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17 questions from our users
Renee A.asked
My britax flexx pram Seat hood keeps clicking back when I extend it fully, does anyone have this problem?
My two sisters have the same pram and have the same issue??
1 answer
Support C.Britax
Hi Renee A. thanks for your question. Please email our consumer support team on [email protected] along with your details so we can assist you further. Kind regards, the Britax team.
Lottebasked
Hi just wandering if the britax flex bassinet would click into my britax affinity stroller?
1 answer
Support C.Britax
Hi Lotteb, thanks for your question. The Britax Flexx bassinet cannot be used on the Britax Affinity frame. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Britax team.
Twinsasked
I just found out I am having twins and already have a britax flexx pram, I love the pram and know i can have it as a tandem with the regular seats or one capsule and seat at bottom however am wondering can I have two capsules placed on it?
3 answers
Not sure if that's possible. You might be best to go into a Baby Bunting store and get the Ladies in store to see if it can be done on there display pram.
Thanks ness, unfortunately my closest baby bunting is 300km away as I live in a rural area but will try and investigate otherwise. Thanks
Support C.Britax
Hi Twins. thanks for your question. The Flexx cannot be used with two capsules. Please see below link which shows all the possible configurations.
https://www.britax.com.au/strollers/flexx/
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.
Irena W.asked
Hi.. i've started to use britax flexx for some times.i do notice that the break some times on/ lock by itself especially on a bit rough pathway. So the pram suddenly stop when we push it and it's annoying and also dangerous.I also notice that the break pedal is wobbly.Is it normal?
3 answers
Hi irene, my pram does turn on the brakes if i dont release the brakes all the way up, but its not wobbly and doesn't do it all of a sudden just soon after releaseing the brakes and i start walking. Did you try calling the manufactur?
Hi Irene, this was happening to me to with my pram. Same as Claudia, my brake came on if I don't release the break all the way up.
I've had no ongoing issues since I worked it out.
As for your other issue, my break pedal is not wobbly. I would go back to the store you purchased the pram from for assistance regarding the break or manufacturer.
Support C.Britax
Hi Irena W. Thanks for your question. Please contact our consumer support team on 1300 303 330 so we can point you in the right direction. Kind regards, the Britax team.
Srusriasked
Can I use tandem seat to my 4 year old
1 answer
Support C.Britax
Hi Srusri, thanks for your question. The Britax Flexx second seat is suitable for children up to 17kg. Kind regards, the Britax team.
Loz Kasked
Can you use the click and go bassinet on this stroller with the unity adaptors?
1 answer
Support C.Britax
Hi Loz, thanks for your question. We would recommend the Flexx bassinet - https://www.britax.com.au/accessories/flexx-bassinet/ We would not recommend this configuration as we haven't tested the stroller frame with the Unity adaptors and the click and go bassinet. Kind regards, the Britax team.
Dezzyasked
How does everyone get past the storage issues when using both seats as the toddler uses the basket for their feet?
No answers
HCasablancaasked
Can you attach a buggy board to this pram? Which one works well?
1 answer
Support C.Britax
Hi HCasablanca, thanks for your question. We don't recommend the use of toddler/skate/stand on boards as we haven't tested them with any products in the Steelcraft range. Kind regards, the Britax team.
Kirra Nasked
Has anyone had any issues with the seat height for their older babies? Eg toddler age.
Thank you
1 answer
Support C.Britax
Hi Kirra, thanks for your question. The seat backrest is approx. 50cm in length. Kind regards, the Britax team.
Sinchan prasaiasked
Price please?
1 answer
Support C.Britax
Hi Sinchan, thanks for your question. The Flexx has an RRP $899 - https://www.britax.com.au/strollers/flexx/, Flexx Tandem pack RRP $299 - https://www.britax.com.au/accessories/flexx-tandem-pack/, Flexx bassinet RRP $299 - https://www.britax.com.au/accessories/flexx-bassinet/ and the Flexx Unity adaptors RRP $39.95 - https://www.britax.com.au/.../flexx-unity-baby-capsule-click-go-receivers/, kind regards, the Steelcraft team.
Astarinaasked
"Lauren" (3 Aug) mentioned the wheels falling off. Has anyone else had this problem?
1 answer
Sorry for the confusion here, bad wording on my part. Ive edited my review so it makes sense now. I’ve had no issues with the wheels, I just thought having the option to change them would be a good feature.
Kiri Fasked
Hi there. Can you please advise which car capsules can fit this pram? I see a Britax Unity can but i wasnt sure if a Maxi Cosi could or any other brand. Thanks!
1 answer
UPDATE: I called Britax and discovered the Britax Unity Neos or Isofix versions are the only capsules that fit the Flexx.
Jem jemasked
How would the Britax Flexx fair in a rural area?
1 answer
Do you mean over dirt and stuff? I push the pram over grass and sometimes dirt of it’s in the way and never had any issues. Super easy to push around
Simranasked
Whats the price for britax flexx pram with bassinet?
Kerrie Jasked
What capsule is compatible with the britax flexx?
1 answer
Support C.Britax
Hi Kerrie J, thanks for your question. The Britax Flexx stroller is compatible with the Unity ISOFIX capsule - https://www.britax.com.au/car-seats/britax-safe-n-sound-unity-baby-capsule-isofix-compatible/ and the Unity NEOS capsule - https://www.britax.com.au/car-seats/britax-safe-n-sound-unity-neos/ Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, The Britax Team.
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