Cable Chick Customer Service and Product Quality? 10/10?
Needed a specific type USB cable, went to the Cable Chick website, filled out the details, paid by debit card and presto 3 days later I had the cable in my hands through standard post. Well done again good people of Cable Chick! I'll be purchasing more stuff from you in the future.
Crap Express delivery, don't pay extra for it
Paid extra $12 for express post so I would have it in two days, So much for that, Took 4 days too arrive and came by normal postman letter box delivery Australian post. Never buying anything from this site again. You will be better off going into your local store.
- Verified customer
Excellent range of quality cables
I've have been very happy with my orders from Cable Chick, I've not had any issues. Communication is very clear either by email or voice. Dispatch and delivery times have been spot on. When I need advice on a product specification or a recommendation I know it is an answer I can depend on.
I can highly recommend Cable Chick.
Great Company To Deal With
I've now dealt with their Capalaba store [QLD] several times now and they have been terrific, asked to test some HDMI cables before I bought them and wasn't a problem, the cables tested fine, reasonable prices and really decent service, my goto store for any cabling what so ever, Very highly recommended.
- Verified customer
They maintain a very high standard year after year
These guys are very impressive with how quickly they deliver cables. When you need a cable it's tempting to go out and get one immediately from a retail store and pay through the nose for it. When they deliver quality products so quickly there's no need.
I ordered a 4K HDMI cable from Cable Chick. I was advised that the item was on back order and they offered a 10% discount (fantastic!). Once the item was on it's way the communication from Cable Chick was prompt and tracking was easy. Happy with the service and item I received.
Always prompt, excellent service and products
I've always had exceptional service from Cable Chick, which is why they're my 'go to' place for cables that aren't the standard lengths held by other stores, and for adapters and connections that aren't the norm either. And the quality of the cables is always exceptional. Everything is described in detail on the website so there are no questions or surprises about what you're getting. The ordering and purchasing process is simple for the user, and the goods are packaged well and sent very quickly, with a tracking number.
Should have gone to Cable Chick
In two cases, not knowing what to call the items I wanted was the only thing that prevented my finding them within a minute or so. Otherwise finding what is required is a cinch.
Having searched high and low for a particular adapter and being told it was not available (Harvey Norman, JBHifi and Jaycar), then finding it (and many variations thereof) at Cable Chick caused me to browse your website and be amazed and educated about the huge range of adapters and connectors available.
All products I have bought have been quality. The phone cables w...
- Verified customer
Great Service, price and quality
I have ordered many items from cable chick and they have always met or exceeded my expectations (particularly when the fault was mine). Goods have always arrived quickly and being able to talk to someone who understands what I am talking about is a massive bonus. Highly recommended!
Pro Series 10m 1 RCA to 2 RCA Subwoofer Y-Cable
Two words to sum you up. You Rock!
Website is well laid out, ordering was easy, price was great and product dispatched promptly so an A1 ordering experience.
When I received the product it was of high quality and exceeded my expectations. No interference whatsoever. They look fantastic too.
Overall, I will buy from again and wholeheartedly recommend Cable Chick.
iPad charger cables do not work
I purchased 2 charger cables for my IPad. Price is good and the delivery was prompt but neither of the cables work. They do not fit into the IPad without being forced. If you jiggle the connection you appear to eventually get the cable to deliver a charge but it is so slow that you need to leave the IPad off at least 12 hours for it to charge. I am also concerned that forcing the cable connection into my IPad will damage it.
- Verified customer
Perfect product. excellent customer service and fastest shipping. will surely recommend!
Cable chick has gone above and beyond to meet my need of finding a tv bracket for my 65" samsung tv. I had a special case as I had a wall bracket installed in my newly bought home and I wanted to find brackets that will be compatible with the tv and also with the wall plate.
Cable chick was the only company who worked with all the measurements I gave and send me the perfect product . It was shipped to me within 18hrs of putting an order. I could not think of any faster shippling from brisbane to Sydney .
It was a pleasure being their customer.
Just what I wanted
The 2-port DVI switch arrived very promptly, as had a previous order, and I'm very happy with it. It looks good and, most importantly, works very well I even like the auditory feedback it gives when I switch from one screen to the other.
I'm always impressed by the variety of gear that Cable Chick has. It's reassuring to know that anything in your catalogue or online is within easy and prompt reach.
Great customer service, secure encrypted purchasing and promt delivery.
Having made the mistake of buying an av/s-video to HDMI converter, to bridge the gap between my old hifi amp to my modern tv, I bought a shocker on Ebay. Lesson learned as it didnt work, (and now out of pocket), I decided to contact "Cable Chick" after a Google search where they appeared top in their search category. The guy who answered the phone was more than happy to answer my questions and ease my concerns regarding avoiding buying another dud unit! The offer of a 5 years replacement warranty helped and a 30 day returns offer for a refun...d, should the goods not work, sealed the deal. I'm proud to say the Avencore Composite and S-video to HDMI Converter works a treat and has bridge the gap from old to new tech. I look forward to furthering my custom with Cable Chick for future purchases. Well done guys...
Definitely the "Go To" place for my cable needs.
Found the site by word of mouth and was very impressed with the site and navigation layout.
Ample stock was available which is a rarity theses days and the the turn around time was fantastic. I live fairly close but could not have driven to the store that afternoon before it closed and so I opted for delivery and it arrived at my house early the following morning. Packaging was adequate and the contents were definitely of a superior quality compared to similar products on other sites. Will continue to use 'Cable Chick'
Would Purchase Again :)
Firstly I would like to commend Cable Chick for their website information. If it weren’t for the product descriptions I never would’ve found the cable I needed (I didn’t even know it existed at first.) Then when I found it I was a bit wary about purchasing it since it was not “cheap” so-to-speak. But it came in a timely manner, I am very happy with the quality and it is working well.
Fit for purpose. Reasonable price.
I needed a usb extender that I could keep plugged in but was unobtrusive and durable enough to be used a lot. The coil gives it extra reach if I need it. Seems good quality so far. If it fails too soon, believe me, I'll update this review and let you know.
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Questions & Answers
With respect I note your advertised prices for the mobile phone stands and I am flabbergasted to see the prices as I have bought some, not ORICOM admittedly but hey....where are they manufactured.....
They costed me about A$12.00 for 2 and the stands for my Samsung Galaxy Tab S6 10" A$10.00 for 2 as well except that the latest are manufactured a little simpler but still very stable for the purpose.
Simply food for thoughts........
Merry Christmas to all
Hi, Just set up a little system in my Man Cave problem is when I use the Turntable and have the Sub-woofer on I get humming in my left speaker, using the blu-ray to play CD's no problem, there is no humming without the sub-woofer on.
Could it be solved with better sub woofer cable.
All suggestions are welcome.
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