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charSydney, NSW
- 12 reviews
Outstanding
First time I've tried chefgood and I was absolutely surprised at how high the quality of the food was. Not only nutritious but very delicious too. If this foid can help me lose weight I could eat it all day. Delivered to you door, easy to heat up and still tastes amazing.
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LauraGreater Melbourne (Metropolitan), VIC
Yummy and convenient
Really impressed with the quality and taste of the food - ordered for convenience but going back because it’s tasty too! Lots of variety offered as well.
Delivery process is really good and easy to track too.
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The reviewer stated that an incentive was offered for this review
Kaylee W.South East Queensland, QLD
Healthy Eating Made EASY
Amazingly tasty meals delivered to your door step. The ever changing menu and meal variety is perfect! I love that these meals are calorie controlled to make hitting my fitness goals easy. This company is great to deal with and would recommend them to anyone.
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FionaSydney Surrounds, NSW
- 3 reviews
Best of the best!!
Super tasty. Really filling portion sizes. Ive had them all, L&E, youfoodz, my muscle and Chefgood is the best by far! Fresh and a great range of options to choose from. Cannot recommend them enough!!!!!
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Easy and Delicious
Every week I was excited to order new food and check out the extensive menu options. Boxes always arrive on time and drivers actually followed delivery instructions (unlike some other companies I have used in the last). Meals were really tasty and I looked forward to eating! Highly recommended
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Challenge food
Great food. Made being disciplined during the challenge easy, convenient and tasty. Really enabled me and my partner to achieve some fantastic results.
Would definitely order again and would also encourage others to do so. Cheers!
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Robyn NSWSydney, NSW
- 2 reviews
- 1 like
No loyalty and terrible customer service
I have been purchasing meals from ChefGood for the past 8 months. This week there was a mis-communication about a delivery that I was not expecting. The call centre staff showed no empathy for the situtation and did not seem to care that I had been a long time supporter and had been purchasing almost weekly for the past 8 months. I will never purchase from this company again as there are so many other food delivery options with far better customer service.
2 comments
Hi Jon from ChefGood. Thank you for calling me and chatting about the issue. Glad we could resolve the problem and I am happy to be back ordering my meals from ChefGood.
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Worst customer service, expiry lies
I placed my first order and no where was it clear that I would be waiting two weeks to get it. When I called saying that I wanted to cancel and a refund as I would be away when it actually came as I didn’t expect it would take two weeks for it to come. She stated no refund as they purchased the groceries already... what fresh food lasts two weeks and then is expected to be kept good for a week. Absolutely lie just wanted to take my money .
Pretty much feel robbed and lied to. Very disappointed in the brand and the people .
1 comment
ChefgoodChefgood
Hi Felicia, I have just chatted to our customer service staff. I think the issue was you made a mistake for the week you ordered, you missed the cut off so the food was going to be delivered for the f... Read more
ollowing week this was detailed on all the emails you got and the website when you ordered. We did not say anything about the expiry dates as they are always 7 days from when you receive them for most items. I'm sorry about the confusion and I hope you enjoy your holiday.Similar opinion? Write a review on ieatwords.com.au!
CCJSouth East Queensland, QLD
Great food, delivery and communication needs improving
Second week of using Chefgood and have been pleased with the quality of the meals. The meals are fresh and tasty. Just be aware of the expiry dates as some expire through the week they are delivered. The only negative is the delivery service and communication. The delivery service on the first week was fine once we realised that the meals would be delivered on a Tuesday morning (delivered early between 6 and 7am) instead of Monday. Second week, Tuesday morning, no delivery. Received a message saying that the delivery driver was not able a...Read more
ct. Tried calling from 9am (10 calls) and the phone rings out. Finally at 9.30am the phone is answered. Explained the situation, Chefgood going to look into it and phone me back shortly. Needed to phone again to chase up when the food would be delivered. Spoke with a representative who was more helpful and she confirmed that our food would be delivered the next day and apologised for not getting the delivery and would credit the account for the Tuesday meals. It was disappointing not getting our meals on Tuesday as it really messes with the routine of pre done meals for the challenge. Although the meals are good, they are not cheap and for the money expect better communication and reliability through phone, e-mail and delivery status/tracking. Hopefully there will be no problems with future deliveries otherwise will have to find an alternative.2 comments
ChefgoodChefgood
Hi CCJ, Thanks for your review and glad you are enjoying the food. Sorry to hear about the communication issues I will have a chat with the customer service girls about this. We get the food as quickl... Read more
y as we can to QLD from VIC, we deliver overnight on Monday from 10pm to 6am up there. Hopefully all the issues have been ironed out and it will be all smooth sailing from now on.Thank you. Food delivered right on time this morning so hopefully this issue has now been resolved as we really enjoy Chefgoods meals
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Convenient, healthy, delicious!
These Chef Good meals are a Mum/work life hack for us busy mums wanting health and convenience without sacrificing taste. Portions are perfect and variety is amazing. On my second box now and loving them!
1 comment
ChefgoodChefgood
Thanks Connie!
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BrittMetropolitan Adelaide, SA
10/10 Winner
I have been eating Chefgood meals for 3 weeks now and have been absolutely loving it! Meals are delicious, healthy and my favourite... super easy, no thinking required. Highly recommend, especially for people with a high fitness regime!
1 comment
ChefgoodChefgood
Thanks Britt
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SamSydney, NSW
Loved every meal!
I tried Chef Good for 7 days (lunch and dinner plan), and was very happy with every single meal, it was fresh and tasted much better than other brands I’ve previously purchased. I would highly recommend Chef Good.
1 comment
ChefgoodChefgood
Thanks Sam
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Tearna S.Sydney, NSW
- 2 reviews
SO FRESH
Have had these for the last week, conveniently broken up into lunch and dinners for the pack I chose! So fresh.. not frozen not gross easy to eat with so much flavour doesn’t have that gross bland healthy feel to it but you know your getting amazing nutrition from it! 10/10 will order again! Easy to get into shape now bring on summer
Tearna
1 comment
ChefgoodChefgood
Thanks so much Tearna! Glad you're enjoying the meals
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Charmaign A.Greater Melbourne (Outer), VIC
Chef good skin & trim meals
I tried the chef good meals for 5 days which included lunch and dinner in that package. The meals were delicious and fresh and really convenient since I have minimal time to cook after work or post gym. The meals were healthy and full of flavours so you’re not getting something plain and simple. There is a different variety of cuisines in the menu so you’re not eating the same thing which is what I love.
1 comment
ChefgoodChefgood
Thanks Charmaign!
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F45 Challenge and Chefgood Meals
I took the F45 eight week challenge and looked at prepared meals to help me get through the challenge.
Chefgood had good food for a reasonable price that made meal time easy, in fact it became enjoyable.
I found the combinations of food and flavours a nice surprise, especially as it is calorie and food group controlled .
Chefgood meals made it easier to choose and stick with a life changing plan of healthy living.
1 comment
ChefgoodChefgood
Thanks so much John!
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Convenient and yum!
As an athlete and personal trainer I take a lot of pride in my health and well-being. Lately my life has become quite chaotic and something I was struggling to make time for was cooking. Chefgood however has solved this issue, with their convenient and nutritious meals I am back in a good eating routine and feeling more at ease knowing I always have meals waiting for me in the fridge!
I would recommend Chefgood to anyone who’s tight on time or simply looking for stability with their eating and aiming to better their portion sizes. Chefgood caters for many needs!
1 comment
ChefgoodChefgood
Thanks Emma!
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BridgetSydney, NSW
F45 Challenge with Chefgood
My partner and I decided to sign up with Chefgood for the F45 challenge to control our portion sizes and ensure we were eating clean meals aligned with the challenge.
The meals were so convenient and fresh, and best of all, led us to see amazing results after 8 weeks, losing both nearly 40%-50% of our overall body fat % and winning the Challenge for our local F45 studio.
I would highly recommend Chefgood to anyone both doing the F45 challenge or just looking for healthier lifestyle with delicious, portion controlled meals.
1 comment
ChefgoodChefgood
Thanks Bridget!
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Simone C.Greater Melbourne (Outer), VIC
Chefgood F45 Challenge Meals to the Rescue!!
Ordering F45 Challenge meals was quick & easy! The meals tasted great & the variety & ability to choose substitutes was amazing. Being a busy mum of 4 (5 if you incl hubby!? Lol) holding down a couple of casual jobs & studying part time leaves very little time to shop & meal prep so Chefgood F45 Challenge meals were the best & took the guess work out of portion control! Thankyou Chefgood for assisting me to achieve 1st place female & 2nd overall at my F45 Centre. 10.4kg lighter & feeling amazing!! If you want results then jump on board Chefgood to get you there!!
1 comment
ChefgoodChefgood
Amazing work Simone! thanks for your kind words!
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Adelle M.South East Queensland, QLD
- Verified customer
Good food, great results
I purchased Chef Good meals for F45 challenge 21. The delivery was alway reliable and I found the SMS delivery notifications and tracking options to be informative. The deliveries always arrived on time and the food stayed cold in the box until I got home from work. The food was always fresh on arrival and stayed fresh for 7 days until my next delivery arrived. I really liked the variety of ingredients and meals, everything was very tasty. The size of the meals was also good, I never felt hungry and was able to stick to my diet for the entire 8 weeks. Thanks to ChefGood I dropped 10.1kg and 3.1% body fat and won the challenge at my local F45 studio.
1 comment
ChefgoodChefgood
Thanks so much Adelle! Congrats on the win!!
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Charlotte W.Greater Melbourne (Metropolitan), VIC
Highly recommend
I can't recommend Chef good meals highly enough for busy professionals like myself. It helped me win my challenge and loose 8.7 kilos, even now the challenge has ended I still order my meals from Chef Good.
1 comment
ChefgoodChefgood
Thanks so much for your kind words! Great work on the challenge!
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Questions & Answers
Celticasked
I am a full time worker and do not like to cook when I get home. I’m looking for something nutritious and easy and tasty and from the reviews the meals seem to be just that, it seems most of the problems is with your customer service team which really puts me off ordering with your company. If you don’t have a great customer service, customers will not trust your company in handling their purchases. I will check out other food delivery company review before I make a solid decision.
2 answers
Simon P.Chefgood
Hi Celtic, thank you for your question and your feedback on the reviews. Our customers love our meals, and you are correct, most of our negative reviews are around customer service issues. Our quick growth has stretched our small but growing in house CS team, it is one of the main reasons why it created some frustration with delayed answers. It is our priority for 2020 to offer the best experience possible for our customers and we are putting a lot of effort towards that. We would love to see you trying our meals and give us your feedback on your experience with us. You can use the coupon FIRST20 at checkout to get $20 off you first order :).
Thanks Simon P. I will have a think about it Regards
Soniaasked
I have made 10 calls to your company at all different times and no one answers the phone. Can some please contact me????
1 answer
I had this too pre Christmas but had contact straight away when I contacted them via Facebook. Hope this helps
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ChefgoodChefgood
Hi Robyn, thank you for taking the time to provide feedback to us. Your account was active on Monday 11.30pm prior to delivery and so that delivery was locked in. When you went to pause your account a... Read more
few days after cut off, this was for the following delivery. We are very sorry for the misunderstanding, since we are a food delivery company, we cannot cancel orders so close to cut off and rely on our customers to pause their accounts correctly if they do not wish to receive a delivery. Our kitchen work's towards zero waste, which is why we are very strict on our cut off policy.