I received a quote for Landlord Insurance that was very competitive but after reading Budget Direct reviews rang them to double-check that I had cover if the tenant caused damage. Finding that I did not I asked for another quote to cover this aspect and discovered that it would be an extra $550. As a result it ended up not being much of a saving so I stayed with my old insurer. When I rang Budget Direct the assistant was very helpful but my advice would be to always double-check that you actually have the cover that you need.

rang them for a quote today and the male who answered had such a thick accent I could not understand him he said his name 3 times and each time I could not catch it, I asked what him about what excesses would be payable if a tenant run away without paying rent or done malicious damage to the property and he could not answer me even after putting me on hold for a long time, eventually, I said perhaps you should transfer me to your claim department where they deal with things like this daily and he did transfer me and I waited for about 15 minutes before hanging up in disgust as they did not want to answer the phone but the line to create a new policy had plenty of people answering but I could not understand the one I spoke with

The Landlord Insurance appears to be good value and covers the key issues.

It was easy to evaluate the package and compare my past insurance. The online application was easy to use

Policy looks to be good value and not too difficult to set up. I will know for sure after I make a claim, if I ever need to, and see how well that is processed.

Easy to deal with, Great value for equivalent product when compared with competitors, even had a laugh as we worked together to complete the application, the phone caller had an excellent telephone manner

Policy was easy to setup. Email reminder on the quote few days later made it convenient to accept the offer. The price was also competitive compared to other insurance providers.

My policy was very easy to set up and I was very happy with the process. I just hope if the time comes and I need to make a claim it's just as easy

A tennant renting my property caused 25 thousand dollars worth of damage. Budget direct called it malicious damage (which was not in the cover) and refused to pay out.

Budget direct covered very little insured events. Read the product disclosure statement very carefully before taking out insurance with them. Very disappointed with budget direct and also a little confused why so many people have given them a high rating as many other insurers give better cover for a lower cost.

Very good value and easy to get and set up. Should be no hesitation in renewing when the time know.Would recommend whenever I am asked by friends about house insurance.

My policy was good value. And it was very easy to set up and I am very happy about my new home policy. Looking forward to the next renewal experience.

Yes I when I enquired about a quote on line it was very easy, straight forward & a very competitive price so decided to go ahead & secure the house & contents insurance for our rental property with Budget Direct. We’re saving $30 per month from our previous insurer.

I feel my policy is good value & that should I have any issues Budget will “be there” for me! At this stage, my policy seems good value for money - hopefully, I shall not need it!

Good value and really helpful, made the process simple to change from my previous insurer. I would recommend budget direct as they always offer consistently good products, never claimed so cannot comment

Purchased Landlord Insurance cover from budget. Just been advised that the excess is $2500 and the max claimable is $5800. Absolute junk, do not purchase landlord insurance from budget direct.

Purchased landlord insurance over the phone to cover property, loss of rent etc and all was well until I made a claim. I had a government tendency agreement in place with my tenants as is the law in WA and all was by the book. Tenants missed lots of rent and damaged the property. I had signed before and after photos for evidence.

As an excuse for not paying these crooks used a term “Excludes loss or damage caused by you, a household member or someone who entered the home with your consent”.

In other words tenants are invited guests.
Well drrr “landlord insurance” sure you are going to have tenants.

Going to contact the ACCC anyway.

Whole process of setting up the insurance was quite easy. I did have some questions and was able to speak to a customer service person who was able to answer my questions.

Have 2 policies, very easy to set up. Staff extremely helpful, and efficient, explaining policies, what you need to claim for, etc. Also seem to be good price at this stage, haven’t made any claims yet though!!!

Policy was the best value around and with the assistance from the easy phone conversation it was set up in no time. Would recommend budget to anyone
that's after a landlord policy. Thanks budget. Roymarshall