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Reviewer Photos & Videos
PeterPerth, WA
Poor customer service
I ordered a Tamron wide angle lens prior to going on holiday. I paid extra for express delivery and they had 2 weeks to deliver it . With 5 days left until departure I was monitoring the progress of my order that had been picked for a few days but not shipped. I had tried to call them on the phone and no one ever answered. Managed to contact Michael on chat. Seems the lens was damaged and would be 2 weeks delay. Failed to notify me of this. I cancelled my order and they refunded immediately but now am unable to source the lens in time. Thanks for ruining my photographic holiday.
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An C.Perth, WA
- 7 reviews
- 15 likes
Shipping costs.....
...could be better!
I know of no other Aussie seller that adds on:
TransitCare Plus fee
Courier Out Of Area fee
On top of postage! Plus the prices for items are creeping up too....
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MattoGreater Melbourne (Metropolitan), VIC
- 4 reviews
The only place to buy camera equipment
I'm a professional photographer and I wouldn't purchase professional camera equipment from anywhere other than CCC Warehouse.
Top-quality brand equipment at the absolute cheapest and affordable prices. Absolutely a huge patron and happy to be so.
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Matt P.Hobart, TAS
Great service and products, again
Tamron 24-70 2.8 G2, godox trigger and AD200 Pro ordered and all delivered within 3 business days. Saved about $900 off local retail prices. Packaged well, secure with no issues.
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Fast Delivery, but shipping handling could be better
Ordered a brand new Canon 5D MKIV which came in a Satchel (hence the cheap shipping fee) If there was an option to have it shipped in a box to protect the Camera better I would have taken it. The original box was crushed on delivery. Checked the camera seems okay, but was dissapointed with handling/packaging.
Overall pricing seems unbeatable and Communication during purchase was excellent.
Would buy again, but will try to request better package method than a Satchel.
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Ggg
- 2 reviews
- 1 like
Quick delivery.
I placed the order on Sunday and received it on Wednesday. The product was exactly what I ordered brand new mint condition. I am very happy with my experience with CCC Warehouse, I will shop here again.
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WOW, What service
Sunday afternoon - Michael responded quickly to several questions via the chat line. Placed the order that night and was delivered to an interstate address Tuesday afternoon. Most impressed with the service
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FreddyZGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Great experience purchasing from CCC Warehouse.
This is my second purchase from CCC Warehouse. My first purchase was a brand new Nikon D750 DSLR camera and this time I bought a brand new Tamron 24-70mm F/2.8 Nikon mount lens. I have chatted a few times with Michael who is ever so patient and helpful. The delivery of both purchases were very fast and I received exactly what I ordered. Yes I am happy and I am looking forward for next year to purchase the Tamron 70-200mm F/2.8 lens.
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AindriuHunter Region, NSW
Pleasantly surprised.
I was quite sceptical at first due to the low prices and some details of the website, so I phoned Michael and spoke to him directly, he was very helpful and up front about the way the business works. He went out of his way to make the order work for me, and then when the shipment was late he refunded me immediately so I could get the item from another store (I had previously mentioned I needed it in a short time frame). After this I ordered a battery grip and battery, which came very quickly and was all above board. Will be ordering again in future.
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TraceyHunter Region, NSW
Excellent service. Fast delivery
Am extremely happy with my Tamron lens I purchased. I emailed a few times with queries before I purchased. The responses from Michael were very quick and helpful. The delivery of the lens was extremely quick and it is exactly what I wanted. I would definitely recommend this website to anyone and I would purchase from it again
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John
- 2 reviews
Great supplier
I have bought several camera lenses and a camera from this business. A great business to deal with. A very extensive range of products. Very competitive pricing and fast delivery.
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Javid J.Greater Melbourne (Metropolitan), VIC
- Verified customer
LEGENDS! Will absolutely buy from them again :)
Unbeatable price in the market as I knew, easy transaction, very fast delivery, genuine item, great communication and customer service. What else do you expect from a seller?!
I bought a Tamron 70-200 f2.8 g2 and very happy with my purchase. Almost 500 bucks cheaper than similar items being sold in the camera shops here in Melbourne.
Very Happy and Thank you
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JoshSydney, NSW
Great service and great prices.
Michael and the crew at CCC Warehouse were really helpful. They delivered a couple of lenses to me really quickly, and in perfect condition. The prices are great, but the service is even better. Thanks!
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Excellent experience
The website was easy to navigate and the ordering process was simple. The goods ordered were as advertised and arrived promptly. I sent an enquiry via email and this was responded to in a timely manner and answered my query satisfactorily. I have not used the products ordered yet, but they arrived in good shape. I ordered a wide angle Nikkor lens, UV filter and caikon mera equipment back pack to go with my Nikon DSLR D5600, which I also bought from CCC Warehouse.
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Bert TMetropolitan Adelaide, SA
Very Happy
Very happy with my Tamron lens great price and lens in manufacturers box and wrapped in bubble rap
purchase was dispatched promply and arrived within the time stated will certainly use CCC again when camera equipment is needed
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Kangaroo3dHunter Region, NSW
- 7 reviews
- 12 likes
- Verified customer
Smooth Transaction!!! Fast Delivery!!! Highly Recommended!!!
Two hrs after I ordered Nikon D5600, I changed my mind to order D7500. I contacted the store by online live chat. Michael Lee helped me to change the order. And I got the camera just 4 days later including two weekend days. Super happy with the service. Highly recommended!!!
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Tim
- 4 reviews
- 1 like
- Verified customer
Helpful and insanely quick delivery
Been eyeing off their prices for quite sometime. What tipped me over the edge was their warranty. While not the products official Aus warranty, they offered a warranty service just as good. I bought the Canon EOS R and the delivery was real quick (3 days to ACT). Michael Lee was friendly and very responsive to my questions prior to purchase.
I'll most likely buy here again.
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Samir popalSydney, NSW
Excellent customer service.
Bought Zhiyun crane 2 arrived fast and the managed my order very efficiently, good pricing, easy to find any part of camera you after . Happy to deal again. Thank you
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Great example of competitive pricing.
Was on holiday in Aussie and looking to buy the Canon 6D Mk11 camera body - quick internet search found several outlets with CCC Warehouse well priced. Ordered and delivered within 5 working days to western Aussie. Great service thankyou.
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Great!
This is my second purchase for CCC Warehouse. I'm in Sydney and the delivery took only a few days by FedEx. Great price and superior service will definitely buy from them again! My only suggestion is it should be called AAA Warehouse :)
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Questions & Answers
Happyasked
Which companies do you use for warranty repairs & where are they located?
1 answer
Michael L.CCC Warehouse
We only use official authorised official service centres for warranty repairs. Each brand have their own service centres / network.
fionaasked
Can I return my purchase for a refund if not unpacked?
1 answer
Michael L.CCC Warehouse
We have 14 days change mind return policy. It's basically store credit for items returned in original condition. Cameras attracted 10% restocking fee. Credits do not expire.
debasked
I have asked about the 12 month insurance as opposed to normal 24 month insurance on camera and got response from CCC. I am just wondering if anyone else had any concerns about only receiving 12 months warranty?
2 answers
Hi Deb, there is a risk with not having the manufacture warranty, but I am willing to take it given the camera body I purchased has been around for a while. Most electronics are either doa or work for years in my experience. If it does go bad Beyond 12 months you can just suck it up and pay for the repair. hope this helps. David A....
Michael L.CCC Warehouse
We are also dealers for Extended warranty plans from Mack Cam and Consumer Priority Service (CPS).
The way a lot of our customers look at their purchase decision is, with our item prices, after adding a 2 or 3 years Mack or CPS plan, if we are still saving them money, then it's a pretty simple decision.
The way extended warranty work is very simple, they just pay for official service centre repairs anywhere in the world.
Both Mack and CPS plans are fully insurance underwritten, and have been operating for many years (30+ for Mack Cam), and they both offer worldwide coverage for no extra cost.
You can also transfer the residual plan period to a new owner for an admin fee. Which enhances the re-sell value down the track.
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