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Reviews

3.0

76 reviews
5
(29)
4
(9)
3
(3)
2
(5)
1
(30)
  • Product Quality
    4.4 (25)
  • Return Claim MadeYes (1) · No (24)
  • Customer Service
    4.1 (23)
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James

JamesWestern Australia

Misleading and untrustworthy personnel

published

Wrong tyres were fitted on my car but they refused ownership and lied that l had accepted wrong tyres to be installed on my car. I find them very misleading. I told the lady that of there deviations people are usually asked to initial which was not done in this case. They put information to protect themselves which is not a good way to do business. Lack of transparency. Will never use them in future.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanning Vale western Australia
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Tim

TimGreater Melbourne (Metropolitan), VIC

Excellent Bridgestone Collingwood

published

Had a puncture. Went to a Beaurepaires just to be told it could not be repaired (?) and I could buy a new Goodyear.
Rang Collingwood Bridgestone and booked to have a new Bridgestone fitted, at similar price as the Goodyear.

Instead of selling me a new tyre, the manager at Collingwood had the puncture repaired. He was surprised that someone had said it could not be done.



Thank you for your honesty and excellent service.

Return Claim MadeNo
Store LocationCollingwood Bridgestone
david

davidMetropolitan Adelaide, SA

  • 6 reviews

Terrible customer service

published

I understand in this climate the need for care. I was honest with the staff as I had a common cold. I know this for a fact as I had myself tested as I need to take my son who's disabled to hospital. I came back negative for coronavirus.

So I told them I was not a risk but I needed my car booking in urgently for hospital runs. They booked me in happily. Next day they ring me and told me I couldn't come back for 2 weeks. I advised again I was negative and I had medical clearance. They refused and told me that they wouldn't budge.



Really bad discrimination!! It's a common cold for the love of God! Calm down people.

Thankfully Ultra tune booked me in happily.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAberfoyle park
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Bridgestone Hobart tyres - fitted incorrect size

published

Bridgestone Hobart - Purchased some tyres and discovered today the tyres I was quoted on and paid for were not the ones fitted.

What was fitted were 235 60 r17 tyres to my car, which should have been 225 65 r17 as per their quote - and of course the size fitted appears to be about $36 per tyre cheaper when looking at the equivalent tyres available today but I was charged for the more expensive tyres.

More honesty and getting what was paid for should be the norm, but unfortunately not in this case.

Sally L

Sally LAdelaide

  • 3 reviews

Excellent Service

published

I needed a replacement tyre fast. The team got it done on the company car before I had to be at the airport for my morning flight back to Adelaide. They accepted payment over the phone from head office. Exceptional customer service!

Sunil C.

Sunil C.Perth, WA

  • 2 reviews

My experience Low quality tyre Bridgestone Ecopia

published

I bought 4New Ecopia tyre one of the tyres bulged in less than 5000Km . Bridgestone simply said it’s happens from hit to verge . There is no mark on tyre and disk and we definitely believe our car not hit any ware

Dreamcaster51

Dreamcaster51Murray Mallee, SA

  • 4 reviews

Great Service and Price

published

Once again I have had great dealings with Jason and his team. I recently ordered and got fitted my Michelin Tyres, Jason matched the local and city prices for my tyres and Wheel Alignment, why would you go elsewhere if you live in the riverland. Jason has been doing business for years here and has many, many satisfied customers. I dont think I have ever heard a bad word said about him. His free 10,000 klm tyre rotation assures you get even wear on you investment and that is important in my book and the ultra modern wheel alignment machine caters for all late model cars as well as older versions
Thanks once again guys for doing great deals, great service and a smile.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBridgestone Service Center Barmera
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Colin P

Colin PGreater Melbourne (Outer), VIC

  • 10 reviews

What a difference

published

After 107,000 ks on Bridgestone LT tyres it was time to replace them. I chose Bridgestone Dueller 80/20 as I do a little bit of off road driving pulling my caravan. Driving home the ride was amazing compared to the LTs as expected. Cornering and grip were excellent. So far I am extremely happy with my purchase. Bridgestone Kilsyth store were easy to deal with and very professional. I will certainly return when these tyres wear out hopefully in over 80,000 ks.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBridgestone Kilsyth.
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Rreviews

RreviewsSydney, NSW

Bad first time experience

published
Store LocationSilverwater Bridgestone
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Kerrie M.

Kerrie M.Gippsland, VIC

  • 2 reviews

Excellent

published

Went into the shop and asked them to check my flat Tyre to see if it could be repaired was damaged on the side and he ordered Tyre In was back in 2 days for it to be fitted for free friendly and helpful and nothing was a bother

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorwell
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Victoria

VictoriaSydney Surrounds, NSW

Great service

published

I needed four new tyres and a service for my Honda CR-V. I did the ring around to compare prices. Bridgestone was by far the cheapest for the tyres and surprise, surprise also the service.
They quoted me over the phone and I told them when I was bringing my car in. The not only had the service done in the time they stated but told me it would be cheaper as I hadn’t told them my kilometres and if would not be as much. I was very impressed with the whole thing and have continued to use them for every service. They are fast, competitive, helpful and a joy to talk to service people who are polite.
I would and do recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTuggerah
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Helen

HelenSouth East Queensland, QLD

Bridgestone Redbank Plains, QLD

published

Went into store prior to assess current tread prior to the purchase of a new set of 4WD Dueler A/T tyres. Great service and advice with multiple payment options available.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBridgestone, Redbank Plains
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Jimmyt

JimmytHunter Region, NSW

  • 2 reviews
  • Verified customer

Bridgestone Thornton

published

Purchased a set of A/T tyres fitted at this store in June 2022. Rang to check stock, booked in for the next day, fitted while I waited. Excellent customer service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBridgestone Thornton
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Marian P.

Marian P.Greater Melbourne (Outer), VIC

  • 11 reviews
  • 15 likes

My 4 new tyres

published

Because I was in the market for new tyres for my Holden Astra, I dropped into my local Bridgestone to get a quote. I was so impressed with their friendliness and prices, I bought four there and then. Put on while I waited. No appointment needed. I enjoyed a hot cuppa in a warm, bright room with tele on and the newspaper. I even got a complimentary wheel alignment at no extra! How good's that. Get yourselves to a Bridgestone. Won't regret and I love my new tyres.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMornington Bridgestone
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warren g

warren gHunter Region, NSW

  • 15 reviews

great deal

published

bought my tyres through bridgestone green hills nsw great bunch of blokes cant do enough for you i have had them on since November 2018 and ever 3 months they book me in to rotate check every thing is ok

Customer Service
Product Quality
Return Claim MadeNo
Store Locationgreenhills nsw
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James Harman

James HarmanCentral, SA

  • 3 reviews

Bridgestone H/T Dueller tyres

published

These tyres came factory fitted to our new ISUSU D Max Ute They proved reliable and gave a smooth and positive ride throughout our 18000 kilometre caravanning holiday around the north west and west of Western Australia and back to Adelaide SA

Product Quality
Return Claim MadeNo
Niran

Niran

  • 18 reviews
  • 8 likes
  • Verified customer

Bridgestone Select Glen Waverley provided a great service

published

I bought my car tyres from Bridgestone Select Glen Waverley which provided me a great price service and after sales support. They keep sending me reminders for half yearly tyre service for free. Very satisfied with Bridgestone Select Glen Waverley team.

Customer Service
Product Quality
maxpress1

maxpress1Turamurra NSW

  • 2 reviews
  • 3 likes

Bridgestone Turanza Tyres

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWaitara, NSW
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Stevie1

Stevie1Peel, WA

  • 4 reviews

Happy customer, will use again.

published

Recently had four new tyres from Bridgestone Mandurah.
The deal was four tyres for the price of three and included free checks on the tyres at three, six and twelve months. The whole experience was very good and I couldn't fault them.
My wife's VW Golf is due new tyres and I will definitely return to Bridgestone Mandurah to have them replaced.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBridgestone Mandurah, Pinjarra Road, WA 6210
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Glenda M.

Glenda M.Hunter Region, NSW

  • 2 reviews

Was easy to navigate store and choose what I required. Very satisfied

published

Was easy to locate and had great support in choosing the tyres for my car. Would highly recommend them and also did a good job fitting them and balancing them

Customer Service
Product Quality
Return Claim MadeNo
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Questions & Answers

David S.

David S.asked

Should my tyres be noisy after 50,000klms they are serenity tyres

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