Policy is good value. Easy to talk to over phone to organise. Have not made a claim as I've only been insured with them for a month.
Some of the reviews I have read are negative on claims, but everyone deserves at least one try.
And hopefully I never have to claim.
And if I do I hope that I have no trouble making a claim and it is honered.

Good value easy to organise. Company new to is so we’ll cast judgement if it continues next premium. Just hope if we have a claim the company will be just as helpful.

Lady was very helpful on the phone. This is the first time I have used this company. So can't say much more. But will be your insurance company, when my car is due.

After comparing a number of different insurers I found that budget direct seemed to be the best value for money. Online application was also easy to complete. Happy with process.

Policy was good value. I was able to reduce the cost, as I knew from the Brisbane floods, that I do not flood, so could exclude that. Reduced the cost.

My first year having joined with budget direct and since i haven’t made a claim I’m not sure about some issues but so far has been a good move to join.

Provided appropriate information to support individual research to make a purchase of home and contents insurance. Easy to talk to about policy options and excess amounts and adjustments for different scenarios

The person I spoke at Budget Direct sounds competent and engaging and able to advise me about the right car policy for me. And I ended up saving significant amount when compared with other insurance companies products.

Good value for money
Easy to navigate site
Better cover when compared to others
Have not made a claim at this stage
Just change to Budget after good reviews and thought time for a change

This is my first policy with Budget Direct. I chose them because the policy was good value and the price was competitive with my previous Insurer. It was easy to apply online and I am very happy with my policy.

Fantastic value for money
Easy to apply for
Detailed description and explanation of product
Currently been a customer for 2 months
Quick response time
Highly recommend for all your insurance needs

We’ve used Budget since moving to Australia, a little over 5 years, for all our insurance needs. We’ve trawled through the internet for better prices but always go back to Budget. It’s easy to set up online but if you have to speak to a representative they are brilliant. They call you back when they say their going to, something very rare.

It was easy to obtain a quote online. I made sure I was comparing exactly the same with my current policy with another company. It was much better value, so after 21 years and multiple policies with said company, I switched my Home and Contents to Budget.

Good value easy to set up 1 st time user very able and helpful staff ....find that a thirty word comment is gar too much hope this helps will comment further if claim made

I was with another insurer but inquiries revealed budget direct offered an excellent policy for much less than my previous insurer. Budget direct were easy to deal with with simple, uncomplicated systems. I look forward to being a long term customer.

Polite and friendly, offering lots of guidance, simple to organise by phone and get discount after having obtained an online quote. By far the least expensive quote in comparison to six other insurers.

perfect very happy with my Insurance wouldn't go to any other. I'm glad I chose budget direct. I recommend them. They were very helpful at explaining everything. Happy so far.

Other companies overinflated the dwelling value and you were unable to assess your own replacement value. I have built several homes and the one I had insured. My realistic replacement cost has allowed me to insure my property at a realistic cost thus a realistic insurance premium. Matt

I obtained a quote after my original home and contents insurance annual premium increased by well over $100- Great price and quick and friendly customer service. I highly recommend Budget Direct .