Starting from the April 7th, 2020, Castlery is offering a $30 credit off their next purchase for each reviewer that takes the time to submit a review. This incentive applies to reviews both positive or negative. Reviewers that had their review published during this time may have received this incentive. Previous incentives: 27th of September, 2018 until April 6th 2020, $50 credit off their next purchase
Reviewer Photos & Videos
- Online store
- Verified customer
Ordered Cammy chair in yellow
LOVE the chair! It’s gorgeous quality, comfy and the colour (mustard yellow) is perfect!
Easy to find and compare what I was looking for. Plenty of options. No assembly required.
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SheetuGreater Melbourne (Outer), VIC
- Online store
- Verified customer
Good blue velvet bed we got
Great expereience. We have really like the furniture we got. Great quality n style.Highly recommended to every one.
Customer care too good. Bed as per our expectations.All the best Casterly team
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ColleenGreater Melbourne (Inner), VIC
- Online store
- Verified customer
Very happy with the service, goods and price
I ordered my items on line very easy to get around, plenty of products available, spoilt for choice.
I am very happy with the quality of goods, beautiful, handmade, perfectly packed, would recommend these products to my friends.
Very happy with your service and will be ordering from you again in the future.
Kind Regards
Mrs Colleen Bowen
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- Online store
- Verified customer
Beautiful chairs
Beautiful, sturdy chairs that were carefully packaged and delivered fully assembled.
Excellent communication and service all the way through. The colour tones look exactly as presented on the website. Very happy!
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DennisCoombs 2611, ACT
- Online store
- Verified customer
Castlery Harris coffee table set
Love the quality and build! No assembly needed! Excellent customer service. The design suits our minimalist and rustic theme! Would definitely recommend Castlery to friends who are looking for high quality furniture.
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- Online store
- Verified customer
Just love my pouf!
Just received my brick coloured pouf and I am enjoyING the comfort to my ‘restless’ legs, vegging on the couch in front of the TV. It looks good and the service was great. ETA was 25/4 and it arrived 27/4.
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john mSydney, NSW
- Online store
- Verified customer
Great service and the product, The Leather Pouf is exactly what I was after.
The Brooks Leather Pouf is a great quality product, beautiful straight out of the box and beneath my feet. Communication from customer service was also timely and helpful, especially during the challenging pandemic.
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Andrew_Metropolitan Adelaide, SA
- Online store
- Verified customer
Well built furniture, fantastic customer service!
I have purchased a number of items from Castlery over the last couple of years and have had nothing but fantastic service! I called them to add an item to the last order and they worked through combining shipping, applying a multi-item discount that the order now was eligible for and it shipped quickly despite COVID related delays. Their local delivery contractors were a pleasure to deal with too.
Each piece of furniture bought was solid, well put together and looked great. Would not hesitate to purchase from them again.
*I was offered a $30 discount on the next purchase to write a review. That discount prompted me to actually write this, but didn't alter my experience with Castlery.
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- Online store
- Verified customer
Exactly as expected. Love it!
I purchased their Luka Console Unit and I'm very happy with the purchase. It felt and looked high quality. It's a bit unfortunate I wasn't able to see it in person and had to take a leap of faith. Thankfully, their website was very easy to browse, had plenty of photos, and sales was helpful.
No assembly was required.
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- Online store
- Verified customer
Best company I have purchased from online in a long time.
Excellent communication, on time delivery. Excellent quality product. I Would 110% recommend this company and website. best online shopping experience I have had in a long time. Thank you so much.
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kimmytomHunter Region, NSW
- 2 reviews
LOVING MY NEW ROOM
Well made beautiful simple Scandinavia look furniture delivered and pack so well most of the furniture was already assembled
Was able to get bedroom furniture to match my two lounge areas also :)
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Skila
- 3 reviews
- Online store
- Verified customer
this is almost perfect, very good customer services! compare with IKEA, the experience is amazing!
I bought lamp and some kitchenware, my actual experience is like the following
1,Good customer supporting system: once you have any inquire, they offer immediately customer services including tel support and instants message support(it commit will be reply in 6 mins). as you may aware of it, many provider even some big supplier like FREEDOM and etc. NOT provide telephone support services...
2,Fast delivery(normally after three days they will start to delivery, the parcel always packaged quite good to ensure everything safe).
3,excellent refund system, they will refund your money in 1-3 biz days.
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MartinGreater Melbourne (Metropolitan), VIC
- 5 reviews
- Online store
- Verified customer
Simple but highly functional rugs
Hardy rugs, great for areas with heavy foot traffic. I got one for the hallway entrance and another for the kitchen. Love that it stays in position when I used my powerful Dyson vacuum cleaner without having to place a heavy object to keep it still. Great price and value for money.
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- Online store
- Verified customer
Lovely couch.
Lovely couch. Decent quality for what we paid for. The only feedback would be to improve communication/logistics between Castlery and the delivery supplier. I had to ring up Castlery to follow up my delivery, however the positive was the issue was rectified soon after. Great customer service, well done team.
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Laura
- 2 reviews
- Online store
- Verified customer
Love this stool!
Such a nice footstool! It arrived as beautiful as on the website. No assembly required. Delivery took a bit longer than expected, but that is to be expected at this time.
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KTMSydney, NSW
- Online store
- Verified customer
Very impressive quality
I purchased a framed canvas from Castlery. The delivery took around a week longer than expected, but once the item arrived I was very impressed. It looks great and suits my house perfectly.
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clarence goffGreater Melbourne (Inner), VIC
- Online store
- Verified customer
Amazing Quality, Great Serivce as welll
The product I recieved are great quality, the serivce is very responsive and were always there, when I had a questions. The follow up emails regarding delivered were spot on.
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clsimSydney, NSW
- Online store
- Verified customer
Amazing product and customer service!
I bought the Alice Bookshelf and it's perfect, high quality and looks stunning in my office space. The customer service/communication is also great and the delivery was prompt and seamless. Definitely recommend!!
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- Online store
- Verified customer
Great product great prices
I recently purchased a bookcase that did need to be assembled. Colour of the timber was perfect for the room, assembly instructions were easy to follow. Very happy with the product and delivery.
Will be a returning customer for sure.
Keep up the good work.
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JMPGreater Melbourne (Inner), VIC
- 2 reviews
- Online store
- Verified customer
Great quality, good value
Great quality, good value chairs - very solid, and they came already assembled which was a plus. Fast delivery. Well-packed - there’s no way they would have been damaged in transit. The colour was accurately represented on screen (which I am relieved about). They are more of a very light grey with a hint of green/brown than what I would normally call “khaki”.
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Questions & Answers
Whitney Pirroneasked
Do you offer a service for removing the old furniture when delivering the new one?
- Brisbane
1 answer
Castlery A.Castlery
Hi Whitney, I'm sorry to say that this is not a service we provide and to prepare for the delivery it is good to have clear space for the boxes to be set down. Please contact us directly via [email protected] if you need more info :) have a great day!
Julie H.asked
I am in Melbourne Australia and am interested in you Bambu sofa. Is there anywhere I can sit on it before I buy?
No answers
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