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Chemist Warehouse Online Store Questions & Answers
8 questions from our users
The Kaiserasked
Ordered Tiffany perfume online as am self isolating, the perfume is nothing like the Tiffany perfume I have previously bought from David Jones, is it real, is it old stock, it stinks like flyspray. Emailed them and received a curt reply that they have a large turnover etc etc. no recourse I paid $170 for this!
No answers
Kathyasked
Can prescription medication be purchased online
No answers
Mary C.asked
Do you have a thermometer for sale please.
1 answer
Clearly they don’t answer here.
Why have you refused to check their online website which has the answer?
Flu vax voucher
Jo C.asked
Hello I am in Italy at the moment and need to purchase some products to get shipped here as I have psoarsis and it’s flared. To ship the products here how many days do you will think it will take to arrive?
Jassasked
Just wanna ask does chemist warehouse deliver products to india
Loi H.asked
Anybody successfully received their order outside of australia from this online store?
2 answers
No they dont care my status on my order is the same. Think it means its not even packed yet
Do they send overseas?
John Gasked
I ordered online 9 days ago - Chem w'house deducted my money immediately BUT why have I no word on where my order is -not being tracked - only got an auto response saying order is being processed - not a word since WHY?? John G
5 answers
I feel your pain I got the feeling they don’t care at all.
Now they have a "logistics" delay. Could be waiting up do ~20 days for order to be sent. What a joke.
Same here. Made an order on 17th of March, now 27th of March - haven't even received a shipping notification. I rang them on 25th and today again and was told that all the orders are sitting in the warehouse and the trucks haven't taken them to Australia Post. Was assured both Monday and today (Wednesday) that management would send an email to affected customers and offer to refund customers or provide an estimate items would be shipped. No email either day. I said to the CSA that I was told the same thing 2 days ago and no email and she said I can only tell you that management has promised to email customers today. Why are they lying?
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