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Reviews

4.5

17 reviews
5
(13)
4
(2)
3
(0)
2
(1)
1
(1)
  • Customer Service
    5.0 (1)
  • Job Satisfaction
    5.0 (2)
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Prompt and thorough

published

Buy Wise Inspections was recommended by a trusty real estate agent friend.
I had seen a property and needed to make a quick decision to purchase but was hesitant as all that was needed was a building and pest inspection. Tanya from Buy Wise patiently understood my urgency and within a few hours was able to organize an inspector. The inspection happened really quickly and I was very impressed with the thorough informative report with great photos. Based on this report I put in an offer and am happy to say that I am now the owner of the property of my dreams. Thank you Buy Wise!

Customer Service
Job Satisfaction
1 comment
Buy-Wise Inspections
Belinda B.Buy-Wise Inspections

Hi Sandra. Thank you for your positive feedback. I am pleased the property worked out for you and that we where able to support this process promptly. Enjoy your new home. :)

Rachel B.

Rachel B.Greater Melbourne (Outer), VIC

Brilliant customer service!

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From start to finish, I can't fault them. Professional, friendly, understanding and honest. thanks guys for all your help, it gave us peace of mind in what has been a crazy time. thanks again



Job Satisfaction

Great service, really efficient & supportive.

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Buy Wise arranged a building and pest within 2 days from my initial contact. It's for an investment property for us and they had an opening within 24 hours from the initial phone call so a discount for that service (on the same day afternoon) was offered. This was brilliant, as I was travelling in regional Victoria at the time, so they were in contact with the agent and all was sorted for 2.30pm that day.
Only issue I had was being able to access the report 24 hours later, but apart from that, really thorough and very professional. Highly recommend. We've used them on 2 properties now and will continue to do so!

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Friendly and thorough service!

published
1 comment
Buy-Wise Inspections
Belinda B.Buy-Wise Inspections

Thank you so much for taking the time to share your recent experience us! We are so pleased to read you were happy with our service and on behalf of the Buy Wise team we will you all the best!

Fantastic Service

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Brilliant service from Both Pete and Rowan.

All my questions were answered in a straight forward way, no sales bluff or bluster.

My reports were both concise and informative. Both of which I received with 12 hrs of the inspection.

The boys picked up things my electrician missed.

Highly reccommend Buy-wise.

1 comment
Buy-Wise Inspections
Belinda B.Buy-Wise Inspections

Hi Simon, thank you letting us know what you thought of our service! It is so great to read what our customers think so we can make improvements or confirm that our team are delivering what we say. On behalf of the team we wish you all the best!

JamesB

JamesBMelbourne

A Very Stressful Experience.....

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jentre56

jentre56

  • 2 reviews

Inspection On New House

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We feel we wasted $595 to be told of issues we already new about beforehand.

Will not use again in the future.

Excellent service, well organised company!

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I requested an inspection using Buy-Wise's online form, i was promptly given a call within about 1 hour, all the details explained, shortly later received further details and payment options via email.

Buy-Wise then completely organised every with the real estate agent and the inspection was done 9am the next morning, I didn't have to do a thing! I was able to view the report around 2.30pm that day via their easy to navigate website. The report went beyond my expectations and was very thorough with photos of everything, including general house photos, Rooftop, inside the ceiling, tiling etc with detailed descriptions of any noted issues.

Thanks for an excellent experience, will definitely recommend your services to my friends!

Heyley

HeyleyMelbourne

  • 3 reviews
  • 1 like

STRONGLY RECOMMENDED

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Shaun O

Shaun OMelbourne

  • 14 reviews

Quick, reliable, attentive and overall outstanding customer service

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still waiting

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We were happy with the work that was carried out on our property until you ring for inquire about part of the report
I rang twice said will get back to me on that day we are still waiting 7 days latter so at this stage we think it is a lost cause also much to late for our contract

Sunil kumar

Sunil kumarCampbellfield

  • 3 reviews
  • 6 likes

The Best Service Ever

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I convey my sincere thanks to the Buy Wise team, who were highly professional and very helpful in completing my building inspection report. The report itself was a masterpiece.

Would highly recommend their services without any doubt!!!

vchandm23

vchandm23Melbourne

  • 3 reviews
  • 5 likes

Simple and awesome

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Amazing service and worth every penny. First class service from these people. What I liked about their business was their simplicity and honestly, they dont want to simply scare you with fake reviews so that they can hook up vendors for further fixes for your houses. I would recommend these guys to anyone in Melbourne.

1. you will be given a report with pictures even if you are not present during the inspection (report can be exported to pdf file from their website)
2. Detail description and its severity of the issue identified. (References will be provided if needed to be fixed )
3. A Dog "Bluey" will be one of the main inspector to identify pests.

excellent

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I checked the review carefully from this website and others to select buy-wise inspections, and the decision is absolutely right. would recommend to anyone that is looking for a house inspection done.

Highly recommended

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Highly recommended,, prompt and professional. Knowledgeable. Excellent customer service, if only all the companies will be like buywise, then the world would be a better place to live in,

Will call them again in the future

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JessV

JessVMelbourne

  • 57 reviews
  • Verified customer

Highly recommend

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These guys are worth every cent! We were quoted $635 to do a pre purchase inspection in South East suburbs. We thought that was a little pricey but once i saw the inspection being carried out, i was more than happy with that price. Two inpsectors work at once, one doing building and the other doing pest inspection. They even bought their termite detection dog which was so unique. They checked every single inch of the house, from roof to foundations and were so friendly and helpful. Highly recommend buywise to anyone looking at purchasing a home.

Bazza

BazzaMelbourne

  • 8 reviews
  • 10 likes

These guys are so good I have used them more than once

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