- Verified customer
Fantastic value for money.
My use is 99% phone only and I haven't experienced any issue with dropouts. Service is good and pricing is excellent.
The few times that I use data it is fast enough for my use.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
No fuss great service
C Mobile offers great service and plans. On the few occasions I've needed to contact C Mobile the replies and help have been prompt and helpful and nothing is too much trouble. I'm a very happy customer.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
PatMetropolitan Adelaide, SA
- Verified customer
Great service, affordable flexible plans!
We have always enjoyed good service, reliable network coverage and prompt, friendly replies to any queries. We'll be staying with C Mobile.....when you're on a good thing, stick to it! Pat
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Find out how C Mobile compares to other Mobile Phone Service Providers
Know better, choose better.
Nick LoganPerth, WA
- 3 reviews
- Verified customer
Very good price and great support
I have been a Cmobile customer for over 3 years and have always found them to have very competitive prices, The Vodafone coverage that they use on the Red plan has always worked for me. There are always other companies that can sometimes match or slightly beat Cmobile prices but the main thing that stops me thinking about moving is the awesome service. Every query or problem that I have had has always been answered promptly and the problem has always been resolved. I thoroughly recommend Cmobile.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
All Good
Good network with low operation cost. Much affordable price with good customer service. Data speed is good but will be happy if will give more data. Overall best plans available
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
EvonPerth, WA
- 2 reviews
- 1 like
- Verified customer
Another satisfied customer. Highly recommended.
Brilliant customer service. Very pleasant to deal with. Had a couple of issues when I switched provider and they were easy to reach and problems were dealt with promptly. I am very pleased with Cmobile. Have zero negative comments. Keep up the awesome work.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
Great customer service
Customer service very good, so easy to get in touch & have a normal conversation.
Pretty satisfied at present with CMobile...i live in the bush so always have great service to talkkkkkk
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
Good on the whole
I have a drop out when I do the first call but call back and its ok, It has only just started this. other wise I am very happy with CMobile
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Eugene SimpsonSydney Surrounds, NSW
- Verified customer
I love it. It is great value for money but it not perfect.
The vodafone network seems to be fragile at best. On (Good) Friday afternoon last week I had no internet connection. I dont know when it came back on but think it was not there on Saturday afternoon. I checked again on Sunday and it was back. This is perhaps the longest outage I am aware of but there was no text message or any explanation. I know the setup with Cmobile but would have been nice to have information.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Find out how C Mobile compares to other Mobile Phone Service Providers
Know better, choose better.
- Verified customer
customer Service is outstanding
I have not experienced any issues of concern with data or dropouts. The network coverage is very good, only time I didn't have great coverage I was on the Murray River in a house boat.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
Excellent Price and Service
Australian based customer service. Choice of Telstra or Vodafone networks. Good value at each price point.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Patricia CowellSydney, NSW
- Verified customer
100% Perfect Service
Very happy with the mobile service. 100% perfect!
Especially with being able to talk immediately to a very helpful and friendly Australian gentleman
when I needed to replace a lost SIM card.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
MarisaGreater Melbourne (Inner), VIC
- 3 reviews
- Verified customer
Extremely happy with coverage! Customer service is amazing
Very reliable! We live in a new estate and the big names out there have no coverage in our area! C Mobile were extremely helpful! All set and loving it!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
ABB69Launceston, TAS
- Verified customer
FANTASTIC! Australian business delivering great service, not just talking about it!
From the first contact all of my interactions with the CMobile team has been absolutely first class.
Switched from Telstr..... because of poor customer service and overseas call centres.
When I call the CMobile staff they are located in Australia and actuall know where Tasmania is...
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
Mixed
Down load speeds can vary greatly
Depending on area . Coverage is good in most places in Australia. Patchy coverage overseas with high prices so not good value makes satellite phone prices look good
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Find out how C Mobile compares to other Mobile Phone Service Providers
Know better, choose better.
RalphGold Coast
- 6 reviews
- Verified customer
Good company
Have the odd dropout when my wife who has amaysim doesn't. Otherwise pretty good coverage. Streaming is fine when when service is available. Customer service is good, always helpful and prompt.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
Used to be awesome, but focus on customer service is slipping.
I was originally with Vodafone for about 10 years, but eventually left due to their customer service going from fantastic to awful within the last three years. I then went with Telstra, mainly for the better coverage, but after several years of putting up with their dreadful customer service, I found CMobile and switched. Initially it was great, as I had the superior coverage of the Telstra network but with great customer care from an Australian based team. The fact that it was Australian owned was even better, and I did all I could to support ...Read more
"the little bloke" by telling all my friends and family about CMobile, many of whom became customers themselves. Lately however, this customer focus has seemingly becoming less apparent. Over several recent months I've had to call CMobile multiple times regarding the same issue before eventually something was done about it, despite numerous assurances and promises each time. The entire experience was needlessly drawn out and incredibly frustrating with little consideration given to my inconvenience, whereas once this had been a strong priority with CMobile. Although the original problem has finally been resolved, I now have to contact CMobile once again to find out why my most recent bill has not been adjusted accordingly, despite their promise to do so when I last called. This is not the first instance of this kind; time and again I have had to follow up with CMobile after being assured my bill would be correctly adjusted, only to subsequently receive a bill with no adjustments made at all. This has occurred far too often to be human error, and I suspect that it is merely hoped that I will either forget and not notice the error when I receive my bill, or give up in frustration and simply pay the outstanding amount because I can't be bothered calling back all the time. This is an intentional strategy often used by the big telcos, but it's something I think CMobile can ill-afford to employ (inside scoop: my ex-wife worked for Telstra in their customer service division before it went offshore, and this was a ploy they were instructed to use by their supervisor). Recently when CMobile introduced new (and cheaper) mobile plans, no attempt was made on their part to notify their existing customers of the new plans. I only happened to find out by pure chance. When I brought this fact to their attention and suggested a blanket email be sent out to all customers, I was told that an email should have already been sent out and that they would look into it. No email was subsequently received either by myself nor anyone else I know who is with CMobile. This sort of deliberate deception is disgraceful and shows a complete lack of respect or appreciation by CMobile towards their loyal customers. Frankly, CMobile doesn't have the corporate size or market dominance to be able to afford to treat their customers in this way. Even Vodafone found that out, the hard way. I'm now looking for an alternative provider.1 comment
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Kathleen HalloranIllawarra, NSW
- Verified customer
Exceptional service at a great rate
I am very happy with C Mobile as they have delivered exceptional quality service at a much cheaper rate than my previous service provider. Very helpful people to deal with regarding any inquiries and the plans I have for my son and myself suit our needs perfectly. Happy to recommend them to anyone.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Nicko
- 2 reviews
- Verified customer
Very pleased with C Mobile
Except for one incorrect account I have been very happy with C mobile. They responded quickly and resolved the matter. I had been with telestra and changed due to the pricing plans on offer. Our coverage here is so bad we have to use an external antenna which means I cannot use a "Smart phone" but this is not C Mobile's fault. Happy to recommend them.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
- Verified customer
Great service
Needing a plan that doesn't cost, C Mobile delivers. Coverage is excellent. When requesting a call back they deliver. When new plans arrive they pass them on. Overall, C Mobile meets our needs.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with C Mobile
Questions & Answers
Lammyasked
Do you have a human Customer service number to call ?
Carl A Masked
I recently changed provider from Vodafone to cmobile (Telstra) sim but am unable to receive reception where I live in Red Hill Victoria. I notice that cmobile also offers Vodafone service. How do I change from my current sim?
Additionally, members of my family also fail to receive service from both Optus as well as Telstra and service from both is not available in my area. Carl Marshall
No answers
Amelia C.asked
Can you phone internationally for free with C Mobile ?
I don't think Circles.Life offers free international phone calls.
Can I keep my current Vodafone post-paid number with C Mobile ?
2 answers
As far as I know, when I asked C Mobile (who are actually in Australia, so do speak real English!), you can choose Vodaphone or Telstra as the carrier of your particular service, so you get whatever those carriers provide. C Mobile suggest it is cheaper to get a foreign card when you go overseas as a best option for international travel. As to calling overseas from here, I don't do it, but the C Mobile help desk people have been very good to deal with, so just give them a call. They have a web site. Cheers DC
Will do so thanks DC. Interesting that C Mobile gives you the choice of either Vodafone or Telstra.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Yasmin C.C Mobile
Hi Not Happy Jan, sorry to hear of your disappointing experience with us. We would be happy to discuss your concerns and hopefully resolve so you can remain a customer. We do take customer service ext... Read more
remely seriously and we certainly do not deliberately deceive our customers. If you would be willing to call or email our support team we would be happy to discuss this directly with you.