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JamesWestern Australia
Misleading and untrustworthy personnel
Wrong tyres were fitted on my car but they refused ownership and lied that l had accepted wrong tyres to be installed on my car. I find them very misleading. I told the lady that of there deviations people are usually asked to initial which was not done in this case. They put information to protect themselves which is not a good way to do business. Lack of transparency. Will never use them in future.
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TimGreater Melbourne (Metropolitan), VIC
Excellent Bridgestone Collingwood
Had a puncture. Went to a Beaurepaires just to be told it could not be repaired (?) and I could buy a new Goodyear.
Rang Collingwood Bridgestone and booked to have a new Bridgestone fitted, at similar price as the Goodyear.
Instead of selling me a new tyre, the manager at Collingwood had the puncture repaired. He was surprised that someone had said it could not be done.
Thank you for your honesty and excellent service.
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davidMetropolitan Adelaide, SA
- 6 reviews
Terrible customer service
I understand in this climate the need for care. I was honest with the staff as I had a common cold. I know this for a fact as I had myself tested as I need to take my son who's disabled to hospital. I came back negative for coronavirus.
So I told them I was not a risk but I needed my car booking in urgently for hospital runs. They booked me in happily. Next day they ring me and told me I couldn't come back for 2 weeks. I advised again I was negative and I had medical clearance. They refused and told me that they wouldn't budge.
Really bad discrimination!! It's a common cold for the love of God! Calm down people.
Thankfully Ultra tune booked me in happily.
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Bridgestone TyredHobart, TAS
Bridgestone Hobart tyres - fitted incorrect size
Bridgestone Hobart - Purchased some tyres and discovered today the tyres I was quoted on and paid for were not the ones fitted.
What was fitted were 235 60 r17 tyres to my car, which should have been 225 65 r17 as per their quote - and of course the size fitted appears to be about $36 per tyre cheaper when looking at the equivalent tyres available today but I was charged for the more expensive tyres.
More honesty and getting what was paid for should be the norm, but unfortunately not in this case.
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Sally LAdelaide
- 3 reviews
Excellent Service
I needed a replacement tyre fast. The team got it done on the company car before I had to be at the airport for my morning flight back to Adelaide. They accepted payment over the phone from head office. Exceptional customer service!
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Sunil C.Perth, WA
- 2 reviews
My experience Low quality tyre Bridgestone Ecopia
I bought 4New Ecopia tyre one of the tyres bulged in less than 5000Km . Bridgestone simply said it’s happens from hit to verge . There is no mark on tyre and disk and we definitely believe our car not hit any ware
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Dreamcaster51Murray Mallee, SA
- 4 reviews
Great Service and Price
Once again I have had great dealings with Jason and his team. I recently ordered and got fitted my Michelin Tyres, Jason matched the local and city prices for my tyres and Wheel Alignment, why would you go elsewhere if you live in the riverland. Jason has been doing business for years here and has many, many satisfied customers. I dont think I have ever heard a bad word said about him. His free 10,000 klm tyre rotation assures you get even wear on you investment and that is important in my book and the ultra modern wheel alignment machine caters for all late model cars as well as older versions
Thanks once again guys for doing great deals, great service and a smile.
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Colin PGreater Melbourne (Outer), VIC
- 10 reviews
What a difference
After 107,000 ks on Bridgestone LT tyres it was time to replace them. I chose Bridgestone Dueller 80/20 as I do a little bit of off road driving pulling my caravan. Driving home the ride was amazing compared to the LTs as expected. Cornering and grip were excellent. So far I am extremely happy with my purchase. Bridgestone Kilsyth store were easy to deal with and very professional. I will certainly return when these tyres wear out hopefully in over 80,000 ks.
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RreviewsSydney, NSW
Bad first time experience
I booked a service for 2 front tyre replacements and wheel alignment at 2 pm. I arrived at 1.45pm to get the process happening in time. I was asked to sit and wait, hoping that everything would just an hour at most and it will be completed by 3pm. At 3.30pm I find out that my car has just been sitting in the car park with no work done? This is very poor from, 1 hour and 30 minutes of my time has been wasted. If they were busy then they should have advised me regarding any delays and i would have booked for another time, but the lack of communic...Read more
ation shows the standard of customer service at this site unfortunately. I have been left with a sour taste. The work was completed at 3.50pm. I could have been out in time to do my jobs. The work was done in just 20 minutes. It would have been great if they had told me that 2 pm is busy or its not available and they can do it at or after 3pm and i wouldn't have had to leave a negative feedback. Very poor Bridgestone.Similar opinion? Write a review on ieatwords.com.au!
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Kerrie M.Gippsland, VIC
- 2 reviews
Excellent
Went into the shop and asked them to check my flat Tyre to see if it could be repaired was damaged on the side and he ordered Tyre In was back in 2 days for it to be fitted for free friendly and helpful and nothing was a bother
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VictoriaSydney Surrounds, NSW
Great service
I needed four new tyres and a service for my Honda CR-V. I did the ring around to compare prices. Bridgestone was by far the cheapest for the tyres and surprise, surprise also the service.
They quoted me over the phone and I told them when I was bringing my car in. The not only had the service done in the time they stated but told me it would be cheaper as I hadn’t told them my kilometres and if would not be as much. I was very impressed with the whole thing and have continued to use them for every service. They are fast, competitive, helpful and a joy to talk to service people who are polite.
I would and do recommend them.
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HelenSouth East Queensland, QLD
Bridgestone Redbank Plains, QLD
Went into store prior to assess current tread prior to the purchase of a new set of 4WD Dueler A/T tyres. Great service and advice with multiple payment options available.
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JimmytHunter Region, NSW
- 2 reviews
- Verified customer
Bridgestone Thornton
Purchased a set of A/T tyres fitted at this store in June 2022. Rang to check stock, booked in for the next day, fitted while I waited. Excellent customer service!
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Marian P.Greater Melbourne (Outer), VIC
- 11 reviews
- 15 likes
My 4 new tyres
Because I was in the market for new tyres for my Holden Astra, I dropped into my local Bridgestone to get a quote. I was so impressed with their friendliness and prices, I bought four there and then. Put on while I waited. No appointment needed. I enjoyed a hot cuppa in a warm, bright room with tele on and the newspaper. I even got a complimentary wheel alignment at no extra! How good's that. Get yourselves to a Bridgestone. Won't regret and I love my new tyres.
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warren gHunter Region, NSW
- 15 reviews
great deal
bought my tyres through bridgestone green hills nsw great bunch of blokes cant do enough for you i have had them on since November 2018 and ever 3 months they book me in to rotate check every thing is ok
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James HarmanCentral, SA
- 3 reviews
Bridgestone H/T Dueller tyres
These tyres came factory fitted to our new ISUSU D Max Ute They proved reliable and gave a smooth and positive ride throughout our 18000 kilometre caravanning holiday around the north west and west of Western Australia and back to Adelaide SA
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Niran
- 18 reviews
- 8 likes
- Verified customer
Bridgestone Select Glen Waverley provided a great service
I bought my car tyres from Bridgestone Select Glen Waverley which provided me a great price service and after sales support. They keep sending me reminders for half yearly tyre service for free. Very satisfied with Bridgestone Select Glen Waverley team.
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maxpress1Turamurra NSW
- 2 reviews
- 3 likes
Bridgestone Turanza Tyres
Purchased four new Bridgestone Turanza tyres for my Mercedes Benz E320 on a "pay for three/Get four" basis at Bridgestone Hornsby about three years ago. Have travelled mainly on open highways and done 30,000 k's so far. On their recommendation, I had nitrogen used in place of the normal air-quieter ride, cooler tyres, supposedly less wear.. sp far I have to say they are right! I m totally happy with this brand and this tyre.
We purchased a new Honda-VR-hatchback three years ago which has the same but smaller version of this tyre so we had Brid...Read more
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Stevie1Peel, WA
- 4 reviews
Happy customer, will use again.
Recently had four new tyres from Bridgestone Mandurah.
The deal was four tyres for the price of three and included free checks on the tyres at three, six and twelve months. The whole experience was very good and I couldn't fault them.
My wife's VW Golf is due new tyres and I will definitely return to Bridgestone Mandurah to have them replaced.
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Glenda M.Hunter Region, NSW
- 2 reviews
Was easy to navigate store and choose what I required. Very satisfied
Was easy to locate and had great support in choosing the tyres for my car. Would highly recommend them and also did a good job fitting them and balancing them
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Questions & Answers
David S.asked
Should my tyres be noisy after 50,000klms they are serenity tyres
No answers
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