??!

44 questions from our users

IainR

IainRasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

I am kicking myself I didn't buy 2 of these fans, is it true they have been discontinued? Is there any chance there is left over stock somewhere?



1 answer
Lynette G.
Lynette G.

I do not know if they have been discontinued but I have been in touch with Brilliant Lighting who made them and they tell me I need a remote/ receiver kit for each fan to stop it coming on after a power failure. I have to order the kits from a lighting store and I need an electrician to install them. Not a good solution and no offer of help from them

Rachel T.

Rachel T.asked

Ceiling Fan

Fan 'chirps' every minute or so. How do I stop this?

No answers
Alli

Alliasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

The speed of the fan only operates on low speed, even if I select high speed. Is there anything I can do to get the fan to operate on medium and high speed.

2 answers
andrewkadfp
andrewkadfp

Thats odd.
Try re programming your remote.
If your electrician has installed a wall switch turn it off then turn it on and press and hold the fan on button



Mark
Mark

Will the same work if your electrician hasn't installed a wall switch everything else is working fine. Our speed just wont change

Benjamin O.

Benjamin O.asked

Casa Life Ceiling Fan (Jan 2022)

How can I get anyone to install? I’m very frustrated as I’ve done the on line application and called the call Centre twice. Still no one has contacted us to install!!!

4 answers
andrewkadfp
andrewkadfp

if you are handy, install the fan yourself and just get a sparky to connect it.
I installed 5 of these including the switches and remote receiver.
Not too hard if you are not scared to crawl around in your roof.

Tanya
Tanya

I gave up trying I organised an election
And got it installed I will never purchase any item from aldis again that includes installation supposedly



Gavin M
Gavin M

Yes, the experience has not been a good one. I contacted Aldi customer service and they were pretty good at responding to me but it’s not them who offer the service. Nu Services do it and were unresponsive until I sent another email to Aldi suggesting they escalate to the Aldi executive level which I suspect they did as I got a call from Nu Services about an hour later.

jenz

jenzasked

Ceiling Fan

I have a white Aldi Casa fan, just wondering if anyone has been able to add an extension rod and if so what type was it? Thanks

No answers
Rob

Robasked

Ceiling Fan

Where can I purchase light fittings for these fans please?

1 answer
Gavin M
Gavin M

https://www.lightingillusions.com.au/shop/ceiling-fans/matt-black-4000k-eglo-tourbillion-18w-led-light-kit-202968-30654

Elizabeth

Elizabethasked

Ceiling Fan

Where can I buy a new remote for my Aldi ceiling fan

2 answers
andrewkadfp
andrewkadfp

They come with the fan.
There is a reciver attached in the roof for each fan.
if your remote is missing or faulty you will have to email the mfr.
If you have more than 1 fan you can run 2 off 1 remote

Shane C.
Shane C.

How do you programme these remotes

Michael

Michaelasked

Ceiling Fan

Who do i contact for warranty purposes? My ceiling fan has bent from the heat.

No answers
Belinda

Belindaasked

Casa Life Henley Resort Ceiling Fan (Oct 2022)

Hi Aldi,

I have purchased one fan and had it installed, we were that pleased with the product that we have purchased another three from a store in Sydney and had them sent via courier to us on the Gold Coast as they were sold out in qld.

We wish to purchase the light fittings, how can we directly purchase the light attachments please?

Thank you,
Belinda

2 answers
Gavin M
Gavin M

https://www.lightingillusions.com.au/shop/ceiling-fans/matt-black-4000k-eglo-tourbillion-18w-led-light-kit-202968-30654

Belinda
Belinda

Thank you so much, ordered from them soon after posting this question and very pleased with the service we received with the online order.

Mac D

Mac Dasked

Ceiling Fan

How do you turn off the beeping noise every time you press a button on the remote. Great fan, great light, nice and quite except for the beep!

3 answers
andrewkadfp
andrewkadfp

The controller is in my ceiliing and the beep is hardly audible.
You only hear it for 1 second twice a day.
It doesnt bother me

Mac D
Mac D

Mine beeps each time you turn the light on and again when you turn it off, same with increase or decreasing the fan speed, set fan timer. During the day it’s not a bother but at night it is.

jenz
jenz

My dog barks with each beep even more annoying!!

Rob

Robasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

Can I buy a remote for this anywhere? Lost mine.

No answers
Stace

Staceasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

LED Fan installed (Oct 2022 special buy) and makes a consistent scraping noise when in operation on all low and high speed settings. Understand there would be some noise but this is unbearable and can’t sleep with it on. Anyone else experience this or assuming this is faulty and we could get replacement or refund?

1 answer
andrewkadfp
andrewkadfp

Should be very quiet.
remove the cap by turning it anti clocwise.
if that works it is likely crooked and rubbing the motor.
may need to go back

andrewkadfp

andrewkadfpasked

Casa Life Maui ABS Ceiling Fan (Nov 2022)

You cant really give a Product Review for a Service
I am going to assemble and install 3 of these and will review the PRODUCT when they have been in use for a week or so.

2 answers
Gavin M
Gavin M

Fair comment BUT, for me, it’s not only about the physical product but also the experience around getting that product installed and working when it was advertised as part of the price - and that part was really poor and off putting. I have since had the fans installed by another electrician and they are great; nice and quiet, cool down the area nicely and look good.

andrewkadfp
andrewkadfp

Good points Gavin
I have 3 running now.

Moibloke

Moiblokeasked

Casa Life Henley Resort Ceiling Fan (Oct 2022)

Where to get the optional light?

No answers
Rosanne S.

Rosanne S.asked

Casa Life LED Ceiling Fan (Oct 2016, Oct 2017)

How do you change the colour of the light from cool to warm to natural

1 answer
Ian W.
Ian W.

You turn the light off and back on within 2 seconds

lisiloo

lisilooasked

Ceiling Fan

Does ALDI have a light component for your fan

No answers
Glenda C.

Glenda C.asked

Ceiling Fan

Hi I am after ceiling fan casa life 18 watt cot led 50 inches dc remote control any idea where I can purchase 3 of these please

No answers
john

johnasked

Casa Life Henley Resort Ceiling Fan (Oct 2022)

im outside of the installation area and need to get the light kits can you let me know where to get them

1 answer
john
john

hi thanks we refunded the fans and don't need assistances thanks very much

catherine c.

catherine c.asked

Casa Life Henley Resort Ceiling Fan (Oct 2022)

can I purchase fan and light without paying for installation

1 answer
Gary
Gary

I tried that as my sons an A grade contracting electrician. They will not sell them without installation. When I said to the installing company and said that they tried the old theyll be no warranty on them. So Ive returned them and bought same fans for $120 cheaper and self installed.

Jason R.

Jason R.asked

Casa Life Henley Resort Ceiling Fan (Oct 2022)

Booking number 3 for installation about to be not honored tomorrow, 6 weeks trying to get this Fan installed with no joy, I live on the gold coast not the outback so whats the problem ALDI

4 answers
Gary
Gary

Aldi really stuffed up on their choice of ielectrical installation contractors. I gave up and returned the fans. Bought two from Fans Direct almost identical for $240 less than Aldi arrived in 4 days sparky charged $ 140 to install both 2 days later.

R Hilton
R Hilton

I have made 2 bookings, first one 1st November no show no call, took day off work rang nuathome twice no returned call, rebooked for tomorrow had no phone call again, so I will be returning the fan tomorrow.

Jason R.
Jason R.

I returned mine after trying to get someone to care was fruitless

Page 1 of 3

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.