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Reviews

4.0

310 reviews
5
(195)
4
(38)
3
(16)
2
(10)
1
(51)
  • Transparency
    4.8 (89)
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brilliant

published

fast call back, clear & well presented information. catered to my budget. Angel was just wonderful. give her a pay rise & an extra week paid holiday. information was emailed promptly. all round pleasant to deal with



Luckie L.

Luckie L.Sydney, NSW

  • 2 reviews

Easy to understand, make decision easy too

published

CHOOSI makes a compare the policy of each company easy to understand, easy to compare, and easy to pick the right policy that suits you. Save my time, my money

Transparency

The reviewer stated that an incentive was offered for this review



Stephen

StephenCentral Queensland, QLD

Great friendly service from Evan

published

The best options available for pet insurance. The customer service was friendly and helpful from Evan. I would definitely recommend choosing choosing I’d you are looking for competitive insurance for you pets

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Stephen,
Thank you for taking the time to share your experience with us. I am delighted to hear of the friendly, helpful service that you have received from Evan and that we could assist with your Pet Insurance needs.
Kind regards,
Jessica

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Denise

DeniseSydney, NSW

  • 2 reviews

Pet Insurance

published

We just purchased pet insurance through Choosi and were very satisfied with the service Rupen provided. He explained the benefits and compared policies enabling us to choose the policy that suited us best.

Transparency
1 comment
Choosi
Customer RelationsChoosi
Julie V.

Julie V.Central West, NSW

Well Done

published

I am very thankful for using Choosi it was very easy and uncomplicated and I got what I wanted a great quote. The staff was very professional and friendly it was a relief to be able to get great service.

Transparency
1 comment
Choosi
Customer RelationsChoosi
Candy R.

Candy R.Kimberley, WA

EXCEPTIONAL SERVICE JEREMY

published

The service from the get go was so committed, professional and on time. My consultant worked so hard to follow up at all the right times to make it happen really easily. Thank you so much!

Transparency
1 comment
Choosi
Customer RelationsChoosi
SEC

SECPerth, WA

A huge relief

published

The person who contacted me from Choosi was brilliant, informative and I didn’t feel as though someone was trying to sell me something, rather work through options with me. It took a lot of pressure off having to navigate my was through the many options available.

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1 comment
Choosi
Customer RelationsChoosi

Pet insurance

published

You did all the hard work for me. In giving my dog Serena all the cover she needs . Covering anything that may happen but hopefully doesn’t. Thank you for your help.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Daintree,
I'm delighted to hear we have been able to assist you when choosing the cover that is suitable for you and Serena and that we can provide you with peace of mind. Thank you for sharing your experience with us.
Kind regards,
Alisa

Amy Mangan

Amy Mangan

  • 2 reviews

WOW - Skill in customer service!

published

After signing up online I received a call almost immediately asking if they could be of service. As I was in the middle of end of day tasks (dinner, bath, etc) I requested a call back. I was given a number of options and asked which one would be suitable. I received a call when promised and the customer service I received was amazing - The lady was informative, kind and was not trying to 'push' any product onto me. I will definitely be using Choosi again!

Transparency
1 comment
Choosi
Customer RelationsChoosi
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Made the process easy and quick

published

I received various options based on the info l was asked to provide or confirm. The information was provided as requested and the process of arranging the cover was so simple and quick. Thanks Choosing!

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Diana,
Thank you for taking the time to share your experience with us. I am delighted to hear that we could assist in providing you with cover that is suitable to your needs and that this was done with ease.
Kind regards,
Jessica

Liz olly

Liz olly

  • 2 reviews

Excellent

published

I have used Choosi before and hand been happy with the service. Monica was excellent and thorough. She made sure I was happy with the information throughout the call.
I would recommend Choosi

1 comment
Choosi
Customer RelationsChoosi

Excellent customer service!

published

Alistair was a very big help and made choosing a pet insurer so much easier as it can be very overwhelming. Will definitely recommend choosi to others. Thank you very much!

Transparency
1 comment
Choosi
Customer RelationsChoosi
Norma

NormaVictoria

  • 2 reviews

Very happy with service

published

Everything was explained and all my questions were answered. I feel really happy with the thoughtful service provided and satisfied with the choices and ultimate result. The telephone conversation was pleasant without my having a sense of being guided to any one choice. Experience was very satisfactory.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Really great customer service

published

Very clearly explained and I was very happy with my customer service agent. She was very patience and answered all of my numerous questions. Took the time to hear about my circumstances and pointed me in the right direction.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Jodie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we could help with your insurance needs.
Kind regards,
Jessica

Ian Stevenson

Ian StevensonSydney, NSW

  • 2 reviews

Monica was magnificent

published

This is how customer service should be, helpful and just a nice person to talk to about pet insurance. No hard sell, just gave out the facts and was very patient with lots of questions

1 comment
Choosi
Customer RelationsChoosi
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Maryann

MaryannGippsland, VIC

such a lovely lady I spoke to wish everyone was like her she made my day thank you

published

Lovely lady i spoke to she made my day, wish every one was like her it would make you want to answer the phone when it rings 100 times a day lol thank you

Transparency
1 comment
Choosi
Customer RelationsChoosi
Matt

MattSydney, NSW

Was perfect exactly what I needed

published

Was very helpful an easy to understand an got everything I needed an was treated like a person just not another customer a pleasure to deal with would recommend to anyone

Transparency
1 comment
Choosi
Customer RelationsChoosi
John

JohnPerth, WA

Great Service

published

Just received the insurance docs and for Life Insurance and obviously have not tested whether the insurance company actually pay out (and hope not for many years), but the experience for getting getting the quotes was fast and painless with no pressure applied to sign up immediately

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi John,
Thank you for taking a fantastic review. I'm glad to hear you received great service and the process for your quote was met with ease. We appreciate you sharing your experience with us.
Kind regards,
Alisa

Marianne

MarianneCentral West, NSW

Helpful and clear information

published

Very helpful and thorough with information I would recommend Choosi to my family and friends
The young man who I spoke with was very friendly and great at his job

1 comment
Choosi
Customer RelationsChoosi
Kirk

KirkSouth East Queensland, QLD

Very fast and easy!!!

published

Very fast and easy! Everything was explained in a way that you can understand and it did not take too much of my time. Would recommend to friends and family.

1 comment
Choosi
Customer RelationsChoosi

Hi Kirk,
We appreciate you writing your wonderful review. I'm delighted to hear the process to set up your policy was met with ease and that it was explained well. Thank you for sharing your recommendation.
Kind regards,
Alisa

Page 1 of 16

Questions & Answers

Christine R.

Christine R.asked

list of health funds available

1 answer
Choosi
Customer RelationsChoosi

Hi Christine,
Thank you for reaching out to us with your query. Choosi is a free comparison service. Choosi’s team of Choosers can help you compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle. At this time, we do not provide comparisons for Health Insurance. For a list of products that we do compare, please visit our website; https://www.choosi.com.au/
Kind regards,
Jessica

Jimmy P

Jimmy Pasked

What's a good power company for a new renter?

1 answer
Choosi
Customer RelationsChoosi

Hi Jimmy,
Choosi's team of Choosers can help compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle.
Kind regards,
Jessica

Lucia

Luciaasked

i am interested in private health insurance, best deal obviously, please.

1 answer
Choosi
Customer RelationsChoosi

Hi Lucia,
Thank you for reaching out to us. At this time, we do not compare health insurance quotes. For the types of insurance that we do compare, please visit our website: https://www.choosi.com.au/
Kind regards,
Jessica

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