I ordered a Tamron 70-200mm G2, arriving in 3 and a half days to a rural area in Australia just before Christmas. Excellent shipping time! Unfortunately, the lens was faulty but they did everything they could to get it replaced in a timely manner. The best service I have ever received for any product. I don't think I could ever buy from anyone else after my experience with their customer service.
Ordered a Nikon 200-500mm lens through the CCC Warehouse. Best price I found anywhere and the lens delivery was amazingly quick. Ordered Thursday afternoon and in my hands Tuesday morning. Well packed and protected. Would not hesitate to use this company again.
I rarely give 5 stars but this company deserves them!
I've purchased a couple of expensive camera items from CCC Warehouse. they are efficient, helpful, honest and their prices are the best. I made a mistake on a recent order and they helped me without fuss. honestly, their service is something that's rarely experienced these days. can't recommend them highly enough.
Very Satisfied. Will return back.
Very satisfied with this store. My Sigma f2 8 17-50mm lens arrived in great condition and also the delivery was very quick. Best price for the product and hassle free international shipping.
Positively surprised & happy customer
Ordered a Samyang 12mm lens on the 28.12.2019, arrived on the 31st just in time for the New Year's celebration:) (picked priority delivery) Had to go through some of the reviews initially cause I hadn't heard about them before. Went for it and ended up saving about 70 dollars. I had been searching for deals months, nothing..not even Black Friday helped out for this particular lens. This website had by far thought the best price I could find once I cam across it though. Same day I even got a follow up email from Michael (Customer support or som...ething) double checking the compatibility of my camera with the lens. Thought that was useful cause I'm not a camera expert and it was nice to have someone double check that for me instead of sending some potentially wrong item at my own expense. keep up the good work guys! Will be purchasing from you again in the future. By the way, love my new lens!
I have bought several expensive items from CCCWarehouse. It's not just the great prices that keep me coming back but the exceptional customer service I get every time I visit.
Great service, best price
I've ordered several items from cameras to filters to speedlite to lenses. All arrived at my home in a regional area in excellent time (just days from ordering) and top condition. Beats any online order made within Australia for speed. They readily allowed me to add an additional item to an existing order, even though the order had been packed and ready for shipping, sending through a voucher to ensure I wasn't paying shipping twice. This is my first site to check for any new camera gear.
- Verified customer
Great products, great price, and with world-wide warranty support!
Received my Tamron 150-600mm lens at a great price and delivery only 4 days after placing order. The better price meant that I could afford the 1.4 x teleconverter, TAP-in and 5 year world-wide warranty and accident cover. I will definitely look to CCCWarehouse for future purchases.
Great shopping Experience
Buying on line is always a bit of a gamble, but my experience with CCC Warehouse has been a very positive one. I had been watching the reviews of this company for many months before placing my order and felt the positive feedback reassuring. Today I received my Canon 5dsr within the 7 days standard postal option. The camera is as stated on their site. Genuine, even an English user manual included. (not Expected) The only negative was it arrived in a postal bag with slight damage to the original box packaging. Luckily no obvious damage. I would suggest a little more packaging as another customer had the same concern. Will certainly purchase from this company again. Many thanks Michael
Dead set legends!
I'd like to thank Michael and his team. I ordered the Nikon D500 for ~$800 less than local competitors, knowing it was coming from Hong Kong. Hello competitors, we live in an international market place!
I paid extra for shipping and it arrived within 4 days to metro Melbourne just in time for my big trip overseas.
When contacted, Michael is easy to chat with and delivers on his promises. I'll be shopping here again.
Excellent service at great prices
I have used a few of these HK based suppliers for high end camera equipment, and this one is one of the best. Lowest prices (about $100 less than the next best price I could get) and very fast postage . Ordered on Tuesday - on my doorstep Friday morning!
Product/delivery fine, review bad
Initially I started a review (5 stars) that said "As promised, on time." but site would not accept too few words so I decided not to bother. Then I thought I might offer this observation - A bad review will always take more words than a good review.
I purchased a Nikon body from Michael that all went very smoothly. I'm cautious about purchasing from the Web so it was reassuring being able to speak to Micheal directly, he seems like a very honest and reliable guy.
Good experience - expensive post
Great price and service for a Nikkor 200-500 mm lens. Even with PayPal reviewing and holding up our payment it got to us in time to take on holiday even though we only ordered with only 1 week's notice. Would use again but postage is expensive.
Great price, great service, fast delivery, only thing although package was fine I would have liked to see more packaging. I will be back, keep up the great work.easy to use web site
The reviewer stated that an incentive was offered for this review
Poor customer service
I ordered a Tamron wide angle lens prior to going on holiday. I paid extra for express delivery and they had 2 weeks to deliver it . With 5 days left until departure I was monitoring the progress of my order that had been picked for a few days but not shipped. I had tried to call them on the phone and no one ever answered. Managed to contact Michael on chat. Seems the lens was damaged and would be 2 weeks delay. Failed to notify me of this. I cancelled my order and they refunded immediately but now am unable to source the lens in time. Thanks for ruining my photographic holiday.
The only place to buy camera equipment
I'm a professional photographer and I wouldn't purchase professional camera equipment from anywhere other than CCC Warehouse.
Top-quality brand equipment at the absolute cheapest and affordable prices. Absolutely a huge patron and happy to be so.
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Questions & Answers
Which companies do you use for warranty repairs & where are they located?
Michael L.CCC Warehouse
We only use official authorised official service centres for warranty repairs. Each brand have their own service centres / network.
Can I return my purchase for a refund if not unpacked?
Michael L.CCC Warehouse
We have 14 days change mind return policy. It's basically store credit for items returned in original condition. Cameras attracted 10% restocking fee. Credits do not expire.
I have asked about the 12 month insurance as opposed to normal 24 month insurance on camera and got response from CCC. I am just wondering if anyone else had any concerns about only receiving 12 months warranty?
Hi Deb, there is a risk with not having the manufacture warranty, but I am willing to take it given the camera body I purchased has been around for a while. Most electronics are either doa or work for years in my experience. If it does go bad Beyond 12 months you can just suck it up and pay for the repair. hope this helps. David A....
Michael L.CCC Warehouse
We are also dealers for Extended warranty plans from Mack Cam and Consumer Priority Service (CPS).
The way a lot of our customers look at their purchase decision is, with our item prices, after adding a 2 or 3 years Mack or CPS plan, if we are still saving them money, then it's a pretty simple decision.
The way extended warranty work is very simple, they just pay for official service centre repairs anywhere in the world.
Both Mack and CPS plans are fully insurance underwritten, and have been operating for many years (30+ for Mack Cam), and they both offer worldwide coverage for no extra cost.
You can also transfer the residual plan period to a new owner for an admin fee. Which enhances the re-sell value down the track.
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