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Reviews

4.9

32 reviews
5
(30)
4
(1)
3
(0)
2
(1)
1
(0)
  • Customer Service
    5.0 (8)
  • Timeliness
    5.0 (7)
  • Job Satisfaction
    5.0 (6)
  • Rates and Fees
    4.7 (7)
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rogue

rogueSydney, NSW

Great Electrician!

published

Max was punctual and polite. He worked efficiently and was able to solve problem why safety switch was continually tripping. Also explained advantages of upgrading old board. Great worker! Thanks...

Customer Service
Rates and Fees
1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you for your wonderful review and we are glad Max explained your requirements clearly and solved your electrical issues.

Ann Nixon

Ann Nixon

  • 2 reviews

Excellent Service

published

Rob was punctual, efficient and thorough. He explained the installation and operation of new safety switches on a very old switch board very clearly. I can recommend him with the greatest confidence.

Customer Service
Timeliness
Job Satisfaction
1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Ann thank you very much for your review. We greatly appreciate your kind works and are extremely happy Rob helped you with your electrical requirements.
CCE Team

Excellent service!

published

Rob was very efficient, courteous and got the job done well. I would recommend Rob for any electrical work, he was punctual and professional, thanks for your hard work today.



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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Sam. We really appreciate it and are so glad to hear you had a great experience with Rob.

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A Pleasant Surprise

published

It was a pleasant surprise when Rob appeared on time ready to start. He did a great job, explaining procedures as he went. Competent and able, I will be using Captain Cook again.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Dear Chris
Thank you very much for your positive review. We are glad that you were very happy with Robs workmanship.
Regards
CCE gla

Quality service

published

Rob arrived on time and explained setup. A huge job to relocate a large complicated circuit board . With assistance from Max the job was done with incredible diligence . We were kept informed as to progress and choices along the way . Rob is friendly, a good communicator and a very talented tradesman . We will definitely use this company again .

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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Dear Belinda
Thank you very much for your positive review, we are so happy CCE were punctual and informative. We look forward to helping you in the future.
Regards
CCE

david

davidSydney, NSW

  • 2 reviews
  • 3 likes

Excellent service

published

Max from Captain Cook was punctual, diligent, polite and fixed my electrical fault. Another company had struggled to locate it, but Max and his colleagues from Captain Cook worked their way through the issue and fixed it! I would highly recommend him and Blake from this company. A pleasure to deal with them. Sorab

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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback David. We really appreciate it and are so glad to hear you had a good experience with Max.

Z Hart

Z HartSydney, NSW

Fantastic service

published

Rob attended our home and attended to a number of issues. No job was too small or too difficult. His work was impeccable and he has such a pleasant friendly manner. Will definitely call for Rob again. He was fantastic.

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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Zora. We really appreciate it and are so glad to hear you had a good experience with Rob.

Highly recommended for fast service

published

Rob was fantastic. He came in and promptly sorted out our issues and even cleaned up beautifully at the end. Highly recommend Rob and Captain Cook Electrical to any business.

Customer Service
Rates and Fees
Timeliness
1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback. We really appreciate it and are so glad to hear you had a good experience with Rob.

Paul Secomb

Paul SecombSydney, NSW

  • 2 reviews

Great work. Faults found

published
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1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Paul. We really appreciate it and are so glad to hear you had a good experience with Rob.

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June

JuneSydney, NSW

Highly Recommend

published

I had Captain Cook Electrical install 3 indoor lights and one outdoor light for me. I dealt with Paul and he was very efficient, courteous and a pleasure to deal with. This was the first time I have used Captain Cook Electrical and I highly recommend them.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback June. We really appreciate it and are so glad to hear you had a good experience with Paul. Hope the new lights look great!

Bruce

Bruce

  • 2 reviews

Very Good Electrical Service

published

I used Captain Cook Electrical last year to update my old switchboard with safety trip circuit breakers and install an earth stake. The communication & quoting was very prompt & efficient, as was the work when it was carried out. The tradesmen were on time, friendly & polite & cleaned up the work area on completion. I would use CCE again & recommend their services.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Were so glad to hear you were happy with the service provided Bruce. Thanks for the feedback and we look forward to seeing you next time!

Joanne

Joanne

  • 2 reviews

Highly recommended!

published

I have used Captain cook Electrical services several times now and haven't been disappointed. Recently, Steven and Owain came out to install several new lights and replace existing light fixtures and I found them to be both professional and courteous. They arrived promptly, worked efficiently and cleaned up at the end of the job (something not all tradies are good at!!). I would recommend their services to anyone wanting a trusted, local electrician.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Joanne. So glad to hear you were happy with the work, I will be sure to pass the feedback onto Steven and Owain. Hope your enjoying the new lights!

Graeme H

Graeme HSydney

  • Verified customer

Job Well Done

published

I've used Captain Cook Electrical for several jobs this year ranging from small (garden lights), to fairly big, home data cabling installation. Blake, Steve, Ben and the entire crew were a pleasure to deal with. From the booking, through to quoting and delivery they were punctual, efficient, consultative. I needed some follow up and support after the cabling installation and this was handled promptly and the problem resolved. I have no hesitation in recommending them.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks for the positive feedback Graeme, we really appreciate it. I have passed it onto the team who are really happy you had such a good experience. Please let us know if we help with anything in the future!

Exceptional service

published

Ben and Max were on time, extremely polite and professional. Clean, including their boot coverings which I have never seen a tradesman wear. Given the unknown difficulties for the job, they persisted and finished the work efficiently and masterfully.

We appreciated the fridge magnet they left us, and have no hesitation in recommending your company in the future.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks for the review Peter. We're so glad to hear that you were happy with our service and will be sure to forward this great feedback back onto Ben and Max! Don't hesitate to give us a call if you ever need anything in the future.

Captain Cook.

published

Steve arrived on time. The job he did was a small one. He then checked the “fuse box” and made a recommendation. He then returned the agreed two days later to complete the new job. All done quickly and professionally. I will definitely use Captain Cook Electrical Service again.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you for the review Tim. Will be sure to pass the great feedback onto Steve. We look forward to seeing you next time!

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Jane

JaneSydney

  • Verified customer

Reliable and trustworthy

published

Thanks to Ben, Max and Jess. Great job, efficient and friendly. We will definitely be calling on you again in the future.

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the feedback Jane. We hope your enjoying the new office. Look forward to hearing from you next time!

Anne

AnneSydney

Could recommend 100%

published

Work was done with extensive consultation and flexibility from start to finish. So happy with all the work done and the care that was taken. The guys were always on time and did a fantastic job.

Thanks so much!

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

You are so welcome Anne, we are so pleased to hear your happy with the work that has been done. Thanks for the feedback!

Nic

NicWAHROONGA

  • Verified customer

Reliable, honest and efficient.

published

Blake and his team gave us a competitive quote, kept us in the loop about the energy companies requirements and finished the job ahead of time. We will definitely be using Captain Cook in the future, and thoroughly recommend them to anyone looking for reliable and honest tradesmen. Thank you!

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you Nic, were so glad to hear you were happy with the service provided. We look forward to seeing you next time!

Adele

AdeleSydney

Great and reliable

published

These guys did a great job were on time and did everything that was contracted with a smile on their face. 100% recommend senior discount given

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thank you for the feedback Adele, it's much appreciated!

Elizabeth, Hornsby NSW

Elizabeth, Hornsby NSW

  • 2 reviews
  • 1 like
  • Verified customer

Good service with nice polite staff

published

Our lights were out and they were fixed quick smart. Very nice polite and helpful guys.
Good value and was nice to get a seniors discount.
Would highly recommend this company.
Thank you Betty

1 comment
Captain Cook Electrical
The CaptainCaptain Cook Electrical

Thanks so much for the review Betty. All the best with the move!

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