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Reviewer Photos & Videos
AndySouth East Queensland, QLD
- Verified customer
Build with brighton only possible courtesy of June@Killara
We have only just started the process of buying our first home. Plans appointment is this week. I scouted out every display home in killara, everleigh, covella and surrounding areas and it wasnt untill i walked into the adina at killara and met June and Martine who sadly is no longer with us but we were lucky enough to have met, that i knew this was exactly what my lovely partner wanted in our first home. From the moment we walked into the display we felt at ease with June's wonderful smile and warm welcome we instantly knew we were in good han...Read more
ds. From this moment June has worked relentlessly to help us through the process, aiding us in finding land and the perfect first home design to suit our wants and needs. Over 3 months of us changing our minds and being so indecisive we have finally progressed to colour studio and June was so underatanding of our circumstances and making sure that we were getting exactly what we wanted she even sourced a nsw style home from the MJH range and modified it to suit qld design specifications. Next time we build we are going straight to June no messing around i highly recommend that everyone looking to build gives her a visit at killara display village you wont be disappointed she goes above and beyond for her clients and best customer service i have received in years. She makes you feel like family and that is important. Thanks for reading and please take my advice GO SEE JUNE....
1 comment
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TravisSouth East Queensland, QLD
- Verified customer
Going above and beyond
I cant thank Bobby and Leah enough for going above and beyond in getting my documents and drawings to me ahead of schedule for my finance submission.
They gave me constant updates and kept me informed as each stage was completed and what was involved in the next step as well as what
1 comment
Brighton H.Brighton Homes
Hi Travis, thank you for the feedback, Bobby and Leah were delighted to read your comments, welcome to the Brighton family!
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- Verified customer
Built with Brighton and have no regrets.
Completed our building journey with Brighton with no regrets. Started with a consultation with Steve from Pallara display homes and was amazing. He answered all our questions and went beyond to help my wife and I. We completed the design of the home and got construction started. Our site supervisor Kris was always in contact and answered all question/queries we had at anytime without any issue.
1 comment
Brighton H.Brighton Homes
Hi Sean, thanks so much for your feedback, and congratulations on you new home! We home you make lots of Bright memories there!
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susi_susinaSouth East Queensland, QLD
- 6 reviews
- Verified customer
Wayne and Liz at Harmony are fantastic!
We are in the process of building our first home and even though the home is not yet complete, I would like to take this opportunity to share how amazing my experience With both Wayne and Liz has been at Harmony display centre. I can’t rate Wayne high enough, not only is he professional and knowledgeable but his friendly nature makes you feel at ease right from the start, especially if it’s your first build and you need that extra advise. Liz is also fabulous, she made me and my family feel right at home with her super friendly nature!. I was blown away with this team as they truly have your best interest at heart and our personal budget was always taken into account.
Susanna and Antonio
1 comment
Brighton H.Brighton Homes
Hi Susanna and Antonio, thanks so much for the feedback and welcome to the Brighton family! We can't wait to see your new home come to life!
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Fred and GraceSouth East Queensland, QLD
- Verified customer
Glad we chose Brighton homes.
Our experience with Brighton homes has been very good. Especially after a disappointing start with another builder, Brighton homes were very considerate of our situation and came to our rescue.
Our site manager Kristin Stephens, is meticulous in his job and knows his stuff. He kept in contact every Thursday to tell us the progress and engaged us in the build.
The house was finished earlier than we expected and the quality of our property was excellent. Any issues we had, Kris was easily approachable and did his best to address them in a timely manner.
We highly recommend Brighton homes.
1 comment
Brighton H.Brighton Homes
Hi Fred and Grace, thank you for the feedback and sharing a photo of your new home - it's awesome! We hope you create lots of Bright memories there!
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LisaSouth East Queensland, QLD
- Verified customer
Newport Showroom and consultation
While looking for a new builder, the Brighton Homes showroom at Newport really caught my attention. The show house is quite motivating in its design and presentation. The consultants Ian and Leon were well versed with the trade and provided excellent service and advice. Through the initial consultations I felt more at ease to commence building with Brighton Homes.
1 comment
Brighton H.Brighton Homes
Hi Lisa, thanks so much for the feedback, welcome to the Brighton family! Keep us posted on your progress!
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Louisa A.South East Queensland, QLD
- 2 reviews
- Verified customer
Our Beautiful Home
Was excited to put deposit down, didnt hear anything for 6 weks until we made contact, found out that they lost our file in cyberspace. Final cost was well over budget, administration would need more training in listening to the customer, very disappointed in color selection alot of the selection was not available to See.
Site Supervisor Kris was good and made up for the bad experience at the administration stage.
Have built many of times (4) and have always received a gift from the builder at handover, not this time was disappointment as it felt that we were just a number.
1 comment
Brighton H.Brighton Homes
Hi Louisa A, thank you for your honest feedback we have shared this with the teams and please be rest assured we do absolutely have Handover Gifts for all of our Customers and someone is looking into ... Read more
this now for you, we sincerely apologise you have not received one as yet. We will arrange for you to receive one ASAP. We do hope you are making many happy memories in your new home. kind regards Brighton HomesSimilar opinion? Write a review on ieatwords.com.au!
BukkySouth East Queensland, QLD
- Verified customer
My Choice Studio Experience
It was a worthwhile experience spending a whole day at the "MyChoice Colour Studio' of Brighton Homes. Everything about the studio stands out; the ambience is great, the items are of quality standard with a brilliant layout. Many thanks to Jess; our design consultant. Jess is very friendly yet professional. She connected with our ideas straightaway and provided helpful input throughout the process. She is a great asset to Brighton home! A big thank you to Kristy as well for being so friendly yet professional, making us feel at ease with her great sense of humor!. Looking forward to the next stage.
1 comment
Brighton H.Brighton Homes
Hi Bukky, thank you so much for your feedback and welcome to the Brighton family!
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Dk Y.South East Queensland, QLD
- Verified customer
Very Happy!!
Construction finished and we received a key for the house now. Kris, our site supervisor was very helpful and he rang me every Thursday morning and report me what they did and what they will every time. We didn't need to worry anything about the construction. At the final stage, we found few faulty and told Kris, and they fixed it all within 2 days. We will write and share one more review once we've met the maintenance team of Brighton Homes. Seriously very reliable and very fast and very helpful. We're going to build one more anytime soon and definitely will go with BRIGHTON HOMES!!! Thank you guys!!
1 comment
Brighton H.Brighton Homes
Hi there, thanks so much for the feedback about our building journey and Congratulations on your new home - we hope you create lots of Bright memories there!
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AngieSouth East Queensland, QLD
- Verified customer
Can’t wait to see our dream home become a reality!!
A massive thank you to our project coordinator from the Logan team, Paula. What an absolute pleasure she has been to work with - thorough, prompt with follow up and patient with responding to our many questions. Paula’s friendly and genuine interest in making our experience the best it could be has made a very significant event in our life much easier. Thanks Paula - you’re an absolute legend : )
1 comment
Brighton H.Brighton Homes
Hi Angie, thanks so much for the feedback, welcome to the Brighton family! We can't wait to see you new home come to life!
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Clare WyattSouth East Queensland, QLD
- 2 reviews
- Verified customer
Ian & Leon at Brighton display Newport were great!
From the moment we walked into the display at Newport Ian & Leon we’re so helpful and patient in helping us design our dream home. We can’t thank them enough, being our first build Ian gave us so much helpful advice regarding the building process, tips to design something function yet tick all of our boxes.
Can’t wait for the finished result!
1 comment
Brighton H.Brighton Homes
Hi Clare, thanks so much for the lovely feedback, the team were so excited to read your comments! Welcome to the Brighton family!
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PrakashSouth East Queensland, QLD
- Verified customer
Excellent service and advice
Chose Brighton homes after taking quotes from many builders and comparing price and inclusions (apples to apples in their term), Brighton was the best. The other reason was their sales person Chris Faranda at Pallara display centre. He is very approachable and accommodated all my changes though I made repeated changes to my floor plan. A big thanks to him.
Pre-construction service was very good, our project co-ordinator Sara was very cooperative and listened to us very patiently. Their studio appointments were very quick and accepted our reque...Read more
st to complete them in a couple of weeks. Jelena and Linda in design studio are very experienced and their suggestions helped us in making quick decisions. They informed me that our construction will start in 20 days. They started much before that and is going in good pace. I highly recommend Brighton Homes and Chris as a sales person.1 comment
Brighton H.Brighton Homes
Hi Prahash, thank you so much for the lovely feedback, the team were so pleased to read your comments, welcome to the Brighton family!
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BelindaSouth East Queensland, QLD
- Verified customer
Great Service
Construction is about to begin on our home and so far our consultant Paula Jonson really knows her job, she has been so efficient and so patient with us, being first time builders we have had a lot of questions and nothing has been too much trouble. We highly recommend Paula and Brighton Homes.
1 comment
Brighton H.Brighton Homes
Hi Belinda, thanks so much for the feedback we are delighted to read your comments. Welcome to the Brighton family!
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Dianne and TonySouth East Queensland, QLD
- Verified customer
We are in and loving it !!
Our build ran like clockwork thanks to Nick our Site Supervisor. He rang us every week with an update and took lots of photos to put on My Portal. We were living out of State during construction so couldn’t inspect as often.
We’ve only been in the house 2 days but we are happy with workmanship. The defect list at final inspection was minuscule really - only little touchups needed. Our final cost was the same as our estimated cost and we finished on schedule. Can’t ask for more than that. Thank you Brighton team we are very happy.
1 comment
Brighton H.Brighton Homes
Hi Dianne and Tony, thanks for the lovely feedback about your experience, we're so pleased the Portal was such a great source of information and Nick was delighted to read your feedback! Congratulatio... Read more
ns on your new home, we hope you make lots of Bright memories there!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent service
Our build has not yet commenced but if it is as smooth as the planning, we will be very happy. Our consultant, Wayne, has provided great advice and has patiently addressed all our questions. Changes have been no issue and costing has been prompt. We’re confident in the plan we’ve developed we’re looking forward to commencing the build.
1 comment
Brighton H.Brighton Homes
Hi Bronwyn and Rod, thanks so much for the feedback, we can't wait to see your new Brighton home come to life!
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Kerry DownerSouth East Queensland, QLD
- Verified customer
Great service & advice
So far our colour studio and process has been smooth, great chance to visit the studio and see all the products and give you the option to upgrade and build your dream home . Looking forward to starting our build with Brighton homes and building our first home. Julie was a great help .
1 comment
Brighton H.Brighton Homes
Hi Kerry, thank you for the lovely feedback and WELCOME to the Brighton family! We can't wait to build your new home!
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MaqulateSouth East Queensland, QLD
- 2 reviews
- Verified customer
Brighton to the rescue!
We chose Brighton Hones after a negative experience with another builder. Brighton’s customer service pre-construction was great. They listened to did their vest to accomodate our vision for our first home. Pre-construction was quick. Comparing the time taken to construct our home vs others around us, ours took longer to reach completion. Nevertheless, we have been constantly updated on the progress of the build via the customer portal as well as via phone. It’s been great, and we look forward to seeing our completed house soon.
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Sally and Nate LSouth East Queensland, QLD
- Verified customer
Highly recommend Brighton!
My husband and I are currently building with Brighton. We are 2 months into the build. We had Ian from Newport as our sales consultant. We have Liam as our contract coordinator, Jelena as our interior design consultant and Nick as our site manager.
Ian we had already met when he worked for a different builder and were really impressed with him. I gave him a call and he said he now worked for Brighton and to please come in and talk to him to see what he could do for us. Ian helped us pick the plans for our dream home and helped us get the ball...Read more
rolling quickly to finalise everything before we were due to have baby no.2. Liam has made everything to do with the contract a breeze and any variations we had to make weren’t a problem at all. Jelena is a design goddess and helped us make every single decision, we are thrilled with what we have selected and can’t wait to see our new home finished. Every single staff member in the design studio were super friendly and were as excited about our house as we were. Our site manager Nick is amazing. He keeps us informed at every stage of our build and makes us feel like it's in good hands. He uploads lots of progress photos of our house each week to the MyHome dashboard so we get to see all the great work the trades are doing.1 comment
Brighton H.Brighton Homes
Hi Sally and Nate, thank you and Congratulations!!! Thank you so much for taking the time to provide your lovely feedback, when you are no doubt very busy at the moment, the team were so delighted to ... Read more
read your comments and see your lovely photos. Keep us posted on your progress with the build and baby photos too!Similar opinion? Write a review on ieatwords.com.au!
Rachi and RashmiNorth Queensland, QLD
- Verified customer
Extremely helpful and understanding..
We have completed our selection appointment on 04 Feb with Julie at My Choice Studio.She was very helpful, had the complete idea of our choices, likes, dislikes and input her expertise where we needed.It was a wonderful experience during early stages of our first home journey.
Thanks Julie. you are awesome.
1 comment
Brighton H.Brighton Homes
Hi Rachi and Rashmi, thank you for the great feedback about Jules, keep us posted on your progress building your new Brighton home!
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Cooper 34South East Queensland, QLD
- Verified customer
Exceptional Service
A quick expression of thanks to the team at Brighton Homes Helensvale Jules & Kylie, thanks for the clear communication consistently and support, Jules went above and beyond our expectations and no reasonable request to modify the standard plans was pushed back. Overall we found Brighton Homes an enjoyable experience to help us plan and design our dream home - Knockdown Rebuild. We happily choose Brighton again.
1 comment
Brighton H.Brighton Homes
Hi there Cooper 34 - what a great home to build! Thank you for the lovely feedback, we can't wait to see your new Brighton home come to life!
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Questions & Answers
Peterasked
Why are most of these 5 star reviews from people that havnt even lived in there homes yet?
4 answers
This has been a long journey for us, we went to Brighton in May 2022 and our construction is only starting next week. None of this has been Brightons fault at all but they have done everything in their power to help us. The service to this point has been unbelievable so I’m happy to share this.
That doesnt answer my question!
Have you lived in your home for 2 years to see the effects of the way a home is built these days?
Brighton H.Brighton Homes
Hi Peter,
Brighton has only been in operation for two years, therefore a lot of our customers are only in pre-construction or the construction phase. However customers are able to update their product review throughout each stage of their building journey as often as they like. Because this is an independent review site, it is in the customers hands as to when they post their reviews.
We would also like to add that Brighton offer a 24 month warranty, which is double industry standard, therefore our customers are able to report defects up to two years after moving into their home. In addition, we also offer 8 quality inspections throughout the build to ensure that every home is the highest level of quality.
Deborahasked
I hear a lot about steel frames and would like to know if they are noisy with expansion and contration in the Queensland weather conditions. If anyone that is actually living in a steel frame home could comment I would be really interested as I cant decide if i should go steel or timber. Thanks
3 answers
We have a steel frame in our new house. We’ve only been in for 6 days and haven’t heard any creaks. We were also told steel frames creak but we think they were mostly people trying to sell us a timber frame.
Being from down south we knew nothing about termites so that’s why we chose steel.
Thank you
You know nothing about termites so thats why you chose steel?
A lesson about termites, if theres any wood at all in your home they will find it anyway!
Ashleyasked
What KW system does Brighton provides for Ducted Aircon for a single story house as its not clearly mentioned in the website and brochure?
3 answers
There is no standard KW for the aircon on single or double as it's governed by the size of the plan. You might have a 180sq compared to 350sq single story house. They run through Actron Air and depending on Promo they will have some details listed in there small print. Our promo stated options for a 3 phase system but when we come to sign it was only single phase for our size of house and we upgraded the system too so we could have spearate rooms. Ours is a 14.6kw if that helps a little.
Thanks Booke appreciated your response.
Brighton H.Brighton Homes
Hi Brooke and Trent, thank you for confirming, yes that is correct, you can also confirm further details with your Building and Design Consultant,
Cheers
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Brighton H.Brighton Homes
Hi Andy, thanks for the feedback, welcome to the Brighton family! Keep us posted on your progress!