Catch Deal

On enquiring about a refurbished iPhone, I was told by Catch that it definitely was a new phone not pre owned and it would have just been slightly scratched or a demo model. I rang a second time as a different iPhone did describe it as pre owned but again I was told it was new. I read the ad out to the person on the phone and after making some enquiries they told me that one was pre owned. What amazes me is the staff working for Catch would not have any idea whether these phones are new or pre owned and are giving out false information. I am waiting for a message back after they contact the seller.

I bought a Samsung s6 brand new in box unopened,Australian lot, as stated in the add on eBay, in September 2017 it has worked perfectly for over 1 year and now it has come up with network locked, T mobile which is American not Australian have been told cannot fix this.Anyone else had this issue?

item arrived late and was dead on arrival.. Too much trouble.. spent time to fix it... wont use them again

I bought a samsung note 4, 3ipads and 1 samsung table spending just over $1500. These were presents for my kids for xmas. I paid express post and didn't receive my items when said. A month went past and still didn't receive anything and very little communication from the seller. I ended up receive the goods 2 and a half months later and they were all fakes! Replicas of the real thing and none even lasted more then a week. Outraged.

Took my ‘iPhone’ into Apple with battery issues & they advised it wasn’t a real iPhone. It’s made of used spares & fake parts.
Shirt material is so thin that the white shirts are virtually transparent. Waste of money....
I should have read others reviews first.

Excellent service,quick delivery,even had tracking for parcel,safe transaction,great customer service with good helpful advice on product,a pleasant expeirance all round

Purchased a phone from them, advertised as new. Has been replaced 4 times under warranty and even then only after i had to explain Australian Consumer law. Initially refused telling me replacements weren't covered by warranty. Not what the law says. Service is shocking. Still trying to get a refund. They have resorted to ignoring my emails, and refusing to allow me to speak with a manager. Would never consider buying anything from them again.

I bought a Samsung s6. It had terrible reception. They replaced it with another that also had poor reception. The internal screen then broke. I returned it via post and despite proof of receipt through Aus Post, they are saying they haven't received it. No refund. No replacement. Not happy. Awful company with awful phones.

NEVER SPEND MONEY IN THIS COMPANY.
I have really bad experience in Catch Deal, they sell only rubbish products and no trust peoples, only lies.
My phone send back tree times and all ways send me other rubbish phone, looks cheaper but its more expensive products in the world.
The products as all old and doesn't work.

Don't make the same mistake like me, never!!! is my Advice

I ordered a Samsung S7 last year. I am now need the 3rd phone replaced. Imagine my surprise when I contacted Samsung direct as these guys take a month to get you a 'new' one. Imagine my surprise when Samsung told me that the 3rd new phone I received in Feb this year actually rang out of warranty in March.

They are clearly selling defective phones.

Got my package on time as described
Very good customer service and always reply for any questions instantly provide a relaxing experience

I bought iphone 8 from them, and this is my 2nd phone purchased from Catchdeal.
Once again they have come out in top! Great phones at great prices, very happy customer!
Great experience overall. Definately use Catchdeal again.

I would not recommend buying anything from this company. After numerous of emails to return the faulty CCTV camera for either a replacement or refund, I am still left with a camera that doesn't work, out of pocket and like a broken record they keep trying to advise me of obvious methods of how to fix the camera myself, when I have exhausted all avenues of hard resets myself. Getting no where. Never buy from them again.

Super satisfied with Catchdeal. The first phone, demo phone of Iphone 7 128gb that i bought was defective, so I emailed customer service and they requested me to send it back to us. I just need to wait around 1 week and i  received the replacement lens yesterday, and it works great now. I have bought a lot of things from Catchdeal in the past, and I have always been totally satisfied with the prices and the quick delivery of everything. This is the very first time I ever had to deal with customer service, and I felt they were fantastic. A+ all the way. I will keep buying from them, as they deliver what they promise, without a sales pitch or bait-and-switch, ever.

I bought a Samsung Galaxy S6 32GB-Black from Catchdeal. And i can confirm Catchdeal is a very easy company to deal with. The product was out of stock and they e'mailed me to inform me and offer me Samsung galaxy S6 64GB with no cost extra with FREE case + screen cover and it was delivered promptly. My husband is very happy with his gift. I would recommend Catchdeal for the service is fantastic all the way to Tasmania and a great price as well thanks Guys Great job will be back .

I purchase a new Samsung A9 pro phone, great value, quick delivery.
I was recommended this website by a work colleague and am more than satisfied with my experience. This is my first experience using Catchdeal and i really HIGHLY RECOMMEND they're service..
They were extremely helpful when I contacted for product related questions and placing my order.
Thank you Catchdeal...  :D

Bought a so called Apple IPad, boxed and sealed. Had it less than 12months. It turned out to be counterfeit in every way. I only saved $50 on buying from a proper retail shop. After many emails and not being able to ring. I have heard nothing.