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Reviews

1.7

131 reviews
5
(15)
4
(4)
3
(4)
2
(14)
1
(94)
  • Product Quality
    1.8 (18)
  • Return Claim MadeYes (2) · No (24)
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Bad fuel

published

Had contaminated fuel in diesel. Mechanic said bit's of metal found and said it was from bad fuel. Car also has been chewing through the fuel more quickly then other fueling stations.

Product Quality
Return Claim MadeNo
adam s.

adam s.Sydney, NSW

  • 3 reviews

best petrol station

published

Just good service with quality people. Price is cheaper than the non Woolworth caltex. Bigger selection of groceries on the way home. Great Coffee! and honest people at the station.

Return Claim MadeNo
josh

joshSydney Surrounds, NSW

  • 15 reviews
  • 1 like

I will never use Woolworths again

published

My sons purchase was refused as he had cash. How is a 12 yo suppose to pay by credit card?
Cash sales are no longer accepted by Woolworths.
This is compete lunacy

Product Quality
Return Claim MadeNo
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Bill Z.

Bill Z.Perth, WA

  • 4 reviews

Hallelujah for discount pricing

published

Fueled up on Tuesday and for the first time in years I watched the litres click over faster than the dollars what a site to behold. I will be refuelling every Tuesday now whether I need it or not.



Product Quality
Return Claim MadeNo

Toilet conditon

published

Toilets are the dirtiest of all fuel stops on the Hume. Today no soap in any of the bathrooms in the middle of a pandemic and toilets filthy. As Star Card holders we use Caltex regularly.

Return Claim MadeNo
Fay D.

Fay D.Tasmania

  • 14 reviews

Bad company

published

Sacked a hard working person at Batemans bay. Am running a campaign now we are boycotting this company. If they think it doesn't matter ask Gillette. Ask Cadbury and nestle m believe me these reviews destroy.

Product Quality
Return Claim MadeNo

bad service

published

I have been buying petrol from caltex eastlakes nsw on gardeners road for years on few occastions after purchasing fuel i wanted to put air in my tyres damn think has been deflating my tyres instead of inflating i have made many complaints to the staff regarding that issue at one time i found my self changing my tyre with an spare this type of service is unheard of any other petrol stations there for i will never again do business in any caltex petrol stations

Return Claim MadeNo
Kevin

KevinSydney, NSW

  • 3 reviews

Don’t bother if you have a discount voucher

published

I’ve had 3 different discount vouchers and on each occasion the CALTEX garage has declined the voucher saying it doesn’t work in their location. Not meaning to sound racist but the attendant rarely speaks good English and can not explain why my CALTEX voucher doesn’t work in their Caltex garage citing not Woolies, they are woolies or just ‘not this CALTEX, different franchise’
I will not be using Caltex again irrespective of the discount. At least with BP and others, they don’t differentiate their offers from BP to another.

Product Quality
Return Claim MadeNo
Jonathan L.

Jonathan L.The Mallee, VIC

  • 8 reviews

Rewards card

published

I filled up my car at the Mildura Woolworths Caltex, I used my mobile wallet with the woolies rewards to tap so I could get the discount and also points, the lady then said you tap your card again I tap my bank card as I thought the rewards card went through, I then asked her “if my rewards went through” and “she said no” I then asked “if it’s to late” and she told me “yes” I said “I tapped that first why didn’t it go through” she then told me that “I have to tell them I have rewards”. They really need to ask customers first if the have rewards as this not the first time they have not asked. Not happy as I didn’t get my discount or points

Product Quality
Return Claim MadeNo
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Disgusting customer service

published

Lady at Caltex Woolworths Labrador, 150 Brisbane Road, 28th Dec at 4pm. When I asked to use Youi voucher and Woolworths card she attacked with rude, disgusting behaviour "Don't pick a fight with me mate" she said when I had said "Can't I use both?'. I may have been incorrect but the way she carried on, screaming at how she didn't want to lose her job was just unessecary.

Carlos Revito

Carlos RevitoSouth East Queensland, QLD

  • Verified customer

Poor quality fuel at Caltex Surfers Paradise

published

After get fuel at Caltex surfers paradise my car had several problems and I had to spend over $ 2,000.00 to fix it. My mechanic said they mixed water with fuel. I got Vortex 95. The station is located at 2885 GOLD COAST Highway, SURFERS PARADISE

Product Quality
Return Claim MadeNo
Charlie

CharlieGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Ripped off on drinks

published

I have noticed that the price of the "V" drinks is now a massive $4.25!! other stores such as 7 ELEVEN etc are around $4.10. This is just a rip-off. Coles are two for $5.00, work that out !!! It's clear that the take over is now going to be a price hike in all items in the store. Also, notice they are the first to raise fuel prices this week. $1.74.9 per ltr !!!!!! Again overseas buyers take us for a ride. Well, I won't be anymore.

Product Quality
Return Claim MadeNo
On Time always

On Time alwaysGreater Melbourne (Outer), VIC

  • 4 reviews

Milk Tasting Off

published

Why does the Milk always taste different from the Woolworths Petrol Station?
Is it their handling methods? Are there fridges cold enough?Are they left out to long before being put in Fridges?

Return Claim MadeNo
Anoyumous

AnoyumousSouth East Queensland, QLD

Caltex doors shut on child's head

published

Caltex Woolworths Electronic Automatic sliding doors close on child's head at Mt Cotton Caltex this morning. Better safety guards should prevent this. Please look into safe guarding the young children who come in with parents when shopping here. Distressing to child to have experienced this.

Product Quality
Return Claim MadeNo
The Kendalls

The KendallsSouth East Queensland, QLD

Supportive service in time of need

published
Product Quality
Return Claim MadeYes
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Inder

InderSydney, NSW

Customer service

published

Went to caltex 121 Victoria road rozelle nsw and girl who was serving at caltex called [Name Removed] was so rude and refused me to give toilet keys. Date 9th october 2022 at around 11 am... will never go there again

Product Quality
corey

coreyboyne island

  • 13 reviews

Poor quality fuel

published

Very poor quality fuels. Several times at various Caltex Woolworths service stations I have ended up with water in my fuel and diesel. I get really poor economy from Caltex fuels which requires me to fuel up more often. I was surprised at a Jerry can I filled up with Caltex vortex diesel that I could not get to ignite when I poured some over a camp fire. It simply would not ignite. I have found dirt in my Jerry cans aswell.
I now no longer use Caltex fuel I go elsewhere. Save your money and go to a different service station and you will notice the huge difference.

Product Quality
Return Claim MadeNo
Diya

DiyaHunter Region, NSW

Fuel price

published

Hello dear, I’m coming to your Woolworth Charlestown service station over 3,years I never seen price for E10 petrol: 129.9 & Ulp91 fuel price 137.5 & 98 pulp biggest difference if your company keeps doing the big difference, me and my family not coming to your service station anymore.

Thanks a lot.

Product Quality
Return Claim MadeYes
Rick

RickMelbourne

Contaminated fuel. Buyer Beware!

published

Purchased diesel from Caltex which resulted in $20K + in repairs. The diesel was contaminated and was confirmed by Caltex and independent testing. Caltex are not easy to deal with and don't care about the customer so buyer beware... I would NEVER go back there again and strongly urge you stay away if you don't want any headaches.

Product Quality
Return Claim MadeNo
Ross

RossSouth East Queensland, QLD

Cashier rudeness

published
Product Quality
Return Claim MadeNo
Page 1 of 7

Questions & Answers

Peter W.

Peter W.asked

Why could we not fill our boat the fill hole was in the middle of the boat, we were told we couldnt fill it because the bloke in the boat feet were not on the ground, so what was the reason for this policy, please explain because the attendant at the Urangan woolies petrol station couldn’t tell us why just kept saying it was policy.

2 answers
george
george

Its policy at ALL service stations across the country if you read the safety warnings at every petrol station you will find out the reason why

Fired Up
Fired Up

So what did the company say Peter ?

Nato W.

Nato W.asked

I was refused my star card at woolworths Caltex and told I can only use at non Woolworth Caltex. Was made to pay another way which impacted my finances. Was this correct?

3 answers
george
george

yes If you read the terms & conditions it clearly states NOT available for use at Woolworths/ Caltex

Fired Up
Fired Up

Sounds correct to me. Did you check with the the company to validate your concern?

Nato W.
Nato W.

Hahahahaha. Read the t&c good one. Lmfao

Diane

Dianeasked

When was the Caltex Woolworths Service Station built on Anzac Ave towards Rothwell?

1 answer
Fired Up
Fired Up

Suggest you contact the company as I dont remember

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