another brand but this toaster has toasted ...
I purchased this toaster no 19 September, I am sorry to say I expected it to be better than the old toaster but no it toasts unevenly just as the much cheaper one did. I expected better for $169.00
Purchased in September 2020 for $169.00.
Brand loyalty goes wrong this time
After owning one of these for many years and being totally satisfied with it we bought a new one without hesitation. It is a total disappointment. As others have stated it toasts totally erratically and only on one side generally. It is also so slow it drives us mad. Extremely disillusioned. The old one is almost worn out but works much better.
Not quite perfect
Fairly big for a 2 standard slice toaster. Sceptical at first regarding the motorised toast lift ...it still works after 3 years ! Controls are simple and straight forward. Bread slots could be slightly longer to accomodate European style rye breads, without having to purchase the larger model that has a very long footprint, internal edges could of been rolled, so buckled toast doesn’t jam on lift, fairly even toasting coverage, first toast requires longer toasting time to subsequent toasting
- Smart Toast BTA830
- Verified purchase
Great design very poor manufacture
Purchased Breville BTA630 circa 2016 failed within warranty period, Elements in one side not working.
Retailer had no replacement stock so we took the money and went to JBHiFi in search of a replacement.
BTA630 discontinued so we purchased Breville BTA830 20 04 2017. The BTA830 looks the same as the BTA630.
Our new BTA830 failed within warranty period. Button backlighting would spontaneously flicker on and off during the night and intermittent failure to operate.
Warranty replacement BTA830 from JBHiFi 13 01 2020. This one failed on 05 08 2020...
Finally a Toaster that Works Well
We have been living with a cheap 1600W toaster we purchased from K-Mart about 2 years ago and were forever popping it up to check on it and with each pop up the elements turned off and the toast got harder and harder. That has all be fixed now with the Breville Smart Toaster (2kW), indeed once you have determined your setting it produces perfect toast every time due to the better control it has of the heat and the positioning of the bread evenly between the elements- this is a fantastic toaster and truly produces first class toast. As Wallace says .."Cracking toast Gromit!"
- Smart Toast BTA825
- Verified purchase
A+ for cool factor but not practical
Pretty cool and doesn't throw your toast up halfway to space but there are problems with it. Some items get stuck on the way up and it's very difficult to clear. Far too expensive.
If you have this toaster - watch for fires.
The toaster was great for a little while, I've had this for around 9 months. Tonight it caught fire, not within any crumbs but the insulation at the top where no crumbs even go.
I was very lucky to be watching it cook while I had a pan on the stove next to it, noticed for about 20seconds one side of the toasters element wasn't lit and a little spark at the top which I thought was maybe the element trying to light - kept watching and it appeared to light and then went out- then started a tiny fizzle of fire. I quickly popped the toaster and th...e flame extinguished on its own, but has left a little hole. I've unplugged and will be taking it back to JB Hifi this week. Pretty disappointed considering the cost and that I purchased the matching kettle. My previous breville toaster lasted me 10 years. I will be finding another toaster and brand after reading another reviewer's comment that it's happened to hers on multiple occasions.
Questions & Answers
All lights flashing and toast will not lift
Stetting at 3 but LCD displays full setting & toast is burned black. Warranty 5 months at 5 months.
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