As of August 1st, 2022, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2022 a $100 Visa Universal Gift Card for a positive or negative review.
Reviewer Photos & Videos
- Verified customer
Excellent experience
[name removed] was amazing, she’s able to provide professional ideas and she’s very friendly, easy to approach. Even today there were a lot of informations, [name removed] was able to explain clearly and made the day went through smoothly. I do like Carlisle give us a lot of options and sample to choose. I am very appreciate the service that Carlisle provided to me.
1 comment
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- Verified customer
Great professional service
We had a great experience at our colour selection appointment. The consultant was knowledgeable about the entire process of selection, she was calm, willing to answer all our questions and provided advice where necessary.
At the end of the colour selection we had a great peace that our home will be a beautiful one.
1 comment
Carlisle M.Carlisle Homes
Hi Titi,
Thank you so much for your great review.... Read more
We couldn't be happier to read that you enjoyed your recent experience making the selections for new home and we are sure that it will all come together beautifully. Titi, thank you again for your review and we wish you all the very best for the upcoming stages of your journey. Kind regards, Carlisle Management
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SophieGreater Melbourne (Outer), VIC
- Verified customer
Helpful staff
I am building two homes with Carlisle Homes and so far I have received excellent service, making me feel confident I made the right choice in picking them. We are currently at the colour selection stage and the staff have been very helpful in facilitating this process and responding to any queries or concerns in a prompt manner.
1 comment
Carlisle M.Carlisle Homes
Hi Sophie,
Thank you for your great review.... Read more
We are honoured that you are building two homes with us and it's wonderful to read that you are being provided with such outstanding customer service. We are sure that this will continue and you will be thrilled with the finished product. Thanks again Sophie - we really do appreciate it! Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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ChooMelbourne
- 5 reviews
- Verified customer
Good experience so far
We are still in early stage of pre-construction. We spoke to a few friends who built with them before and had little problems so far. Went for color selection appointment yesterday. The consultant was punctual, polite, friendly and ebullient. She was knowledgeable, articulate and helpful. Spent a few hours there and never felt rushed. Highly commendable.
1 comment
Carlisle M.Carlisle Homes
Hi Choo,
Thank you for sharing how wonderful your recent experience was at your Colour Selection appointment.... Read more
We are so pleased to read that you enjoyed this stage of your journey and your Design Consultant will be humbled by your kind words. Choo, thank you again and we look forward to working with you through the upcoming stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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Mohit N.Greater Melbourne (Metropolitan), VIC
- Verified customer
So far so good
We are at very early stages of our construction with Carlisle. We just completed our color selections and it was good. We opted for Carlisle Affinity range and inclusions are good. Some of the upgrades are expensive eg kitchen benchtop stone. Hope it will be a smooth sailing. I will give my review again after the whole building process is done
1 comment
Carlisle M.Carlisle Homes
Hi Mohit N.,
Thank you for your review.... Read more
We are pleased that you enjoyed your Colour Selection and we are confident that you will enjoy each and every stage of your journey ahead. Mohit thank you again and we wish you all the very best for the remaining stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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StaceyCranbourne east
- Verified customer
Such a quick turn around! Amazing site supervisor
Carlisle was amazing. Checked in each week. Have updates weekly. Had a few product changes due to Discontinuing of products. Stella was amazing with her contact and kept us updated. So happy with our forever home! Still waiting on some things to be done and finished. But still getting communication
1 comment
Carlisle M.Carlisle Homes
Hi Stacey,
Thank you for sharing how your experience has been with us and our team.... Read more
We are so pleased to read that you were provided with regular communication throughout your journey and are thrilled with your brand new home. Stacey, thank you for your review and we hope you enjoy your new home for many happy years to come. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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parikshit k.Greater Melbourne (Metropolitan), VIC
- Verified customer
Excellent Service
Our Experience with Carlisle was great. Our Sales agent and sales Support was very professional and was able to clear our doubts. Our process was very much clear, as we are building our first home we were very concerned but Carlisle made it very easy and comfortable. I would highly recommend to my friends to build their home with Carlisle.
1 comment
Carlisle M.Carlisle Homes
Hi parikshit k.,
Thank you so much for your review.... Read more
It's wonderful to read that you have found our process to be clear and easy to follow and along your journey, our team have provided you with outstanding customer service. parikshit thank you for your future recommendations and we wish you all the very best for the upcoming stages of your journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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JohnGreater Melbourne (Metropolitan), VIC
- Verified customer
colour Selection appointment
We had a colour selection today with [name removed]. She was very helpful, has a very good taste in colour selection we got a big benefit of her, she always smile and go for the extra mile to get the customers happy and satisfying with the decision they made, we are very lucky that she been with us through this today. Thanks [name removed] for your making this task very easy for us today .
John & Hanaa
1 comment
Carlisle M.Carlisle Homes
Hi John,
Thank you for sharing how enjoyable your experience was at your recent Colour Selection Appointment.... Read more
Your Design Consultant will really appreciate your kind words and we are so happy that they made this an enjoyable process for. John, we are sure you have made some beautiful selections for your home and we look forward to bringing them to life in the future stages of your journey. Kind regards. Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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Easy LivingGreater Melbourne (Inner), VIC
- Verified customer
Quick and easy with quality
I am in pre construction stage, the process was very easy and quick, their displays have quality in work, sales consultants are very friendly and ready to help anytime. Highly recommended builder. Also, the final cost was also very satisfying with all the inclusions. Fixed price guarantee is the best thing they are offering now.
1 comment
Carlisle M.Carlisle Homes
Hi Easy Living,
Thank you so much for your review.... Read more
We are so happy to read that you have found our Easy Living range to be not only great value for money but homes which are of exceptional quality also. Easy Living, we look forward to working with you through your upcoming stages and delivering you your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
excellent so far
Excellent customer service so far.
Sales was great and help us made many changes in our plan.
The CLE guided us step by step in the building process .
Our color consultant did a good job helping us chose colors, and give professional advice when we can't decide.
Can't wait for the next step.
1 comment
Carlisle M.Carlisle Homes
Hi Bo.Z,
Thank you so much for your great review.... Read more
We couldn't be happier to read that you have had an excellent experience so far and we are sure that this will continue throughout each of the upcoming stages of your journey. Bo.Z, thank you again for your review and we wish you all the very best for the build of your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Excellent Service
The colour appointment was brilliant!! The consultant took us through the whole process with ease and expertise - she made the process look so easy. The final decision was always ours, but we like the way the consultant gave us hints and suggestions to the colour coordination. We really appreciate her good work.
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- Verified customer
Nice Astoria 52
We build our house with carlisle homes. There were few issues but all were addressed by Carlisle homes. Their construction process is fast. I am not overly happy with plasterers and framers work. Good thing is that if you bring any issue with carlisle they try their best to resolve it.
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Dileep D.Greater Melbourne (Inner), VIC
- Verified customer
Process is smooth and flexible
I have recently signed up with Carlisle homes. The sales agent is very helpful meeting my requirements. Moreover, the home designs are impressive with awesome inclusions where we don't have to worry about thinking of including anything.
From my experience till now. I recommend Carlisle Homes for service and pro activeness
Thanks
1 comment
Carlisle M.Carlisle Homes
Hi Dileep D,
Thank you so much for your great review.... Read more
It's fantastic to read that our team are providing you with outstanding service which we are sure will continue throughout each and every stage of your journey. Dileep, thank you again for your review and we wish you all the very best for the build of your brand new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
JoanneGreater Melbourne (Outer), VIC
- Verified customer
J1014340 Rutherford33 - Positive experience with a reliable builder
Our experience with Carlisle is very positive so far. Our home construction is currently in progress, and we are really excited about it. The moment we stepped in to their display homes in Truganina office, we knew it's the perfect house design suited for us that is also within our budget. Our house model is Rutherford33 being built on 313sqm land.
We are thankful for the Truganina sales consultant and support assigned to us -- they're both very patient with us in answering all our questions and helping us with the cost for every feature that ...Read more
we request during pre-construction phase. Especially with our colour consultant who walked us thru every detail of the colour selection process and upgrades. We chose'Naples' for the external and 'Bordeaux' for the internal colours, and we can't wait to see it come to reality. Also, we really appreciate our CLE for keeping us updated throughout the process. She was very responsive and helpful especially when we had an issue on our land before the build started and we were overseas at the same time. Overall, at this stage, the team from Carlisle delivers well and we are grateful that this experience has been very good and smooth for us.1 comment
Carlisle M.Carlisle Homes
Hi Joanne,
Thank you so much for sharing how wonderful your experience has been so far.... Read more
We are so pleased that our Rutherford 33 design was perfect for you and that as soon as you entered our display, you have been provided with high level customer service. Joanne, we are sure that you will continue to enjoy your experience with our team and you will be thrilled with your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
First Build with Carlisle Homes - T-Range - Colour Selection
This is my first time building a house. I did some research on all the major builders and found that Carlisle seems to have the best reviews so I decided to go with them. It has been fairly smooth sailing so far. The staff are friendly and knowledgeable. Emails are replied promptly and you are kept up to date on matters. The standard inclusions are pretty good.
For the Colour Selection Process, it was really easy. It was schedule for a full day and I manage to finish it in half that time. This is helped because Carlisle allows you to l...Read more
1 comment
Carlisle M.Carlisle Homes
Hi Adam,
Congratulations on building for the first time! We are honoured that you have chosen to do so with us.... Read more
You are correct in saying that the Covid-19 pandemic has had a small impact on some of our processes however, we are pleased that our team are still providing you with outstanding customer service along the way. Adam, we are sure that you will enjoy the future stages of your journey even more so and you will be very impressed with your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Beautiful home. Fantastic Service!!
We have recently received PC of our knock down rebuild and we couldn’t be happier. Our building supervisor was responsive, communicative, accommodating and friendly. Our build was completed quickly and to a high quality. The process really works and we recommend Carlisle to anyone interested in building their dream home. It truly has been a fantastic and rewarding experience.
1 comment
Carlisle M.Carlisle Homes
Hi Andrew and Connie,
Thank you so much for your wonderful review.... Read more
A Knock Down Re-Build project is a lot more involved than a standard build and can be quite overwhelming. Reading that our team guided you through this process and have delivered you a high quality home is fantastic! Andrew and Connies, congratulations on your recent settlement and we hope you have many happy years in your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
it was a breeze
I am just at the stage nearing the signing of my contract.
Initially a little frustrated that the building process was not explain fully to me, but in saying that my sales consultant [name removed] is amazing i could not fault him he is a true asset to Carlisle homes. My colour selection was a breeze as i knew exactly what i was wanting. [name removed] was wonderful in the showroom and made things very easy for me. Thank you cant wait for my house to commence and have no regrets leaving another builder to come to Carlisle homes
1 comment
Carlisle M.Carlisle Homes
Hi Cottesloe 34,
Thank you for your review.... Read more
We are so happy to read that you are enjoying your experience so far. Rest assured, that should you have any queries along the way regarding your Building Process, our team are on hand to guide you throughout every stage of your journey. Cottesloe 34, thank you again for your review and we wish you all the very best for the upcoming stages of your new home build journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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HarshanaGreater Melbourne (Outer), VIC
- Verified customer
Color Selection Process
My Colors Appointment was a breeze with the help of [names removed] I had a general idea of the colour scheme and [name removed] was able to use her knowledge and great taste to transform it into a masterpiece. I was definately happy with the process and look forward for tender.
1 comment
Carlisle M.Carlisle Homes
Hi Harshana,
Thank you for sharing how enjoyable your recent Colour Selection Appointment was.... Read more
We are so pleased to read that you were guided through this stage of your journey and received some valuable feedback when making the selections for your new home. Harshana, we are sure that you will continue to enjoy your experience and we look forward to working with you throughout the future stages of your new home build journey. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
BreeGreater Melbourne (Outer), VIC
- Verified customer
A great experience from start to finish!
Our build was managed in the best way possible! Our supervisor gave us a call every week with an update of what had been done and what was happening next and always answered any questions we had in a timely manner. The quality of our new home is top notch! We could not be happier! Any issue we had pre, post or during the build were no issue at all for our Carlisle team, they handled everything perfectly! We still can’t believe the value for money!
1 comment
Carlisle M.Carlisle Homes
Hi Bree,
Congratulations on the recent settlement of your brand new home!... Read more
It's wonderful to read that you were kept up to date throughout the construction of your home and that our team have delivered you a home which meets our display home quality promise. Bree, thank you for your review and we hope you have many happy years in your beautiful new home. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SarahGreater Melbourne (Outer), VIC
- 3 reviews
- Verified customer
Amazing service
I can't thank the people at Carlisle homes enough. Their service is amazing and they are ready to answer any questions (big or small) at any time. With my first build/ house this was a big step and I feel comfortable in that I Made the right choice in the builder.
1 comment
Carlisle M.Carlisle Homes
Hi Sarah,
Thank you for your wonderful review and for choosing to build your first home with us!... Read more
We are so pleased to read that you are enjoying your experience so far and we are sure that this will continue throughout each of the upcoming stages of your journey. Sarah, thank you again for your review - we really do appreciate it! Kind regards, Carlisle ManagementSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Jasonasked
Can we organise finances threw your company
1 answer
Carlisle M.Carlisle Homes
Hi Jason,
Thank you for your question. You most certainly can. We have a dedicated team that can help support you to gain the right finance for you build. If you could please provide us with your name and number we can contact you directly to take you through all the details.
Kind Regards,
Carlisle Management.
Shikhaasked
I build a T - range home with Carlisle in Greenvale . Since the day i moved in 3 weeks ago i had plumbing issues . Firat water leaked through the ceiling in my master bedroom . Last night my roof started leaking and soaked my new furniture and rug that i had bought 2 weeks ago . I am very concerned about what the water damage would be to my house . So my question is does Carlisle itself a reputed builder employ low grade tradesmen like some builders in the market do ? If so why is it expensive to build with Carlisle ????
1 answer
Carlisle M.Carlisle Homes
Hi Shikha,
We are disappointed to read that you are experiencing some issues with your new home.
Please contact us directly at [email protected] and we will ensure that any issues you are experiencing are acted upon promptly.
Shikha, rest assured we will not walk away from any legitimate issues you experience with your home - we are here to help.
We look forward to hearing from you.
Kind regards,
Carlisle Management
Ghullam Reza K.asked
Hi this is Ghullam from Ghullam bricklying
I’m looking for bricklying jobs around Pakenham
1 answer
Carlisle M.Carlisle Homes
Hi Ghullam Reza K,
If you visit our Carlisle Homes website and complete an online enquiry we would love to pass the information on to our Construction Team for review.
Kind regards,
Carlisle Management
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Carlisle M.Carlisle Homes
Hi JIAWEI,
Thank you for sharing how great your recent experience was at your Colour Selection Appointment.... Read more
We are so pleased that you enjoyed this milestone in your journey and we are sure that the high level of customer service you received, will continue throughout all stages of your new home build journey. JIAWEI, thank you again for your review and we wish you all the very best for the stages ahead. Kind regards, Carlisle Management