Britax Safe-n-Sound Graphene Questions & Answers

Hi TRK123, thanks for your question. Age is used as a guide when determining when your child can be turned to forward facing. The height labels which are located on the left side of the seat (when facing the product) are used a rule as not all babies will grow at the same pace. Once your child reaches the first height marker, you have the option of turning him/her into forward facing or you can keep your child in rear facing until they reach the second height marker which then your child must turn into forward facing. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Britax Childcare team.

Hi Mary09, thanks for your question. The insert is a comfort item, not a safety item therefore, you may remove this item once you feel that your child no longer requires the extra padding. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Britax Childcare team.

Hi Andrea K, thanks for your question. Please call our consumer support team on 1300 303 330 so we can further assist you. Kind regards, the Britax Childcare team.

Hi Paulo S, thanks for your question. The Graphene + has thermo 5 fabric and memory foam on the inside of the fabric where as the Graphene just has the bamboo thermo 5 fabric.
The hardware and safety features are the same across all models, the only difference between the two is in the fabrics. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Britax Childcare team.

Hi Nikki, thanks for your question. Please email our consumer support team on [email protected] so we can further assist you with car seat comparisons between products. Kind regards, the Safe-n-Sound team.

Hi Saran, thanks for your question. Please contact our consumer support team on 1300 303 330 for spare parts pricing and availability. Kind regards, the Safe-n-Sound team.

Hi Nayim, thanks for your question. Both the Safe-n-Sound Millenia and Safe-n-Sound Graphene have the same Thermo5 fabric on the seats. Please see below link to our FAQs about Thermo5.
https://www.britax.com.au/faqs/thermo5-fabric/
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Hi Danielle, thanks for your question. The Safe-n-Sound Graphene only complies with the AUS/NZ standards. We suggest contact the country which you are travelling to enquire about their road laws and standards. Kind regards, the Safe-n-Sound team.

Hi Jean T, thanks for your question.
Graphene - Thermo 5 High Performance fabric with Bamboo Charcoal delivers the premium comfort your baby. The fabric is a knitted fabric which provides airflow and wicks moisture away, keeping your baby cool, dry and comfortable.
Graphene Tex series - Stain resistant and moisture repellent properties combined with Thermo 5 High Performance fabric makes it easy to clean on the go.
Graphene + series - Body conforming memory foam properties for premium comfort combined with Thermo 5 High Performance fabric.
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the safe-n-Sound team.

Hi Alm, thanks for your question. Please email some photos of the section of the seat which you are referring to at [email protected] so we can assist you further. Kind regards, the Safe-n-Sound team.

Hi Thenrymy, thanks for your question. The serial number is located directly underneath the restraint. If you require further assistance, please feel free to contact our consumer support team on 1300 303 330 or email us at [email protected]. Kind regards, the Safe-n-Sound team.

Hi Pippo, thanks for your questions. Please call our consumer support team on 1300 303 330 so we can further assist you with your questions in regards to the comparison between the two seats and the features. Kind regards, the Safe-n-Sound team.

Hi tan, thanks for your question. Please email our consumer support team on [email protected] so we can provide you with some further information in order to help you find a child restraint and assist you with product comparisons. Kind regards, the Safe-n-Sound team.

Hi tan, that's great to hear. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-sound team.

Hi Alicia, thanks for your question. The Safe-n-Sound Graphene + series and the The Safe-n-Sound Graphene Tex series are the same seat, the main difference is in the fabric. All safety features are the same between both seats. The + series is exclusive to Baby Bunting and the Tex series is available through selected independent baby retail stores. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the safe-n-Sound team.

Hi Kayla, thank you for your question. Please call our consumer support team on 1300 303 330 or alternatively, please email us [email protected] along with your contact details so we can assist you further. Kind regards, the Safe-n-Sound team.

Hi Angela, thanks for your question. The Graphene's highest shoulder marker is positioned at approx. 435mm. This is a convertible car seat that is suitable from birth to approx. 4yrs of age. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with you in further detail. Kind regards, the Britax team.

Hi Bri, thanks for your question. Britax Safe-n-Sound TEX Series combines Thermo5® High Performance fabrics with Nanotex® technology.

The combination of Thermo5® and Nanotex® creates an advanced fabric resistant to stains and moisture, providing comfort with hygiene and convenience.

This means when little accidents happen on the go, your seat is easy to clean and will continue to keep your little one comfortable.

The TEX Series incorporates liquid barrier technology, causing spills to bead up and roll off your seat without compromising on its look, feel or comfort. https://my.britax.com.au/tex-series/

Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us. Kind regards, the Britax Safe-n-Sound team.

Hi IHYM, thanks for your question. The Graphene car seats width is approx. 44cm and the Millenia is approx. 47cm. We would recommend that you visit your local baby shop as they will allow you to fit the seats into your vehicle to ensure suitability and fitment. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, the Safe-n-Sound team.

Hi Evelin D, thank you for you're question. The Safe-n-Sound Graphene is from birth-4 years (approx), therefore, can be used for a newborn. Id you have any further questions please contact us on 1300 303 330. Kind regards, the Safe-n-Sound team.