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Breville The Bakery Boss BEM825BAL (Silver Pearls)
TaTaSouth East Queensland, QLD
- 2 reviews
Terrible
Had this mixer for around one month. Ceased up and power declined. Quite dissatisfied with the product, however really happy with the service at the Good Guys when I decided to upgrade to a KitchenAid Artisan.
Purchased in December 2021 for $400.00.
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KayzeeBendigo
- 15 reviews
- 1 like
- The Bakery Boss BEM825BAL (Silver Pearls)
- Verified purchase
So far so good
Replace our 30 year old Sunbeam Mixmaster with this whizz bang mixer. Have made a variety of cakes, biscuits and bread. My husband loves the dough hook - at long last he can make bread which is mixed really well. Am getting used to only one attachment whizzing around as opposed to our old double beaters. The mixer weighs a ton - have to leave out on the bench instead of in the appliance cupboard as too big and heavy to lift in and out - having said that it is certainly not flimsy! Love the fact it has a glass bowl as many new mixers have stainless steel. The scraper mixer is great - works really well so far. I like the bowl cover which helps prevent flour foofing out all over the bench!
Purchased in May 2021.
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SamAustralia
Disappointing product with equally disappointing customer service.
Let me start off by saying that I have been using and loving my mother's Breville Scraper Mixer that she has had for almost 6 years at this point which is what lead me to purchase the new BEM825. I was under the impression that being a new and 'improved' version of my mother's, that I would love it just as much if not more...
After receiving my new machine in the post I unpacked it was blown away with how sophisticated and beautiful the mixer is but still with similarities to it's ancestral model. However, the first thing that became evident...Read more
after attaching the whisk was that the clearance between the bottom of the bowl and the bottom of most (excluding the scraper beater) of the attachments was a good 1-2cms in both the glass and stainless bowls. I considered this to be insignificant because after all, this is a new model which is bound to be an upgrade to the older models right? Wrong. I started off using the machine to cream butter and sugar which worked a treat for the most part and I can't fault the machine over that. It wasn't until I used the mixer to make meringue that I realized that there was a problem. I had used 4 large egg whites which sat in the bottom of the bowl hardly touched even when the mixer was at full speed. I figured that I was doing something wrong so in an attempt to finish my meringue, I increased the quantity of egg whites by 2 more. This time the whisk was able to touch the whites but was only whipping the small top portion and leaving whatever was left underneath still clear and untouched. I spend the rest of the afternoon trying out different quantities of ingredients, different attachments and the two different bowls but still with no luck. Furthermore, I began to realize that the tilt head - when tilted- had some resistance and made a loud clunk when pulling it up into it's lock position. Something that the older model certainly DID NOT do. Exasperated, I then proceeded to contact Breville's customer service number where I got a surly woman who, after realizing she couldn't blame the machine fault on user error, proceeded to tell me that if I only wanted to whip 4 egg whites, then I would be better off to use a hand beater for the job as the machine needs large quantities to work... This comment made me ask myself why I had even bothered buying a stand mixer if these machines were only ever good for recipes in bulk. As a small home cook, not many of my baking recipes call for whipping more that 4 egg whites at a time so her solution to the problem only began to frustrate me more. The last straw was when I mentioned to her the issue with the tilt head making a horrendous noise and her response was - 'Oh, yes that's meant to make that noise, it's quite common...' I hung up. After the phonecall I decided to do my own research online to see if these issues where a common trend within this machine and I was shocked to find that many people had encountered the same problem. I even saw a review stating the same clearance problem between attachment and bowl to which a Breville official explained that it was due to the discrepancies of manufacturing of the glass bowls that the clearance has to be so high to eliminate the risk of chipping the glass when the attachments were in use. Which makes me wonder - why would Breville change a perfectly wonderful design and functionality of a once great machine only to accommodate a glass bowl which, may I add, is too heavy and impractical to use on a daily basis anyway! I thought it was strange that if this is a design change that is apparently known to Breville officials, why is it I needed to find this information out from an online review site and not from the mouth of a customer service agent working for the company? I believe that something like this needs to be completely transparent to a customer before purchasing a machine like this - especially if they plan on actually using it and not putting it on the counter as a decorative piece...
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Find out how Breville The Bakery Boss BEM825BAL (Silver Pearls) compares to other Benchtop Food Mixers
Know better, choose better.
Dee TPerth
- 8 reviews
- 12 likes
- The Bakery Boss BEM825BAL (Silver Pearls)
- Verified purchase
Disappointed with the 'bonus' stainless steel bowl.
I purchased this brand and model because it had the second bowl. I thought this would be great for whisking egg whites to fold into cakes or making small batches of macarons. Like other reviewers, I found out the whisk doesn't come close to three large egg whites in the bowl and just touches the top of 4 whites (approx = or >120 mls). Reading Brevilles reply to a similar post, I am reluctant to take it to a service agent for adjustment as it then may not work with the glass bowl, so for the moment I have cut a disc of rubber to put under the bo...Read more
wl to lift it. Obviously I then have to hold the bowl in place as it won't lock in, so can't multitask while the egg whites are whisking. Very disappointed in this aspect of the machine, but love it if using the glass bowl. Breville should be redesigning the stainless steel bowl and replacing it.Similar opinion? Write a review on ieatwords.com.au!
FrankiPerth, WA
Perfect except.....
Impossible to whip 2 egg whites or whole eggs in metal bowl as contact barely/not made with whisk. Most everyday cakes require 2 eggs. I purchased the BB to replace handheld mixer and save my wrists. I will try beating 2 egg whites in the big, HEAVY glass bowl. Glass bowl is great for 12 egg white angelfood cakes, bread dough, etc.
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Robyn
- 3 reviews
Makes baking a breeze
This is a fantastic unit. It makes bread dough without a hitch; doesn't get stuck or miss ingredients at the bottom of the bowl.
The scraper attachment works wonderfully for batters; the whisk attachment is great for egg whites or whipping cream.
Since having a baby this has really helped for me to continue baking. It makes all the beating, scraping, whisking and kneading dough an absolute breeze.
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Sleepless in BrisbaneBrisbane
- 16 reviews
Mighty Muscle Power Of The Breville Bakery Boss.
I've been procrastinating for months now. I need a new mixer. I've moved into bread making with a passion and my 40 year old Kenwood was starting to complain. It's been a fantastic machine all the way but I need more grunt, more power, stronger engine for bigger loads and a bigger bowl. Thought hard about the new Platinum Kenwood, but when looking at it in the store although it had "Engineered in Britain" and "Designed in Britain" plus a Union Jack all attached to the side of the machine. The box it comes in tells the truth. It's made in China!...Read more
That deception really put me off buying it. Lots of the cooking shows are using The Kitchen Aid Mixer for their contestants and I thought hard about buying it. Great time of year to make a purchase, but I just couldn't feel any warmth when I looked at it. Then my toaster failed and I set off to Harvey Norman's at Aspley to buy a replacement and whilst there I looked at the Breville Bakery Boss and I just knew it would be coming home with the new toaster. Have a really good look at this machine if you're in the market for a mixer which can do anything. It goes from being a delicate Ballet dancer, to an underground mining construction worker! At the same time it looks exquisite, well made and begging to help me become a super duper baker, pastry maker, pavlova expert and an all round great cook! Yeah!!!! Only had it for one week and so far made 3 loaves of bread, and 24 muffins and have plans for a lot more baking next week. It's brilliant at kneading the dough. Has a timer on the side which will count up or count down. I just let it run and it counted up to the eight minutes I wanted it to knead. The dough was perfect! The machine comes with two bowls. A humongous class bowl for big heavy loads and a beautiful stainless steel one for pavlovas and cake mixes. There are four mixers. The dough hook which I'll be using a lot. One which creams and has a soft edge for getting all the mix from the bowl. A whisk which has about twice as many stainless steel tubes for getting much more air into meringues than my Kenwood and a beater for normal to heavy mixtures. There's even an up market plastic spatular included. There's also a lid which fits on either of the two bowls to keep them clean while "The Boss" is sitting on my bench beckoning me to come use it. There are heaps of helpful tips in the instruction book. I'm not sure but I bet a woman has had a hand in the design of this beautiful machine! On the Breville.com site there are heaps of recipes designed to compliment this machine and I'm going to try out most of them. The only downfall I can see with owning this great Breville machine is that I might have to be very careful not to gain weight! I'm a very happy customer with a beautiful new mixer. It's getting 10 out of 10 from me.Similar opinion? Write a review on ieatwords.com.au!
timmyGreater Melbourne (Metropolitan), VIC
- 13 reviews
- 12 likes
This should last a loooog time
After considering several Mixers (Kenwood, Kitchenaid, etc) I decided to go with Breville BEM800 as it seemed good value for money. However, I was not happy with it. After a few use it seems to get noisy and also shake a lot. Maybe I got a dud or perhaps that’s just how it’s designed. After reporting my concerns to Breville I was advised to exchange it for a new one as I had only just purchased the item. I too it back to The Good Guys and they agreed to swap it over for a new one. But I never felt confident the BEM800 would last the distance so...Read more
I paid an extra about $200 to get the BEM825. I was really happy I made this decision. I feel I really got a lot for the extra $200+. Not only I got a mixed with a more powerful motor, but this model has all metal gears, a more sturdy construction (no shaking) and you get a few extra accessories too. And of course this model gives me the peace of mind that it may actually last a long time. I have used it several time over the last few weeks and I absolutely love it. I feel I could not have bought a better mixer. Granted the BEM825 does not have the features for add on additional functionalities (like Kenwood or Kitchenaid does for a similar priced model) but I just wanted a good quality mixer that I felt was built for the job and I feel I got what I wanted in the Breville BEM825. I highly recommend this model if anybody is considering buying a quality mixer.1 comment
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Questions & Answers
Tomasked
Can I use the BEM800 scraper mixer pro bowl with this model?
No answers
julesbasked
What is the weight of the BEM825?. I have seen a video review of the 820 (I think) and while I like the look of it I am worried by the way the head moves so much even at medium/low speed. Is the 825 heavier? What improvements have been made??
4 answers
Hello julesb, I don't think I can answer your question. I have the bakery Boss BEM825 Sour Cherry. I have had it for a few months now and find it absolutely beautiful to use, no vibration or head movement. I suggest you contact Breville customer Service Centre PH.1300139798. Perhaps a visit to a large retailer and get the Salesperson to go through the finer details of both machines with you. Cheers
Hi Masterchef. Thanks for your reply. It is the bakery boss bem825 I'm interested in. Good to hear you
like yours. What sort of bakery items have you made with it??
BrevilleBreville
Hi Julesb - the Bakery Boss BEM825 weighs 10.9 kg. You can learn more about it at this link - which includes award information and test results http://www.breville.com.au/the-bakery-boss-r-silver-pearls.html
Thanks, the Breville team
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BrevilleBreville
Hi Timmy - thanks for your comments. The Breville team