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Reviews

4.3

871 reviews
5
(672)
4
(62)
3
(12)
2
(19)
1
(106)
  • Product Quality
    4.7 (198)
  • Return Claim MadeYes (10) · No (201)
  • Warranty Claim MadeYes (5) · No (204)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.6 (167)
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Sonja

SonjaSydney, NSW

  • Verified customer

Great Experience

published

Love the bed and the lift system. The communication from the company around delivery was fantastic. I can’t fault my experience. Assembly was easy my 18 year old did it.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Alexandra M.

Alexandra M.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Furnished my whole house

published

Im so happy with the furniture..customer service is excellent, white glove delivery is so convenient...this is just a token of what I've bought... the furniture is beautiful without the overpriced tag

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Dilek T.

Dilek T.Greater Melbourne (Outer), VIC

  • Verified customer

The chair was excellent quality and as described on the website

published

I ordered a dining chair from the website. I was well informed of when my chair would be delivered. The delivery was great no issues. The chair arrived well packaged and great quality. Overall a great online shopping experience.

Product Quality
Shipping
Product Appearance As advertised
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  • Verified customer

We love our sofa!

published

I found the website really easy to use and the options were great, and prices too. Delivery to our regional town was quick and easy and we absolutely love our new SETA sofa with chaise. So comfy and stylish. Thanks

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Dorota

DorotaMelbourne

  • 4 reviews
  • Verified customer

Brosa Furniture

published

Great furniture by Brosa, very good and professional service.
Would definitely purchase more pieces in the future.
Great customer service and was a pleasure to deal with, thank you for your attention to detail while assembling the furniture for me:)

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Izzy

IzzyCentral Highlands and Goldfields, VIC

  • 2 reviews
  • Verified customer

So happy, original and creative pieces

published

Thrilled with furniture received. Beautiful bespoke mango wood bedroom pieces that were easy to assemble, just add legs and a luxurious bed head all excellent quality. Will buy Brosa again!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
TimnToots M.

TimnToots M.Greater Melbourne (Inner), VIC

  • Verified customer

Stylish, comfortable and practical

published

Needed some practical work furniture that was stylish and didn't make our apt look like just a work space but stylish to make home still beautiful and I found it at BROSA! Loved the work table was really stylish and a little special and after we tried the Espen Chair we bought a 2nd one as its comfortable, adjustable which is practical and again has nice style and fits in our space, with good color selections. We were super happy with the delivery service, all no contact and right to our door with great delivery teams. The prices and quality were pleasing too, so we spied some more furniture that will fit and are going back for more soon!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Samantha

SamanthaSydney, NSW

  • 2 reviews
  • Verified customer

Love my new dining table!

published

Excellent customer service and great quality. I am really happy with my purchase of the Romulus Dining Table! It looks exactly like the pictures shown on the website and the extendable feature is simple to assemble.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Michael

MichaelHunter Region, NSW

  • 4 reviews
  • Verified customer

Brosa furniture is A-class

published

Assembly is easy and quality is better than you see in pictures. Website is easy to use and delivery was quick. Quality is A+. Thanks Brosa. We love the lounge

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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rachnewport

rachnewportGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great quality and service

published

Beautiful, well made mid century furniture. The online shopping experience was easy and loved that items were able to be shipped within a couple of days. Got white glove service so furniture was assembled, moved to position and packaging taken away. Perfect.

Product Quality
Shipping
Product Appearance As advertised
Kim

KimGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

A table that we can’t find anywhere else

published

It is a perfect extendable table that we can’t find any better. It is good quality with beautiful patterns. Assembly is very easy to follow. I also can find other matching sets of chairs for it.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

The reviewer stated that an incentive was offered for this review

Irene

IreneSydney, NSW

  • Verified customer

I love my Brosa furniture.

published

I am satisfied with the quality of the furniture. I looked for a contemporary style but, at the same time, something that was different from the other stores. It's easy to assemble the furniture by yourself.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
  • Verified customer

Excellent service

published

From placing an order or receiving the good, had a good experience. I made payment easily on phone and when required was helped with good customer service. Delivery was on time.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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  • Verified customer

Bedside tables

published

The service is flawless. Delivery was delayed due to the COVID-19 situation but their communication was great. Our bedside tables were what we expected them to be :) Assembly was OK although one leg did not fit very well though we got around it.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
  • Verified customer

Beautiful, sustainably-sourced wood products with seamless delivery process.

published

I’m was so glad to find this store! We loved the design of the products and greatly appreciated that many of the woods were sustainably-sourced. The delivery and assembly process were seamless.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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  • Verified customer

Happy with product

published

Well made and looks good. Comfortable seat, but the edge of back rest is a little pokey when you sit back. Overall, does the job and has a small enough footprint for our space.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Reenie

ReenieGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Love my new Brosa furniture

published

I have bought three items from Brosa recently (desk, office chair and dining table) and couldn’t be happier with the products and service provided. The furniture is as nice as it looks on the website, is of a high quality and easy to assemble. The communication during the deliver process was excellent. Even one small issue I had with one of the pieces was dealt with quickly and professionally. I would highly recommend these guys. Thank you Brosa!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
  • Verified customer

Impressed!

published

Great quality product and the communications and the delivery process was very well managed. The tables are beautiful and exactly as shown online. I will definitely shop at Brosa again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
  • Verified customer

Impressive dining chairs

published

I took a risk and bought 5 dining chairs online and I happy to say i got much more than i ever hoped for! I love my chairs and they work so well!! Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Docker

DockerPerth, WA

  • 5 reviews
  • Verified customer

Couldn't be happier with my bed base

published

Bought a queen size upholstered gas lift bed base, easy to order on line. Delivered on time and courier contacted me twice to ensure delivery time was suitable. Easy to put together following Brosa's on line instruction video. Amazed at the difference it made the first time I slept on it. Completely satisfied with my purchase and wish I had done it earlier. Highly recommend this product.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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Questions & Answers

Stephanie L.

Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers
MEW

MEWasked

Hi, are the bed frames modular / easy to put together? How is the bed delivered? In a flat pack or easy to put together pieces?

1 answer
Joanne N.
Joanne N.

It arrived in the shape of the Ottoman (folded), nearly ready to use. just need to undo the packages of the matt. The packages is a square cube shape, as big as the folded Ottoman. As a small lady like me, I will need someone to help me in unpacking the package. other than that, close to 0 assembly. hope it helps?

Mcgmelbourne

Mcgmelbourneasked

I have ordered a number of pieces from Brosa in the last year and have been very happy. I am thinking about ordering a pair of custom armchairs in the same fabric for my lounge room, but recently read a concerning review. The customer said the chairs they received were different colours and Brosa were not helpful at fixing this problem. The chairs I am looking at would be more than $1000 in total and they take about 4 months the be made so it’s a lot of time and money. Does anyone have any experience of custom orders with chairs? Any issues with fabric on different pieces not matching?

No answers

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