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Reviews

4.7

263 reviews
5
(213)
4
(32)
3
(5)
2
(5)
1
(8)
  • Value for Money
    4.8 (189)
  • Plan Type
    • Post-Paid Sim Only (119)
    • Pre-Paid Sim Only (44)
    • Post-Paid with Phone (16)
  • Customer Service
    4.8 (186)
  • Local Reception
    4.5 (176)
  • Transparency
    4.7 (177)
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  • Verified customer

Fantastic value for money.

published

My use is 99% phone only and I haven't experienced any issue with dropouts. Service is good and pricing is excellent.
The few times that I use data it is fast enough for my use.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid Sim Only
See all answers

Review collected in partnership with C Mobile

  • Verified customer

No fuss great service

published

C Mobile offers great service and plans. On the few occasions I've needed to contact C Mobile the replies and help have been prompt and helpful and nothing is too much trouble. I'm a very happy customer.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$23.00
Included Data per Month4 GB
See all answers

Review collected in partnership with C Mobile

Pat

PatMetropolitan Adelaide, SA

  • Verified customer

Great service, affordable flexible plans!

published

We have always enjoyed good service, reliable network coverage and prompt, friendly replies to any queries. We'll be staying with C Mobile.....when you're on a good thing, stick to it! Pat

Customer Service
Transparency
Value for Money
Local Reception
Plan Cost per Month$16.90
Included Data per Month2 GB
See all answers

Review collected in partnership with C Mobile

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Nick Logan

Nick LoganPerth, WA

  • 3 reviews
  • Verified customer

Very good price and great support

published

I have been a Cmobile customer for over 3 years and have always found them to have very competitive prices, The Vodafone coverage that they use on the Red plan has always worked for me. There are always other companies that can sometimes match or slightly beat Cmobile prices but the main thing that stops me thinking about moving is the awesome service. Every query or problem that I have had has always been answered promptly and the problem has always been resolved. I thoroughly recommend Cmobile.

Customer Service
Value for Money
Plan TypePost-Paid Sim Only
Plan Cost per Month$9.99
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

All Good

published

Good network with low operation cost. Much affordable price with good customer service. Data speed is good but will be happy if will give more data. Overall best plans available

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

Evon

EvonPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Another satisfied customer. Highly recommended.

published

Brilliant customer service. Very pleasant to deal with. Had a couple of issues when I switched provider and they were easy to reach and problems were dealt with promptly. I am very pleased with Cmobile. Have zero negative comments. Keep up the awesome work.

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Included Data per Month2 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Great customer service

published

Customer service very good, so easy to get in touch & have a normal conversation.
Pretty satisfied at present with CMobile...i live in the bush so always have great service to talkkkkkk

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month3 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Good on the whole

published

I have a drop out when I do the first call but call back and its ok, It has only just started this. other wise I am very happy with CMobile

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month$9.90
See all answers

Review collected in partnership with C Mobile

Eugene Simpson

Eugene SimpsonSydney Surrounds, NSW

  • Verified customer

I love it. It is great value for money but it not perfect.

published

The vodafone network seems to be fragile at best. On (Good) Friday afternoon last week I had no internet connection. I dont know when it came back on but think it was not there on Saturday afternoon. I checked again on Sunday and it was back. This is perhaps the longest outage I am aware of but there was no text message or any explanation. I know the setup with Cmobile but would have been nice to have information.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month4 GB
See all answers

Review collected in partnership with C Mobile

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  • Verified customer

customer Service is outstanding

published

I have not experienced any issues of concern with data or dropouts. The network coverage is very good, only time I didn't have great coverage I was on the Murray River in a house boat.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Excellent Price and Service

published

Australian based customer service. Choice of Telstra or Vodafone networks. Good value at each price point.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
See all answers

Review collected in partnership with C Mobile

Patricia Cowell

Patricia CowellSydney, NSW

  • Verified customer

100% Perfect Service

published

Very happy with the mobile service. 100% perfect!
Especially with being able to talk immediately to a very helpful and friendly Australian gentleman
when I needed to replace a lost SIM card.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$44.80
See all answers

Review collected in partnership with C Mobile

Marisa

MarisaGreater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Extremely happy with coverage! Customer service is amazing

published

Very reliable! We live in a new estate and the big names out there have no coverage in our area! C Mobile were extremely helpful! All set and loving it!

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$44.00
Included Data per Month10 GB
See all answers

Review collected in partnership with C Mobile

ABB69

ABB69Launceston, TAS

  • Verified customer

FANTASTIC! Australian business delivering great service, not just talking about it!

published

From the first contact all of my interactions with the CMobile team has been absolutely first class.
Switched from Telstr..... because of poor customer service and overseas call centres.
When I call the CMobile staff they are located in Australia and actuall know where Tasmania is...

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$29.00
Included Data per Month5 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Mixed

published

Down load speeds can vary greatly
Depending on area . Coverage is good in most places in Australia. Patchy coverage overseas with high prices so not good value makes satellite phone prices look good

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month$29.95
See all answers

Review collected in partnership with C Mobile

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Ralph

RalphGold Coast

  • 6 reviews
  • Verified customer

Good company

published

Have the odd dropout when my wife who has amaysim doesn't. Otherwise pretty good coverage. Streaming is fine when when service is available. Customer service is good, always helpful and prompt.

Customer Service
Value for Money
Local Reception

Review collected in partnership with C Mobile

  • Verified customer

Used to be awesome, but focus on customer service is slipping.

published
Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers
1 comment
C Mobile
Yasmin C.C Mobile

Review collected in partnership with C Mobile

Kathleen Halloran

Kathleen HalloranIllawarra, NSW

  • Verified customer

Exceptional service at a great rate

published

I am very happy with C Mobile as they have delivered exceptional quality service at a much cheaper rate than my previous service provider. Very helpful people to deal with regarding any inquiries and the plans I have for my son and myself suit our needs perfectly. Happy to recommend them to anyone.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers

Review collected in partnership with C Mobile

Nicko

Nicko

  • 2 reviews
  • Verified customer

Very pleased with C Mobile

published

Except for one incorrect account I have been very happy with C mobile. They responded quickly and resolved the matter. I had been with telestra and changed due to the pricing plans on offer. Our coverage here is so bad we have to use an external antenna which means I cannot use a "Smart phone" but this is not C Mobile's fault. Happy to recommend them.

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$16.90
Included Data per Month0 GB
See all answers

Review collected in partnership with C Mobile

  • Verified customer

Great service

published

Needing a plan that doesn't cost, C Mobile delivers. Coverage is excellent. When requesting a call back they deliver. When new plans arrive they pass them on. Overall, C Mobile meets our needs.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$19.95
Included Data per Month3 GB
See all answers

Review collected in partnership with C Mobile

Page 2 of 14
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Questions & Answers

Lammy

Lammyasked

Do you have a human Customer service number to call ?

4 answers
JohnCM
JohnCM

Yes - a person in Australia answers support calls and in my experience have been superb.

Lammy
Lammy

Which carrier does your lines run through and what is the coverage in Lyneham act any surrounding black spots?

Lammy
Lammy

What is phone number can I call to speak with customer support?

Carl A M

Carl A Masked

I recently changed provider from Vodafone to cmobile (Telstra) sim but am unable to receive reception where I live in Red Hill Victoria. I notice that cmobile also offers Vodafone service. How do I change from my current sim?
Additionally, members of my family also fail to receive service from both Optus as well as Telstra and service from both is not available in my area. Carl Marshall

No answers
Amelia C.

Amelia C.asked

Can you phone internationally for free with C Mobile ?
I don't think Circles.Life offers free international phone calls.

Can I keep my current Vodafone post-paid number with C Mobile ?

2 answers
DHC
DHC

As far as I know, when I asked C Mobile (who are actually in Australia, so do speak real English!), you can choose Vodaphone or Telstra as the carrier of your particular service, so you get whatever those carriers provide. C Mobile suggest it is cheaper to get a foreign card when you go overseas as a best option for international travel. As to calling overseas from here, I don't do it, but the C Mobile help desk people have been very good to deal with, so just give them a call. They have a web site. Cheers DC

Amelia C.
Amelia C.

Will do so thanks DC. Interesting that C Mobile gives you the choice of either Vodafone or Telstra.

Get an answer from our members and C Mobile representatives

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