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Tarn McKenzieSouth West, WA
- Celebration Homes Southwest
- Verified customer
Love our home!!!
We are so grateful to Hayden and the team at Dale Alcock for making our building experience such a wonderful one. We appreciate the efforts they went to to ensure our journey was smooth sailing and were so helpful when it came to making decisions and changes. We couldn't be happier with our home and the quality of the build. Will definitely recommend to everyone - 10/10!!!
1 comment
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- Celebration Homes Southwest
- Verified customer
Excellent home build
Throughout the start of the building process we were very happy with the way Hayden dealt with issues and queries we had that arose at the time. He replied to us promptly and cannot fault his service, even after the build was complete he helped out with other queries we had with the outside of the house.
We were also happy with the prestart service and the building supervisor.
However we did have a few issues with the land itself and thought that when the slab was put down we should have been informed of the excess dirt around the house which w...Read more
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Shanlee,
Thank you very much for providing us with this feedback. We are glad to hear that your experience with Hayden was so positive, and that he was helpful even after the home was built, it's ... Read more
really all part of the service - the relationship doesn't end when the construction of your home does!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
HarliamSouth West, WA
- 3 reviews
- Celebration Homes Southwest
- Verified customer
We love our forever home
We had a fantastic experience building our home. From the moment we met Hayden and discussed our ideas to change a plan we liked to the final construction. Our supervisor was great, the quality of the build was wonderful for the price. We have been living in our forever home now for over two years and had very little to complain about. We love our home and are very happy with Hayden Matthews and the Celebration Homes Southwest team.
2 comments
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Harliam,
Wow - thanks for your great review, we're so pleased you took the time to share your feedback given you're now two years into your forever home! ... Read more
We pride ourselves on the high quality of all of our builds, and we definitely don’t budge on quality or our high standards. That’s why we always make sure to employ the most reliable and diligent tradespeople, use superior materials and run multiple quality control inspections throughout the various stages of your build. We also strive to address issues as quickly as possible, making it hassle-free for you. We will be sure to pass on your feedback to Hayden as we know he will definitely appreciate it. Thanks again, Dale Alcock Homes South WestDale Alcock Homes S.Dale Alcock Homes South West
Hi Harliam,
Hayden would like to send you a personalised thank you for your review, are you able to provide your name or some way he can reach you?... Read more
Thank you, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
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M'n'MSouth West, WA
- Celebration Homes Southwest
- Verified customer
We love out home
Our build was fantastic. The workmanship was great and any problems that appeared were resolved within the first 6 months. Easy and super helpful with our design. Honest opinions on our choices. We really had no idea of how much we wanted to spend Hayden from Celebration homes and Byron from resolve finance helped tremendously in this area and we are living more then comfortably with our repayments now.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi MnM,
Thanks so much for your lovely review! We are so pleased to hear your new home build was so fantastic. ... Read more
It's great to hear that you had Byron from Resolve there to provide his service and must be a great reassurance for you that you're able to live comfortably with your repayments. It's a great benefit to our clients that we partner with Resolve Finance, who do everything from finding you the right loan from a range of lenders through to managing your settlement and always make sure to give you constant financial support and guidance throughout your building journey. At Dale Alcock Homes South West we definitely don’t budge on quality when it comes to building our clients homes. We will always make sure we have the four essential elements of; superior materials, reliable and diligent tradespeople, meticulous building supervision and last but definitely not least, quality control inspections (by us and independents). So you can be sure your home will be of a very high standard when you choose to build with us! We will be sure to pass on your feedback to Hayden, as we know he will appreciate it. All the best with your new home! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Celebration Homes Southwest
- Verified customer
Our first home
As first time home owners the thought of building was very daunting. After meeting Hayden he put our minds at ease and the process of building our dream became a reality.
Hayden was very approachable and was only a phone call away when needed.
We enjoyed the whole building process. It went smoothly and was finished ahead time.
We love our new home and wouldn't hesitate in recommending Hayden to anyone interested in building.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Warrick and Tracy,
Thanks so much for providing this review! Our experienced team specialise in catering to the unique needs of the first home buyer, that’s why we work closely with all of our cus... Read more
tomers every step of the way. Our aim is to make the building experience as easy as possible for you because when you’re happy so are we. We will be sure to pass this feedback on to Hayden as we know he will definitely appreciate it.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
David and TSouth West, WA
- Celebration Homes Southwest
- Verified customer
Our beautiful home experience!!
We were totally in awe of our Sales rep Ben A who spoke our language when we were just about to walk away from Dales due to a previous salesperson. Ben got our deal across the line with all our features we requested, so we thought we were well in our budget.
Then to pre-start with things not going smoothly as they should of with our allocated person and unexpected extra costs. Thank God we got to construction stage, our site supervisor Matt was the savior as he made sure things progressed smoothly even though at some stages it looked like so...Read more
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi David and T,
Congratulations on your new home! We are so glad that although you had a few bumps in the road throughout the process, that the end result is a beautiful home that you love. ... Read more
We also really appreciate how honest you have been with your feedback. It sounds as though there might be a couple of areas we need to make improvements in, and we want you to know that we are committed to refining our processes to make the customer experience the best that it can be. We will be sure to pass this onto the relevant departments, and also to Matt and Hayden who we are sure will appreciate your feedback. All the best with your new home, Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
Ryan and SianSouth West, WA
- Celebration Homes Southwest
- Verified customer
Our beautiful first home!
Hayden and the team Celebration Homes made building our first home a breeze. The whole experience from meeting Hayden in the Treendale display home to getting the keys to our first home was an extremely exciting and seamless process. Couldn’t recommend a better choice. Thanks for helping us to build a house we have turned into a much loved home!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Ryan and Sian,
Thanks so much for your lovely review! We understand that building your first home is a huge decision, and having the right sales person to guide you through the process is so impor... Read more
tant. Hayden (like the rest of our team) genuinely wants his clients to feel informed and excited - we are so glad that you felt it was a seamless process!Similar opinion? Write a review on ieatwords.com.au!
DonnaPerth, WA
- Celebration Homes Southwest
- Verified customer
Perfect!!!
Our experience with Hayden and the celebration team has been great and rewarding so much so that both our sons have gone to Hayden and have had the same great experience that we received.Our house is beautiful and would not change anything.Would recommend Hayden to anyone wanting to build especially first time home buyers.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Donna,
Thanks so much for your review! We are SO thrilled that you and both your sons have now chosen to build with Celebration Homes, and all looked after by the same consultant - Hayden's great, isn't he? ... Read more
It's also great to hear that you wouldn't change a thing about your home, we pride ourselves on our well-designed and liveable homes, and we are so pleased to hear that you are so happy with your beautiful home. Will be sure to pass on your feedback to Hayden, thanks again for your review and we hope the whole family enjoys their new homes for many years to come! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Celebration Homes Southwest
- Verified customer
Love our Home
Great Company, Brilliant Consultant... fantastic service - before, during f and after.... nothing was too much trouble, great follow up service even after a year ... highly recommended. Our Son and his fiancé have also built since we did..can’t speak highly enough of the Southwest team. Would only build with Mathew and this team at celebrations again...
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Alison,
Wow what a great review! How wonderful to hear that not only did you enjoy your building experience, but your family have since built with us also! That's about as big a compliment as it g... Read more
ets, as it means you felt they would be in safe hands with us, which we certainly feel chuffed about.Similar opinion? Write a review on ieatwords.com.au!
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Mel G.South West, WA
- 2 reviews
- Celebration Homes Southwest
- Verified customer
Our Perfect Home!
Hayden and Celebration Homes made building our first home super easy! The experience was so enjoyable for us when we are ready to pursue building our next property we know exactly where we'll go.
Extremely helpful and knowledgeable!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Mel,
We're so happy to hear you had such an enjoyable experience! Hayden has been part of the team for seven years now which means he gets to pass on all that experience and knowledge to his clien... Read more
ts! It's also great to hear you found the process easy, we will be sure to pass on your feedback to Hayden as we know he will be very grateful.Similar opinion? Write a review on ieatwords.com.au!
Clive S.South West, WA
- Celebration Homes Southwest
- Verified customer
Security and freedom
I enjoy the security and freedom having my own home provides and with Celebration Homes it was made easy they handled every aspect of the build professionally. The Craftmanship is top notch and I have no complaints at all.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Clive,
Thank you very much for providing this review! Having your own home certainly does come with alot of benefits, and you've covered off the two big ones here - security and freedom!... Read more
We pride ourselves on our craftsmanship and value for money, it's why we only use the best materials, fixtures and trades available. All the best with your new home! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Celebration Homes Southwest
- Verified customer
Fantastic Service!!
We were surprised with how easy and smooth everything was from start to end. Would recommend Hayden and Celebration Homes to anyone. Easy to deal with and solved any issues quickly.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Kristy,
Thanks so much for your review! It’s great to hear that the building process has been so smooth for you so far, with any issues being kept on top of. We believe that expectations should b... Read more
e exceeded and not just met, that’s one of the reasons why we offer a 12 month service warranty after your build is finished. Our relationship doesn’t end when the construction of your home does!Similar opinion? Write a review on ieatwords.com.au!
RhiannonSouth West, WA
- Celebration Homes Southwest
- Verified customer
First home build with passionate and hard working company that makes your dream home a reality!
We built with Hayden Matthews at Celebration Homes, Hayden always worked hard to understand our dream home and did everything he could to make it a reality. We only had one problem after pre start with our front door but Hayden sorted this out for us at no cost and made sure we still got the door design we always wanted. No matter how many questions or ideas we had Hayden always listened, gave us honest and realistic answers, made us feel important and understood and added those little touches to our design we didn’t even know we needed! I couldn’t recommend Hayden Matthews and Celebration Homes any higher.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Rhiannon,
Thanks so much for providing this review! We love the headline of your review, because we really are all about making the dream of home ownership a reality! ... Read more
How great is Hayden, right? Like the rest of our team, Hayden understands that no one likes to be left out of the loop, that’s why we make sure to keep you informed every step of the way with regular updates throughout your build. It’s also great to hear that even though there was an issue with your front door, that it was sorted to your satisfaction. All the best with your new home! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
ShaunSouth West, WA
- Celebration Homes Southwest
- Verified customer
First home with celebration homes Southwest
From the beginning to end of build Hayden was always will to meet at any time and each time
we ask something He was available to answer questions and queries.
if I build home again. we would not hesitate to build again with Hayden and the team Celebration Southwest
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Shaun,
Thanks so much for this great review! It's great to hear that you had Hayden to assist you through the process, one thing that we will always do our best to deliver on is our customer servi... Read more
ce and sometimes that requires a 24/7 approach! We will be sure to pass on your feedback to Hayden as we know he will appreciate it.Similar opinion? Write a review on ieatwords.com.au!
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Donna T.South West, WA
- Celebration Homes Southwest
- Verified customer
Build your home with no worries or stress
Our build was managed extremely well, from the intial consultant with Hayden to the final inspection of our build with Mark. We were notified of what was happening all the way through. No request or issue was too hard for them.
The workmanship of the build is excellent with little to no faults needing fixing in final inspection. We also had no issues at all through out the whole process which was amazing and made building a breeze! Which says a lot about how amazing Hayden, Mark and the rest of the people involved that we dealt with are at Cele...Read more
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Donna,
Thanks so much for providing this awesome feedback! Here at Dale Alcock Homes South West we really believe that expectations should be exceeded and not just met, and by the sounds of it, Hayden, Mark and the team really delivered on this.... Read more
It's also so great to hear (but not surprising) that your final cost was pretty much spot on with your estimate. Part of the More to Celebrate philosophy is providing a higher standard of specification to begin with. That way you don’t end up with a large tally of extras and options at the end! Thanks again for allowing us to build your dream home, we hope you enjoy making memories there for many years to come! Dale Alcock Homes South WestSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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HarliamSouth West, WA
- 3 reviews
- Celebration Homes Southwest
- Verified customer
Quality Builder
From beginning to end of our build we found Celebration homes professional and they were willing to listen to our issues. Workmanship overall was top class and any issues we had were resolved to our satisfaction.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Harliam,
Thanks so much for leaving a review! We love seeing phrases like 'professional' and 'top class', as we really do pride ourselves on the excellent workmanship we provide! We definitely don... Read more
’t budge on quality when it comes to building our client’s new homes. That’s why we only use the best materials, fixtures and trades available and make sure to build you a quality home that is still very affordable and fits into your budget.Similar opinion? Write a review on ieatwords.com.au!
- Celebration Homes Southwest
- Verified customer
First family home
From first walking through the display home at treendale to handover of our keys at the very end, Hayden was always on call with any questions we had, always will to meet at any time that suited our work requirements, the biggest issues was a window not working out to be brickwork size a few phone calls later and the issue had been resolved, everything came in within our budget, over all we would not hesitate to come back to see Hayden and the team at celebrations to build again
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Russ and Jess,
Congratulations on your first family home! We are super pleased that you enjoyed your building experience. We are glad that even though there was an issue with a window, that it was... Read more
resolved - unfortunately these things can happen from time to time, but you can feel reassured that if any issues do arise during the build process, we will be there to fix them and fix them in a timely manner.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Celebration Homes Southwest
- Verified customer
Very impressed
From the start, Hayden was on the same page as ourselves. Nothing was ever an issue, so much so that when we spoke to him about our new home he made himself available to ensure we saw the display version in another sub division. He is very knowledgeable of his companies product,always professional and was available to answer questions queries and concerns anytime.
I would not have an issue with or hesitate to build again with Hayden and the team at Celebration Homes.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Ross,
Thanks so much for providing this great review! As you've pointed out, Hayden is pretty knowledgeable and fortunately for us, has been a member of a team for a very long time now! The best t... Read more
hing about that is our clients get to benefit from all that experience.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Celebration Homes Southwest
- Verified customer
Our first home
The idea of building our first home seemed daunting at first but after a friend recommended Hayden Matthews and we begun the building process we knew we had made the right decision.
Throughout the build Hayden was knowledgeable, professional and always available to answer our endless messages, emails and meet with us to talk through any questions we had.
If we choose to build again in the future i wouldn't hesitate to build with Celebration Homes and Hayden again!
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Sharee and Ben,
Thank you so much for your lovely review! We definitely understand that building your first home can be daunting, which is why we make sure we are right there with you, every step... Read more
of the way. As you've described, Hayden is extremely professional and extremely knowledgeable, and he is great at sharing this knowledge to make sure that you are kept as informed as possible throughout the whole process.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Meagan M.South West, WA
- Celebration Homes Southwest
- Verified customer
Excellent new homes builder that makes every process 100% easy!
Celebration homes was our number one choice when choosing who to build through. This decision became instant as soon as we walked through the Scarlett display home and knew it was exactly what we were after in a family home. Our consultant Hayden was fantastic! Hayden catered for all our needs in our home plus was available for late night meetings which made our life easier. From pre start to post construction everything was a breeze. Building a house should not be stressful or hard if you have the right team working with you. Thank you Hayden and Celebrations.
1 comment
Dale Alcock Homes S.Dale Alcock Homes South West
Hi Meagan,
Thanks so much for taking the time to provide this review. It's fantastic to hear that Celebration Homes was your number on choice upon walking into the display home. The great thing about... Read more
our Celebration Homes displays is that what you see is what you get, which is part of the more to celebrate philosphy. You were certainly in good hands with Hayden, and we're so pleased (but not surprised) that you had the right team working with you.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
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Dale Alcock Homes S.Dale Alcock Homes South West
Hi Tarn,
Thanks so much for your fabulous review! It's awesome to hear that you've enjoyed the journey and that you've had help and support the whole way. We'll always work with you to get the best h... Read more
ome design that suits you and your needs. And it's great to hear that the finished result is a home that you 'couldn't be happier with'!