Love my Bugaboo stroller. Purchased with my first brand new five years ago and it’s still in as new condition with my second. Absolute quality in every sense of the word. Easy to manoeuvre, collapse and open, smooth ride for bub and can take a beating without showing its age. Highly recommended if you want longevity, more expensive than other brands but totally worth it!

I accidentally ordered an incorrect upgrade item as a gift for my sister. When I realized (4 weeks later when I gave her the items), I was devastated. I called the Sydney phone number provided on the invoice and spoke with a lovely lady, Alexandra, who managed to find the correct item (that was showing as out of stock on their website) and express posted it to me and refunded the original item that I mistakenly purchased.

had my bugaboo 4 months and brake cable snapped and have been calling bugaboo australia head office for months about getting replacement cable and no one answers the phone its answering service and no body has replyed the retailer doesnt stock them its only for supplier, but no one returns my calls..............no back up service and now have a dangerous product with no spare part to fix... not happy
light product easy to use
no back up service or spare parts, supplier doesnt want to know about it, retailer just wants the sale and cant help,all a pack of liers with fake promises..