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Reviews

4.7

214 reviews
5
(178)
4
(22)
3
(4)
2
(0)
1
(10)
  • Product Quality
    4.8 (70)
  • Return Claim MadeYes (3) · No (83)
  • Warranty Claim MadeYes (4) · No (81)
  • Product Appearance As advertised (90%) · Not as advertised (10%)
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Natalie

NatalieGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great

published

We have found the Chiropractic Pillow of Good quality. I don't get up with a neck ache nor headache. I would recommend the pillow yo anyone I know that is looking to purchase one. I would like to purchase another 2 if you have any on s special.



Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

  • Verified customer

Fabulous customer service

published

Very impressed with the fabulous customer service I received from Kylie at Chiropedic at DFO Essendon. She was very knowledgable and patient helping me find the right fit for me. Highly recommend this company.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

Kerrie Anne Baker

Kerrie Anne BakerCentral Highlands and Goldfields, VIC

Excellent price. Excellent mattress.

published

Delivered in a timely fashion. Excellent payment plan options. Lovely staff and a family run business. Mattress is comfortable and solved my sore hip problems. My elderly parents thought it was comfy and good value too.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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Friendly assistance

published

Staff member was very friendly and happy to assist. Allowed me to try different mattresses and suggested a few that may suit. Once I mentioned I had a budget I was was shown appropriate priced matteresses and needed up buying one. Service with a smile the whole time

Return Claim MadeNo
Warranty Claim MadeNo

Mattress and staff

published

Entered the store and was ask straight away if we needed help purchased all our needs toddler mattress and protector and queen mattress no problem staff member Melissa very helpful and knew her products

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
  • Verified customer

So far, we have found the mattress very comfortable and we've had a much better sleep.

published

Easy to navigate store, a big range of mattresses with alot of choices for the type e.g. soft, medium soft etc. Great quality. Helpful sales person at Nunawading. Good choices for kids, especially the trundle bed, with the choice of slide out or on legs.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

  • Verified customer

Very comfortable and great service

published

Customer service was excellent. Weren’t pushy in anyway. Love the way the queen size mattress came in the box and fitted in the car. We brought the bed for our son. He can’t believe how comfortable it is. Well done

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo

Review collected in partnership with Chiropedic Mattress Factory Direct

The reviewer stated that an incentive was offered for this review

Cheeky V.

Cheeky V.Greater Melbourne (Outer), VIC

  • Verified customer

Soft Slumber

published

The service at store by Vrithi was excellent, helpful but pressure free. The mattress I purchased was great value and perfect for my needs. I had to wait a few days for the mattress to be manufactured but it was delivered within the time frame given.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

Tania G.

Tania G.Greater Melbourne (Outer), VIC

  • Verified customer

Best sleep

published

The store is well known you could say a land mark it's been there as long as I can remember. I recently purchased me 2nd matteres and sales staff are great and matteres are so coumfey

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with Chiropedic Mattress Factory Direct

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  • Verified customer

Excellent product knowledge!

published

We had an excellent experience with Vrithi who helped up find the perfect bed for our needs. Very knowledgeable about the product and incredibly patient with all of our many questions about the bed and what would suit us best! Highly recommend buying a mattress here.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Review collected in partnership with Chiropedic Mattress Factory Direct

Claire

ClaireGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great Custoner Service made it easy to Buy Quality Bed

published

Gteat customerr service found it easy to navigate the store with the help of the sales staff and there was a good range to choose from. I am very happy with the quality of my 2 beds l purchased.
Bed very easy to assemble.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

Kerrie M.

Kerrie M.Greater Melbourne (Metropolitan), VIC

Perfect night’s sleep.

published

I rang ahead to see if they had what I needed in store. I got the bed-in-a-box. The lovely sales lady held it for me and even helped me load it in my car. I’m just loving the comfort and having the best nights sleep.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Pete

PeteGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great to deal with

published

The Braybrook store was well set out with a good selection of beds to look at.
The sales person was very helpful without being pushy. We discussed our needs and found the right mattress by trying out a few.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

Christian.T.Kensington

Christian.T.KensingtonGreater Melbourne (Inner), VIC

  • Verified customer

Probably the best pillow i have ever slept on

published

This is the probably the best pillow i have ever slept on. It is fantastic quality as well as great value for money. The shop had wonderful, helpful and friendly staff - 5 stars

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

  • Verified customer

Highly recommend this company

published

Our shopping experience was a pleasure. We had previously visited several bed shops without success. The sales person (Tania) was exceptional. She took time to find the perfect mattress for our needs, was very knowledgeable and understanding. And we were pleasantly surprised at the price. Next time we will come here first.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Review collected in partnership with Chiropedic Mattress Factory Direct

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  • Verified customer

This is great

published

The shop was comfortable to look at the furniture I was looking for, the staff working there were also very nice. I made the furniture myself and I am very pleased.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

The reviewer stated that an incentive was offered for this review

KAPC

KAPCGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • Verified customer

Perfect . So comfy the all family now loves it

published

The store was great. Staff are amazing. They ask you what you want, point the mattresses which are to your specifications and then give you time and space. I love that...I hate when the sale person is on your neck. Matress arrived on time.

Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with Chiropedic Mattress Factory Direct

Michele

MicheleGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Very comfy and I don't wake up aching in every

published

The lass who served us at the Pakenham store- Tanya- was very helpful, knowledgeable, kind, and did not rush us at all. We really appreciated her service and wish her well in all of her endeavours.
Our old bed frame fitted around the new bed which was fantastic- saving us having to buy a new bedhead.
The young men who delivered it were friendly, quick and helpful.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

  • Verified customer

So glad I made the decision to purchase my new pressure relief pillow!

published

The customer service at Chiropedic was personal and tailored to finding the best fit pillow for my needs. After sampling some of the available products, I settled on my Pressure Relief Gel Infusion Pillow and now sleep so much more soundly and comfortably than I did before. I highly recommended you do yourself a favour and visit the Nunawading store.

Product Quality
Product Appearance As advertised

Review collected in partnership with Chiropedic Mattress Factory Direct

John B.

John B.Greater Melbourne (Inner), VIC

  • 4 reviews
  • Verified customer

Luxury on a budget!

published

I just scored a huge bargain on a double bed and couldn’t be happier!! The bed had a large slash on it’s price and the staff was very accommodating and helpful in helping me pick the best one that fits my exact needs! Would definitely come back for my next mattress purchase!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Chiropedic Mattress Factory Direct

Page 1 of 11

Questions & Answers

Jet

Jetasked

How well does this mattress wear?

3 answers
sanbruce
sanbruce

I've had mine for about 6 months and it is still very firm but comfortably so. There are no indentations where I am sleeping which I have had a problem with in the past with other mattresses. I use a waterproof underlay which is comfortable and does not make me hot. So overall I would say this mattress is the best I have ever had.

Kamma Clarke
Kamma Clarke

The mattress is very comfortable and contours to the body and does not disturb my partner so basically I can get in and out without him knowing & vica vesa. Made here in Braybrook local access - great price and quality I really happy with my choice and have no hesitation in recommending Chiropedic mattress! Don't hesitate go get one or even two or more...

Chiropedic Mattress Factory Direct
Emilia W.Chiropedic Mattress Factory Direct

We have been supplying mattresses to families and businesses for over 27 years.
We pride ourselves on using only the best materials when manufacturing our mattresses and bases. We ensure this by sourcing top quality materials from leading Australian suppliers such as Dunlop Foams and Bekaert Deslee Textiles. We then back this up with a warranty where should something go wrong, you can deal direct with us –the manufacturer.
Come in and visit one of our Stores or shop online!

Agu

Aguasked

We would like to exchange our mattress on 100 night comfort guarantee. We checked our mattress and as per our knowledge there is no damage. But there might be some aspects such as body impression, slat impression below the bed etc. which only mattress experts will be able to notice.

Can you please tell us what is the process like is there a way to get our mattress checked by chiropedic before we return and buy a new one? If not, once we exchange our mattress for a new one what happens?

1 answer
Chiropedic Mattress Factory Direct
Emilia W.Chiropedic Mattress Factory Direct

Hi Agu, please send us your invoice number and best contact details to [email protected] and we will get one of our team members to contact you in regards to organising the comfort return swap over.

Arlette

Arletteasked

Can I get my old mattress picked up?

1 answer
Chiropedic Mattress Factory Direct
Emilia W.Chiropedic Mattress Factory Direct

Hi Arlette,
Yes you can get your old mattress removed with selected ranges. For more information about mattress removal feel free to follow the link below.
https://www.chiropedic.net.au/free-old-mattress-removal/
Regards Amy
Chiropedic Bedding.

Get an answer from our members and Chiropedic Mattress Factory Direct representatives

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