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Reviews

(397)
(9)
(4)
(1)
(4)
  • Incentivised Review Yes (4%) · No (96%)
  • Product Quality
    5.0 (99)
  • Return Claim MadeYes (2) · No (105)
  • Shipping
    4.8 (84)
  • Warranty Claim MadeYes (1) · No (91)

Cru Scanlan

Cru ScanlanWide Bay-Burnett, QLD

Excellent Service

published

I ordered a Tamron 70-200mm G2, arriving in 3 and a half days to a rural area in Australia just before Christmas. Excellent shipping time! Unfortunately, the lens was faulty but they did everything they could to get it replaced in a timely manner. The best service I have ever received for any product. I don't think I could ever buy from anyone else after my experience with their customer service.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

Jane Burgess

Jane BurgessWide Bay-Burnett, QLD

  • 4 reviews

Great service

published

Ordered a Nikon 200-500mm lens through the CCC Warehouse. Best price I found anywhere and the lens delivery was amazingly quick. Ordered Thursday afternoon and in my hands Tuesday morning. Well packed and protected. Would not hesitate to use this company again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Leeanne W.

Leeanne W.Perth, WA

  • 2 reviews

I rarely give 5 stars but this company deserves them!

published

I've purchased a couple of expensive camera items from CCC Warehouse. they are efficient, helpful, honest and their prices are the best. I made a mistake on a recent order and they helped me without fuss. honestly, their service is something that's rarely experienced these days. can't recommend them highly enough.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedNikon D750
See all answers
Francis M.

Francis M.Sydney, NSW

Very Satisfied. Will return back.

published

Very satisfied with this store. My Sigma f2 8 17-50mm lens arrived in great condition and also the delivery was very quick. Best price for the product and hassle free international shipping.

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedSigma f2.8 17-50mm lens for nikon
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Positively surprised & happy customer

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Bob

BobSouth East Queensland, QLD

Returning customer

published

I have bought several expensive items from CCCWarehouse. It's not just the great prices that keep me coming back but the exceptional customer service I get every time I visit.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedcanon 2x III extender
See all answers

Jim

Jim

  • 2 reviews

Great service, best price

published

I've ordered several items from cameras to filters to speedlite to lenses. All arrived at my home in a regional area in excellent time (just days from ordering) and top condition. Beats any online order made within Australia for speed. They readily allowed me to add an additional item to an existing order, even though the order had been packed and ready for shipping, sending through a voucher to ensure I wasn't paying shipping twice. This is my first site to check for any new camera gear.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

I A C

I A CGreater Melbourne (Inner), VIC

Great Service

published

Thanks for a very quick and reliable service, my purchase arrived without any hassle.
Your prices save me a few hundred dollars. Many thanks, i know where to come next time.

Product Quality
Return Claim MadeNo

Excellent service

published

Ordered Tamron lens 18-400mm from CC warehouse on Thursday night, received the following Tuesday. Great price, great service. I would recommend CCC warehouse to anyone. Excellent range and excellent prices.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
  • Verified customer

Great products, great price, and with world-wide warranty support!

published

Received my Tamron 150-600mm lens at a great price and delivery only 4 days after placing order. The better price meant that I could afford the 1.4 x teleconverter, TAP-in and 5 year world-wide warranty and accident cover. I will definitely look to CCCWarehouse for future purchases.

Product Quality
Return Claim MadeNo

Happy Tasmanian

Happy TasmanianNorth-West & West coast, TAS

Great shopping Experience

published

Buying on line is always a bit of a gamble, but my experience with CCC Warehouse has been a very positive one. I had been watching the reviews of this company for many months before placing my order and felt the positive feedback reassuring. Today I received my Canon 5dsr within the 7 days standard postal option. The camera is as stated on their site. Genuine, even an English user manual included. (not Expected) The only negative was it arrived in a postal bag with slight damage to the original box packaging. Luckily no obvious damage. I would suggest a little more packaging as another customer had the same concern. Will certainly purchase from this company again. Many thanks Michael

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon EOS 5DSR

Matthew P.

Matthew P.Greater Melbourne (Metropolitan), VIC

Dead set legends!

published

I'd like to thank Michael and his team. I ordered the Nikon D500 for ~$800 less than local competitors, knowing it was coming from Hong Kong. Hello competitors, we live in an international market place!
I paid extra for shipping and it arrived within 4 days to metro Melbourne just in time for my big trip overseas.
When contacted, Michael is easy to chat with and delivers on his promises. I'll be shopping here again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedNikon D500
See all answers

John M.

John M.Metropolitan Adelaide, SA

  • 3 reviews

Excellent service at great prices

published

I have used a few of these HK based suppliers for high end camera equipment, and this one is one of the best. Lowest prices (about $100 less than the next best price I could get) and very fast postage . Ordered on Tuesday - on my doorstep Friday morning!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

TinaB

TinaB

  • 2 reviews

Product/delivery fine, review bad

published

Initially I started a review (5 stars) that said "As promised, on time." but site would not accept too few words so I decided not to bother. Then I thought I might offer this observation - A bad review will always take more words than a good review.

Product Quality
Return Claim MadeNo

Great service!

published

I purchased a Nikon body from Michael that all went very smoothly. I'm cautious about purchasing from the Web so it was reassuring being able to speak to Micheal directly, he seems like a very honest and reliable guy.

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedNikon D750
See all answers
Alex

Alex

  • 2 reviews

Good experience - expensive post

published

Great price and service for a Nikkor 200-500 mm lens. Even with PayPal reviewing and holding up our payment it got to us in time to take on holiday even though we only ordered with only 1 week's notice. Would use again but postage is expensive.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Canon 5D

published

Great price, great service, fast delivery, only thing although package was fine I would have liked to see more packaging. I will be back, keep up the great work.easy to use web site

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Peter

PeterPerth, WA

Poor customer service

published

I ordered a Tamron wide angle lens prior to going on holiday. I paid extra for express delivery and they had 2 weeks to deliver it . With 5 days left until departure I was monitoring the progress of my order that had been picked for a few days but not shipped. I had tried to call them on the phone and no one ever answered. Managed to contact Michael on chat. Seems the lens was damaged and would be 2 weeks delay. Failed to notify me of this. I cancelled my order and they refunded immediately but now am unable to source the lens in time. Thanks for ruining my photographic holiday.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 10-24mm lens

An C.

An C.Perth, WA

  • 7 reviews
  • 15 likes

Shipping costs.....

published

...could be better!
I know of no other Aussie seller that adds on:
TransitCare Plus fee
Courier Out Of Area fee
On top of postage! Plus the prices for items are creeping up too....

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Matto

MattoGreater Melbourne (Metropolitan), VIC

  • 4 reviews

The only place to buy camera equipment

published

I'm a professional photographer and I wouldn't purchase professional camera equipment from anywhere other than CCC Warehouse.
Top-quality brand equipment at the absolute cheapest and affordable prices. Absolutely a huge patron and happy to be so.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon 5D EOS Mark IV
See all answers

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Questions & Answers

Happy

Happyasked

Which companies do you use for warranty repairs & where are they located?

1 answer
CCC Warehouse
Michael L.CCC Warehouse

We only use official authorised official service centres for warranty repairs. Each brand have their own service centres / network.


fiona

fionaasked

Can I return my purchase for a refund if not unpacked?

1 answer
CCC Warehouse
Michael L.CCC Warehouse

We have 14 days change mind return policy. It's basically store credit for items returned in original condition. Cameras attracted 10% restocking fee. Credits do not expire.


deb

debasked

I have asked about the 12 month insurance as opposed to normal 24 month insurance on camera and got response from CCC. I am just wondering if anyone else had any concerns about only receiving 12 months warranty?

2 answers
David A
David A

Hi Deb, there is a risk with not having the manufacture warranty, but I am willing to take it given the camera body I purchased has been around for a while. Most electronics are either doa or work for years in my experience. If it does go bad Beyond 12 months you can just suck it up and pay for the repair. hope this helps. David A....

CCC Warehouse
Michael L.CCC Warehouse

We are also dealers for Extended warranty plans from Mack Cam and Consumer Priority Service (CPS).

The way a lot of our customers look at their purchase decision is, with our item prices, after adding a 2 or 3 years Mack or CPS plan, if we are still saving them money, then it's a pretty simple decision.

The way extended warranty work is very simple, they just pay for official service centre repairs anywhere in the world.

Both Mack and CPS plans are fully insurance underwritten, and have been operating for many years (30+ for Mack Cam), and they both offer worldwide coverage for no extra cost.

You can also transfer the residual plan period to a new owner for an admin fee. Which enhances the re-sell value down the track.


Get an answer from our members and CCC Warehouse representatives

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