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Reviews

3.8

37 reviews
5
(24)
4
(0)
3
(3)
2
(3)
1
(7)
  • Job Satisfaction
    2.0 (1)
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Cam

CamMount Pleasant

  • Verified customer

Terrific Job - Really Happy

published
SBG

SBGPerth

  • 2 reviews
  • 2 likes

Battlers come good in the end

published

Value for money in a competitive industry. Despite delays mainly beyond their control, happy with final product.
Ken was happy to correct anything that needed it and provided a good service.

Franko

FrankoPerth

Terrible Installation, Terrible Service and Very Bad Attitude.

published

Had my floor supplied and installed, many issues and owner would not respond. One of the staff by name of [Name Removed] has some serious attitude issues when approached to attend to issues. Would not recommend or use again!



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Good product

published

Chelsea flooring laid our engineered boards which looked great they had to redo the trim but they came back and fixed it

Absolutely Stunning Floors !!!

published
Katharine

KatharinePerth, WA

  • 3 reviews
  • Verified customer

Floors are incredible, great customer service!

published

A Bodgy Job

published
Jules

Jules

  • 2 reviews
  • 1 like

Chelsea seems to be on a downward spiral just recently

published
1 comment
Chelsea Flooring
Tahnee W.Chelsea Flooring
Richard

RichardMount Lawley

Avoid using this company

published

I had a terrible experience with Chelsea. The guys who laid my flooring and staircase solid Blackbutt boards treated my bathroom like a public toilet and did not clean up after themselves. Saw dust everywhere in the garage wasn't cleaned up. Glue spots all over my brand new tiles were not cleaned up and blamed on other trades. Work looks shoddy and unfinished. After sales was abysmal as none of my QA concerns were addressed effectively and the only real concern that was shown was with payment being received on time. They use contractors to do all the work of course and there is no ownership. I have to live with my floor every day now and see all the defects staring back at me. This company has a lot to learn about customer service etc.

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Skyler

SkylerPerth

  • Verified customer

Excellent product and customer service

published

We couldn't be happier with our Solid Timber Flooring from Chelsea Flooring!

published

Floorboards cupping

published
Marg B

Marg BPerth, WA

  • 8 reviews
  • 6 likes

Rude arrogant manager, won't communicate, will not accept faults

published

Nice product Big River Blackbutt - poor service after sale

published
Brian

Brian50 Ashburton Rise, Perth, Western Australia

  • 2 reviews
  • 4 likes

Wow, happy happy happy, thanks Chelsea the Marri floor is beautifull

published
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Don't go there!

published

The worst company I have ever had to deal with. No calls were ever returned. They damaged Walls and kitchen then tried to deny it without coming to examine the complaint. The job was never managed by them ( you will end up doing all the chasing around) they never turn up and most bizarrely they do not check the standard of workmanship at all?
I was promised the earth but had a shoddy expensive job.
Please tell your friends to go elsewhere

No communication

Chelsea Flooring - Ok product, poor customer service.

published

Chelsea Floorboards had the cheapest quote out of companies we tried and did an ok job but the sealing wasn't the best in all areas. They also didn't finish the splay beading at the time and now 2 months later they still haven't finished it despite numerous calls. My wife made the mistake of paying the final installment before they fully finished the job and now they have the money they are not interested in coming back to complete the work.
Relatively cheap
Bad customer service. Don't return calls or turn up when they say they are going to.

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