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Cash Train Questions & Answers (page 2 of 3)
56 questions from our users
Sitiva pihemaasked
If i applied in store on Friday, got approved on Saturday when would the funds be clear in my account? Monday night or Tuesday morning, And would you know the time it would clear? Am waiting for the funds to purchase a motor vehicle.
No answers
Heleasked
How do you cancel your application for a loan?
1 answer
Ring them to have application cancelled and email. I haven't ever cancelled because it a good service when in need
Renee Basked
Has anyone even applied on a Friday and been approved receiving funds on Saturday or do u have to wait until Monday ?
Peter. Fayasked
I have one payment due next fortnight can I make it early today so I am eligible for another loan if required?
1 answer
Customer CareCash Train
Hi Peter, every customer is individual and unfortunately this is not a question that can be answered yes or no. My suggestion is to call our customer care department on 08 9420 1480 and have a chat with one of our friendly staff.
Emilyasked
I have a famioy emergency and wanted to know if I am able to take out a small loan even if I already have a another loan out with a different company from earlier this year that im paying off?. Im on track with all my payments btw
1 answer
Customer CareCash Train
Hi Emily, as responsible lenders, every customer needs to be assessed individually. You are welcome to apply and see how you go :)
Reaperasked
If i apply for a cash loan now 10 30 pm WAST being saturday will i have it by sunday morning if approved?
1 answer
Well I think most you get the money on Monday unless you let them know reason hope can help
David Masked
Are Cash Train open? I submitted a loan application at 1pm on Friday and it is now Tuesday morning and I haven't heard back from them yet. I checked the status on the website which has been saying it is being reviewed by the underwriting team but it has said that since Friday. I have tried calling them but I just get a recorded announcement saying they are currently closed???
2 answers
Customer CareCash Train
Please accept our apologies for any inconvenience David. We are experiencing higher than usual application submissions and are working very hard to get through them all in a timely manner. Could you please email [email protected] with your full name and date of birth and l will investigate your account.
Nothing new, a year later and it’s the same slowwwwwww, ask a question everyday, and still no answer. Just a prewritten excuse, as to why it takes 4 days to give a yes or no answer.
Nuttzasked
How long does it usually take to go through if I'm with westpac ? I applied and got approved this morning. Will I have it by the weekend or will it go through on Monday ?
1 answer
Hi Nutt has your money come through yet? We applied Saturday & got approved within a few minutes. No money yet.
Jmaineasked
What does it mean when it has "funded" when I check process of my application? Has it been approved and funded or still being processed?
5 answers
I'm not sure about this as I don't remember getting that email but just wait for the email that says its approved
It's been approved and Will be funded into your account soon.
Customer CareCash Train
Hi Jmaine, if your application says funded it means that the money has been sent to your account. Depending on who you bank with, you can expect the funds to clear between 24 and 48 hours.
Jmidasked
hi i received an email at 1015am Saturday saying that the funds have been transferred, but still nothing? Why?
2 answers
Customer CareCash Train
Hi Jimid, could you please send your full name, date of birth and loan ID to [email protected] and l will have a look into your account for you.
Hi Jmid did your funds end up clearing later on the Monday?
LunaPatchasked
I applied for a loan but ended up getting the money I needed elsewhere, I didn't respond to the emails from cashtrain asking for my most recent payslip. 2 days later upon checking my bank account the cashtrain had deposited the money into my account, is that meant to happen?
2 answers
Customer CareCash Train
Hi there, could you please send me your full name and date of birth to [email protected] so l can investigate for you.
Sorry disregard, there was a misunderstanding
Simoneasked
When I'm asked for my bank details, does that mean I have been approved?
4 answers
Customer CareCash Train
Hi Simone. Bank details are what we need to assess your eligibility. After the assessment is when your will be told whether you have been approved.
Hi Simone, no, sending your bank details to Cash Train doesn't mean your loan has been approved. Cash Train like any other lenders will need your bank details to assess your eligibility.
uncertain_2012asked
What is the interest rate?
1 answer
Hi, I think the best people to ask is cash Train because fees and charges will depend on your loan amount. Their very friendly staff can help you with your enquiries. Ph: 08 9420 1480. Thankyou for your question.
Ms. Concernedasked
Is it normal to disclose your bank account login details during your loan application???
Ms. Concerned..
1 answer
in this technological world it is quite normal for a wide range of business that ask you to disclose these details, it certainly speeds up the process of verification requirements used to process these short term loans I didn't find it concerning at all, with all the encryption used it would be highly unlikely that any information could be used for malicious purposes
hope this helps
Linda Pasked
Hi. My loan was approved and I was advised last night at 7pm they would be depositing the funds into my Westpac account. Could you please advise when the funds will be available.
1 answer
Customer CareCash Train
Hi Linda! Unfortunately, once funds have been deposited by us, clearing times depend on your banking institution. I would suggest you give your bank a call and find out how long funds such as these take to clear. Some banks are same day and some can take up to 48 hours :)
Hmmmmasked
I got told the funds have been put into my account but they haven't yet, I need this money by the morning is there any faster way of processing this??
2 answers
Customer CareCash Train
Hi there, are you able to send me your full name and loan ID to [email protected] so l can look into this for you please :)
Yeh go thru nimble
mickstarasked
I applied on Saturday around 3 o'clock I'm with westpac bank how long until I receive this money?
1 answer
Customer CareCash Train
Hi Mickstar! If the funds didn't clear yesterday, l would say today. If you'd like to email me your full name and date of birth to [email protected], and l can have a look into your application for you and put you onto the appropriate department :)
Kara masked
So I Applied For a loan today and when told was waiting to get approved or not they emailed me just a number and nothing else what does that mean ?
Lee masked
I got the message saying I had been approved and money deposited Friday afternoon about 4. But it still hasn't come into my account. Will it be there in morning or on Monday? I'm with nab
3 answers
Customer CareCash Train
Hi Lee, If the money was deposited Friday, it will usually be in there on Monday as funds aren't always cleared on a Saturday. Let me know how you go :)
Nothing as of yet and nab have nothing on their system yet for any funds to come to me so will just have to wait until your contact line is open to see what's gone on and if you actually have deposited it yet.
Having the same issue, did you end up receiving this?
Urworstnightmsreasked
When will I get my money? been waiting since yesterday this is getting beyond a joke
1 answer
Customer CareCash Train
Hi there, could you please provide me with your full name in a private message or email [email protected] and l will check your application for you.
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