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brilliant
fast call back, clear & well presented information. catered to my budget. Angel was just wonderful. give her a pay rise & an extra week paid holiday. information was emailed promptly. all round pleasant to deal with
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Luckie L.Sydney, NSW
- 2 reviews
Easy to understand, make decision easy too
CHOOSI makes a compare the policy of each company easy to understand, easy to compare, and easy to pick the right policy that suits you. Save my time, my money
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The reviewer stated that an incentive was offered for this review
StephenCentral Queensland, QLD
Great friendly service from Evan
The best options available for pet insurance. The customer service was friendly and helpful from Evan. I would definitely recommend choosing choosing I’d you are looking for competitive insurance for you pets
1 comment
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DeniseSydney, NSW
- 2 reviews
Pet Insurance
We just purchased pet insurance through Choosi and were very satisfied with the service Rupen provided. He explained the benefits and compared policies enabling us to choose the policy that suited us best.
1 comment
Customer RelationsChoosi
Hi Denise,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from Rupen and that we can provide you with cover that is ... Read more
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Julie V.Central West, NSW
Well Done
I am very thankful for using Choosi it was very easy and uncomplicated and I got what I wanted a great quote. The staff was very professional and friendly it was a relief to be able to get great service.
1 comment
Customer RelationsChoosi
Hi Julie,
Thank you for such a lovely review! It's wonderful to hear that you received great service from our friendly team members and this process of setting up a policy was met with ease. Thanks ag... Read more
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Candy R.Kimberley, WA
EXCEPTIONAL SERVICE JEREMY
The service from the get go was so committed, professional and on time. My consultant worked so hard to follow up at all the right times to make it happen really easily. Thank you so much!
1 comment
Customer RelationsChoosi
Hi Candy,
It is a pleasure to hear of the exceptional service that you have received from Jeremy and of the ease in which you were able to find the right insurance policy for you. Thank you for taking... Read more
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SECPerth, WA
A huge relief
The person who contacted me from Choosi was brilliant, informative and I didn’t feel as though someone was trying to sell me something, rather work through options with me. It took a lot of pressure off having to navigate my was through the many options available.
1 comment
Customer RelationsChoosi
Hi SEC,
It's fantastic to hear one of our helpful team members was able to work with you to find the policy suited to your needs and you were left feeling fully informed. Thank you for sharing such a... Read more
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Pet insurance
You did all the hard work for me. In giving my dog Serena all the cover she needs . Covering anything that may happen but hopefully doesn’t. Thank you for your help.
1 comment
Customer RelationsChoosi
Hi Daintree,
I'm delighted to hear we have been able to assist you when choosing the cover that is suitable for you and Serena and that we can provide you with peace of mind. Thank you for sharing your experience with us.
Kind regards,
Alisa
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Amy Mangan
- 2 reviews
WOW - Skill in customer service!
After signing up online I received a call almost immediately asking if they could be of service. As I was in the middle of end of day tasks (dinner, bath, etc) I requested a call back. I was given a number of options and asked which one would be suitable. I received a call when promised and the customer service I received was amazing - The lady was informative, kind and was not trying to 'push' any product onto me. I will definitely be using Choosi again!
1 comment
Customer RelationsChoosi
Hi Amy,
What a wonderful review! I'm delighted to hear of the service you received from one of our team members when choosing the right policy for you and that you were able to set your policy up eas... Read more
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Made the process easy and quick
I received various options based on the info l was asked to provide or confirm. The information was provided as requested and the process of arranging the cover was so simple and quick. Thanks Choosing!
1 comment
Customer RelationsChoosi
Hi Diana,
Thank you for taking the time to share your experience with us. I am delighted to hear that we could assist in providing you with cover that is suitable to your needs and that this was done with ease.
Kind regards,
Jessica
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Liz olly
- 2 reviews
Excellent
I have used Choosi before and hand been happy with the service. Monica was excellent and thorough. She made sure I was happy with the information throughout the call.
I would recommend Choosi
1 comment
Customer RelationsChoosi
Hi Liz,
Thank you for your lovely recommendation. It's wonderful to hear that our team member, Monica provided you the necessary information to make an informed decision when choosing your insurance.... Read more
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Excellent customer service!
Alistair was a very big help and made choosing a pet insurer so much easier as it can be very overwhelming. Will definitely recommend choosi to others. Thank you very much!
1 comment
Customer RelationsChoosi
Hi Steph,
I'm delighted to hear of the excellent service you received when speaking with our team member, Alistair, and that you were left feeling fully informed when choosing a policy that is most s... Read more
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NormaVictoria
- 2 reviews
Very happy with service
Everything was explained and all my questions were answered. I feel really happy with the thoughtful service provided and satisfied with the choices and ultimate result. The telephone conversation was pleasant without my having a sense of being guided to any one choice. Experience was very satisfactory.
1 comment
Customer RelationsChoosi
Hi Norma,
What a great review! I'm delighted to hear of the service you received when setting up your policy and that you were provided with the information necessary to make an informed decision on ... Read more
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Really great customer service
Very clearly explained and I was very happy with my customer service agent. She was very patience and answered all of my numerous questions. Took the time to hear about my circumstances and pointed me in the right direction.
1 comment
Customer RelationsChoosi
Hi Jodie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we could help with your insurance needs.
Kind regards,
Jessica
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Ian StevensonSydney, NSW
- 2 reviews
Monica was magnificent
This is how customer service should be, helpful and just a nice person to talk to about pet insurance. No hard sell, just gave out the facts and was very patient with lots of questions
1 comment
Customer RelationsChoosi
Hi Ian,
It is wonderful to hear of the great service that you have received from Monica and that she was able to assist in setting up your policy. Thank you for taking the time to share your experienc... Read more
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MaryannGippsland, VIC
such a lovely lady I spoke to wish everyone was like her she made my day thank you
Lovely lady i spoke to she made my day, wish every one was like her it would make you want to answer the phone when it rings 100 times a day lol thank you
1 comment
Customer RelationsChoosi
Hi Maryann,
Thank you for such a wonderful review. I'm delighted to hear that you received such fantastic service from one of our team members and that she made your day. Thanks again for sharing you... Read more
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MattSydney, NSW
Was perfect exactly what I needed
Was very helpful an easy to understand an got everything I needed an was treated like a person just not another customer a pleasure to deal with would recommend to anyone
1 comment
Customer RelationsChoosi
Hi Matt,
It's wonderful to hear that our helpful team member has left you feeling fully informed when finding a policy that suits your needs. Thank you for your recommendation, we really appreciate yo... Read more
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JohnPerth, WA
Great Service
Just received the insurance docs and for Life Insurance and obviously have not tested whether the insurance company actually pay out (and hope not for many years), but the experience for getting getting the quotes was fast and painless with no pressure applied to sign up immediately
1 comment
Customer RelationsChoosi
Hi John,
Thank you for taking a fantastic review. I'm glad to hear you received great service and the process for your quote was met with ease. We appreciate you sharing your experience with us.
Kind regards,
Alisa
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MarianneCentral West, NSW
Helpful and clear information
Very helpful and thorough with information I would recommend Choosi to my family and friends
The young man who I spoke with was very friendly and great at his job
1 comment
Customer RelationsChoosi
Hi Marianne,
I'm delighted to hear our helpful team member has left you feeling fully informed when choosing a policy suitable to you. Thank you for taking the time to share your experience with us an... Read more
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KirkSouth East Queensland, QLD
Very fast and easy!!!
Very fast and easy! Everything was explained in a way that you can understand and it did not take too much of my time. Would recommend to friends and family.
1 comment
Customer RelationsChoosi
Hi Kirk,
We appreciate you writing your wonderful review. I'm delighted to hear the process to set up your policy was met with ease and that it was explained well. Thank you for sharing your recommendation.
Kind regards,
Alisa
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Questions & Answers
Christine R.asked
list of health funds available
1 answer
Customer RelationsChoosi
Hi Christine,
Thank you for reaching out to us with your query. Choosi is a free comparison service. Choosi’s team of Choosers can help you compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle. At this time, we do not provide comparisons for Health Insurance. For a list of products that we do compare, please visit our website; https://www.choosi.com.au/
Kind regards,
Jessica
Jimmy Pasked
What's a good power company for a new renter?
1 answer
Customer RelationsChoosi
Hi Jimmy,
Choosi's team of Choosers can help compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle.
Kind regards,
Jessica
Luciaasked
i am interested in private health insurance, best deal obviously, please.
1 answer
Customer RelationsChoosi
Hi Lucia,
Thank you for reaching out to us. At this time, we do not compare health insurance quotes. For the types of insurance that we do compare, please visit our website: https://www.choosi.com.au/
Kind regards,
Jessica
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Customer RelationsChoosi
Hi Stephen,
Thank you for taking the time to share your experience with us. I am delighted to hear of the friendly, helpful service that you have received from Evan and that we could assist with your Pet Insurance needs.
Kind regards,
Jessica