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Reviewer Photos & Videos
AshishSydney, NSW
Excellent work and great guys Matt and Daniel.. awesome work guys.. all the best. Thanks Ashish
Excellent work and great guys Matt and Daniel.. awesome work guys.. all the best. Very good workmanship and very professional guys. Came on time and put things back the way they were. Thanks Ashish
1 comment
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Keith2Perth
- 2 reviews
Absolutely brilliant.
Carpet Call have now carpeted every room in our house, the help and consideration we experienced has been second to none, obviously hand picked salesmen in your showroom in Joondalup, every carpet layers have been great, they have all been so considerate, clean, no damage or even marks on our newly painted walls, I cannot recommend Carpet Call highly enough.
The only thing left to say is, you cannot improve on perfection, keep up the great work guys.
My wife and I would have no hesitation in using Carpet Call again. Thanks to each and every one involved.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
JohnSouth East Queensland, QLD
Great Service
Second time we have dealt with Keith and his team at Loganholme. Such a pleasure to deal with, nothing is too much trouble. We carpeted our investment property and then more recently our own home which looks amazing. Would recommend these guys to anyone interested in flooring.
John and Patricia
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
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CherSouth East Queensland, QLD
Beautiful carpet, well worth the money
Excellent quality service from our salesman,
we had an idea what we were looking for
& with his help & expertise we have beautiful
charcoal coloured carpet that fits our decor
perfectly. So happy with his service, we never
bothered getting other quotes.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
LauSamSouth East Queensland, QLD
- 3 reviews
- Carpet Flooring
- Verified customer
Could not fault the service from staff Dallas & Shane... exemplary.
Contacted Carpet Call (Browns Plains) on Easter Monday. We previously used this store to carpet 3 other rooms in our Moorooka home. We have just finished constructing the 4th room & required carpeting for same. Spoke to staff member: Dallas. Truly delightful person to liaise with. Could not be more well spoken & polite. He was able to send out staff member: Shane, same day. Shane arrived on time as promised. Likely you would not find a young man with better manners, more respect for your home, your time & your experience with the company as a w...Read more
hole. Whilst he was here, our 2yo had an accident requiring the need to go to hospital. Shane not only measured, quoted, took part payment but got on his hands & knees & insisted to clean up spilt antiseptic, contacted his partner who works with children for immediate first aid advices, googled info for us. Basically - 100% supported us in a very stressful & upsetting time. This goes past any duty he had in relation to carpet installation. This review speaks of Shane as a person. Fantastic young man with superb people skills. A genuinely delightful person. Thank you on all fronts! We look forward to our new carpet & we thank you for such beautiful assistance.1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
better sleepergosford
- 9 reviews
I'll never go back
I went to a store with the view of wanting someone to measure my house for carpet, but the staff member was initially patronising when explaining their measuring system, and then this quickly turned into him being dismissive and then he actually seemed to delight in embarrassing me in front of several other staff members who started laughing with him. It was very hurtful and ever since I have never hesitated to warn people of this store. This happened a few years ago now and I am still left with strong negative feelings about the treatment I received and will never go back.
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Happy purchaseSydney, NSW
Great customer service
Went into Prospect store to have a look at carpet. Was met with Masi who went above and beyond to explain our options and offer a no pressure for purchase environment.
Massi went above and beyond to ensure we were happy with our final product.
The carpet was laid with a quality result.
In a world where the consumer has numerous options for purchase of carpet for comparative prices, it was the customer service provided to me that made the purchase easy. Well done to Masi for his great customer service.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
Wonderful wonderful service and result.
I contacted Carpet Call Capalaba on Monday 30th March, John arranged for Kemp, salesman, who arrived four hours later....with heaps of samples. We quickly came to a suitable choice and price. OnFriday the installation team arrived and had the (quite large) room finished about four hours later. The room looked stunning and was so appreciated by my son who moved in to stay and use as a bedroom. He is just over the moon with the result. Thank you Carpet Call Capalaba, you are the best!!
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
Wendy H.Greater Melbourne (Outer), VIC
Terrible quality and customer service
We had to chase up for the carpet to be laid on the morning promised and he didn't show up till lunchtime. As soon as we got home you could see it was pulling away from edges and nailed down in a lot of places. We paid for premium carpet that is iling and pulling in areas. Tried contacting Carpet Call and have had no response. We will be paying this off for 2 years and instead nice new carpet we have rubbish. Would never use them again
2 comments
Carpet C.Carpet Call
Dear Wendy,
I’m sorry to hear about your poor experience at our store. We really appreciate you taking the time to offer us feedback and giving us the chance to make this right for you.
We’d love to ... Read more
Tax invoice #1955 from the fountain gate stire
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Love the colour look’s fantastic love the feel
And the carpet layer did a fabulous job And he was very friendly and had no problem with with wearing a mask and sanitiser his hand’s especially in this time of the cord19
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
Great service
Emergency home repairs led me to Carpet Call in Mentone. Roger and his team were excellent. They showed patience and guidance to assist me in making my carpet selection and flexibility when the installation date needed changing. Great price. Great service. Highly recommend.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
Greg
- 2 reviews
Great to deal with.
Very efficient and helpful staff. The measure and quote done within 48 hours of contact. Great carpet layer who cleaned up after himself and left the place spotless. Highly recommended.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
PeterBSouth East Queensland, QLD
- 2 reviews
Great experience.
Great consultant and no fuss on time delivery. Very patient and accomodating. We appreciated this service. The installers were professional and efficient. The centre staff helpful and informative. Thank you.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
SMJSouth East Queensland, QLD
So happy with the finished product!
Carpet call Loganholme were professional from start to finish (including install) with the new carpet we purchased, we are extremely happy with the final product! I would Definitely recommend them to anyone.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
KaySouth East Queensland, QLD
NEW CARPETS
We had our house (4 bedrooms, lounge/dining room) carpeted by Carpet Call. The 2 men who laid it, arrived on time and did a good job. They were very professional and left the house neat and tidy. The man from Jindalee Carpet Call who came out to measure up our house was very helpful and friendly.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
Find out how Carpet Call Carpet Flooring compares to other Carpet Flooring Companies
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Dan
- 2 reviews
Excellent and professional
Very happy with carpet install. Layer did a great job. He said he had been doing it 20 years and I recken he had, he did a great job and carpet is great quality. Highly recommend these guys.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
EdnaSouth East Queensland, QLD
Beautiful Carpet
We Love our carpet and the team of 4 men who came to lay the underlay and carpet were here nearly all day. They were the best tradespeople I have ever worked with. Highly respectfully of being in my home. They got on with the job at hand without noise and fuss, and worked hard at their job. Thank you team sent from the Indooroopilly Store.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
RichardGreater Melbourne (Inner), VIC
- 2 reviews
Run away, don’t use them
Bought carpet from Taylor’s Lakes store. Sales person misled us and lied to us about furniture moving charges, which is apparently acceptable by VCAT. Installers caused damage to adjoining existing flooring and to our home gym flooring.
They try to show they are caring, but deny everything and you get left with having to fix their damage yourself.
Very bad experience, would never use them again. They ruined all enjoyment of getting a new carpet for almost $9000.
2 comments
Carpet C.Carpet Call
Dear Richard,
I’m sorry to hear about your poor experience at our store. We really appreciate you taking the time to offer us feedback and giving us the chance to make this right for you.
We’d love t... Read more
Carpet C.Carpet Call
Dear Richard,
Our invoices clearly states the requirements for furniture removal, you refused to pay for this service. Upon request we inspect any suspected damage and our inspector determined the da... Read more
mage wasn’t caused by the carpet layer, you clearly disagreed and proceeded to VCAT as we could not find a resolution. VCAT agreed the damage wasn’t done by the carpet layer.Similar opinion? Write a review on ieatwords.com.au!
JulieSydney, NSW
Perfect New Carpet !
Had new carpet installed in my house and granny flat this week. Was seamless from my first enquiry to the last metre was laid, nothing was too much trouble, would highly recommend Carpet Call for you next job. Thank you for a great job.
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
NadaSydney, NSW
Awesome service
I am very happy with the service, price and carpet. My reno caused me to change installation many times but it was not a problem for the team. All levels of service were exceptional. I recommend to everyone!!
1 comment
Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.Similar opinion? Write a review on ieatwords.com.au!
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Carpet C.Carpet Call
Thank you very much for the positive comments. Our teams work hard to offer quality products and a friendly service. I’m so glad your experience was enjoyable and I will pass your feedback on to the t... Read more
eam. We look forward to welcoming you back in the future or assisting friends you have recommended to Carpet Call.