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Reviews

(399)
(9)
(4)
(1)
(5)
  • Product Quality
    4.9 (102)
  • Return Claim MadeYes (2) · No (106)
  • Shipping
    4.8 (86)
  • Warranty Claim MadeYes (1) · No (92)

Reviewer Photos & Videos

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Peter

PeterPerth, WA

Poor customer service

published

I ordered a Tamron wide angle lens prior to going on holiday. I paid extra for express delivery and they had 2 weeks to deliver it . With 5 days left until departure I was monitoring the progress of my order that had been picked for a few days but not shipped. I had tried to call them on the phone and no one ever answered. Managed to contact Michael on chat. Seems the lens was damaged and would be 2 weeks delay. Failed to notify me of this. I cancelled my order and they refunded immediately but now am unable to source the lens in time. Thanks for ruining my photographic holiday.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 10-24mm lens

An C.

An C.Perth, WA

  • 7 reviews
  • 15 likes

Shipping costs.....

published

...could be better!
I know of no other Aussie seller that adds on:
TransitCare Plus fee
Courier Out Of Area fee
On top of postage! Plus the prices for items are creeping up too....

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Matto

MattoGreater Melbourne (Metropolitan), VIC

  • 4 reviews

The only place to buy camera equipment

published

I'm a professional photographer and I wouldn't purchase professional camera equipment from anywhere other than CCC Warehouse.
Top-quality brand equipment at the absolute cheapest and affordable prices. Absolutely a huge patron and happy to be so.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon 5D EOS Mark IV
See all answers
Matt P.

Matt P.Hobart, TAS

Great service and products, again

published

Tamron 24-70 2.8 G2, godox trigger and AD200 Pro ordered and all delivered within 3 business days. Saved about $900 off local retail prices. Packaged well, secure with no issues.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Fast Delivery, but shipping handling could be better

published

Ordered a brand new Canon 5D MKIV which came in a Satchel (hence the cheap shipping fee) If there was an option to have it shipped in a box to protect the Camera better I would have taken it. The original box was crushed on delivery. Checked the camera seems okay, but was dissapointed with handling/packaging.
Overall pricing seems unbeatable and Communication during purchase was excellent.
Would buy again, but will try to request better package method than a Satchel.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon 5D EOS Mark IV
See all answers

Ggg

Ggg

  • 2 reviews
  • 1 like

Quick delivery.

published

I placed the order on Sunday and received it on Wednesday. The product was exactly what I ordered brand new mint condition. I am very happy with my experience with CCC Warehouse, I will shop here again.

Return Claim MadeNo

WOW, What service

published

Sunday afternoon - Michael responded quickly to several questions via the chat line. Placed the order that night and was delivered to an interstate address Tuesday afternoon. Most impressed with the service

Return Claim MadeNo

FreddyZ

FreddyZGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great experience purchasing from CCC Warehouse.

published

This is my second purchase from CCC Warehouse. My first purchase was a brand new Nikon D750 DSLR camera and this time I bought a brand new Tamron 24-70mm F/2.8 Nikon mount lens. I have chatted a few times with Michael who is ever so patient and helpful. The delivery of both purchases were very fast and I received exactly what I ordered. Yes I am happy and I am looking forward for next year to purchase the Tamron 70-200mm F/2.8 lens.

Return Claim MadeNo

Aindriu

AindriuHunter Region, NSW

Pleasantly surprised.

published

I was quite sceptical at first due to the low prices and some details of the website, so I phoned Michael and spoke to him directly, he was very helpful and up front about the way the business works. He went out of his way to make the order work for me, and then when the shipment was late he refunded me immediately so I could get the item from another store (I had previously mentioned I needed it in a short time frame). After this I ordered a battery grip and battery, which came very quickly and was all above board. Will be ordering again in future.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Tracey

TraceyHunter Region, NSW

Excellent service. Fast delivery

published

Am extremely happy with my Tamron lens I purchased. I emailed a few times with queries before I purchased. The responses from Michael were very quick and helpful. The delivery of the lens was extremely quick and it is exactly what I wanted. I would definitely recommend this website to anyone and I would purchase from it again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

John

John

  • 2 reviews

Great supplier

published

I have bought several camera lenses and a camera from this business. A great business to deal with. A very extensive range of products. Very competitive pricing and fast delivery.

Return Claim MadeNo
Warranty Claim MadeNo

Javid J.

Javid J.Greater Melbourne (Metropolitan), VIC

  • Verified customer

LEGENDS! Will absolutely buy from them again :)

published

Unbeatable price in the market as I knew, easy transaction, very fast delivery, genuine item, great communication and customer service. What else do you expect from a seller?!

I bought a Tamron 70-200 f2.8 g2 and very happy with my purchase. Almost 500 bucks cheaper than similar items being sold in the camera shops here in Melbourne.

Very Happy and Thank you

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron SP 70-200mm f/2.8 Di VC USD G2 Lens Nikon Mount (Tamron Model A025)
See all answers

Josh

JoshSydney, NSW

Great service and great prices.

published

Michael and the crew at CCC Warehouse were really helpful. They delivered a couple of lenses to me really quickly, and in perfect condition. The prices are great, but the service is even better. Thanks!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Excellent experience

published

The website was easy to navigate and the ordering process was simple. The goods ordered were as advertised and arrived promptly. I sent an enquiry via email and this was responded to in a timely manner and answered my query satisfactorily. I have not used the products ordered yet, but they arrived in good shape. I ordered a wide angle Nikkor lens, UV filter and caikon mera equipment back pack to go with my Nikon DSLR D5600, which I also bought from CCC Warehouse.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Bert T

Bert TMetropolitan Adelaide, SA

Very Happy

published

Very happy with my Tamron lens great price and lens in manufacturers box and wrapped in bubble rap
purchase was dispatched promply and arrived within the time stated will certainly use CCC again when camera equipment is needed

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 18-400mm lense
See all answers
Kangaroo3d

Kangaroo3dHunter Region, NSW

  • 7 reviews
  • 12 likes
  • Verified customer

Smooth Transaction!!! Fast Delivery!!! Highly Recommended!!!

published

Two hrs after I ordered Nikon D5600, I changed my mind to order D7500. I contacted the store by online live chat. Michael Lee helped me to change the order. And I got the camera just 4 days later including two weekend days. Super happy with the service. Highly recommended!!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedNikon D7500
See all answers

Tim

Tim

  • 4 reviews
  • 1 like
  • Verified customer

Helpful and insanely quick delivery

published

Been eyeing off their prices for quite sometime. What tipped me over the edge was their warranty. While not the products official Aus warranty, they offered a warranty service just as good. I bought the Canon EOS R and the delivery was real quick (3 days to ACT). Michael Lee was friendly and very responsive to my questions prior to purchase.
I'll most likely buy here again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon EOS R
See all answers

Samir popal

Samir popalSydney, NSW

Excellent customer service.

published

Bought Zhiyun crane 2 arrived fast and the managed my order very efficiently, good pricing, easy to find any part of camera you after . Happy to deal again. Thank you

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedZhiyun crane
See all answers

Great example of competitive pricing.

published

Was on holiday in Aussie and looking to buy the Canon 6D Mk11 camera body - quick internet search found several outlets with CCC Warehouse well priced. Ordered and delivered within 5 working days to western Aussie. Great service thankyou.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon 6D Mk11
See all answers

Great!

published

This is my second purchase for CCC Warehouse. I'm in Sydney and the delivery took only a few days by FedEx. Great price and superior service will definitely buy from them again! My only suggestion is it should be called AAA Warehouse :)

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTamron 100-400mm
See all answers

Page 2 of 21

See all CCC Warehouse reviews

Questions & Answers

Happy

Happyasked

Which companies do you use for warranty repairs & where are they located?

1 answer
CCC Warehouse
Michael L.CCC Warehouse

We only use official authorised official service centres for warranty repairs. Each brand have their own service centres / network.


fiona

fionaasked

Can I return my purchase for a refund if not unpacked?

1 answer
CCC Warehouse
Michael L.CCC Warehouse

We have 14 days change mind return policy. It's basically store credit for items returned in original condition. Cameras attracted 10% restocking fee. Credits do not expire.


deb

debasked

I have asked about the 12 month insurance as opposed to normal 24 month insurance on camera and got response from CCC. I am just wondering if anyone else had any concerns about only receiving 12 months warranty?

2 answers
David A
David A

Hi Deb, there is a risk with not having the manufacture warranty, but I am willing to take it given the camera body I purchased has been around for a while. Most electronics are either doa or work for years in my experience. If it does go bad Beyond 12 months you can just suck it up and pay for the repair. hope this helps. David A....

CCC Warehouse
Michael L.CCC Warehouse

We are also dealers for Extended warranty plans from Mack Cam and Consumer Priority Service (CPS).

The way a lot of our customers look at their purchase decision is, with our item prices, after adding a 2 or 3 years Mack or CPS plan, if we are still saving them money, then it's a pretty simple decision.

The way extended warranty work is very simple, they just pay for official service centre repairs anywhere in the world.

Both Mack and CPS plans are fully insurance underwritten, and have been operating for many years (30+ for Mack Cam), and they both offer worldwide coverage for no extra cost.

You can also transfer the residual plan period to a new owner for an admin fee. Which enhances the re-sell value down the track.


Get an answer from our members and CCC Warehouse representatives

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