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13 questions from our users
Fatima S.asked
My 2018 Fox wheel alignment is off. It leans to the left. How can i adjust? Is this covered under warranty?
1 answer
Customer ServiceBugaboo
Hi Fatima S.
Please reach our to our customer service team as they can assist with anything relating to service and warranty!
https://service.bugaboo.com/GeneralQuestionForm?lang=en_AU
Thanks,
The Bugaboo Team
TheShaufasked
Will a Bugaboo Cameleon rain cover and Maxi Cosi adapters fit on a Bugaboo Fox?
4 answers
Customer ServiceBugaboo
Hi there,
The Bugaboo Cameleon rain cover and maxi cosi adapter is different to the Fox rain cover and maxi cosi adapter. They have different measurements and attach differently.
Thanks,
The Bugaboo Team
Thank you! So no Cameleon adapters will work on the Fox? But old Buffalo adapters work on Fox correct?
Customer ServiceBugaboo
Older Buffalo adapters that were manufactured before the release of the Fox have not been tested on the Fox. The current Buffalo/Fox adapter has been tested with the Fox and is compatible.
I hope this helps.
The Bugaboo Team
Veslemoyasked
Does the bugaboo fox 2 sun canopy fit the old bugaboo fox?
1 answer
Customer ServiceBugaboo
Hi there,
It sure does :)
They use the same canopy wires and clamps.
The Bugaboo Team
Sarahasked
Hi does the bugaboo fox sun canopy fit the new fox 2 pushchair?
Thanks
1 answer
Customer ServiceBugaboo
Hi Sarah,
Yes these will be compatible :)
Thanks,
The Bugaboo Team
Jake K.asked
Hi I am looking for the plastic stiffeners for the Bugaboo Fox bassinet.
Do you sell them?
Also, is the sun canopy supposed to retract all the way on the bassinet?
3 answers
Customer ServiceBugaboo
Hi Jake K.
Please contact our service department on 0290910322 if you are unable to source the item on our website.
The sun canopy can retract fully when on the bassinet.
The bugaboo team.
Thanks for the promt response.
My sun canopy is not retracting fully - am i doiing something wrong?
Customer ServiceBugaboo
Hi Jake K.
We suggest re assembling the sun canopy wires and clamps.
Please send through some images to [email protected] if the issue still persists.
The bugaboo team.
Maddisonasked
Hello, has anyone else had issues with one side of the bugaboo fox canopy being stiff when extending it... one side opens fine but the other seems to lock/click and then open but it takes some effort and doesn’t extend at the same time as the other side...
1 answer
Customer ServiceBugaboo
Hi Maddison,
Please send through an image of your canopy to our customer service team and they will assist you with this :)
[email protected]
Thanks,
The bugaboo team
Robs Real Reviewsasked
Are the fox canopies compatible with the Buffalo? If not what canopies are?
1 answer
Customer ServiceBugaboo
Hi Robs Real Reviews,
The bugaboo fox sun canopy is not compatible with the buffalo. The bugaboo donkey sun canopy however is compatible with the buffalo.
Joy H.asked
I have a Fox, just wondering which breezy canopies are compatible if purchasing one second hand
Gemmaasked
Would the fox hood fit on the buffalo?
No answers
elleasked
I have tried this pram out multiple times in the shop and the folding seems really complicated. People keep mentioning a single fold but on website only shows this for stand storage not for a car as doesn't fold very flat. Also cannot see videos for folding with chair parent facing or with bassinet as per some claims. Am I missing something?
No answers
Vanasked
Hi,
I have just bought the fox. I am wondering does the fabric set (apron and canopy) of cameleon 3 suitable on fox? Trying to find pink apron but no pink fox apron to be found anywhere. Instead, found the fabric set for cameleon 3 available in soft pink. Need to confirm it will fit on fox before purchase. Awaiting your prompt reply. Thank you.
1 answer
Customer Service N.Bugaboo
Hi Van,
Thank you for your inquiry, the bugaboo cameleon3 canopy will fit the Bugaboo Fox, however the canopy does not have a slit in the back for the recline handle, which is not a problem for the basinet but will be an issue for the seat. Unfortunately the apron is not compatible.
Please let us know if we can assist with anything else
the team at Bugaboo
Flowerasked
Will the fox seat frame fit on the buffalo chassis?
1 answer
Customer Service N.Bugaboo
Hi Flower,
The Bugaboo Fox seat is not compatible with the Bugaboo Buffalo.
Please let us know if you need any further assistance.
the team at Bugaboo
Jem Jemmasked
Is it all terrain? Also it is suitable for tall babies?
1 answer
My son is 3 which is already big for a stroller like this. But basically his feet have hung over the edge of the footrest since he was one year of age (firstly with the chameleon 3 and now with the fox) he has always been very tall fir his age so it may not be an issue for most kids u til 18mos.
If he were the type to bend his knees to fit, I feel as though he would be more comfortable, but every time I place his feet in the footrest (which bends his legs almost 90 degrees) he just moves them down so that the footrest is against his calves, which looks uncomfortable to me but what do I know!
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