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Casa Life Henley Resort Ceiling Fan (Oct 2022), Casa Life LED Ceiling Fan (Oct 2016, Oct 2017), Casa Life Whitsunday / Burleigh Ceiling Fan (Dec 2018), etc...44 questions from our users
IainRasked
I am kicking myself I didn't buy 2 of these fans, is it true they have been discontinued? Is there any chance there is left over stock somewhere?
1 answer
I do not know if they have been discontinued but I have been in touch with Brilliant Lighting who made them and they tell me I need a remote/ receiver kit for each fan to stop it coming on after a power failure. I have to order the kits from a lighting store and I need an electrician to install them. Not a good solution and no offer of help from them
Rachel T.asked
Fan 'chirps' every minute or so. How do I stop this?
No answers
Alliasked
The speed of the fan only operates on low speed, even if I select high speed. Is there anything I can do to get the fan to operate on medium and high speed.
2 answers
Thats odd.
Try re programming your remote.
If your electrician has installed a wall switch turn it off then turn it on and press and hold the fan on button
Will the same work if your electrician hasn't installed a wall switch everything else is working fine. Our speed just wont change
Benjamin O.asked
How can I get anyone to install? I’m very frustrated as I’ve done the on line application and called the call Centre twice. Still no one has contacted us to install!!!
4 answers
if you are handy, install the fan yourself and just get a sparky to connect it.
I installed 5 of these including the switches and remote receiver.
Not too hard if you are not scared to crawl around in your roof.
I gave up trying I organised an election
And got it installed I will never purchase any item from aldis again that includes installation supposedly
Yes, the experience has not been a good one. I contacted Aldi customer service and they were pretty good at responding to me but it’s not them who offer the service. Nu Services do it and were unresponsive until I sent another email to Aldi suggesting they escalate to the Aldi executive level which I suspect they did as I got a call from Nu Services about an hour later.
jenzasked
I have a white Aldi Casa fan, just wondering if anyone has been able to add an extension rod and if so what type was it? Thanks
No answers
Robasked
Where can I purchase light fittings for these fans please?
1 answer
https://www.lightingillusions.com.au/shop/ceiling-fans/matt-black-4000k-eglo-tourbillion-18w-led-light-kit-202968-30654
Elizabethasked
Where can I buy a new remote for my Aldi ceiling fan
2 answers
They come with the fan.
There is a reciver attached in the roof for each fan.
if your remote is missing or faulty you will have to email the mfr.
If you have more than 1 fan you can run 2 off 1 remote
How do you programme these remotes
Michaelasked
Who do i contact for warranty purposes? My ceiling fan has bent from the heat.
No answers
Belindaasked
Hi Aldi,
I have purchased one fan and had it installed, we were that pleased with the product that we have purchased another three from a store in Sydney and had them sent via courier to us on the Gold Coast as they were sold out in qld.
We wish to purchase the light fittings, how can we directly purchase the light attachments please?
Thank you,
Belinda
Mac Dasked
How do you turn off the beeping noise every time you press a button on the remote. Great fan, great light, nice and quite except for the beep!
3 answers
The controller is in my ceiliing and the beep is hardly audible.
You only hear it for 1 second twice a day.
It doesnt bother me
Mine beeps each time you turn the light on and again when you turn it off, same with increase or decreasing the fan speed, set fan timer. During the day it’s not a bother but at night it is.
My dog barks with each beep even more annoying!!
Robasked
Can I buy a remote for this anywhere? Lost mine.
No answers
Staceasked
LED Fan installed (Oct 2022 special buy) and makes a consistent scraping noise when in operation on all low and high speed settings. Understand there would be some noise but this is unbearable and can’t sleep with it on. Anyone else experience this or assuming this is faulty and we could get replacement or refund?
1 answer
Should be very quiet.
remove the cap by turning it anti clocwise.
if that works it is likely crooked and rubbing the motor.
may need to go back
andrewkadfpasked
You cant really give a Product Review for a Service
I am going to assemble and install 3 of these and will review the PRODUCT when they have been in use for a week or so.
2 answers
Fair comment BUT, for me, it’s not only about the physical product but also the experience around getting that product installed and working when it was advertised as part of the price - and that part was really poor and off putting. I have since had the fans installed by another electrician and they are great; nice and quiet, cool down the area nicely and look good.
Good points Gavin
I have 3 running now.
Moiblokeasked
Where to get the optional light?
No answers
Rosanne S.asked
How do you change the colour of the light from cool to warm to natural
lisilooasked
Does ALDI have a light component for your fan
No answers
Glenda C.asked
Hi I am after ceiling fan casa life 18 watt cot led 50 inches dc remote control any idea where I can purchase 3 of these please
No answers
johnasked
im outside of the installation area and need to get the light kits can you let me know where to get them
catherine c.asked
can I purchase fan and light without paying for installation
1 answer
I tried that as my sons an A grade contracting electrician. They will not sell them without installation. When I said to the installing company and said that they tried the old theyll be no warranty on them. So Ive returned them and bought same fans for $120 cheaper and self installed.
Jason R.asked
Booking number 3 for installation about to be not honored tomorrow, 6 weeks trying to get this Fan installed with no joy, I live on the gold coast not the outback so whats the problem ALDI
4 answers
Aldi really stuffed up on their choice of ielectrical installation contractors. I gave up and returned the fans. Bought two from Fans Direct almost identical for $240 less than Aldi arrived in 4 days sparky charged $ 140 to install both 2 days later.
I have made 2 bookings, first one 1st November no show no call, took day off work rang nuathome twice no returned call, rebooked for tomorrow had no phone call again, so I will be returning the fan tomorrow.
I returned mine after trying to get someone to care was fruitless
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