Happy with purchase but a bit of delay due to covid19. Your assistance in helping with the delay was greatly appreciated. I will order from Catch again. Thank you again.

I have always had an amazing experience with Catch. Very professional. When ever I want a refund they refund me straight away depending on the situation. Never had a issue with this company.

Recieved a product that had been tampered with and 2/5 missing ( 3rd party not catch). Contacted catch and they sent a new package free of charge. It was my first use of catch and i am happy with the outcome considering C19 and will use again.

I ordered a birthday present on the 1st April, contacted the seller Daily Plaza via Catch on Apr 13th to ask where the item was, he told me to be patient and that it was sent.
Now Apr 30th i contacted Aus Post and they say it hasn't left the sellers warehouse. This is disgusting service, i understand some delays due to Corona Virus but not 1 month.

Catch was fantastic. After waiting 3 weeks for delivery & Aus Post blaming Catch for not dispatching. Catch raised an investigation and it was delivered the very next day!! Funny that!!

I contacted catch for the missing item. They responded very quickly. Now I just have to sit back and wait for my other item to arrive. Hopefully soon.. It's understandable because of covid 19. Delivery is delay.

The whole experience was professional and the staff followed thru with our queries quickly. The product was from the UK and with the C-Virus Catch was caught up with other parcels at Heathrow Airport UK to which they are personally monitoring with the UK based producer. Unable to rate product as still in the pipeline.

Postage delays 3 tracking numbers all incorrect apparently.a month on and still getting adifferent story everyday .Have bought heaps online and will continue to do so just not with Catch

I loved catch. Best online shopping experience. Will always do my online shopping with catch.

My parcel was late by auspost but when contacted catch they processed it Straight away

I have used Catch on a few occasions for products like dishwasher tablets (expensive in supermarkets) and Mould Power (not available in major supermarkets and otherwise hard to find)
Good follow up and customer service whe AustPost tracking failed to show progress after prompt order processing and despatch, they finally turned up safe and sound

I ordered from the Marketplace, however the items were sold out. Unfortunately the email for this notification went to my Spam folder. After contacting the customer service, the matter was investigated and I got my refund promptly. It was great and easy communication.

I made a mistake with some of my details on an order and Catch replied to my email very quickly and resolved the problem all within the space of an hour. That's impressive customer service!

Finding and ordering was easy via Catch, the highly visible colour & stripes of the warm Safety Fleece is exactly what is needed when riding a bike at night or poor conditions.

Have shopped at catch for years never had any issues. If a product has been faulty it has been resolved, refunded and replaced quickly. Catch have been very supportive in my online shopping experience.

I have placed several orders through Catch, no problems with quality of the products purchased, competitive prices delivery was ok, occasionally delayed but not due to Catch, Australia post delayed the delivery due to Covid. Customer services was responsive and helpful

Prompt service and great attitude, the staff Wayne is really helpful and professional. Will definitely come back and shop from catch of the day. Hope everyone can enjoy this wonderful website.

Ordered wrong sized product by mistake, Catch could not of been more willing and able to help assist in correcting the error even though under there terms and conditions the problem remains with the purchaser

I ordered the wrong item and put in my wrong email address, got refunded within 30 mins and all on a Sunday.
Great customer service and would definitely recommend to others

Thanks to Arny for following delivery during difficult times was very helpful. I would recommend Catch to family and friends. I'm satisfied with quality of goods and services on each occasion.