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Reviews

1.8

216 reviews
5
(27)
4
(15)
3
(4)
2
(19)
1
(151)
  • Product Quality
    3.0 (149)
  • Return Claim MadeYes (29) · No (157)
  • Customer Service
    2.0 (182)
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Paalo

PaaloFar North Queensland, QLD

  • 3 reviews

Boy expected customer to do his job!

published

The pharmacist got the prescription price wrong but the front counter wanted ME to walk it to the back of the store to give the pharmacist back the box of meds(even though i'd not accepted the wrongly priced box, they told me $8 before it was filled out then $55 when i went to pay it!) and wouldnt give me the rest of the stuff i bought there until i done HIS JOB for him. Then to add insult to injury, as i was leaving store obviously unhappy, says, loudly and snarkily: "have a great day"! Children running and staffing townsville city store! Avoid if pensioner. Woolcock st. Store- much better and it is run by adults, and dont overcharge.

Product Quality
Return Claim MadeNo
Aaron

Aaron

  • 2 reviews

Carseldine Chemist Warehouse Hire Compotent Staff!!!

published

So lined up over 20minutes to get script told would take 45m, went back after this time, the young blonde girl needs training, I said at the start the script may have expired, to be told oh it is ok, went back to collect sorry it is out by one week!!! I had seen red!!! So starting to think cheal prices are not really worth it? Never going here again, well to this store......

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarseldine
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Laurel B.

Laurel B.South East Queensland, QLD

No Return Allowed

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationCapalaba Qld
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harry

harryPerth, WA

Assistant at chemist warehouse said mouthwash dont come with expiry.

published

I went to till 01 to get help but couldnt as the assistant was busy talking to security guard. Finally waited for assistant but he wasnt interested to help he said mouthwash dont come with expiry date and unfortunately there is noone else who could help you at this time. Went near the other end, took help of another assistant he guided properly to choose another mouthwash.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorley WA
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Monica M

Monica MPerth, WA

  • 4 reviews

Chemist Warehouse North Perth

published

Chemist Warehouse North Perth - the staff are so friendly and always there to help.
I was particularly happy to deal with this average height blonde hair chick (didn't catch her name). When asked for assistance to find products, she knew exactly where every product could be found on the shelf and guided me through the shop with patience. It's always a pleasure to meet ppl like her.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Perth
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Belinda Carter

Belinda CarterCanberra Central 2601, ACT

Cheapest Perfumes

published

Hands down they have the cheapest perfumes where others sell almost double the price. They are always my go to guys for buying perfumes. The staff are also quite helpful.

Customer Service
Product Quality
Indah Thomas

Indah ThomasGreater Melbourne (Outer), VIC

  • 2 reviews

Really good

published

We bought Euky Bear warm steam Vaporiser. Easy to find it in the chemist. Help my kids and me, when we have flu and cold. It works for us, really love it

Customer Service
Product Quality
Return Claim MadeYes
Store LocationWerribee plaza
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The reviewer stated that an incentive was offered for this review

J60913

J60913South East Queensland, QLD

  • 30 reviews
  • 3 likes

Flu shot at Chemist Warehouse

published

Chemist Warehouse Pimpama, Booked and paid online for a flu shot last week, was called into room, no alcohol swab, young girl gave me shot, pinched my arm and absolutely jabbed in needle, have never bled so much from an injection before, totally surprised, have never had this done to me before, will use doctor’s surgery from now on

Customer Service
Product Quality
Store LocationPimpama
Good People

Good PeoplePerth

  • 3 reviews

Very rude chemist at Girrawheen shop

published

The chemist in this shop was so rude to clients. She did not answer questions and refuse service. Not sure how people with such attitude can work in customer services.

Customer Service
Return Claim MadeNo
Store LocationGirrawheen, WA
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djc

djcLEUMEAH

  • 2 reviews

poor service rude staff no return call from management

published

never returned my prescriptions stated had instructions to keep same products overpriced asked manager to call me to return them by post still waiting i will never shop at chemist warehouse again

Customer Service
Product Quality
Return Claim MadeNo
Store Locationmacquarie fields
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Will never use their store again

published

I went to chemist warehouse for prescription, left it to return later as they are busy, when I returned much later, I stood in the correct line, waited patiently, there was no opportunity to say anything as pharmacy staff ignored me. I then asked, as soon as the opportunity arose if they could check my prescription, only to have staff be rude and delay longer, also asking if my concession had been applied was told yes it had not

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield plenty valley
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Tony

Tony

  • 9 reviews

Very Cheap Chemist

published

I regularly Shop at Chemist Warehouse. Massive range of vitamins, toiletries, medicine, etc. Prices are very reasonable, service is good, and staff are friendly and helpful. Prescription medication is very cheap if you buy the generic Brand, which I usually do ( as it's exactly the same as the more expensive non generic Brand ). A great chemist to shop at.

Customer Service
Product Quality
Return Claim MadeNo
Gary 60

Gary 60Perth, WA

  • 2 reviews

Chemist Warehouse North Perth - What can I say?

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationChemist Warehouse North Perth
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GMW

GMWGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Appalling Customer Service!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMentone Victoria 3194
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1 comment
GMW
GMW

Asmol Prescription

published

For many years I have been getting Asmol on prescription from Chemist Warehouse, they always come as 2 units each time. As I am on a Government Pension I receive the 2 for $5.60. Yesterday I was given 1 unit on my prescription as they were limiting each customer, I do not mind the limiting but the cost is still the same ($5.60) - good for Chemist Warehouse 100% extra profit.

Return Claim MadeNo
Store LocationBlacktown
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Emil L.

Emil L.Greater Melbourne (Outer), VIC

  • 2 reviews

Incompetent

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationChemist Warehouse Lower Plenty
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David

DavidSydney, NSW

  • 20 reviews
  • 2 likes

Most annoying hold music in the world

published

Their hold music is enough to drive you mad. They need to sort it out and get their marketing department in line! Other than that, good store and products but this hold music has destroyed me.

jos.johnson.14

jos.johnson.14South East Queensland, QLD

Help in difficult times

published

Passing through on way home from Doctor's visit, thought i'd call in and get the last script filled for Crestor & Micardis. Walked around shop for 5 minutes and was called over by the pharmacist and told that as i had obtained the meds only 10 days ago he couldn't fill it until it was 20 days after the last one. I'm 77 and since there's a pandemic on am trying to stay at home as who knows in 10 days time i may not feel like going out again. Surely a bit of leeway/compassion could have been shown. I'm over Chemist Warehouse.

Return Claim MadeNo
Store LocationMt Cotton
Neb-Maat-Re

Neb-Maat-ReAU

  • 36 reviews

Poor advice, poor customer service - Polaris (Bundoora) Victoria

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationPolaris shopping centre, Bundoora, Victoria
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Kita S.

Kita S.Perth, WA

  • 2 reviews

Huge range at great prices

published

Chemist warehouse is always my go to for any chemist needs. They are usually the cheapest and have a great range of products. I generally do some research of the products on their website first though if looking for a supplement as having them sorted by brand in store can be frustrating, but online I can type in 'magnesium' for example and compare the products that come up and make a decision much easier before going in to the store.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFremantle, Cottesloe
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Questions & Answers

Suzanne W.

Suzanne W.asked

Chemist Warehouse Physical Store

My daughter was given perfume bought from chemist warehouse lilydale vic for christmas. She hasn't opened it as any perfume with rose gives her a violent headache.
She took it back and explained the situation but they refused to let her return it. Even stating that the weather has been hot which could have damaged it?
Don't these big companys have any compassion? Is this fair? It is one of the more expensive perfumes........
Thanks and any advice would be appreciated....sue.

2 answers
Fired Up
Fired Up

Why not simply read their returns policy and action as appropriate

Bent O.
Bent O.

It would be a great gift for a friend

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